Smart Security 4

[fpetit2]

I've downloaded the trial version from ESET site for undividuals. It literally destroys my internet connection. It blocks EVERTHING even though I turn the firewall OFF!. I tried to make a clean install, but afer a few seconds, it kills my internet connection.
I use WinXP - 1 GB RAM

[s4u]

This doens't sound like ESET. What other security apps do you have installed? Or what was your previous set up?

[fpetit2]

I was running NOD32 2.5 and WinXP firewall
I'm running it again since Smart Security 4 does not work at all.
I have WinXP SP3 installed with the latest security updates.

[The Nodder]

There is a problem with the ESS firewall, in posts in this forum it has emerged that the problem was found in the beta testing and ESET did not fix it.

I have reverted to my Outpost Firewall and the ESET NOD32 and I'll stay with it.

[Xophile]

I have the very same problem.

did a *complete*uninstall of version 3.0 (following ESETs own instructions)

but it kills my internet connectionall the time and does not ask for rules in interactive mode

[fpetit2]

I'm amazed!. I thought it was my PC. How could they sell a product that didn't pass the beta phase?

[bodgy]

Have you checked in Rules to see if your browser is set up for allowing both ways access?

Colin

[dozgod]

I dual boot Vista and Windows 7 and when my Vista ess 4 connetion stops
working and I boot to windows 7, which has ess 3 installed, I still cant get any connection and have to reset the modem to get internet back.

[karthikpa]

hey guys! i too have Smart Security 4 installed my system works fine and the internet too....

[Dracula87]

It seems that the problem is only with the few users here. Got a licensed Smart 4.0 on Windows 7 - never any problems. Installed trials for my friends - now complaints. Odd? ::)

[eaglewebs]

Hi
Lenovo laptioon N500, instal;ling Smart Security v4 for the first time. Hmmmmm

During the installation of the latest version the computer froze and I had to power it off. Now the antivirus appears to be running, but I have no tray icon, no entry in add/remove programs, no ESET menu item in All programs. I have no firewall running so have had to enable Windows firewall.

When I try to reinstall I get a pop-up with The Installer has insufficient privilidges to modify this file: c:\program files\ESET\ESET Smart Security\PPESET.dll

I'm new to this forum basically because I'm desparate, so would appreciate any help if available. Many thanks

Andrew

[Marcos]

-{ Quote: "
When I try to reinstall I get a pop-up with The Installer has insufficient privilidges to modify this file: c:\program files\ESET\ESET Smart Security\PPESET.dll
" }-

Does uninstallation in safe mode work?

[Adramalech]

-{ Quote: "Hi
Lenovo laptioon N500, instal;ling Smart Security v4 for the first time. Hmmmmm

During the installation of the latest version the computer froze and I had to power it off. Now the antivirus appears to be running, but I have no tray icon, no entry in add/remove programs, no ESET menu item in All programs. I have no firewall running so have had to enable Windows firewall.

When I try to reinstall I get a pop-up with The Installer has insufficient privilidges to modify this file: c:\program files\ESET\ESET Smart Security\PPESET.dll

I'm new to this forum basically because I'm desparate, so would appreciate any help if available. Many thanks

Andrew" }-


To hard power off during an installtion is a no-go!::)
Have you tried running the Windows Installer clean-up utility (http://support.microsoft.com/?scid=kb%3Ben-us%3B290301&x=14&y=9)?

[chesstango]

i have Smart Security 4 installed and my system works fine and the internet too....!!!!! It is a state of the art program!!!!


:thumb: -{ Quote: "I have the very same problem.

did a *complete*uninstall of version 3.0 (following ESETs own instructions)

but it kills my internet connectionall the time and does not ask for rules in interactive mode" }-

[eaglewebs]

Hi ..........

Thanks to all for the replies. Unfortunately still stuck in no-man's land.

Can't uninstall in safe mode because there is nothing to use to uninstall - without any menu or tray icons and unable to see it in add/remove programs am stuck. Also windows cleanup routine didn't display any ESET references. Ho hum ... I guess it might be time for a complete system rebuild. Once again, thanks to all who reoplied.

Andrew

[Dracula87]

Try using an uninstall siftware that cleans registry entries (Uninstall Tool, Your uninstaller). Or usr a registry fixer to clean up eset entries.

P.S. That's only a hunch. Might work...