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sethm1
March 8th, 2009, 02:18 PM
Have XP SP3
Office 2007.

Word itself opens up quick.
But when I create a new word document and open that at a later time, that Word doc is slow to open. Is Eset scanning this doc and thats the reason for the slowness?
If so, is there a work around - something to speed up the process?

Rmuffler
March 13th, 2009, 09:54 PM
Hello sethm1,

To find out you can do the following:

If using ESS V3.0: Disable the AV and open your document.

If using ESS V4: Uncheck the document protection and then open your document.

Please let me know if this changes it.

Thank you,
Richard

sethm1
March 13th, 2009, 11:09 PM
version 3

and I guess the answer is no, I saw maybe a 1 second diff (with Eset disabled) in opening a word doc.

Forellenblau
March 16th, 2009, 03:58 AM
I have installed EAV 4.0 on several computers in my office and also had massive slowdowns on opening and saving files - locally and over the network.
I disabled every "Scan on" checkboxes concerning files (screenshot) and set the file types as exclusions on the Fileserver. Only with these settings it is possible to work without long delay.
I have InDesign and Photoshop from Adobe and files from apps can be very large. I have no time to wait about 30 seconds or more to open such a file only because EAV wants to scan it...

Forellenblau

sethm1
March 16th, 2009, 11:12 AM
Thanks for the tip.
So, no concerns on having NO open file scanned ?
Maybe I'll uncheck that, but keep creation & execution checked.
Something to play with.

stanoman
August 18th, 2009, 12:21 PM
Does the document protection scan only documents opened in word? If NOD32 is running on a fileserver and word docs are opened will the real-time scan it as well as document protection?