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dannynigg
April 18th, 2009, 11:47 AM
When I try it with trial, everytime when my Fujitsu laptop logs in, the realtime protection malfunctions and sometimes non functioning. After a while however, it works again. I scanned my laptop several times and haven't found a single virus. Help please?

sxe
April 18th, 2009, 09:32 PM
Update to the latest ESET 4.0.417

dannynigg
April 21st, 2009, 06:30 PM
I'm using a trial version. Could it be a virus/keylogger? I didn't download anything in this computer but WoW eset maplestory and hero online. Some music but eset didn't indicate any virus. I scanned my computer like 5 times and still no virus found. Is it cus my computer is a fujitsu?

nickster_uk
April 21st, 2009, 08:03 PM
Assuming that you have adequate resources available on your PC, I would think it was more likely a damaged installation of ESET so a clean installation would be worth a try.

agoretsky
April 21st, 2009, 10:38 PM
Hello,

ESET Smart Security v4.0.424.0 is now available. Can you please re-test with that build?

Regards,

Aryeh Goretsky

dannynigg
April 25th, 2009, 10:05 AM
I was just trying the software if it was good and I don't want to purchase the subscription just to check it. If it's a trial I can't download better version for some reason. It turns on after like 1 minutes though.

agoretsky
April 27th, 2009, 04:58 PM
Hello,

I wonder if one of the programs on the Fujitsu notebook--possibly a remnant of another security program--is conflicting with ESET Smart Security.

You might want to contact (http://www.eset.com/company/contact.php) ESET's technical support department directly and speak to a technical support engineer for further troubleshooting.

Regards,

Aryeh Goretsky