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View Full Version : ESET Smart Security v4.0.424.0 download


zarzenz
April 20th, 2009, 09:54 AM
If I click on the link, it says 4.0.417.

Is there some sort of error here or is there another download page.

robis
April 20th, 2009, 09:54 AM
-{ Quote: "Hello,

ESET Smart Security v4.0.424.0 has been released in English and Dutch for licensed users, with trial versions and other languages to follow. It's available for download from the download page (http://www.eset.com/download/registered_software.php)." }-

I am blind but I see only 4.0.417 version for all languages.

zarzenz
April 20th, 2009, 09:58 AM
Hi robis,

We posted same time about this so I'm glad it's not just me seeing this.

ronjor
April 20th, 2009, 10:03 AM
http://www.eset.eu/download/registered

zarzenz
April 20th, 2009, 10:05 AM
Thanks ronjor,

Obviously the link was pointing to the wrong page.

robis
April 20th, 2009, 10:14 AM
-{ Quote: "http://www.eset.com/download/registered_software.php is stil 4.0.417" }-

Read this http://www.wilderssecurity.com/showthread.php?t=239798

DarrenDavisLeeSome
April 20th, 2009, 10:20 AM
Can I download the Commercial version even though I only paid for Home?

robis
April 20th, 2009, 10:21 AM
-{ Quote: "Can I download the Commercial version even though I only paid for Home?" }-

Comercial means you PAID. If you have UserID and PSWD then ofcourse YES.

zarzenz
April 20th, 2009, 10:21 AM
This is strange.

The original starting post by Marcos has now gone from here and is now in a closed post on its own but the link there still points to 4.0.417.

Anyway... I've just downloaded from the correct link ronjor gave so will try and install it and see what happens.

robis
April 20th, 2009, 10:24 AM
-{ Quote: "This is strange.

The original starting post by Marcos has now gone from here and is now in a closed post on its own but the link there still points to 4.0.417.

Anyway... I've just downloaded from the correct link ronjor gave so will try and install it and see what happens." }-

What OS do you have?

If Vista 64b pls should you check this http://www.wilderssecurity.com/showthread.php?t=239678 ?

zarzenz I see again same time of our post :D funny

thanks

Marcos
April 20th, 2009, 10:28 AM
-{ Quote: "This is strange.

The original starting post by Marcos has now gone from here and is now in a closed post on its own but the link there still points to 4.0.417.

Anyway... I've just downloaded from the correct link ronjor gave so will try and install it and see what happens." }-

The initial announcement thread was closed as it merely serves for the purpose of announcing the availability of a new version.

The links point to the latest installers regardless of what website you download or what version number is shown next to the download links.

darts
April 20th, 2009, 10:30 AM
in a other treat was written that the Dutch version also is out but i don't see it anywhere too download does anybody now more about it?

zarzenz
April 20th, 2009, 10:33 AM
Yes robis,

We seem to be posting same times... interesting coincidences there.

Anyway, I just have the older 32 bit XP running here.

I have just installed 4.0.424 now and this is my first online activity with it. However... on my first attempt to get here I just had a white screen with no website access, not sure if this was some problem or not with the install or my connection.

I will try it out for the rest of today to see how it goes.

zarzenz
April 20th, 2009, 10:37 AM
-{ Quote: "The initial announcement thread was closed as it merely serves for the purpose of announcing the availability of a new version.

The links point to the latest installers regardless of what website you download or what version number is shown next to the download links." }-

Well thanks for that clarification Marcos, but to be perfectly honest with you regarding the version number shown, I think that to have the wrong version there is most confusing and not make much sense. I would not have bothered to download it had ronjor not then provided another link that actually gave the correct version number.

I mean... surely this is basic good practice to have correct version numbers.

Anyway... whatever... I now need to see how 424 goes for me today.

Marcos
April 20th, 2009, 11:51 AM
Eset.com is maintained by ESET, llc from the USA whilst eset.eu and eset.sk are maintained by ESET, spol. s r.o. in Slovakia (the HQ), hence there's a slight delay until eset.com gets updated.

xxJackxx
April 20th, 2009, 12:26 PM
Any opinions yet? I just went back to v3 on my laptop because of the very noticeable speed difference between v3 and v4. Does this version perform any faster than the 4.0.417.0?

Temp Member
April 20th, 2009, 12:41 PM
nvm ignore

zarzenz
April 20th, 2009, 01:10 PM
-{ Quote: "Eset.com is maintained by ESET, llc from the USA whilst eset.eu and eset.sk are maintained by ESET, spol. s r.o. in Slovakia (the HQ), hence there's a slight delay until eset.com gets updated." }-

Thanks for explaining that Marcos, no real problem as I did get it fairly easily in the end. I guess delays in the version number updates are inevitable when different departments are trying to get it all together at the exact same time.

Anyway, so far seems to be working ok.

I did run the original V4 some time ago but had to go back to V3 due to freeze ups on opening websites. I never tried V4 after that until today so this is very much a wait and see how it goes type of thing for me now. I'll have a better idea after a day or two of normal activity.

Temp Member
April 20th, 2009, 02:01 PM
~Snip~ Another BSOD build. ::)

I installed over the top (not recommended but no claims you must do so).

Reboot and PC takes 5x's longer to boot then BSOD, this happens 3x's after warnings Firewall cannot be established or words to that effect.

Try to remove ESET in safe mode using Your Unistaller but it does not remove in safe mode as its own wizard will not run so I'm simply cleaning up ESET files but on reboot they are rebuilt.

Anyhow I finally after much messing about and speed of hand get ESS uninstalled before it loads (as its 5x's slower to startup PC ) and causes a BSOD.

I clean up as many ESET Folders/Files I can find and reboot, then clean install it as a trial then add my User/Pass to get updates as it faisl without this info.

I then add my Config and start to delete all settings in it apart from my Torrent Client (PIA to set up with ESET) and some that will not delete to do with the System/Windows.

Finally reboot and seems ok apart from the Spam settings still mess with Windows Mail (Unknown Error randomly when I open mail only in V4) so I have again turned it off for now.

I have not plucked up the courage to even try using Web and HTTP Protection in case it once again stops/slows my Web Surfing down.

Turning off the above settings should give me an Orange ESET icon but its still blue and only ever turned Orange 1x on the last build and only for 1 restart.

I want "ME" time the rest of the night not messing with more ESET BETA Builds (over 1 hours wasted tonight).

P.S FW Module is still buggy build 1045 which stops some peeps Surfing the Web (cant say it ever caused me that apart from on restart the v4 FW's (all builds) sometime do not load and have a Red Icon which can take up to 6 reboots to clear to Blue.

PatG
April 20th, 2009, 03:27 PM
Well, didn't do anything here but install right on top of both my laptop/desktop and no problems. Just had to reboot after installation, running just purr-fect! :thumb:

no_idea
April 20th, 2009, 03:56 PM
-{ Quote: "... then clean install it as a trial then add my User/Pass to get updates as it faisl without this info." }-Please forgive my saying so - I think you are going about this in rather a complicated fashion.

I wonder, what the advantage of first installing the demo over installing the full version in the first place might be, when you have a valid licence? ???

Also, I cannot understand your uninstallation troubles - one thing I truly like about eset products is their clean uninstall-capability: Just go to control panel - software and uninstall it.

DarrenDavisLeeSome
April 20th, 2009, 04:01 PM
Or better still, use the same installation package to uninstall.

Temp Member
April 20th, 2009, 04:48 PM
-{ Quote: "Please forgive my saying so - I think you are going about this in rather a complicated fashion.

I wonder, what the advantage of first installing the demo over installing the full version in the first place might be, when you have a valid licence? ???

Also, I cannot understand your uninstallation troubles - one thing I truly like about eset products is their clean uninstall-capability: Just go to control panel - software and uninstall it." }-


No clue what you are talking about TBH. ???

ESET is complicated to get working period.

How can I easily uninstall it if I get a BSOD as Windows is booting up and it will not run uninstall wizard in safe mode.

I installed the FULL Customers build over the top of my build, I got issues.

I then totally removed ESET so I had to enter my User/Pass when I clean installed it (no it does not retain my user info).

Either way, another buggy build at the end of the day.

The installation package does not always manage to stop the services to remove properly, tried that also and that does retain your user info.

You should not need do all this or be a non novice to install a AV program TBH and nothing is fixed that I needed fixed.

Its far time we got some proper support from ESET employees not other members once again questioning/doubting others ability to install a AV package (funny v3 installs without issue).

no_idea
April 20th, 2009, 06:52 PM
-{ Quote: "ESET is complicated to get working period." }-
I take that as your personal opinion.

-{ Quote: "Either way, another buggy build at the end of the day." }-Maybe ess just doesn't agree with your system. Considering the gazillions of possible hardware/software configurations this doesn't necessarily mean that ess is completely useless.

-{ Quote: "Its far time we got some proper support from ESET employees not other members once again questioning/doubting others ability to install a AV package (funny v3 installs without issue)." }-As I said before: YMMV. Please do not extrapolate your experience to the whole community. I am attending to several dozens of systems both professionally and personally and can not confirm any of your claims.
As I said before, there are too many possible ways to combine hardware and software, so there is no guarantee that every software works out for everyone in the same way.

I do, however, concur that eset personnel could be more outspoken here in this forum.

Temp Member
April 20th, 2009, 07:17 PM
-{ Quote: "I take that as your personal opinion.

Maybe ess just doesn't agree with your system. Considering the gazillions of possible hardware/software configurations this doesn't necessarily mean that ess is completely useless.

As I said before: YMMV. Please do not extrapolate your experience to the whole community. I am attending to several dozens of systems both professionally and personally and can not confirm any of your claims.
As I said before, there are too many possible ways to combine hardware and software, so there is no guarantee that every software works out for everyone in the same way.

I do, however, concur that eset personnel could be more outspoken here in this forum." }-


You really live up to your name TBH. ::)

v3 works 100% perfect (skipping the 4 buggy builds we had) SO AGAIN I do not need forum members talking rubbish claiming its my or others faults.

I will come here and talk about my experience all I want, it has absolutely nothing to do with you. :isay:

I pay for use of this product as this very forum is for support. 8)

I advise you learn to accept others opinions or simply leave the forum if you cannot handle that. :thumbd:

no_idea
April 20th, 2009, 07:40 PM
-{ Quote: "You really live up to your name TBH. ::) [...]
I advise you learn to accept others opinions or simply leave the forum if you cannot handle that. :thumbd:" }-wow! You certainly do know how to make friends ;)

know what? - you keep your set of troubles, I'll keep mine ...

good luck!

Bubba
April 20th, 2009, 07:44 PM
OK, let's stick to attempting to address issues certain users are having and leave the personal attacks for something other than open forum comments.

Otherwise, the backroom is where some of the comments and\or posts will start ending up :lurking:

Please continue,
Bubba

Temp Member
April 20th, 2009, 07:56 PM
Fine but please stop other normal members making out we are dumb and ESET v4 is flawless and get us some proper support we have paid for it afterall and I can prove my system works with the last build of v3. ;)

Ok I have for now (30mins) turned back on WEB and HTTP Scanning.

It deff slows down surfing, I see this on opening my homepage never mind going all over the web but it so far unlike all previous v4 builds does not get so slow it times out sites.

I still cannot live with this but will continue to test it for a day or so unless it becomes a PIA like before.

So if it has been tweaked in this build your doing something in the right direction and I hope for a fix in near future.

The Error MSG's in Window Mail under v4 with Spam turned on is random, I am not sure what's the cause are as v3 worked after initial bugs that are known about were fixed, at least v4 now does not stop you closing Windows Mail or Adding Spam to its own built in "Junk E-Mail Folder" (2 bugs in previous Beta/RC builds).

DarrenDavisLeeSome
April 20th, 2009, 08:28 PM
Are the Moderators actual ESET Employees??

Regardless, I think the Moderators are doing an adequate enough job considering the circumstances. Naturally, they cannot please everyone. But since the release of ESS/NOD32 4.0 they've had their hands full.

I'm not going to discount the fact that ESS/NOD32 4.0.314 & .417 produced a great many problems for a great deal of it's users. But, on the other side of the coin, you've got a large percentage of people who just don't know nearly enough about maintaining their own systems before they even started using ESS or NOD32. Then what must also be considered is that ESS/NOD32 never claimed to be the most User Friendly of Antivirus and/or Security Suites. I knew that before I even started using it. It really didn't bother me at all. That's what manuals are for. That's probably why they offer such a long Trial period. This isn't Symantec, McAfee, Kaspersky, or whatever, that almost do 100% of the thinking for you. It takes a while to learn how ESS/NOD32 works. I've only been using ESS for a little over 6 months (actually at least 7...used all of the time alloted for the trial version) and I still have a GOB of stuff to learn about it. I kept my settings OOB for some time before I got comfortable enough to get inside and make my own custom settings.

Above I said: -{ Quote: "you've got a large percentage of people who just don't know nearly enough about maintaining their own systems before they even started using ESS or NOD32" }- ESET can't be held accountable for everthing. It's not a utililty suite. It won't defrag your drives or your memory. It won't clean and/or defrag your Registry. It doesn't create backups or restore points should something go wrong. Nothing to do with maintaining your system's integrity at all. Well, only from a security standpoint it will maintain your system. So my point being that if you are the type that just knows where the on/off switch, the keyboard, and mouse is then you've got no business using ESS or NOD32 in the first place. You need to be more familiar with your system than that. Even just knowing how to clear your cache, cleaning/defragging your drive(s) isn't enough. You need to dig alot deeper than that. Yes, there are some books you can read, and there are a number of websites you can go to for learning some more "elevated" things that you can do to better maintain your system. But, what really matters is the "hands on" experience: Doing it. Doing it. Doing it. Doing it.

Best way to start? Learn how to do a simple backup of your OS. Norton's Ghost (my preference is Ghost 2003 that came with Norton SystemWorks 2003 cuz it's DOS based), SeaGate Tools (if you have any Seagate drives it's practically free), Nero BackItUp are all viable backup (cloning) applications. Start out by completely erasing your drive to virtually new factory state, and then reformat. Most HDD manufacturers have applications that do at least the erasing (writing zeros) and there are a few that do both in DOS. Install your OS. Install all the necessary Motherboard drivers, Video card drivers, etc. Make a clone image file of that and work your way up from there making incremental backups as you get your system set up the way you like. It's not that difficult. Maybe a little time consuming when you first start out. You'll get faster the more familiar you become with it. The benefits are incalculable.

;)

DarrenDavisLeeSome
April 20th, 2009, 08:34 PM
Oh boy.

Looks like somebody's gonna wind up on a lot of people's Ignore list. I don't particularly like doing that,but.....

Bubba
April 20th, 2009, 08:40 PM
one post removed and a reminder this is an Eset support forum, not a place for former users to deposit their "the product still sucks" comments

Bubba

zarzenz
April 21st, 2009, 03:20 AM
I used this version solidly here last night with no problems at all. So for me, on my system, it can now be considered a working software.

The original version was not usable for me due to the freeze ups on entering websites mentioned before, but I've had no such difficulties with this so far and if anything sites are now opening a bit crisper.

One thing... yesterday when I installed it, I went over V3 as it was specified this was acceptable even if clean install was preferable.

Everything went fine doing this and it worked flawlessly. However, I then decided to look at all the ESET files that get placed in the various folders. This meant unhiding all files to enable the documents and settings application data and local settings for all users and also not forgetting to check program common files at the same time.

I then found a number of folders/files that still had the original creation date shown against them, so I presumed that these files had not been required to be renewed or were not even installed by the new version.

So, I decided to do a full deinstallation, and then a manual clean up of every ESET item I could find in all these various places. I then ran a full registry scan and found about 10 or so orphaned ESET files.

So with all these deleted I then ran the install again and did a quick config and interactive firewall learn process.

Then once again, ran the whole computer all evening without any issues.

I probably could have just as easily left the over the top install as it was because I'm sure all the previous dated files would not have made any difference... it's just that I like my programs to not have any leftovers or even if they are needed I always like to have the creation dates match the install date for any future debugging etc.

So, I'm happy with this setup now.

I don't know why other users still have problems, but as it has already been mentioned there are a multitude of systems and configs and other softwares installed on each users computers which I guess must be a factor in all this.

BTW... my system is running with XP Home, SP3, 32 Bit.

I will continue to use this now and will report here if I get any issues during the next day or two, but to be honest, it feels very solid to me at this time.

pegas
April 21st, 2009, 04:04 AM
Hi folks,
I am curious whether the Czech .424 has been already released. If I choose the czech language on eset.com and eset.eu it shows .417 but clicking on brings me to changelog with .424. So does it mean the Czech is out or the changelog is common regardless chosen language?
Thx.

DarrenDavisLeeSome
April 21st, 2009, 04:19 AM
There does not appear to be any release of Czech language as of yet. Only English and Dutch.

pegas
April 21st, 2009, 04:41 AM
-{ Quote: "There does not appear to be any release of Czech language as of yet. Only English and Dutch." }-

OK thx will wait ... but still odd ... Slovak with Czech, as native languages of Eset, are together with English always the first released.

agoretsky
April 21st, 2009, 10:34 PM
Hello,

ESET Smart Security and ESET NOD32 Antivirus v4.0.424.0 were released in Czech and Slovak earlier today to licensed users, with trial versions and other languages to follow.

Regards,

Aryeh Goretsky

zarzenz
April 23rd, 2009, 06:36 AM
Hi,

Just to say... have now been using 424 for a few days since the download and have not had a single issue. The problem of a white screen I mentioned right after I installed it has never happened since so that may well have been something to do with my connection at that moment or some setup that just needed to settle down after the initial install.

But since then it has worked perfectly here.

DarrenDavisLeeSome
April 23rd, 2009, 01:48 PM
Hey zarzenz...

Have you been getting the Event/Application "Warning" log entry about the ESET Service remaining in the memory and registry during logoff?

That's the only issue I am experiencing with the new build.

zarzenz
April 23rd, 2009, 02:27 PM
-{ Quote: "Hey zarzenz...

Have you been getting the Event/Application "Warning" log entry about the ESET Service remaining in the memory and registry during logoff?

That's the only issue I am experiencing with the new build." }-

Hi DarrenDavisLeeSome,

No, I've not had that happen at all. I've never had any event warning at any time and logoff just happens normally here.

Is there some place I could look to see if any such log exists.

DarrenDavisLeeSome
April 23rd, 2009, 03:33 PM
Look in your Event Viewer: Start>Administrative Tools (or Start>All Programs>Adminitrative Tools)> Event Viewer>Applications.

Don't know which version of Windows you are using. XP Pro will grant access to it, whereas XP Home may not. Vista Home Basic might not. I think Vista Home Premium and beyond do.

zarzenz
April 23rd, 2009, 03:51 PM
I checked the event viewer log... never really looked in there much before... lots of various things going on but absolutely no references to ESET anywhere.

So, looks like it's not an issue here.

DarrenDavisLeeSome
April 23rd, 2009, 04:18 PM
It's not going to specifically indicate the ESET Service.

I empty my Event Viewer logs regularly especially prior to doing any system updates, Application installations, or any other maintenance related stuff. Anyways, I didn't start to get any recent Event/Application "Warnings" until I installed and rebooted with the ESS 4.0.424 build.

Thing to do is clear the log: right-click on Application>Clear all Events. You'll get a popup asking if you want to save the log: Yes, No, or Cancel. If you want to save the log entries it will save it as an .evt file anywhere you wish. If you don't wish to save it, no big deal. Will do your system no harm at all in emptying it out (same goes with the Event/System log entries...I'm sure you've got plenty in there too)

Reboot your system. Go back to the Event/Application Viewer and see if you have any Event/Application "Warning" entries.

zarzenz
April 23rd, 2009, 05:18 PM
Ok... did that... and indeed on rebooting there was 1 new entry there.

It's a warning... Source Userenv... Event 1517.

So is this what you are getting. To be honest I didn't get any indication there was a problem logging off so can't see how this is going to be an issue... unless it is.

DarrenDavisLeeSome
April 23rd, 2009, 07:49 PM
It's nothing to be too concerned about. Not really a problem...

I am 99.99% certain that it's caused by the ESET Service (from the 424 build). The ESET Service just isn't being cleared in the memory and Registry during shutdown (logoff). It's just a minor little burp. Maybe they'll have it worked out in one of the up and coming builds.

zarzenz
April 24th, 2009, 02:28 AM
I see, that's very interesting.

I guess as long as the software continues to do the main job of protecting the system during normal use and providing logoff is not unduly affected, which it doesn't appear to be, then this little glitch or bug or whatever it is shouldn't be too much of a problem.

I've just had a look in the event viewer again and sure enough there are now 3 of those same entries which all coincide with some reboots I did late last night when I was checking some other stuff out here.

So, thanks for the heads up on this one. I'll watch what happens and as each new version is rolled out, I'll check to see if it's sorted out in a future build.