PDA

View Full Version : V4 upgrade


aiskew
May 4th, 2009, 04:42 PM
I tried to upgrade my V3 to V4 on my 64bit Vista system and had a problem with the scanning, when I initiated a scan it would "hang". So I bottled out and after much gnashing of teeth managed to get back to V3.
I'm feeling a little braver now and fancy installing the latest version again.
Do I need to uninstall my current V3, or should it install over the top of it?
Sorry if this query has been posted before, had a quick look but couldn't find it.
My system is a newish Vista 64bit Ultimate, and the only anti virus program that's been on it is Nod32
Many thanks

a_kerbouchard
May 4th, 2009, 05:03 PM
I have only run into problems when uninstalling rebooting and installing the new version. If you do it that was I had a lot of manual entries to delete.

If I just upgraded over the old version I did not run into any issues.

STRYDER
May 4th, 2009, 05:19 PM
{QUOTE-> I tried to upgrade my V3 to V4 on my 64bit Vista system and had a problem with the scanning, when I initiated a scan it would "hang". So I bottled out and after much gnashing of teeth managed to get back to V3.
I'm feeling a little braver now and fancy installing the latest version again.
Do I need to uninstall my current V3, or should it install over the top of it?
Sorry if this query has been posted before, had a quick look but couldn't find it.
My system is a newish Vista 64bit Ultimate, and the only anti virus program that's been on it is Nod32
Many thanks <-QUOTE}

I would perform a clean uninstall reinstall (see KB article below)

http://kb.eset.com/esetkb/index?page=content&id=SOLN558&actp=search&viewlocale=en_US&searchid=1241471943335

and reinstall the 64bit version (see link below)
http://www.eset.com/download/home-64bit.php

twl845
May 4th, 2009, 09:57 PM
I just upgraded to v4.424 from v3.687, after uninstalling v3 first from the Eset menu uninstall. Very smooth upgrading, and v4 is running fine. 8)

aiskew
May 5th, 2009, 04:32 PM
I've uninstalled my version 3 and installed version 4, and it seems to be working fine.
I've just completed a scan successfully (which is where it "hung" before), so I can only assume there must have been some conflict or corruption when I previously installed it over the top of version 3.
Happy days;D