quickdraw
April 11th, 2009, 11:51 AM
Hello, it's been a long time since I was here in these forums. Hope everyone is doing ok. On to my problems. First, the Acronis website is listing me as having 7 registered products, but is only showing 4. I've got multiple upgrades over the years and I'm assuming that that could be part of the problem. But the biggest problem I've got is the last thing I purchased/upgraded was DD Suite v10.0 (build that I have is 2,160). I keep trying to register it, but the system keeps telling me that I need to contact customer service.
I first tried registering this way back when they first started upgrading their website and had troubles then and am currently having troubles again. I thought it was because their site was being updated, but now don't know what to think.
I would just like to be able to get the most updated build to eleviate any problems that might occur from NOT having the current build. Any help appreciated. Thanks.
Oh and by the way, I do have a valid Serial #, the online system is even acknowleging that.
I first tried registering this way back when they first started upgrading their website and had troubles then and am currently having troubles again. I thought it was because their site was being updated, but now don't know what to think.
I would just like to be able to get the most updated build to eleviate any problems that might occur from NOT having the current build. Any help appreciated. Thanks.
Oh and by the way, I do have a valid Serial #, the online system is even acknowleging that.