Malcontent
April 1st, 2009, 01:18 AM
http://news.cnet.com/8301-1009_3-10208865-83.html
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Symantec said Tuesday that it is looking into allegations that a call center in India leaked credit card numbers of its customers to someone who then sold them to BBC News reporters in an undercover investigation.
The company has informed U.K. privacy authorities and attorneys general and officials in eight U.S. states and Puerto Rico of the allegations that three U.K. customers had credit card information leaked and that about 200 U.S. customers may have been affected because of interactions with the call center, said Symantec spokesman Cris Paden.
"We nailed it down to one agent at the call center" who handled the Symantec customers, he said. That agent was put on administrative leave pending the investigation, he added.
In addition to Puerto Rico, the states contacted were: New Hampshire, Maryland, New Jersey, Maine, Massachusetts, New York, Virginia, North Carolina, Paden said.
It was unclear how the data of the three UK customers got from the call center and into the hands of the man who the BBC News said sold the credit card numbers. Nor was it clear whether any data from the U.S. customers had been leaked. Paden said there was no evidence that any U.S. data was exposed." }-
-{ Quote: "
Symantec said Tuesday that it is looking into allegations that a call center in India leaked credit card numbers of its customers to someone who then sold them to BBC News reporters in an undercover investigation.
The company has informed U.K. privacy authorities and attorneys general and officials in eight U.S. states and Puerto Rico of the allegations that three U.K. customers had credit card information leaked and that about 200 U.S. customers may have been affected because of interactions with the call center, said Symantec spokesman Cris Paden.
"We nailed it down to one agent at the call center" who handled the Symantec customers, he said. That agent was put on administrative leave pending the investigation, he added.
In addition to Puerto Rico, the states contacted were: New Hampshire, Maryland, New Jersey, Maine, Massachusetts, New York, Virginia, North Carolina, Paden said.
It was unclear how the data of the three UK customers got from the call center and into the hands of the man who the BBC News said sold the credit card numbers. Nor was it clear whether any data from the U.S. customers had been leaked. Paden said there was no evidence that any U.S. data was exposed." }-