need to disable license

[zimonr6]

I need to disable 3 licenses.
My customer didn't paid after 5 months so...

How it works ?

~Private info removed~


Eset didn't answer to my email...

[JimmyT]

Hello,

Once a license is active, you have 30 days from activation to cancel the license. After 30 days the license cannot be suspended and will remain active until reaches its expiration date.

:)

[zimonr6]

{QUOTE-> Hello,

Once a license is active, you have 30 days from activation to cancel the license. After 30 days the license cannot be suspended and will remain active until reaches its expiration date.

:) <-QUOTE}

OK.. so I can write the 3 licences everywhere on youtube, forums, torrents and you cannot disable ? hummmmm ;)

PS : The terms are 30 days so if a customer didn't paid, it will be AFTER 30 days no?

[jimwillsher]

It sounds like you've paid ESET and the customer hasn't paid you, is that correct? In which case it doesn't sound like ESET's problem (though if I were them I wouldn't want the licenses to be published either :o )


Jim

[dannyboy]

{QUOTE-> OK.. so I can write the 3 licences everywhere on youtube, forums, torrents...
<-QUOTE}

Not if you want to continue being an Eset reseller, I'd imagine ;)

[JimmyT]

{QUOTE-> OK.. so I can write the 3 licences everywhere on youtube, forums, torrents and you cannot disable ? hummmmm ;)

PS : The terms are 30 days so if a customer didn't paid, it will be AFTER 30 days no? <-QUOTE}


If it appears - for example - a dozen different machines are using the same username and password for a 1 seat license, that license will be disabled. It is possible for us to see if a license is being abused.

If you are an authorized reseller please contact our Sales Department regarding this matter.

http://www.eset.com/support/contact.php

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