View Full Version : Customer Support?
MindTwisted
April 13th, 2009, 12:56 PM
So now, apparently, the admins here are deleting all my posts because I'm not happy with the quality of support that ESET gives. I am a very unsatisfied and disappointed customer, and this forum's unprofessionalism and lack of support is making everything twice as bad.
Okay, then, who should I complain to about the level of service I'm receiving from this forum and ESET in general? Can I ask that question here, or will this post just be deleted too?
eisefr
April 13th, 2009, 05:47 PM
Why all this complaining?
Do it like I do it: I wont renew my license when it is expired.
In July I will have a nother Security suite.
That's all.
If Eset is offering nothing better than that.. then its not worth it anymore.
The good times are definitely over with Eset.
DarrenDavisLeeSome
April 13th, 2009, 06:06 PM
-{ Quote: "Do it like I do it: I wont renew my license when it is expired.
In July I will have a nother Security suite.
That's all.
If Eset is offering nothing better than that.. then its not worth it anymore" }-
That's...about the long and short of it. Unfortunately, I still have 18 months left on my subscription of ESS. Definately not looking foward to having to find another suite though. Norton is out (anything by Symantec is out). I've tried McAfee, Kaspersky, Panda.
September of last year is when I started using ESS (3.0.6XX). Thought it would be the last suite I would ever need. Not feeling that way now.
-{ Quote: "The good times are definetly over with Eset." }-
Yeah. Sad truth.
Bell1
April 13th, 2009, 07:15 PM
-{ Quote: "So now, apparently, the admins here are deleting all my posts because I'm not happy with the quality of support that ESET gives. I am a very unsatisfied and disappointed customer, and this forum's unprofessionalism and lack of support is making everything twice as bad.
Okay, then, who should I complain to about the level of service I'm receiving from this forum and ESET in general? Can I ask that question here, or will this post just be deleted too?" }-
Complain to Eset about the software. Unless I'm paying for a forum's support, then I don't expect any level of service from it. I have lurked here a long time and certainly have never expected to get official support for Eset or any other software. If I don't like the service I get here, then I'm free to sign out and leave for greener pastures.
Just my opinion.
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