PDA

View Full Version : ReNew to Nod32 24hr really ?


routerguy99
April 4th, 2009, 09:31 PM
I recieved this;
NOTE: it may take up to 24 hours for the new expiration date to display in the software.

Doe it really take up to 24 hours, Becouse its been 4 hours I cant login to get the new version.. :(

Thanks

funkydude
April 5th, 2009, 09:51 AM
No, it can actually take up to 48 hours for the updated details to propagate through the update servers.

routerguy99
April 6th, 2009, 11:24 PM
OK its Monday, I ordered it on Friday.. Still not accepting it.

I even have a case # opened still no luck on updates..

agoretsky
April 7th, 2009, 12:49 AM
Hello,

Did you order from the US office?

If so, please send me the following information via private message:

email address associated with the order
username and password
sales order number (if you have them)

I will ask one of ESET's customer care representatives what is the current status of your order.

Regards,

Aryeh Goretsky