Returnil 2.0.1.9002 Seems to Crash Kaspersky Internet Security 2009

[Miska]

Hello.
I have noticed with 2.0.1.9002 that after a reboot of using it and sometime later i have been finding that my Kaspersky Internet Security 2009 8.0.0.506 has been crashing with a message... Avp.exe has encountered a problem..
'The instruction at "0x00000001" referenced memory at 0x00000001". The memory could not be "read" .
I never had this happen before with the older version of Returnil and i have since reinstalled XP Pro but the error still occurs.
Of course i cant stick the blame at Returnil 100% but it seems odd. :(
Thank you.

[Coldmoon]

Hi Miska and welcome :)

Can you detail the steps to reproduce this? Include what caching mode you are using and a description of your system.

Thanks
Mike

[Miska]

Hi Coldmoon ;)

I am using Returnil in disk cache mode. Using 15GB space. ( i need that much for big big downloads!!)
I also use erase remnants method when rebooting.
There arent really any steps... i just update KIS 2009 first... turn on Returnil, do my tv series torrent downloads and converting with convertxtodvd and when my disk is burnt i generally reboot.
sometimes after this.. KIS will throw up the error. If i dont turn on Returnil and do my work it doesnt seem to crash after a reboot.

my Sys is:

Windows XP Pro SP3
Intel Core 2 Quad Q9300 1333FSB 6MB Cache Quad Core Core 64 Bit Processor
ASUS P5N-T Deluxe Motherboard
4GB DDR2 800MHz Dual Channel Ram
640GB (2 x 320GB) Serial ATA II Hard drive with 16MB Buffer
Dual Nvidia 8800GTX 1024MB PCI-E Graphics Running In SLI Mode

Hope thats enough info for now... ill check in later. :)

[Coldmoon]

Which one was installed first?

[Miska]

{QUOTE-> Which one was installed first? <-QUOTE}

Returnil was installed first. Its actually on my Acronis True Image backup which i always restore from when needed. But i havent had any problems with ATI and returnil before. I never install my KIS 2009 though i add that after i restore. Could it also relate to the latest Nvidia chipset and Graphics drivers ? You see im not 100% sure its returnil, but after testing it seems it could be related !
Hope this helps.

[Coldmoon]

Can you make a test image where you have KIS installed and then install RVS? If yes, please let me know if the same issue occurs after installing RVS...

Thanks
Mike

[Miska]

{QUOTE-> Can you make a test image where you have KIS installed and then install RVS? If yes, please let me know if the same issue occurs after installing RVS...

Thanks
Mike <-QUOTE}

I cant do that because Returnil is on my backup image. But when i restore my backup image i always do a repair run to change from memory to disk caching as a backup with the 15GB disk cache option takes too long and too much room. I can restore my backup image, install KIS then do the repair run of Returnil... will that do ?
Thanks.

[Coldmoon]

ok, let me know how it goes

[stanmonday]

the issue may be caused by the fact that you have 2 internet security solutions installed on your computer. why don't you try one that besides protecting you from online threats also provides backup copies of all your important files?

[Coldmoon]

Hello stanmonday and welcome to the forums :)

Part of the design for 3x is to maintain compatibility with other any other AV/AS/AM solution that the user is already using with a minimum of issues. To this end, we need to continue investigating what is occurring here and to also make sure it is addressed in the new 3x series...

Mike