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Neil_p
April 23rd, 2009, 05:24 AM
Hi to all, I have this strange issue with the ESS version 4:
With 3.0 everything works fine, and the performances are great.
With 4.0, tried all trial builds that i could find on the net, installs fine, but at the boot the Adaptec Storage Manager Agent service fails (the error is "ServiceHang" and then a "Appcrash"), the real time protection takes almost a minute to load (with 3.0 in 0 time) and performances are hurted very badly.

I am using an Adaptec 5405 with latest firmware and drivers builds from adaptec website running a RAID0, on a Rampage Formula (intel X48 ) with latest firmware from asus, on Windows Vista Business x64 Sp1.

I am sure it is a software compatibility issue of some sort between the new ESS and my adaptec controller.

With 3.0 it works flawlessly. I was looking for a good AV/FW solution and I like the ESS, and I am very interested in the features of version 4...
Hope this post is useful to Eset.
Bye,
Neil

agoretsky
April 23rd, 2009, 02:54 PM
Hello,

Have you tried excluding the Adaptec Storage Manager Agent service from being scanned? If so, did that make any difference?

Regards,

Aryeh Goretsky

Neil_p
April 24th, 2009, 07:21 AM
Yes, I've tried and it didn't change anything.
It seems to me that it may be the Adaptec driver not liking the Eset software.
I will send them an email to see if they know anything about it.
Neil