Sprint: Employee Stole Customer Data

[ronjor]

-{ Quote: "Sprint is warning several thousand customers that a former employee sold or otherwise provided their account data without permission.

In letters sent via snail mail to some customers, Sprint urged recipients to contact customers service and change their existing personal identification number and security question. Turns out, a Sprint employee accessed "multiple customer accounts," between Dec. 2008 and Jan. 2009" }-Brian Krebs (http://voices.washingtonpost.com/securityfix/2009/03/sprint_employee_stole_customer.html)

[dw426]

When you sit an underpaid, usually low-skilled person whose job is constantly threatened with outsourcing, down at a desk and give him/her access to a database filled to the brim with thousands or more customer's personal information, this is bound to happen (if this was a customer service rep). I worked in that field when I was 18, and I sat down in the middle of a goldmine every day.

The IT guys were basically high-paid versions of the Three Stooges, the supervisors and head bosses were at "lunch meetings" sometimes twice a day. I could have done some catastrophic damage, and a few people actually DID do some damage to some very rude customers. And no one was watching the helm and could prove a thing.

[rlong]

Ronjor,

Is there any info about this on the web or did it come to you through the grapevine? I'm always interested to hear about the latest corporate data breaches. Thanks.

[Webby]

rlong,

This link to Pogwasright should keep you happy (Or make you worried) about privacy related matters: http://www.pogowasright.org/index.php

Cheers Webby