vipre..wow

[hawkeen]

IC,

Just wanted to say thanks. I just took vipre on a walk into usenet land. It flagged every single file that antivir 9 beta flagged. Now I know this is not a big test nor that reliable.

However, I am really really impressed. It is incredibly light and in my limited testing very powerful. I got a feeling, it is gonna hang with the big boys when it tests. Thanks again IC. Keep up the good work.

PS. I just paid $49 for it and have a lic for antivir and norton 2009!

Hawk

[Inspector Clouseau]

{QUOTE-> IC,

Just wanted to say thanks. I just took vipre on a walk into usenet land. It flagged every single file that antivir 9 beta flagged. Now I know this is not a big test nor that reliable.

However, I am really really impressed. It is incredibly light and in my limited testing very powerful. I got a feeling, it is gonna hang with the big boys when it tests. Thanks again IC. Keep up the good work.

PS. I just paid $49 for it and have a lic for antivir and norton 2009!

Hawk <-QUOTE}

Yeah, we're not sleeping here... Thanks for the nice words, appreciated!
If u have any problems or questions feel free to ask via PM or email :-)

[andyman35]

I've been testing a VIPRE Recue plugin on UBCD4Win and have to say that it picks up a lot of malware,great job.:thumb:

[1000db]

I agree Vipre seems to quite competitive. Hopefully there will be some reputable comparatives of this product. From the very limited testing I have done it seems to have decent detection and good self protection. I've never needed it but I hear the support is excellent.

[CookieCrumbler]

I got Vipre and I think its really awesome. But I switched to Kaspersky AV. I like it better.

[Miyagi]

{QUOTE-> Yeah, we're not sleeping here... <-QUOTE}
LOL :argh: Aside from your intelligence (very very), you are one funny guy. And with the extra daylight, you are one hour ahead of those vxers. ;) ;D

[zfactor]

ic i know ive asked before but since vipre and sunbelt are the same why not include the firewall into this and have it as a option. i know for people like my mom and wife they do NOT want to mess with all different things popping up and want a more " all in one " my wife just gave me the dirtiest look ever when i said im removing nis2009. she said that is the only program she has liked and has not had to "contend or battle with" she said she sees the pop ups and it removed what it needs to etc.. i am liking vipre myself and for those like "mom" and "wife" a all in one would be great imo.. again for those that dont want it have a option maybe?

sorry if wrong place but just thought id ask.

[Fly]

{QUOTE-> ic i know ive asked before but since vipre and sunbelt are the same why not include the firewall into this and have it as a option. i know for people like my mom and wife they do NOT want to mess with all different things popping up and want a more " all in one " my wife just gave me the dirtiest look ever when i said im removing nis2009. she said that is the only program she has liked and has not had to "contend or battle with" she said she sees the pop ups and it removed what it needs to etc.. i am liking vipre myself and for those like "mom" and "wife" a all in one would be great imo.. again for those that dont want it have a option maybe?

sorry if wrong place but just thought id ask. <-QUOTE}

It would make sense to offer a combination of VIPRE and the Sunbelt firewall at a discount. I think Sunbelt also sells IHateSpam (spelling?), but that's probably too expensive for the average consumer.

[hawki]

{QUOTE-> ic i know ive asked before but since vipre and sunbelt are the same why not include the firewall into this and have it as a option.
<-QUOTE}


According to recent post in the Sunbelt blog such a combined "suite" is in the works and if i recall correctly it is expected to be out on the market in the second quarter of 09.

[hawki]

{QUOTE-> It would make sense to offer a combination of VIPRE and the Sunbelt firewall at a discount. I think Sunbelt also sells IHateSpam (spelling?), but that's probably too expensive for the average consumer. <-QUOTE}


Sunbelt does offer a discount on their fine firewall when it is purchased at the same time as Vipre. (Normally $19.95 it's reduced to $9.95). This option appears when you "check-out" after purchasing Vipre on the Sunbelt website.

[Miyagi]

With how the market is, it would be meaningful to have all in one (and custom install) with an "attractive" pricing. :)

[trjam]

IC, with all due respect, ditch the avatar, please.;)

[Fly]

{QUOTE-> Sunbelt does offer a discount on their fine firewall when it is purchased at the same time as Vipre. (Normally $19.95 it's reduced to $9.95). This option appears when you "check-out" after purchasing Vipre on the Sunbelt website. <-QUOTE}

People might want to trial both the firewall and VIPRE at the same time.

[Miyagi]

{QUOTE-> IC, with all due respect, ditch the avatar, please.;) <-QUOTE}
Yeah, I miss his original one, not the rotten apple. :o

[mrfargoreed]

{QUOTE-> IC, with all due respect, ditch the avatar, please.;) <-QUOTE}
Just scrolled up to have a look - I have to agree with trjam, although it is very funny ;D

[hawki]

{QUOTE-> People might want to trial both the firewall and VIPRE at the same time. <-QUOTE}

There are demos available for both Vipre and their firewall on the Sunbelt website.

[Blackcat]

Pricing of AV could be better pitched in these present times to attract new users; particularly when there are free alternatives - Antivir & Avast- which have a good track record over many years.

[Victek123]

{QUOTE-> ic i know ive asked before but since vipre and sunbelt are the same why not include the firewall into this and have it as a option. i know for people like my mom and wife they do NOT want to mess with all different things popping up and want a more " all in one " my wife just gave me the dirtiest look ever when i said im removing nis2009. she said that is the only program she has liked and has not had to "contend or battle with" she said she sees the pop ups and it removed what it needs to etc.. i am liking vipre myself and for those like "mom" and "wife" a all in one would be great imo.. again for those that dont want it have a option maybe?

sorry if wrong place but just thought id ask. <-QUOTE}

The current nonsense with Symantec is really unfortunate. A great feature of NIS 2009 is it's almost dead silent (by default). That makes it perfect for users who can't/won't interact with permissions pop-ups, etc. I don't know of anything else that does such a good job of handling things without user input.

[zfactor]

^^^^^100% EXACTLY this is why my mom and wife love nis2009 so much they dont have to do anything with it

[aniku]

ok if this vipre is so good then i want to scan all my pc online.
Is there possible to make a ONLINEscan from their website?

[Inspector Clouseau]

{QUOTE-> IC, with all due respect, ditch the avatar, please.;) <-QUOTE}

It's my old blood elf rogue from World of Warcraft ;D But i'll think about that ;D

[trjam]

Please do, I mean a figure of your stature would do better with a Avatar of Ricky Williams with a bong in his hands. Ask Eric about that one.;)

[1000db]

Vipre is working fast and flawless on my Win 7 machine...Good job Sunbelt!

[The Hammer]

{QUOTE-> Please do, I mean a figure of your stature would do better with a Avatar of Ricky Williams with a bong in his hands. Ask Eric about that one.;) <-QUOTE}Speaking of avatars, you never looked so good trjam. Is that a recent photo?;) ;D

[jmonge]

{QUOTE-> It's my old blood elf rogue from World of Warcraft ;D But i'll think about that ;D <-QUOTE}you look like spyware;D
lol,just kidding:)

[trjam]

my avatar is cool.:thumb:

[jmonge]

{QUOTE-> my avatar is cool.:thumb: <-QUOTE}now you are talking bussiness;)

[TonyW]

{QUOTE-> my avatar is cool.:thumb: <-QUOTE}It is cool, but you change it on a regular basis! ;D

[Saraceno]

IC, do you know if Vipre may join the testing at:
http://www.pcsecuritylabs.net/

If you see their reports and testing, basically, they do both static and dynamic testing. eg. not only testing the scanning and detection of files, they run/launch remaining files not detected by the AV to see if these files are picked up.

Latest PDF report for 2009 is here:
http://www.pcsecuritylabs.net/document/PCSL%20Total%20Protection%20Testing%202009%20NO.2.zip

Current vendors who have joined:
{QUOTE-> a-squared Anti-Malware 4.0-----------------Emsi Software GmbH
Avira Premium Security Suite 8--------------Avira GmbH
Dr.Web® Security Space --------------------Doctor Web
F-Secure Internet Security 2009-------------F-Secure Corporation
IKARUS virus utilities T3----------------------IKARUS Security Software GmbH
Jiangmin Antivirus KV2009------------------Jiangmin SciTech
Kaspersky Internet Security 2009------------Kaspersky Lab
Kingsoft Internet Security 2009 -------------Kingsoft
Panda Internet Security 2009----------------Panda Security
Quick Heal Total Security 2009--------------Quick Heal Technologies (P) Ltd.
Trend Micro Internet Security 2008----------Trend Micro Incorporated.
TrustPort PC Security 2009------------------TrustPort, a.s.
Twister Anti-TrojanVirus ---------------------Filseclab <-QUOTE}

[likuidkewl]

I too have been trying the Vipre.
Even though I personally don't use Windows very much, we are planning to upgrade our current AV at work on the remaining 11 WindowsXP workstations. So I am taking it for a test drive with my home license which I obtained for free due to a certain promo that was mailed(snail) to me. AWESOME! :thumb:

Some Q's:

1.) While updating I have run into some major hanging with the updater trying to download definitions(I do not have it set to refresh fully) around 3 times.
Suggestions or me too's?
A.) Maybe #2 below?

2.) What are the coming improvements that were spoken of in the email(s)? Do we know when they will drop?
A.) MX-V: And I should have been asked already(to install), wonder when the last time I booted into windows was.....

3.) Does the Enterprise monitor run on a aging NT server? (Before anyone asks we CANNOT upgade this & will not anytime soon. Mission critical apps)

Thanks!
Dan

[elvis1959]

I, too, have purchased a license for Vipre and love it. I would like to try the Sunbelt Personal Firewall, but I am running Vista x64. Any idea when the firewall will be compatible with x64?

[vijayind]

{QUOTE-> I, too, have purchased a license for Vipre and love it. I would like to try the Sunbelt Personal Firewall, but I am running Vista x64. Any idea when the firewall will be compatible with x64? <-QUOTE}
See: http://www.sunbeltsoftware.com/home-home-office/sunbelt-personal-firewall/

{QUOTE-> Sunbelt Personal Firewall has the following requirements

Sunbelt Personal Firewall 4 requires 10 MB of disk space for installation and runs on:

* Windows 2000 Professional (desktop version)
* Windows XP Home
* Windows XP Professional
* Windows XP Media Center Edition
* Windows Vista 32-bit

Sunbelt Personal Firewall 4 DOES NOT run on:

* Any 64 bit Versions of Windows
* Windows 2003 Server
* Windows 2000 Server
* Windows NT4
* Windows Me
* Windows 98
* Windows 95 <-QUOTE}

[Eazi]

Hi!

Still testing VIPRE and imo it´s a very impressive software. Would like to purchase a single license but I need a firewall-solution, too.
The combination of VIPRE + Sunbelt firewall ist really expansive. Is there any chance to get a benefit when using VIPRE?

regards

[Inspector Clouseau]

Yes, there will be a suite with firewall etc.

In case you wanna run Vipre earlier (now) you can upgrade later "piss-cheap" to the full suite. Just keep a copy of the purchase receipt and you're fine.

So you don't have to buy the suite from scratch then.

Mike

[Miyagi]

Another :thumb: to be part of Wilders. Thanks for the share!

[jmonge]

{QUOTE-> Yes, there will be a suite with firewall etc.

In case you wanna run Vipre earlier (now) you can upgrade later "piss-cheap" to the full suite. Just keep a copy of the purchase receipt and you're fine.

So you don't have to buy the suite from scratch then.

Mike <-QUOTE}what will be the price for the suite for familly pc's bundle?thanks

[Eazi]

{QUOTE->
In case you wanna run Vipre earlier (now) you can upgrade later "piss-cheap" to the full suite. Just keep a copy of the purchase receipt and you're fine.
<-QUOTE}
Thank you very much! I´ve just purchased VIPRE and I´m now waiting for the suite :P

Keep up the good work!

Best regards

[likuidkewl]

Without being too much of a pain in the behind, any chance anyone has seen the issues I posted above (http://www.wilderssecurity.com/showpost.php?p=1421841&postcount=30) or should I contact a rep from Sunbelt as I am truly evaluating it for business? I would like to get some other user input before I call though. Thanks

[nomarjr3]

Looks interesting ;D

I will try it out once it has bundled the firewall in the suite also

[Eazi]

Hi!

Unfortunately, I have many problems with the new version released today. I´m not able to scan (custom-scan) anymore. When I select any file or folder VIPRE tells me that an unexpected error has occured. Quick-Scan and Deep-scan are still working fine.
Have reinstalled VIPRE but the problem still exists.

Windows Vista 32 / SP1

Regards

[Inspector Clouseau]

Have u contacted our support already?

[Eazi]

Hi!
Yes...done that. Very nice and fast support btw.
It seems that the new version has problems with UAC of vista. When I disable user access control it works fine and without problems. With enabled UAC Vipre is not able to complete right-click-scanning (or custom-scanning). Starting VIPRE with administration-privileges does not help.

No problems with the old version so far.

Best regards

[M_G_H]

I am having the same problem with the right click scanning not working. Downloaded the 15-day trial today to test it, but after I installed it, it told me that there was a new version so I let it update and now cannot do a custom scan. It tells me that it encountered an error and to contact support.

Did not contact support yet, but will send in a support form after posting this. Hopefully this can be corrected before the 15 day trial is up.

Michael

[Nightwatch]

Jepp...I have the same problems (full version/ newest updates)

Best regards,
Nightwatch

[Graystoke]

I'm running XP. No problems with the new version.

[Inspector Clouseau]

Ok i will address that right now. If that's really a problem with UAC then we will know that in a couple of hours ( midnight here currently )

[Tarnak]

Trying to install the upgrade 3.1.2708 that came via the server earlier today has led to problems. It would seem there is a problem with the installer. Cannot get rid of these popups, even after several reboots. Also, it says the risk definitions are out of date.

[Fly]

I've been thinking about switching to VIPRE, but frequent errors/issues with new versions give me pause.

[Smiggy]

Wouldn't say frequent, where do you get that from, out of interest?

If these are your reasons then you'll be stuck for an AV solution given the past records of Avira, Avast, Kaspersky, Sophos, Norton, Mcafee etc. with upgrades/updates not counting when Vista came out.

It's all about how quickly the software house acknowleges the issue and addresses it, think you'll find that Sunbelt are pretty proactive in this area.
This thread makes reference to this further up.

In the end it's your cash, your choice but you may want to research a little further before casting aspersions!

[Nightwatch]

{QUOTE-> I've been thinking about switching to VIPRE, but frequent errors/issues with new versions give me pause. <-QUOTE}
Hi!
I´ve never had any problems with vipre before :thumb: Imo it´s an excellent and decent sofware solution.

@New Version
Disabling uac solves all scanning-problems! But that should be only a work-around.

Best regards,
Nightwatch

[Inspector Clouseau]

Guys, we're looking currently into the issues and i'll (or someone else from sunbelt depending on my time schedule today) will reply back shortly.

Mike

[Smiggy]

This is 'proactive' user support, not waiting for emails or phone to ring but taking the time to frequent where the end users do for info/updates/comments!!

:thumb: :thumb:

[Nightwatch]

Agree! Your support is really great (and always was):thumb:

[MikewSunbelt]

Hi Everyone,
Thank you for your patience. We have discovered the problem with Customs scans and UAC. The scan freezes seem to only happen on limited user accounts.
Development is working on a fix for this now, but in the mean time, you can run deep or Quick scans as normal. Custom scans should be run on an administrative account.

We should have this corrected very soon.

[Tarnak]

Further to my initial problem,I have tried running the CS&VClean.exe utility to remove Vipre from my computer.

However, I now get the following:

---------------------------
Windows Script Host
---------------------------
Script: C:\Temp\VClean1.vbs
Line: 251
Char: 1
Error: Permission denied
Code: 800A0046
Source: Microsoft VBScript runtime error

---------------------------
OK
---------------------------

I have never had so much trouble trying to remove any software, other than this particular instance, i.e.Sunbelt Vipre

Have Sunbelt ever considered going with another installer,e.g. Wise,Inno etc.

I consider the current installer that is used for Vipre is an abomination. :ouch: Just my 2c.

This does not mean that I do not like the program, but just that it is frustrating in its quirks.

[1000db]

{QUOTE-> Windows Script Host
---------------------------
Script: C:\Temp\VClean1.vbs
Line: 251
Char: 1
Error: Permission denied
Code: 800A0046
Source: Microsoft VBScript runtime error <-QUOTE}

You could try downloading the WS_Script_5.6.exe from MS. I've had similar issues with installing software and this file fixed it.

[Tarnak]

I found this in the registry:

In the second screenshot(for subkey) I think the data/value is incorrect.

However, irregardless of that, I think it would safe to delete the(main) key as per the first screenshot.Maybe then, I can get on with fresh install of version 3.1.2708.

I wish someone from Sunbelt would respond.

[Tarnak]

I might have to start nukeing the registry.......seriously!

P.S. I been there and that before.;)

[chrome_sturmen]

I dropped avira to give vipre a shot - what do you guys that've been trialing it think of it so far? Any tests per se yet?;D

[The Hammer]

{QUOTE-> I found this in the registry:

In the second screenshot(for subkey) I think the data/value is incorrect.

However, irregardless of that, I think it would safe to delete the(main) key as per the first screenshot.Maybe then, I can get on with fresh install of version 3.1.2708.

I wish someone from Sunbelt would respond. <-QUOTE}PM the Inspector.

[Inspector Clouseau]

{QUOTE-> PM the Inspector. <-QUOTE}

Not needed, i read here ;D Ok, i will point our support to that again.

Thx

[MikewSunbelt]

Sorry for the delay in getting with you on the uninstall problem. I took a look through cs&v clean. The line 251 simply writes a reference in the registry that launches the second half of the utility. I have seen this blocked in Vista by UAC and on XP when trying to run the utility under a limited user account.
Since the utility didn't finish running, in c:\temp directory you will see a .reg file named "uninst-vipre3". Running this file will remove all the registry files associated with VIPRE or CounterSpy 3.x NOTE: If you are using Vista, right click on this file and choose run as administrator. You can also do this on the file named VClean2. it will clean up the remaining program files.
If you are still unable to fully remove the program, the following link is for the manual uninstall directions.

http://beta.sunbelt-software.com/download.php?id=1591

If the trouble continues you may want to contact us directly here in support at support@sunbelt-software.com

[The Hammer]

{QUOTE-> Not needed, i read here ;D Ok, i will point our support to that again.

Thx <-QUOTE}Thanks for the response. I suggested the PM because while I know you visit here I was unsure of the frequency.

[rookieman]

Hi Mike,I'm subscribed to this blog and it tells me your trial of Vipre is good for 30 days.Is this correct?Here is the clip.
VIPRE now is officially the fastest antimalware on the planet! Get your 30-day eval here and experience VIPRE on your Netbook for yourself:

[Tarnak]

{QUOTE-> Sorry for the delay in getting with you on the uninstall problem.

If you are still unable to fully remove the program, the following link is for the manual uninstall directions.

http://beta.sunbelt-software.com/download.php?id=1591

If the trouble continues you may want to contact us directly here in support at support@sunbelt-software.com <-QUOTE}

After following instructions as per http://beta.sunbelt-software.com/download.php?id=1591

There were these items i could not delete from C:\Program Files\Sunbelt Software\Vipre

SBAMScanShellExt.dll

SBSDKXML.dll

Also, I had to delete these keys from the registry - see screenshot:

SBAMSvc, sbaphd, sbapifs, SBCSSvc, SBHR, SBRE, sbtis

I then ran the 3.1.2708 version installer that I had saved when it was first pushed out from the Sunbelt server a few days ago.

See installer log from my SSM Hips program which monitors the install.
The entries in blue, I answered the popups - Block,to keep the values unchanged.

Parent process:
Path: C:\Documents and Settings\<myname>\Desktop\SBVIPRE_EN.3.1.2708.exe
PID: 3468
Information: Sunbelt Software VIPRE Antivirus + Antispyware 3.1.270 (Sunbelt Software)
Child process:
Path: C:\WINDOWS\system32\msiexec.exe
Information: Windows® installer (Microsoft Corporation)
Command line:MSIEXEC.EXE /i "C:\DOCUME~1\<myname>\LOCALS~1\Temp\{E0909FEC-4164-47D5-ACB9-1E326A4731A8}\SBVIPRE_EN.msi" /l*v C:\DOCUME~1\<myname>\LOCALS~1\Temp\SunbeltVIPREInstaller.log SETUPEXEDIR="C:\Documents and Settings\<myname>\Desktop" SETUPEXENAME="SBVIPRE_EN.3.1.2708.exe"

Process:
Path: C:\WINDOWS\system32\svchost.exe
PID: 1148
Information: Generic Host Process for Win32 Services (Microsoft Corporation)
Registry Group: User Shell Settings
Object:
Registry key: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Registry value: AppData
New value:
Type: REG_SZ
Value: C:\Documents and Settings\NetworkService\Application Data
Previous value:
Type: REG_SZ
Value: C:\WINDOWS\system32\config\systemprofile\Application Data


Process:
Path: C:\WINDOWS\system32\svchost.exe
PID: 1148
Information: Generic Host Process for Win32 Services (Microsoft Corporation)
Registry Group: User Shell Settings
Object:
Registry key: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Registry value: Cookies
New value:
Type: REG_SZ
Value: C:\Documents and Settings\NetworkService\Cookies
Previous value:
Type: REG_SZ
Value: C:\Documents and Settings\LocalService\Cookies

Process:
Path: C:\WINDOWS\system32\svchost.exe
PID: 1148
Information: Generic Host Process for Win32 Services (Microsoft Corporation)
Registry Group: User Shell Settings
Object:
Registry key: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Registry value: Cache
New value:
Type: REG_SZ
Value: C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files
Previous value:
Type: REG_SZ
Value: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files



Process:
Path: C:\WINDOWS\system32\svchost.exe
PID: 1148
Information: Generic Host Process for Win32 Services (Microsoft Corporation)
Registry Group: User Shell Settings
Object:
Registry key: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Registry value: History
New value:
Type: REG_SZ
Value: C:\Documents and Settings\NetworkService\Local Settings\History
Previous value:
Type: REG_SZ
Value: C:\Documents and Settings\LocalService\Local Settings\History



Parent process:
Path: C:\WINDOWS\system32\msiexec.exe
PID: 3224
Information: Windows® installer (Microsoft Corporation)
Child process:
Path: C:\Program Files\Sunbelt Software\VIPRE\SBTISinstaller.exe
Information: Sunbelt TDI Inspection System Installer (Sunbelt Software)
Command line:"C:\Program Files\Sunbelt Software\VIPRE\SBTISinstaller.exe" /install "C:\Program Files\Sunbelt Software\VIPRE\"

Process:
Path: C:\WINDOWS\system32\msiexec.exe
PID: 3224
Information: Windows® installer (Microsoft Corporation)
Registry Group: System Critical
Object:
Registry key: HKLM\SYSTEM\CurrentControlSet\Control\Session Manager
Registry value: PendingFileRenameOperations
Type: REG_MULTI_SZ
Value: \??\C:\Config.Msi\d83d9.rbf

Process:
Path: C:\WINDOWS\system32\msiexec.exe
PID: 3224
Information: Windows® installer (Microsoft Corporation)

Rebooted

[MikewSunbelt]

{QUOTE-> Hi Mike,I'm subscribed to this blog and it tells me your trial of Vipre is good for 30 days.Is this correct?Here is the clip.
VIPRE now is officially the fastest antimalware on the planet! Get your 30-day eval here and experience VIPRE on your Netbook for yourself: <-QUOTE}

Hi Rookieman,

VIPRE Consumer installs as a fifteen day trial, The enterprise version does have a thirty day evaluation period. There may be a promotion extending the basic trial period on the consumer version. Because I'm in support, I'm not always up to date on the promotions.

If you would like to send me an email at support@sunbelt-software.com Put attn: Mike.
I'll see what I can find out for you.

[ePost]

Mike, a few days before Vipre was launched I downloaded CounterSpy for a trial. A few months later I decided to test Vipre on my machine also. But this was not possible. I had already used my trial period, a popup told me.

But this isn't quite the case. I tested CounterSpy. Not Vipre. Should I write your support about this or does this reflect your policy/rules? One product trial per IP? In that event there is no need to waste Sunbelt's time with an email. :)

[MikewSunbelt]

{QUOTE-> After following instructions as per http://beta.sunbelt-software.com/download.php?id=1591

There were these items i could not delete from C:\Program Files\Sunbelt Software\Vipre
.
.
.

<-QUOTE}
Hi Tarnak,

The DLL files were probably in use, this is why I had to put a reboot in the middle of my script, to stop them from loading so they could be deleted.
The instructions are from the beta forum, so they are a little old, some files may have changed or added because of the new VIPRE core engine.

The definitions installing at zero is normal. The installer for 3.1.2708 didn't contain a set of definitions. If there are definitions installed (this is when doing a direct upgrade) the installer would recognize the current version. If doing a fresh install, it downloads the entire definition package.

[MikewSunbelt]

{QUOTE-> Mike, a few days before Vipre was launched I downloaded CounterSpy for a trial. A few months later I decided to test Vipre on my machine also. But this was not possible. I had already used my trial period, a popup told me.

But this isn't quite the case. I tested CounterSpy. Not Vipre. Should I write your support about this or does this reflect your policy/rules? One product trial per IP? In that event there is no need to waste Sunbelt's time with an email. :) <-QUOTE}

Hi Epost,

I'm sorry this post almost slipped past me. We can surely help you out with getting to test VIPRE. Just send us an email letting us know what happened and we can get you a test key. :) support@sunbelt-software.com

[andyman35]

{QUOTE-> After following instructions as per http://beta.sunbelt-software.com/download.php?id=1591

There were these items i could not delete from C:\Program Files\Sunbelt Software\Vipre

<-QUOTE}
Try using Revo Uninstaller,that should ensure no leftovers.

[offthegrid]

I found that I had lost my audio after installing vipre. That seemed to have been a problem for the older beta but I couldn't find anything with that as a recent complaint.

Anyway I had to do the manual uninstall as was described here.

[chrome_sturmen]

I just did my first c: drive scan with vipre which took an hour. After the scan was finish I noticed some of the text on the program window was garbled, as were the buttons, so that even though vipre found one trojan, I could not click the "clean" button, nor any other buttons except for the hide/show details up top. So I wasted my time doing the scan because I couldn't click the clean button. ???

This is with the newest version of the program btw.

[PeterHSunbelt]

{QUOTE-> I just did my first c: drive scan with vipre which took an hour. After the scan was finish I noticed some of the text on the program window was garbled, as were the buttons, so that even though vipre found one trojan, I could not click the "clean" button, nor any other buttons except for the hide/show details up top. So I wasted my time doing the scan because I couldn't click the clean button. ???

This is with the newest version of the program btw. <-QUOTE}

Try and boot into windows safe mode and run a scan from there, if something is interfering with the scan that should prevent it from doing so.

To get into windows safe mode press F8 during windows start up and select Safe mode from the advanced boot options menu that should appear. Once it safe mode start up Vipre and have it run a deep scan.

If you continue to have problems please contact our tech support at Support@sunbeltsoftware.com

[ePost]

{QUOTE-> Hi Epost,

I'm sorry this post almost slipped past me. We can surely help you out with getting to test VIPRE. Just send us an email letting us know what happened and we can get you a test key. :) support@sunbelt-software.com <-QUOTE}Thanks Mike - I think I will.

[likuidkewl]

Hate to kick this one around again, but I am having severe system freezes when updating.
This is not a old machine, (Thinkpad R61 T7100 w/4GB.), every time I let it update the "Update progress" box comes up and shows me the who/what/wheres of updating but it will completely freeze the machine at some point(s). I think it is the application of the new updates as once that is done I can then resume normal activity but IMO this _should_ not happen. There is not squat happening on my machine while this is going besides maybe a Ff session w/2-5 tabs. Granted I only use Windows around once a week so I may see multiple updates more then someone who uses Windows all the time. Could the multiple updates be the issue?

And with this happening almost regularly I am afraid to move forward deploying this to test machines at the office.

Any help or pointers are greatly appreciated.

[PeterHSunbelt]

{QUOTE-> Hate to kick this one around again, but I am having severe system freezes when updating.
This is not a old machine, (Thinkpad R61 T7100 w/4GB.), every time I let it update the "Update progress" box comes up and shows me the who/what/wheres of updating but it will completely freeze the machine at some point(s). I think it is the application of the new updates as once that is done I can then resume normal activity but IMO this _should_ not happen. There is not squat happening on my machine while this is going besides maybe a Ff session w/2-5 tabs. Granted I only use Windows around once a week so I may see multiple updates more then someone who uses Windows all the time. Could the multiple updates be the issue?

And with this happening almost regularly I am afraid to move forward deploying this to test machines at the office.

Any help or pointers are greatly appreciated. <-QUOTE}

Is it trying to apply a definition update, or is it downloading a new version of the software? We did release 2 software updates last week. If it is the software update its having trouble with you can download the latest version manually from here,
http://www.sunbelt-software.com/support/VC/SBVIPRE_EN.3.1.2710.exe

If its the Definitions, then let me know and we can continue to troubleshoot that.

Thanks,
Peter.

[likuidkewl]

Peter, Thanks for the response. Most of the time it is when a definition update is trying to work the last one that locked up yesterday was from 19MAR09 to 24MAR09(This "power on" was the first after the SW updates, which were applied on the 19th). This process made the PC unusable for the time it had to do this I say about 5-10 minutes.

[PeterHSunbelt]

{QUOTE-> Peter, Thanks for the response. Most of the time it is when a definition update is trying to work the last one that locked up yesterday was from 19MAR09 to 24MAR09(This "power on" was the first after the SW updates, which were applied on the 19th). This process made the PC unusable for the time it had to do this I say about 5-10 minutes. <-QUOTE}

Do you have any other active protection running on that machine, its possible its causing the slow down by trying to monitor all work Vipre is doing in downloading, and installing the new definitions.

Thanks,
Peter.

[likuidkewl]

Nothing else has been running that is a clean image.

[Diprivan]

I have the same problem despite just updating to the latest build. My machine becomes unresponsive during definition updates. Running Vipre with Prevx Edge 3.0 and Defensewall.

[PeterHSunbelt]

In either of your cases, is it only when it has to download a large file that it causes the slow down. Or even if its only one or 2 definitions does it still slow down like you describe?

Thanks,
Peter

[likuidkewl]

Peter - It seems to be with each update. Say example 5001->5002 or so etc.
I had not started windows for 5 days and let it update. The "pause" would happen when it was applying each definition update, I think it happened 5 times if not at least 4.

[Diprivan]

Again, a similar experience here. The freeze / system unresponsiveness occurs only during definition updates. These updates often take several minutes. I boot to my Vipre configuration on a FDISR snapshot about once a week.

[lodore]

this happerns on my virtual machine running windows 7 as well.
hasnt been used for around 5 days or so and it kept hogging my resourses. even crawled my host OS.
i do relise windows 7 is still beta but it it does seem to affect all microsoft os's

[hawkeen]

I have vipre installed on my home computers and I do not see this on any of them.

[PeterHSunbelt]

I advise anyone currently encountering the problem with it slowing down the machine while updating to contact Support directly at support@sunbeltsoftware.com or call us at 877-673-1153 9am-6pm EST so we can open tickets and start working on this.

If we find a solution or any other information I will be sure to post it here.

Thanks,
Peter.

[likuidkewl]

I was doing both, here and email. So far I got the typical uninstal reinstall suggestion, we will see.....

[Diazruanova]

Question to Peter,

Hi Peter :) ,

I would like to know when is Vipre going to participate on any of the major AV tests?
I bet there are many of us here that would like to see how it compares to the big boys.

Thanks

[chrome_sturmen]

I just uninstalled vipre from my system - I never could resolve the issue of the text becoming garbled/jumbled together on the program's scan window during a scan, once the scan was done I couldn't even click the clean button, only the cancel button, which renders a scan pretty useless. I think it's a good program though, I'll try it out again at some later date after it matures a bit more :thumb:

[PeterHSunbelt]

{QUOTE-> Question to Peter,

Hi Peter :) ,

I would like to know when is Vipre going to participate on any of the major AV tests?
I bet there are many of us here that would like to see how it compares to the big boys.

Thanks <-QUOTE}

I have no information about that, so I have no idea.

Thanks,
Peter

[Diazruanova]

{QUOTE-> I have no information about that, so I have no idea.

Thanks,
Peter <-QUOTE}

OK, Thanks

[Fly]

I just tested the trial versions of VIPRE and the Sunbelt firewall, to see what they were like. After all, I'm going to discontinue my current AV and the Spy Sweeper.

My system: Windows XP Home Edition, 512 MB RAM, 5 years old system, not dual core, but one core CPU. No other security software present during the test.

tests:

1) VIPRE plus Sunbelt firewall, the latter not in learning mode (btw, I couldn't find a way to set the firewall to learning mode after the default installation!).
VIPRE's active protection at various settings.

2) Just VIPRE plus Windows XP firewall.

First I'll discuss 2)
Even with Active protection at the highest level, including one thing about suspicious behaviour/files (??) to set real-time protection to the highest level, VIPRE was reasonable fast when visiting websites. A short delay when visiting websites with a lot of content and many links, but when you´re past that, very fast. Speed a bit different, but reasonably close to my current setup.
Serious downside: why does Sunbelt Software distribute software and updates at such a slow speed ? At a bit over 100 KB/sec, while my connection can handle a couple of MB per sec, and my wireless connection is even faster. >:( I live in Europe, not in a tropical swamp.

1) It´s rediculous ! I remember that the old Kerio firewall slowed things down a lot. The combination of the Sunbelt firewall plus VIPRE (even with somewhat lower security settings) is just SLOW. I presume it's mostly because of the firewall, I'm not sure to what extent VIPRE contributes to the sluggishness.

While I might consider moving to VIPRE, the Sunbelt firewall slows things down too much.

And comparing speed when accessing websites, VIPRE plus Sunbelt firewall is just slower than my current setup, except for brief moments at reboot and the updating process.

I understand they have plans for a suite. Count me out !

I've restored an image to get back to my old setup.

One note: I didn't see a part of VIPRE that deals with malicious scripts. It may be part of VIPRE, but I couldn't locate it in the GUI.

[PeterHSunbelt]

Fly,

For your question on how to switch to advanced mode. There is no button to push to switch it, Advanced mode is basically having the Any other application row in the network security module set to ASK, so that it will prompt you for any program trying to access in our out of your computer not already on that list.


For your Vipre definition download speed. Because we had so many people updating we have to limit our bandwidth, but once you are up to date the smaller updates it has to get should go very fast.


For your problems related to the speed with the Firewall enabled, we are working on improving the speed when browsing, but because the ad blocking is checking all the images and parts of websites you access it will slow down browsing. You can try and disable the web filtering in the Web tab and see if that improves the speed.

I hope these explanations can assist you.
Thanks
Peter

[firzen771]

soo any news on when Vipre will be included in any sort of official tests? i am REALLY interested in Vipre but i like to have some background info on its ability before i try it out, i hope it gets into tests soon

[PeterHSunbelt]

{QUOTE-> soo any news on when Vipre will be included in any sort of official tests? i am REALLY interested in Vipre but i like to have some background info on its ability before i try it out, i hope it gets into tests soon <-QUOTE}
Im sorry they still have not sent out anything to us about that.

[firzen771]

{QUOTE-> Im sorry they still have not sent out anything to us about that. <-QUOTE}

alright, well hopefully sometimes soon people can see the results of ur hard work, i see Vipre as promising :thumb:

[likuidkewl]

I tried the removal tool and the re-install, sad to say that I have the same issue. Plus another that I didn't really notice before, something (a driver) associated with Vipre is/was causing "Interrupts" wich in turn was using 36-40% of both cpus all the time(No wonder the battery only lasted 2.5hrs on 7cells). Looked promising but I just need a AV that 'just works' for work.

[337]

For what its worth, I have been running VIPRE on my netbook (use it daily) and aside from some updating notifications, all is well!!:thumb:

[Fly]

I'm having a little trouble with the QUOTE system on this forum, so I'll split the text by '.

'Fly,

For your question on how to switch to advanced mode. There is no button to push to switch it, Advanced mode is basically having the Any other application row in the network security module set to ASK, so that it will prompt you for any program trying to access in our out of your computer not already on that list.'

Actually I wondered how to switch to learning mode. Is that the same as advanced mode ? While 'learning mode' is mentioned in the installation wizard, it's not in the manual.

'For your Vipre definition download speed. Because we had so many people updating we have to limit our bandwidth, but once you are up to date the smaller updates it has to get should go very fast.'

I've used Counterspy for a long time, and the speed of data/code transmission was always as slow as I described. It's not new.
I've used a number of antimalware applications over the past few years, the downloads were always fast, except from Sunbelt, which typically uses a speed at about 115 KB/sec. Maybe the speed has been a bit faster in the past on occasion, but not much. Isn't it worth investing in some servers with a high speed connection ? In the past I encountered on numerous occasions updates timing out !

[toasale]

Vipre is a HOSS . Now, if Sunbelt had a personal firewall that performed akin to its AV/AS program! :) ;)

[Fly]

{QUOTE-> Vipre is a HOSS . Now, if Sunbelt had a personal firewall that performed akin to its AV/AS program! :) ;) <-QUOTE}

HOSS ? What do you mean ?

It wasn't in any dictionary I checked.

[JimIT]

{QUOTE-> HOSS ? What do you mean ?

It wasn't in any dictionary I checked. <-QUOTE}

You need to check the Dixie Dictionary. ;)

[PeterHSunbelt]

{QUOTE-> I'm having a little trouble with the QUOTE system on this forum, so I'll split the text by '.

'Fly,

For your question on how to switch to advanced mode. There is no button to push to switch it, Advanced mode is basically having the Any other application row in the network security module set to ASK, so that it will prompt you for any program trying to access in our out of your computer not already on that list.'

Actually I wondered how to switch to learning mode. Is that the same as advanced mode ? While 'learning mode' is mentioned in the installation wizard, it's not in the manual.

'For your Vipre definition download speed. Because we had so many people updating we have to limit our bandwidth, but once you are up to date the smaller updates it has to get should go very fast.'

I've used Counterspy for a long time, and the speed of data/code transmission was always as slow as I described. It's not new.
I've used a number of antimalware applications over the past few years, the downloads were always fast, except from Sunbelt, which typically uses a speed at about 115 KB/sec. Maybe the speed has been a bit faster in the past on occasion, but not much. Isn't it worth investing in some servers with a high speed connection ? In the past I encountered on numerous occasions updates timing out ! <-QUOTE}

Fly, To switch it to learning mode you change the Any other application options in the network security to Ask, which will make it pop up and ask when a program not already on the list tries to connect in or out. This is good when you want to allow something in or out that might not be working correctly and you want to troubleshoot it, but if it you leave it like that you might start to get annoyed with the frequency at which you get them for both know, and unknown programs.

We are working to increase the transfer speed of the definition updates, but because we are also having to keep up with the always increasing number of users try to get the updates, it is an uphill battle we are working hard to win.

{QUOTE-> Vipre is a HOSS . Now, if Sunbelt had a personal firewall that performed akin to its AV/AS program! :) ;) <-QUOTE}

We are doing major re-writing of the Sunbelt personal firewall, and will have a version that integrates into Vipre. Its still in development, so sorry no release dates.

Please let me know if you have any other questions.
Thanks,
Peter

[lodore]

Hello,
will the first release of the new firewall work on 64bit vista?

[PeterHSunbelt]

lodore, Yes the version that is currently in development should also work on 64bit systems.

[GES/POR]

{QUOTE-> lodore, Yes the version that is currently in development should also work on 64bit systems. <-QUOTE}

:thumb: :thumb: :thumb:

[mantra]

{QUOTE-> It's my old blood elf rogue from World of Warcraft ;D But i'll think about that ;D <-QUOTE}
i would love to install only the antivirus

is there a free version ?

[PeterHSunbelt]

{QUOTE-> i would love to install only the antivirus

is there a free version ? <-QUOTE}
At this time we do not have a Free version of Vipre, but compared to many other anti-virus's we should be very competitively priced.

[pastiny]

{QUOTE-> Is it trying to apply a definition update, or is it downloading a new version of the software? We did release 2 software updates last week. If it is the software update its having trouble with you can download the latest version manually from here,
http://www.sunbelt-software.com/support/VC/SBVIPRE_EN.3.1.2710.exe

If its the Definitions, then let me know and we can continue to troubleshoot that.

Thanks,
Peter. <-QUOTE}



Hi Peter,



This is the last edition ?



Thanks



Note:

With Vista 32 { windows live mail } Vipre work fine ?

For Vista 32 is necessary the special cure of the installation { windows defender etc } ?

[PeterHSunbelt]

{QUOTE-> Hi Peter,



This is the last edition ?



Note:

With Vista 32 { windows live mail } Vipre work fine ?

For Vista 32 is necessary the special cure of the installation { windows defender etc } ?


Thanks <-QUOTE}
Yes that link is to the latest released version of Vipre.

For having Vipre scan Windows mail you just need to select Outlook express in the email protection tab.

I am not sure what you mean by "the special Cure".

Let me know if you have any other questions.
Thanks,
Peter

[act8192]

OT:
PeterHSunbelt,
Are you really from Sunbelt? We haven't seen Sunbelt here for a good long time!
Do you also frequent the firewall thread here?
If no, I'm done.
If yes, considering I saw your earlier post about revising the firewall, would you entartain a wish list in the 'other firewalls' forum and would that wish list be taken seriously enough for me to bother even to put one together?

[mantra]

i read in a magazine is the best of the best

i will give a try

is there a clenaer to uninstall after?

but it's not in the list of virus bulletin ...

[pastiny]

{QUOTE-> Yes that link is to the latest released version of Vipre.

For having Vipre scan Windows mail you just need to select Outlook express in the email protection tab.

I am not sure what you mean by "the special Cure".

Let me know if you have any other questions.
Thanks,
Peter <-QUOTE}


Ok, thanks Peter

[PeterHSunbelt]

{QUOTE-> OT:
PeterHSunbelt,
Are you really from Sunbelt? We haven't seen Sunbelt here for a good long time!
Do you also frequent the firewall thread here?
If no, I'm done.
If yes, considering I saw your earlier post about revising the firewall, would you entartain a wish list in the 'other firewalls' forum and would that wish list be taken seriously enough for me to bother even to put one together? <-QUOTE}

Yes I do work for Sunbelt software.
I only visit that firewall forum from time to time to see if there are any posts about the Sunbelt Personal Firewall, which I have not seen lately.
If you wish to make a list I will pass it on, but because it still in the middle of development they are probably not looking for new features to add quite yet.


{QUOTE-> OT:
is there a clenaer to uninstall after?
<-QUOTE}

Using add/remove programs should be sufficient to remove it, but if you do wish to use a cleaner you can download one from here. http://www.sunbelt-software.com/support/VC/CS&VClean.exe

If you have any other questions please let us know.

Thanks,
Peter

[mantra]

i'm a not a good av expert

can i uninstall nod32 ?
and use vipre , is safe like nod?

[PeterHSunbelt]

{QUOTE-> i'm a not a good av expert

can i uninstall nod32 ?
and use vipre , is safe like nod? <-QUOTE}
You should be just as safe with Vipre as you are with Nod32.

[softtouch]

I want to try it. Do I need to uninstall NOD32 or can I just install vipre and run it parallel to NOD32, considering I turn off real time protection of NOD32 during the test?

[mantra]

{QUOTE-> You should be just as safe with Vipre as you are with Nod32. <-QUOTE}
i 'm reading the manual behavior detection , and there is nothing


is like comodo firewal i mean the hips , in custom mode?

[Blackcat]

{QUOTE-> I want to try it. Do I need to uninstall NOD32 or can I just install vipre and run it parallel to NOD32, considering I turn off real time protection of NOD32 during the test? <-QUOTE}
IME, always better to completely uninstall one AV before trying another one. Reboot, then carry out the new install.

If you have one, even better to take a fresh snapshot/image before the new install.

[webbit]

Using add/remove programs should be sufficient to remove it, but if you do wish to use a cleaner you can download one from here. http://www.sunbelt-software.com/support/VC/CS&VClean.exe

If you have any other questions please let us know.

Thanks,
Peter <-QUOTE}
strange clicking on this link kaspersky flashes up as a virus

[raven211]

{QUOTE-> Using add/remove programs should be sufficient to remove it, but if you do wish to use a cleaner you can download one from here. http://www.sunbelt-software.com/support/VC/CS&VClean.exe

If you have any other questions please let us know.

Thanks,
Peter <-QUOTE}

{QUOTE-> strange clicking on this link kaspersky flashes up as a virus <-QUOTE}

... and that indeed is strange. When I run it here with AntiVir Premium with RTP heuristics set to medium (because I run it in automatic operation and think the level should be sufficient considering my other software running at the same time which I will mention now), TF and the latest beta of Prevx there were no warnings or prompts whatsoever - and I didn't expect anything else. You should definitely notify Kaspersky about this.

[PeterHSunbelt]

{QUOTE-> ... and that indeed is strange. When I run it here with AntiVir Premium with RTP heuristics set to medium (because I run it in automatic operation and think the level should be sufficient considering my other software running at the same time which I will mention now), TF and the latest beta of Prevx there were no warnings or prompts whatsoever - and I didn't expect anything else. You should definitely notify Kaspersky about this. <-QUOTE}
It is Defiantly a false positive. That is a utility that we wrote internally, so it is free of any threats. We have not had any major reports of this so its probably heuristics that are identifying it.

I agree that you should contact Kaspersky to let them know.

If you continue to have problems with it or have any other questions just let me know.
Thanks,
Peter

[trjam]

I have just started using this product today and am totally impressed with what Sunbelt has done. I really have never downloaded till today and it is as light as a feather. I like the GUI and the ease of use. I realize time will tell, but for me, I am ~Snip~ I had not installed it before today. :thumb: :thumb:

[raven211]

Testing right now... observations so far:


- Needs restart after installing.

- Non-fading pop-ups after a while or after the user gets active again.

- Detects IE8 as suspicious! (Might have something with BHO to do... AVG LinkScanner? I'm trying to find the FAQ about that incompatibility again, but can't find it right now atleast...) Blocked it because I thought "oh, that must be bad..." - and then IE gets blocked permanently! (Yes, I know how to remove VIPRE from doing that - that's not the issue.)


If I consider having other software having good enough proactive features too, should I probably set VIPRE to "Low" Active Protection setting, the one which says "Recommended" when you come to the in-program settings, but not in the wizard?

[raven211]

Being intrusive with its notifications IMO, I would rather it built a list of the things that it blocks if there are multiple with slow fade of individual items, and also doesn't "repeat itself".

[norky]

I'm in St. Pete. Do you guys ever let people stop by and go on a tour?

[trjam]

Raven, yes, said it to low, its protection levels are very high.

[Securon]

Good Evening! I am currently alternating between Vipre with SPF4 and Avira Premium Suite Version 9. Just migrated back to Vipre. I was experiencing longer than anticipated deep scans with Vipre, but after returning to Vipre I'm assuredly impressed with the newest definitions. I'm a consumer who values quality per dollar ratio, and the folks at Sunbelt have a winning combination of an exciting A/V and reliable Firewall. The next step will be an integration of Vipre and Firewall in a Suite,at the moment still in it's conception stages with Sunbelt's developers. I'm always impressed with Knowledgeable and Courteous customer service, at this Sunbelt excels. And their pricing structure and marketing are in my opinion a model that should be envied by a sometimes overpriced competitor. Sunbelt's Alex Eckleberry is one of the most personable and approachable CEO's,he actually replied to an e-mail that I sent him. How many other CEO'S would take the time and be considerate enough to return your e-mails, not too many from the major competitors. Point being Customer Service is #1 Priority in step with innovative products. Sincerely....Securon

[Inspector Clouseau]

{QUOTE-> I'm in St. Pete. Do you guys ever let people stop by and go on a tour? <-QUOTE}

yes we do. just pm me ;D

[Miyagi]

And to the Sunbelt Security Research Team:

http://sunbeltsecurity.com/Team.aspx

[Graystoke]

I ran a full system scan with Vipre the other day. It detected MBR Rootkit. I had Vipre set up to ask before taking action. I clicked on quarantine. Vipre didn't quarantine, it allowed. I ran the scan again. Again MBR Rootkit was detected. This time I clicked remove. Again it was allowed.

I installed TrendMicro's rootkit software just to see if it would find anything. It didn't. It still didn't make me feel better.


So, if this was really a rootkit Vipre detected, why couldn't I send it to quarantine or remove it? Even if it was a FP, I still should have be able to send it to quarantine, right?

[Fly]

{QUOTE-> Testing right now... observations so far:


- Needs restart after installing.

- Non-fading pop-ups after a while or after the user gets active again.

- Detects IE8 as suspicious! (Might have something with BHO to do... AVG LinkScanner? I'm trying to find the FAQ about that incompatibility again, but can't find it right now atleast...) Blocked it because I thought "oh, that must be bad..." - and then IE gets blocked permanently! (Yes, I know how to remove VIPRE from doing that - that's not the issue.)


If I consider having other software having good enough proactive features too, should I probably set VIPRE to "Low" Active Protection setting, the one which says "Recommended" when you come to the in-program settings, but not in the wizard? <-QUOTE}

I did a trial. I didn't have IE8 or AVG LinkScanner, but I could set all security settings at maximum, and it would run smoothly on this 5 years old computer. There were a few behaviour blocker/HIPS like popups in the beginning, but it was not intrusive at all.

[raven211]

{QUOTE-> Raven, yes, said it to low, its protection levels are very high. <-QUOTE}

Was it just a typo, and you meant that I can as well set it to its "Low" protection level - already having other proactive security?

[PeterHSunbelt]

{QUOTE-> I ran a full system scan with Vipre the other day. It detected MBR Rootkit. I had Vipre set up to ask before taking action. I clicked on quarantine. Vipre didn't quarantine, it allowed. I ran the scan again. Again MBR Rootkit was detected. This time I clicked remove. Again it was allowed.

I installed TrendMicro's rootkit software just to see if it would find anything. It didn't. It still didn't make me feel better.


So, if this was really a rootkit Vipre detected, why couldn't I send it to quarantine or remove it? Even if it was a FP, I still should have be able to send it to quarantine, right? <-QUOTE}

Hi Graystoke, It is a false positive. Its related to some back up and restore software, and the hidden partition it creates.

its not removing the files, because the parts of the threat its trying to find are not really there. Because of this it wont break anything on the computer, and it also does not leave you open to further infection.

The developers have already been made aware of the problem and are working to resolve it in the definitions.


{QUOTE->
Testing right now... observations so far:


- Needs restart after installing.

- Non-fading pop-ups after a while or after the user gets active again.

- Detects IE8 as suspicious! (Might have something with BHO to do... AVG LinkScanner? I'm trying to find the FAQ about that incompatibility again, but can't find it right now atleast...) Blocked it because I thought "oh, that must be bad..." - and then IE gets blocked permanently! (Yes, I know how to remove VIPRE from doing that - that's not the issue.)


If I consider having other software having good enough proactive features too, should I probably set VIPRE to "Low" Active Protection setting, the one which says "Recommended" when you come to the in-program settings, but not in the wizard? <-QUOTE}

raven211, We have not had any other reports of it blocking IE8 recently, Please contact support@sunbeltsoftware.com so a ticket can be created. We would need to know what it says its blocking it for to tell if it is a BHO or something causing it.

We do recommend the low setting to prevent false positives that can occur at higher settings.

Also, thank you for everyone that has given us feedback and reviews so far.

If anyone has any questions please let us know.
Thanks,
Peter

[raven211]

{QUOTE-> I did a trial. I didn't have IE8 or AVG LinkScanner, but I could set all security settings at maximum, and it would run smoothly on this 5 years old computer. There were a few behaviour blocker/HIPS like popups in the beginning, but it was not intrusive at all. <-QUOTE}

Fine. It's for me as I run other proactive security that DO NOT flag on FPs like IE8. I've had IE8 Final on my PC for quite a while now actually. I find VIPRE a little too intrusive for my taste even on known malware. Not that it's interactive - it's automatic, that's correct, but that the popups don't fade after some seconds or after the user has become active again after being away for some time. Other software also has links for more information about the detection/removal and such - it will fade away anyway and not be as big in its size.

My two cents and personal opinion - nothing more. I still have a license for Avira that I can use on XP too.

[trjam]

People should run what they feel comfortable with, no matter how many times they may change their set up in hopes of finding whats right. Some solo products may do the trick, some prefer layered. But there isnt a right or wrong way, just your way.

Vipre is running very well.

[dawgg]

{QUOTE-> People should run what they feel comfortable with, no matter how many times they may change their set up in hopes of finding whats right. Some solo products may do the trick, some prefer layered. But there isnt a right or wrong way, just your way. <-QUOTE}
Nice choice of words :thumb:

[Saraceno]

trjam, if possible, keep posting your experience with it. Lot of people would be interested in it especially with the knowledge (IC) and support (Peter) behind it.

I tried it when it was first released. I think it's right up there with the program I'd recommend to an everyday user.

http://www.sunbeltsoftware.com/Home-Home-Office/VIPRE/

[trjam]

will do. It is light. No system performance hits. It has a lot of cool and useful modules.

[Saraceno]

The history cleaner is a good feature, especially as a lot of people don't have ccleaner or a similar program to remove traces.

I noticed someone previously mentioned about the alerts. In a review, it said right-clicking on the icon, you can disable the alerts if need be.

[trjam]

in all honesty I have had zero alerts and that is on 2 computers, soon to be 3 later today.

[raven211]

{QUOTE-> in all honesty I have had zero alerts and that is on 2 computers, soon to be 3 later today. <-QUOTE}

Yes, overall the software should be very good - and the Home-license solution sure is great. :)

[siberianwolf]

i've trialled it and found it impressive and promising. well done sunbelt.

[Miyagi]

Not to hijack this thread but as what IC mentioned in his interview with LTC, the AV engine needs to continuous improve to keep up with what's happening today. Just signatures would be a great waste of time...

I've used various products over time and always sided towards engine improving products. (example: prevx, avira, vipre, etc...)

The new MX virtualization in Vipre is interesting but how are other companies doing this? Aren't they also using a similar method like emulation or are they using an old method of just adding signatures? :-\

[Fly]

{QUOTE-> The history cleaner is a good feature, especially as a lot of people don't have ccleaner or a similar program to remove traces.

I noticed someone previously mentioned about the alerts. In a review, it said right-clicking on the icon, you can disable the alerts if need be. <-QUOTE}

How well does it work ? I'm not sure, but I had been using Counterspy 2.5 for quite a while, and I don't think it touches the index.dat files.

It seems that in Vista index.dat files are even more difficult (impossible) to remove. I wonder what's gonna happen in Windows 7 ::) Does anyone know ?

There has been some posting about the index.dat files recently, you can do a search.

[Graystoke]

{QUOTE-> Hi Graystoke, It is a false positive. Its related to some back up and restore software, and the hidden partition it creates.

its not removing the files, because the parts of the threat its trying to find are not really there. Because of this it wont break anything on the computer, and it also does not leave you open to further infection.

The developers have already been made aware of the problem and are working to resolve it in the definitions

Peter <-QUOTE}


Hi Peter. Thanks for responding to my question. When you say it's related to some back up and restore program, could it be the Norton GoBack software I'm using?

[NickHSunbelt]

{QUOTE-> Hi Peter. Thanks for responding to my question. When you say it's related to some back up and restore program, could it be the Norton GoBack software I'm using? <-QUOTE}

Graystoke,

Yes, this is one software that will cause this false positive.

[wdh2313]

I install vipre last night,im very impress with the low impact on the computer. But there are some features i think need to be added to it.

1) Processes protection. ( Not to be able to end vipre processes in any user account even admin account.) THIS IS A MUST!
2) Password protect (Ability to password protect vipre)
3) Progress info scan (Ability to see progress % during scan.)
4) Schedule custom scan ( Ability to schedule a custom scan)
5. Support forums ( Need support forums for vipre)

I would like to see this added to av-comparatives! Love to see the results...

Will update if there is anymore features or problems i have in the next 14 days...

[Inspector Clouseau]

{QUOTE->
5. Support forums ( Need support forums for vipre)
<-QUOTE}

Here you go: http://supportforums.sunbeltsoftware.com ;D ;D ;D

[wdh2313]

Thinks for the quick response,will check it out!

[Graystoke]

{QUOTE-> Graystoke,

Yes, this is one software that will cause this false positive. <-QUOTE}


Thanks NickHSunbelt. Might have to start looking for some thing to take the place of GoBack. :)

[trjam]

I am very pleased with Vipre. When a firewall is added this will redefine the whole idea of suites and what is needed and what is fluff.

[firzen771]

{QUOTE-> I am very pleased with Vipre. When a firewall is added this will redefine the whole idea of suites and what is needed and what is fluff. <-QUOTE}

hmm why does that give me deja-vu when u say it... :P

[act8192]

{QUOTE-> Here you go: http://supportforums.sunbeltsoftware.com ;D ;D ;D <-QUOTE}

You're kidding, right?

Sunbelt support - hmmm, something is wrong here
http://supportforums.sunbeltsoftware.com

Click Firewall, very nice firewall, but the forum is empty:
http://supportforums.sunbeltsoftware.com/categories.aspx?catid=26&entercat=y

Click Sunbelt Support:
http://supportforums.sunbeltsoftware.com/default.aspx?NoCookies=yes
This one returns a screen full of errors

{QUOTE-> Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

Line 237: Return FTVAR_LASTVISITEDDATE
Line 238: Else
Line 239: FTVAR_LASTVISITEDDATE = Request.Cookies("FuseTalkLatestPosts1Net").Value
Line 240: End If
Line 241: End Function


Source File: C:\Program Files\FuseTalk Inc\FuseTalk .NET\Web\supportforums\App_Code\control.vb Line: 239

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
Control.LastDateCookie(API ftObj) in C:\Program Files\FuseTalk Inc\FuseTalk .NET\Web\supportforums\App_Code\control.vb:239
ASP.lib_default_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in C:\Program Files\FuseTalk Inc\FuseTalk .NET\Web\supportforums\lib\default.ascx:28
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +98
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.Control.Render(HtmlTextWriter writer) +7
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.Page.Render(HtmlTextWriter writer) +26
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2558 <-QUOTE}

[Miyagi]

That's because it's brand new. Thanks for creating the forum Sunbelt!

[tipstir]

VIPRE looks interesting but I can't it to update and since it won't update I can't use the scanner and then I can't use the scanner I can't use the program. I've uninstalled it twice with Revo and cleaned out the Reg with TuneUp UTls. Still I don't know what the heck it won't work. Not being seen as active AV. Oh well I did get it to work on my test wireless n laptop so I'll see how it goes..

[NickHSunbelt]

Tipstir,

If you're unable to update normally you can update manually by following the instructions on this website:

http://www.sunbeltsoftware.com/Home-Home-Office/VIPRE/Definitions/

After you update manually are you able to update normally? If not, try pinging our update servers to determine whether your system is connecting to our update servers correctly. To do this, click the Start button then click Run. Type cmd then click OK. In the window that comes up type "ping updates.sunbeltsoftware.com" without quotes and press Enter. It should say "Reply from 64.128.133.140". Does it say something different for you? Does it say it lost any packets?

[tipstir]

{QUOTE-> Tipstir,

If you're unable to update normally you can update manually by following the instructions on this website:

http://www.sunbeltsoftware.com/Home-Home-Office/VIPRE/Definitions/

After you update manually are you able to update normally? If not, try pinging our update servers to determine whether your system is connecting to our update servers correctly. To do this, click the Start button then click Run. Type cmd then click OK. In the window that comes up type "ping updates.sunbeltsoftware.com" without quotes and press Enter. It should say "Reply from 64.128.133.140". Does it say something different for you? Does it say it lost any packets? <-QUOTE}

It's weird that is won't update.. I'll try again thanks..

[act8192]

{QUOTE-> Yes I do work for Sunbelt software.
I only visit that firewall forum from time to time to see if there are any posts about the Sunbelt Personal Firewall, which I have not seen lately.
If you wish to make a list I will pass it on, but because it still in the middle of development they are probably not looking for new features to add quite yet.




Using add/remove programs should be sufficient to remove it, but if you do wish to use a cleaner you can download one from here. http://www.sunbelt-software.com/support/VC/CS&VClean.exe

If you have any other questions please let us know.

Thanks,
Peter <-QUOTE}
For the record, The answer to the second question is not related to what I asked. I did NOT ask about removals. Someone else in this thread did.

Onto the subject I asked about.
Firewall is a joy to use. BUT, while you think I'll ask to ADD features. I'd like to ask to REMOVE features. Such as sbhips, the webwatch, predefineds (icmp,dns, vpn etc) and even the main panel with the applications vs zones Xs and checks. The last one actually has some merit (fallback if you didn't make the rules right). The rest can be done in the rules. And the firewall would be much SMALLER to install and run. Finally, get rid of the repeated port:123,port:456 in the GUI display - it's a awaste of space on the screen. IP:port(s) or IPgroup:ports(s) is sufficient. Keep it small, keep it tight. Keep the user defined IP groups. I love that feature.

Don't get me wrong. This is a wonderful FW. Has a one page interface like Kerio 2.1.5, but it can be made smaller imo from what it now is.
How about offering a cheap version, stripped down.

[PeterHSunbelt]

{QUOTE-> For the record, The answer to the second question is not related to what I asked. I did NOT ask about removals. Someone else in this thread did.

Onto the subject I asked about.
Firewall is a joy to use. BUT, while you think I'll ask to ADD features. I'd like to ask to REMOVE features. Such as sbhips, the webwatch, predefineds (icmp,dns, vpn etc) and even the main panel with the applications vs zones Xs and checks. The last one actually has some merit (fallback if you didn't make the rules right). The rest can be done in the rules. And the firewall would be much SMALLER to install and run. Finally, get rid of the repeated port:123,port:456 in the GUI display - it's a awaste of space on the screen. IP:port(s) or IPgroup:ports(s) is sufficient. Keep it small, keep it tight. Keep the user defined IP groups. I love that feature.

Don't get me wrong. This is a wonderful FW. Has a one page interface like Kerio 2.1.5, but it can be made smaller imo from what it now is.
How about offering a cheap version, stripped down. <-QUOTE}


Hello act8192, Thank you for the suggestions. We are already working on a major update to the Sunbelt personal firewall, so they might not be ready to start working on another new version until its released.

In other news we have opened our own Tech support Forums for our Complete line of Sunbelt products (Consumer and Enterprise)
You can find it at the following link, http://supportforums.sunbeltsoftware.com
We will still monitor these forums for new issues and questions. But now we have our own Official Forums where you can find more information and ask questions.

Please let me know if you have any questions.

Looking forward to seeing you all there,
Peter