Can't create bootable media

[crvdale]

Downloaded and paid for Disk Director 10. Installed it - full install.
Run program, click on Bootable Media Builder and nothing! No response.
Read the website - says you have to make sure you select to install the builder. Well excuse me but I thought a full install would do that.
Tried a repair and selected media builder which will need 0mb space (odd?).
No luck - still nothing when clicking the Bootable Media Builder option.
Uninstalled, rebooted PC, reinstalled, this time a custom install. Selected Media Builder (at least this time it said it needed 28Mb space).
Rebooted PC after install.
Ran Disk Director and clicked on Bootable Media Builder and yes, good folks you've guessed it. NOTHING!
So can someone who knows how this program works tell me how to create a bootable CD as I've got a dead laptop that won't boot 'cos of partition problems.

Thanks
Chris
Product installed on a desktop PC. Vista Home Premium SP1. 4G Ram. AMD Dual Core. Loads of disk space.

[K0LO]

Chris:

Does Bootable Media Builder start if you select it from the Tools menu in Disk Director?

[Acronis Support]

Hello crvdale and k0lo,

Thank you for choosing Acronis Disk Director Suite 10.0 (http://www.acronis.com/homecomputing/products/diskdirector/)

Please accept our apologies for the delay with the response.

crvdale, please send us your serial number for the product via PM. We will provide you with the direct link to download the ISO.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.
--
Alexander Nikolsky