Blinking taskbar not fixed!!!

[shansmi]

I was hoping this would be fixed in the next version but I guess not. I turned off Aero and it no longer happens but I did leave my taskbar set to autohide.

:wacko:

[shansmi]

huh, no replies?

[funkydude]

It's got nothing to do with the software it's a random Vista issue.

[shansmi]

crapola. goes away when I rollback to v3 and I can sit here and turn aero off and on all day when v4 is installed.


post something constructive or nothing at all please.

[arek1]

I can confirm. On my system after upgrading to 4.0.417 taskbar sill flickering. After uninstalling NOD32 problem gone away. When installing taskbar starting blinking so it is for sure problem with NOD32.

Best wishes
ArekS

[ronjor]

Some off topic posts removed. Let's remain civil in these forums.

[Mister Natural]

Must be something else not playing nicely with v4. Perhaps you could try shutting down various running processes to see if it goes away or even updating your video driver.

[shansmi]

I have found no other software that is conflicting besides Aero. With it off it does not happen with it on, the taskbar pops up/blinks every few seconds. Keep in mind I have my taskbar set to autohide at all times. If I roll back to v3, it does not happen with Aero enabled.

I am only running node32v4 ATM but I can say I have turned off allits features individually and can not find the one doing this.

[loyukfai]

Noted possibly the same thing after upgrading from v3 to v4.

[webyourbusiness]

have you checked that you have the latest video driver for your gfx card?

[shansmi]

All drivers for all componenets are up to date and I will say this spans multiples sets of each audio, LAN, chipset ad GPU driver.

[Marcos]

I use Win Vista 32-bit, no SP and have not seen such a problem. The taskbar stays hidden until I move the mouse cursor to its area.

[shansmi]

ok, I am on Ultimate SP1 fully patched but requardless, if I roll back to V3 this does not happen.

[shansmi]

Well drat!!! Still broken in v417. Maybe this will help???

Turn on Aero by:

Control Panel >> Personalization >> Window Color and Appearance >> Color Scheme >> Windows Aero

taskbar flickers...but not until after I rebooted post v417 install. all settings at default other than my defined weekly scan that has not triggered.

Turn off Aero by:

Control Panel >> Personalization >> Window Color and Appearance >> Color Scheme >> Windows Vista Basic

No flicker.

[Mister Natural]

I would be interested to know what video card and driver is being used by people that are experiencing this.

[loyukfai]

Intel 965; Driver version: 7.14.10.1437; Vista; Aero enabled.

[shansmi]

My rig is in my sig.

GPU drivers are: 182.08 and 182.50 for sure but I cannot remember if v4 came out when I was running 182.06 or not.

The drivers are properly removed and hten reinstalled.

remove Physx, then the drivers
boot into safe mode and run driversweeper
boot into normal windws and install new drivers(physx and driver combo)
reboot as prompted then configure quadSLI.

[mikeblas]

This happens on my Asus G1 laptop.

I've got the newest available drivers; it uses an Nvideo GeForce Go card.

[NAMOR]

{QUOTE-> I would be interested to know what video card and driver is being used by people that are experiencing this. <-QUOTE}

I'm seeing it with my 8800GT using official 182.50 drivers or the Xtreme-G 182.08 Vista32 modded ones.

[bradtech]

There's probabaly already a version out that fixes it called 2.7 ;)

[agoretsky]

Hello,

The issue is under investigation. Please continue to post detailed information about your operating environments, including OS version, brand and model of video card and so forth. Thank you.

Regards,

Aryeh Goretsky

[shansmi]

{QUOTE-> Hello,

The issue is under investigation. Please continue to post detailed information about your operating environments, including OS version, brand and model of video card and so forth. Thank you.

Regards,

Aryeh Goretsky <-QUOTE}


Thanks! I will supply anything I can. Just email me....


Shannon

[lecatpuke]

{QUOTE-> Hello,

The issue is under investigation. Please continue to post detailed information about your operating environments, including OS version, brand and model of video card and so forth. Thank you.

Regards,

Aryeh Goretsky <-QUOTE}

Vista Business 32-bit
AMD Athlon X2 5000+
ATI Radeon HD 4850 (Sapphire brand)
Catalyst 9.4 drivers (same problem in 9.2 and 9.3)
Obviously only when taskbar is on auto-hide (otherwise the Start button is fixed)
Gigabyte motherboard (Socket AM2+)
Realtek 889x HD Audio
2 attached monitors (happens with one or both enabled)

Notable background programs:
Realtek HD Audio Manager
Acronis-related disk management services
Microsoft Intellipoint
Windows Defender
Windows Firewall

I've tried numerous things to make it go away, and the only thing that seems to affect it is ending NOD32's gui.exe process. This causes the flashing to only occur on certain mouse movements (changing program focus, clicking buttons, etc). I've tried using Process Monitor to pinpoint what is happening at the time of the flash, and the only related entries I find are explorer.exe querying the registry for the current video settings (seems like a refresh).

[stevehal]

I have the flickering problem pretty bad with 4.0.417.0.

Intel quad 2.8 GHz
Nvidia GTX 280 with latest drivers
Vista 32
Taskbar Autohide On (I temporarily turn it off to stop the flickering - but this is not a good option in the long run)
Windows Classic theme (Aero is not used)

Thanks,

Steve

[Marcos]

This is actually a problem of Windows and certain applications. If you have an application that refreshes its icon in the system tray, Windows shows the whole taskbar and hides it immediately. We have read about this problem in connection with other applications as well and confirmed the behavior by removing / adding the icon refresh functionality. We'll most likely remove this functionality in future builds if no workaround is found.

[stevehal]

{QUOTE-> This is actually a problem of Windows and certain applications. If you have an application that refreshes its icon in the system tray, Windows shows the whole taskbar and hides it immediately. We have read about this problem in connection with other applications as well and confirmed the behavior by removing / adding the icon refresh functionality. We'll most likely remove this functionality in future builds if no workaround is found. <-QUOTE}

Hi Marcos,

An easy solution would be to have an option in the settings that disables updates to the icon! Then you are covered!

[lecatpuke]

STILL not fixed in version 4.0.424.0.

[Marcos]

{QUOTE-> STILL not fixed in version 4.0.424.0. <-QUOTE}

Did you read my previous post? Then you should understand what's going on and why this is happening. Basicly it's not a problem of ESET, but Windows Vista and certain applications that react oddly on icon refreshing. As I said, the case is still being investigated and we're trying to find a workaround.

[lecatpuke]

{QUOTE-> Did you read my previous post? Then you should understand what's going on and why this is happening. Basicly it's not a problem of ESET, but Windows Vista and certain applications that react oddly on icon refreshing. As I said, the case is still being investigated and we're trying to find a workaround. <-QUOTE}

I did read your previous post:

{QUOTE-> This is actually a problem of Windows and certain applications. If you have an application that refreshes its icon in the system tray, Windows shows the whole taskbar and hides it immediately. We have read about this problem in connection with other applications as well and confirmed the behavior by removing / adding the icon refresh functionality. We'll most likely remove this functionality in future builds if no workaround is found. <-QUOTE}

I was hoping the future build (424) would have removed that functionality, or made it optional. It didn't, and that's why I reiterated my point. As a paying customer I am doing my part in bringing bugs to the attention of the developers--I can just as easily pay another AV developer for software that doesn't have these problems.

[Marcos]

{QUOTE->
I was hoping the future build (424) would have removed that functionality, or made it optional. It didn't, and that's why I reiterated my point. As a paying customer I am doing my part in bringing bugs to the attention of the developers--I can just as easily pay another AV developer for software that doesn't have these problems. <-QUOTE}

As I said, it's not a bug in our software, but the odd reaction of certain applications to refreshing the icon. Well, if you deem this a big bug that you cannot live with, you're free to choose whichever AV program you like. Our users are wise and we don't threaten or order them to stay with us forever. If you don't like something and you think that another sofware would suite you better, it's your choice.

[shansmi]

Come now, it may not be ESS software truly at fault but certainly it is aggravating the situation so at least the option to disable whatever is causing this is in order. Would that not make ESS an even better software package? And yes it does affect performance in games and benchmarks.

[loyukfai]

So, how does some other taskbar icons, like Windows' network connection icon, which changes according to the network activity, work without causing this...?

[lecatpuke]

{QUOTE-> As I said, it's not a bug in our software, but the odd reaction of certain applications to refreshing the icon. Well, if you deem this a big bug that you cannot live with, you're free to choose whichever AV program you like. Our users are wise and we don't threaten or order them to stay with us forever. If you don't like something and you think that another sofware would suite you better, it's your choice. <-QUOTE}

It's the icon refresh that causes the reaction, and making icon refresh optional would be a simple solution to the problem. You said it yourself, and it wasn't implemented.

Just fix it and I'll be happy to stay a ESET customer, but this customer service coupled with annoying, unfixed problems are likely to drive myself and others away.

[anotherjack]

{QUOTE-> It's the icon refresh that causes the reaction, and making icon refresh optional would be a simple solution to the problem. You said it yourself, and it wasn't implemented.

Just fix it and I'll be happy to stay a ESET customer, but this customer service coupled with annoying, unfixed problems are likely to drive myself and others away. <-QUOTE}

A bit cranky, aren't we? You've posted four times, were told only 5 days ago that they figured out what the problem was and were looking for a workaround, and now you're stamping your little feet wondering why it's not fixed yet...

Chill.

[lecatpuke]

{QUOTE-> A bit cranky, aren't we? You've posted four times, were told only 5 days ago that they figured out what the problem was and were looking for a workaround, and now you're stamping your little feet wondering why it's not fixed yet...

Chill. <-QUOTE}
I've been in contact with customer support long before I decided to post on the forum. Their only answer has been "we're aware of it." Judging by the 3 or 4 other threads on this exact same problem, you'd think they would do something about it. It's kind of discouraging when you see multiple updates come and go and not see them correct something that apparently they know how to fix. It's especially discouraging when their support forum moderators are defensive about updating the status of a bug from version to version.

It's just amusing that you find some satisfaction in policing threads you're not contributing to. Maybe you can go troll somewhere else.

[Marcos]

Actually it took weeks to figure out why this was happening. And eventually it didn't turn out to be a bug in our program, but a wrong reaction of certain applications, including the Vista toolbar. So, not a bug, but we're still investigating the case and trying to find a workaround.

[mikeblas]

I use several programs that update their task bar icon without causing the toolbar to flash.

[Jibse]

Hello,

I have the same problem (flash of the button "start", not regularly, even without any movements of the mouse or any keyboard activity). I have tried many changements in configuration, disabled all residents programs without any success. I am under Vista SP1, I don't use aero. The problem is visible when the taskbar is automatically hidden. My Nod32 version is 417 (french). It seems to me that the problem is linked to Nod32 version 4. I met the problem before and after a complete reinstallation of my machine. I can send to you others informations if you want.

[meman887]

Here is a similar problem with NOD32 V4 on my Toshiba L300-1BV Notebook with Vista Home Premium, instead of the taskbar blinking the Vista Orb flickers, but on my custom built PC with the same version of Vista, the startbar flickers.

Guess V4 causes slightly different GUI glitches on OEM retail and pre-installed OEM versions, but not like I'm complaining because I know they will sort the issue out eventually. :)

[MikeMcr]

Seems very odd that this is a Vista bug since other icons constantly update without this issue. I assume NOD is not trying to do anything non-standard, like defeat the auto-collapse system tray icon feature?

Has anyone seen this issue on Windows 7 Beta? If so it should be reported to Microsoft as a bug.

[shansmi]

This is fixed in Win7 build 7100.

[loyukfai]

Any news?

[loyukfai]

Anybody out there...?

[Marcos]

As far as I know, that feature was disabled in v. 4.0.437. Give it a whirl to see if that helps.

[jimwillsher]

So, what else was changed/fixed removed that isn't listed on the changelog? What's the point in a changelog if it just lists generic stuff like "various fixes" and yet doesn't detail anything of any substance?

The changelog might just as well say "here's the new release, we changed a few bits"....


Jim

[funkydude]

{QUOTE-> So, what else was changed/fixed removed that isn't listed on the changelog? What's the point in a changelog if it just lists generic stuff like "various fixes" and yet doesn't detail anything of any substance?

The changelog might just as well say "here's the new release, we changed a few bits"....


Jim <-QUOTE}

This is common in today's software world. Minor changes just don't get passed on to the correct people for addition to changelogs.

[kremus]

{QUOTE-> As far as I know, that feature was disabled in v. 4.0.437. Give it a whirl to see if that helps. <-QUOTE}

Currently we are having a very similar issue except we are on XP. Otherwise it sounds very much like what we had. Ever since we upgraded from v3 to v4, we have had this issue. We are currently running NOD32 AV 4 Biz Edition V4.0.314.0. You said 437 should help but on the web site, i can only find 424 for the Business users. Do you know when 437 will be available or would it be possible to get a link for this?

Thx

[jimwillsher]

http://www.eset.com/download/business.php

The regional websites (e.g. eset.co.uk) are usually woefully out of date with the releases.


Jim

[kremus]

{QUOTE-> http://www.eset.com/download/business.php

The regional websites (e.g. eset.co.uk) are usually woefully out of date with the releases.


Jim <-QUOTE}

Thx!!! They must have just updated the link since i posted. Downloading now. Hopefully later today i will have some positive results.

[kremus]

{QUOTE-> Thx!!! They must have just updated the link since i posted. Downloading now. Hopefully later today i will have some positive results. <-QUOTE}


No luck. We are going to be calling Level 3 tech support. At this point, I see us going back to ver 3.

[loyukfai]

This issue is gone after installing build 437, as far as I can tell.

If it does still happen, I shall report back.

Thanks.