GDATA 2010 Beta

[s4u]

GDATA 2010 beta is out.
http://www.rokop-security.de/index.php?showtopic=18202

At this time only in German, but a English version will be released very soon.

[firzen771]

any screenshots?

[s4u]

http://www.rokop-security.de/index.php?act=attach&type=post&id=4540

[GES/POR]

Interresting, thanks for the headsup :thumb:

[lordpake]

-{ Quote: "http://www.rokop-security.de/index.php?act=attach&type=post&id=4540" }-
That is either deleted thread, or requiring registration :/

[GES/POR]

-{ Quote: "That is either deleted thread, or requiring registration :/" }-

Registration needed

[s4u]

Let's try again

[maymoons]

GUI Looks good

[GES/POR]

Yer looks dang sweet, previous was really horrible

[firzen771]

nice GUI, gives u all the info.

[subset]

Hi,

if you want to have a free license for Gdata AV, IS or Total Care, just sign up at the Rokop forum and shoot the breeze in the corresponding thread.
Just some fiddling yackety yack with Google Translator.

At the end of the beta test the GData guy will invite every participant of their shameless advertising campaign at this rotten forum to send him a PM for a free license.

BTW the 'beta tests' are a real farce, last year they delivered the Kaspersky/Avast version for testing and finally released the Bitdefender/Avast version, which no beta tester had ever seen before. :argh:

Cheers

[renegade08]

I wonder if they will stay with current setup this time. Or they will surprise us again.

Anyone tested this ? I mean Av, not security suite.

Some info about performance and resource usage and possible detection ?

-{ Quote: "

BTW the 'beta tests' are a real farce, last year they delivered the Kaspersky/Avast version for testing and finally released the Bitdefender/Avast version, which no beta tester had ever seen before. :argh:

Cheers" }-


Hey, Double the gun, double the fun.

[quanzi_1507]

-{ Quote: "At the end of the beta test the GData guy will invite every participant of their shameless advertising campaign at this rotten forum to send him a PM for a free license." }-
Will it be a 1-year license?

[GES/POR]

-{ Quote: "Will it be a 1-year license?" }-

No lifetime plus travellercheques :dry:

[tiagozt]

I believe (and I see it in my tests despite what other says) that BitDefender + Avast = still poor detection rates.

[Macstorm]

Devs ditched the kav engine in favor of the bitdefender one (running along with the avast engine) for all this year's versions. That was a bad move, imo.

v.2010 will be the same :(

[icr]

Nice GUI:thumb:
CPU usage bar on bottom left is same as that on Norton 098)

[Ford Prefect]

-{ Quote: "Hi,

if you want to have a free license for Gdata AV, IS or Total Care, just sign up at the Rokop forum and shoot the breeze in the corresponding thread.
Just some fiddling yackety yack with Google Translator.

At the end of the beta test the GData guy will invite every participant of their shameless advertising campaign at this rotten forum to send him a PM for a free license.

BTW the 'beta tests' are a real farce, last year they delivered the Kaspersky/Avast version for testing and finally released the Bitdefender/Avast version, which no beta tester had ever seen before. :argh:

Cheers" }-

:thumb: You are a frequent poster in that "rotten forum":thumb:
btw a remark to the 2009-Beta-test: the engine combination was changed during the beta phase, but only a few users did notice this.

You are really doing a great job...

[ePost]

I've been looking all over the Internet for a G DATA Forum. No luck so far. They don't have any, is that it? I'd like to know for sure because I'm not buying unless they have a Forum. I will not accept being confined to emails for support. That's just not good enough nowadays. I want full access to that knowledge base that a Forum always is.

[subset]

-{ Quote: "You are a frequent poster in that "rotten forum"" }-
First, I wouldn't know if I wouldn't be a member there.
Second, I'm a top secret member of the anti-product-placement-resistance-group, therefore I have a lot to post there. :shifty:

Cheers

PS
But don't tell anyone :-X

[ePost]

-{ Quote: "First, I wouldn't know if I wouldn't be a member there.
Second, I'm a top secret member of the anti-product-placement-resistance-group, therefore I have a lot to post there. :shifty:

Cheers

PS
But don't tell anyone :-X" }-Is the Rokop forum the official G DATA Forum? I didn't see any English section in there...

Also: is it known which firewall is inside G DATA Total Care 2009 (and 2010 Beta)? The malware is covered by Avast! and BitDefender but I'd like to know the specs about the firewall too.

[subset]

-{ Quote: "Is the Rokop forum the official G DATA Forum?" }-
Nope and there is no official G DATA Forum, neither in German nor in English.
At their international site you can just ask for a 'Service request' or call the 'G DATA EmergencyLine'.
http://www.gdatasoftware.com/support/US/hotline

-{ Quote: "
is it known what firewall is inside G DATA Total Care 2009 (and 2010)?" }-
As far as I know the firewall is a made by GData and pretty basic, at least related to leak test results.
And if I remember correctly, Matousec stated for the GData IS 2009, that it achieved the worst performance results of all tested FW.

Cheers

[ePost]

-{ Quote: "Nope and there is no official G DATA Forum, neither in German nor in English.
At their international site you can just ask for a 'Service request' or call the 'G DATA EmergencyLine'.
http://www.gdatasoftware.com/support/US/hotline


As far as I know the firewall is a made by GData and pretty basic, at least related to leak test results.
And if I remember correctly, Matousec stated for the GData IS 2009, that it achieved the worst performance results of all tested FW.

Cheers" }-Thanks. That answers all my questions. I have 8 days of trial period left on this G DATA Total Care 2009. I must say that I really like it but I can't live with that support. Phone or mail. It's ridiculous. An open search-able Forum is a minimum requirement when it comes to support. And access to a free discussion with other users in the threads. I would also expect to find articles and tutorials with user comments in various posts in a security forum. Just like here. So no G DATA for me.

Thanks again for your help.

[Montecristo]

I'm running the AV 2010 beta and it seems they have improved the RAM usage. I am showing about 40k total in running processes. The 2009 AV was running over 200k last time I tested it. Maybe they fixed some of the bloat. We'll see. The on-demand scan is a bit faster than the 2009 version, and I have both engines enabled. Seems to be a bit faster overall on my system.

[Julian]

The system isn't much slowed down with this version unless you browse through a folder with many big exes, e.g. installers. Then it can happen that the whole explorer freezes for some seconds and it takes years until the icons of the programs appear. That's why I hate multi engine scanners at least if the use Avast (slow) + Bitdefender (system hog) :gack:

[renegade08]

-{ Quote: "Devs ditched the kav engine in favor of the bitdefender one (running along with the avast engine) for all this year's versions. That was a bad move, imo.

v.2010 will be the same :(" }-

Well, actually if you observe the situation is not something strange. At least not from Kaspersky side.

At first AOL was using their engine for their on-demand scanner.
Then, Kaspersky pull off.
After that the same happend to G-Data, and To Online Armour.
And this are the examples that i can think of now, and i can't recall if there were some similar cases.
I don't know what scheme uses Kaspersky, but is not quite good.

Either they should give the engine to someone and let them use it for couple of years or not give the engine at all.

When Avira give their engine to Lavasoft (Helix AV), and Avast and Bidefender are giving their engines, i don't see the logic in the Kaspersky moves.
I don't think that G-Data have some choice.

-{ Quote: "No lifetime plus travellercheques :dry:" }-
O.K they are not giving lifetime license, but at least they should give 2 week trip to Seychelles. I think is fair enough 8) .

[GES/POR]

-{ Quote: "


O.K they are not giving lifetime license, but at least they should give 2 week trip to Seychelles. I think is fair enough 8) ." }-

I agree completely :thumb: :wacko:

[Macstorm]

-{ Quote: "Well, actually if you observe the situation is not something strange. At least not from Kaspersky side.

At first AOL was using their engine for their on-demand scanner.
Then, Kaspersky pull off.
After that the same happend to G-Data, and To Online Armour.
And this are the examples that i can think of now, and i can't recall if there were some similar cases.
I don't know what scheme uses Kaspersky, but is not quite good.

Either they should give the engine to someone and let them use it for couple of years or not give the engine at all.

When Avira give their engine to Lavasoft (Helix AV), and Avast and Bidefender are giving their engines, i don't see the logic in the Kaspersky moves.
I don't think that G-Data have some choice." }-
Although there was not an official word on the change of engines, according to rokop forums some power testers suggested it was possibly due to better multithreading capabilities of the BD engine against the KAV one.

Users with multicore processors should see a dramatic improvement in speed and performance respect to 2008 and earlier versions (as i did when i tested it).

I just don't trust much on the BD detection rate :-\

[Sputnik]

-{ Quote: "I don't know what scheme uses Kaspersky, but is not quite good." }-
If you consider that Kaspersky's Anti-Virus SDK is still based on version 5 (at least, a few months ago this was still the case) it's not weird company's change to Bitdefender/Avira/AVAST SDK's.

[trjam]

And Avast/Bitdefender is a step down? I really dont think so.

[lodore]

maybe once the new kav for business comes out the SDK will be updated.
FYI f-secure have used kav engine for years.

[quanzi_1507]

Is the english version available yet?

[vijayind]

Tried Gdata, its surprisingly light for a multi-engine product. Something I hope F-Secure is also trying to emulate. Anti-Spam is accurate, Firewall is so-so.

But one issue I had with Gdata 2010, is its webfilters/Http Scanner. It really slows down the net access.

Didn't explore much deeper, maybe after the English Build arrives.

[quanzi_1507]

English version is out!

Screenshots:

http://i109.photobucket.com/albums/n58/quanzi_1507/security/GDataInternetSecurity2010TECHNICALP.png

http://i109.photobucket.com/albums/n58/quanzi_1507/security/WindowClipping2.png

http://i109.photobucket.com/albums/n58/quanzi_1507/security/gdata2010monitoring.png http://i109.photobucket.com/albums/n58/quanzi_1507/security/gdata2010checking.png

http://i109.photobucket.com/albums/n58/quanzi_1507/security/Viruscheckcomplete2.png

[firzen771]

-{ Quote: "English version is out!

Screenshots:

http://i109.photobucket.com/albums/n58/quanzi_1507/security/GDataInternetSecurity2010TECHNICALP.png

http://i109.photobucket.com/albums/n58/quanzi_1507/security/WindowClipping2.png

http://i109.photobucket.com/albums/n58/quanzi_1507/security/gdata2010monitoring.png http://i109.photobucket.com/albums/n58/quanzi_1507/security/gdata2010checking.png

http://i109.photobucket.com/albums/n58/quanzi_1507/security/Viruscheckcomplete2.png" }-

they have a BB included as well now??? nice

[vijayind]

I tried the German version .... Might as well try out the English version too ;)

[vijayind]

-{ Quote: "they have a BB included as well now??? nice" }-
BB has been there since the last version.
http://www.gdatasoftware.co.uk/online-shop/anti-virus-produkte/shop/23-private-user/650-g-data-antivirus-2009.html

-{ Quote: "
Up to 5 times faster, thanks to new DoubleScan technology including Fingerprinting and ParallelScan Behaviour monitoring and heuristics: malware is detected even if signatures miss it" }-

[BrendanK.]

Where's the English version? I can't seem to find the download.

[quanzi_1507]

My bad, I thought it was added to the first post...

You can find it here:
http://www.rokop-security.de/index.php?showtopic=18202&view=findpost&p=266570

Note that the AVKCleaner in the first post works with both English and German version.

---------------------------------------

By the way, according to this article:

http://www.gdata.de/ueber-g-data/pressecenter/pressemeldungen/news-details/article/1133-die-schnellste-security-softwa.html

The 2010 German version will be released in early April.

My BETA license is going to expire in 5 days (check the screenshots). Just wonder if there will be a new beta license for the English version?

P/S: Some bugs I've found so far:
- G DATA Shredder will not open
- The help files is still the 2009's ones
- If you click on "What will happen if my license expires?" the program will say "Cannot open help files"

[Montecristo]

Thanks for the new update :thumb:

[BrendanK.]

-{ Quote: "My bad, I thought it was added to the first post...

You can find it here:
http://www.rokop-security.de/index.php?showtopic=18202&view=findpost&p=266570

Note that the AVKCleaner in the first post works with both English and German version.

---------------------------------------

By the way, according to this article:

http://www.gdata.de/ueber-g-data/pressecenter/pressemeldungen/news-details/article/1133-die-schnellste-security-softwa.html

The 2010 German version will be released in early April.

My BETA license is going to expire in 5 days (check the screenshots). Just wonder if there will be a new beta license for the English version?

P/S: Some bugs I've found so far:
- G DATA Shredder will not open
- The help files is still the 2009's ones
- If you click on "What will happen if my license expires?" the program will say "Cannot open help files"" }-

The help files probably haven't been made for the English version yet. But the program will just stop updating once the license expires.

Aww...They haven't released the English version for antivirus only :(

[subset]

Hi,

G Data 2010 Final was released today, but only the German version.
http://www.gdata.de/

Don't know when the English version will be released.

Cheers

[renegade08]

-{ Quote: "Hi,

G Data 2010 Final was released today, but only the German version.
http://www.gdata.de/

Don't know when the English version will be released.

Cheers" }-

Thanks for the heads-up.

[Macstorm]

Man we're just starting 2009 so why the rush on 2010 final?

I guess at this pace we'll see v.2011 later this year :wacko:

(oh Nostradamus predicted 2012 as being the end of the world, i see ;D )

[vijayind]

Its been officially annouced. GData 2010 beta is over.

http://translate.google.com/translate?prev=hp&hl=en&u=http%3A%2F%2Fwww.rokop-security.de%2Findex.php%3Fshowtopic%3D18202%26st%3D440%26p%3D267356%26%23entry267356&sl=de&tl=en

[quanzi_1507]

Lol the english BETA has just been released for about 4 days and now the BETA is over...

[Zombini]

Gdata ofcourse has to copy something from Symantec, the whole CPU % and Gdata % is totally ripped off. Sad.

[Montecristo]

True, but the CPU usage is much less than the 2009 version. So, its a wash for me.

[firzen771]

-{ Quote: "Gdata ofcourse has to copy something from Symantec, the whole CPU % and Gdata % is totally ripped off. Sad." }-

lol u make it sound like displaying resource usage in an app is a unique thing that norton was first to do, well its not...

[BotSaska]

Anybody know something information about english version of antivirus 2010?

[vijayind]

Gdata 2010 has only been released in German for now. The other versions are on the anvil. As the post by Gdata on Rokop Security Forum, they are going to fix the remaining low severity bugs and release the other versions.

I guess they pushed out a slightly buggy Gdata 2010 for their home crowd.

[s4u]

They are just translating it now. The English version will be out very soon

[Montecristo]

Thanks for the update on the english version :thumb:

[zfactor]

so what does the resource usage look like on this new version?

[vijayind]

GDATA 2010 beta, was very light. Its resource usage could be comparable to many single engine AV solutions.
They have employed whitelisting to reduce the over-head and it really works. Memory usage for me was typically between 55 to 65 MB for me. And they now have a Norton 2009 like cpu guage in the GUI to show you how many cycles GDATA is eating into.

[BrendanK.]

Any news on the english version?

[toasale]

Pouring molasses may still be faster, scan-wise.

[Taliscicero]

Will 2010 be a free upgrade from 2009, Like will the key work for the 2010 version?

[markcc]

I believe it will so long as your subscription is valid

[Macstorm]

markcc is correct, you can use whichever version you like.

[Taliscicero]

-{ Quote: "markcc is correct, you can use whichever version you like." }-

Good to know.

[Taliscicero]

Any idea when the english version will be out?

[s23]

Tested the 2010 German version and worked so fine and light. I not seeing any delay in my machine. In Startup if changed, is not real significant, maybe a 1 sec. A 1 second increase too in the First launch of the browser. GDATA make a Good work with this version. Here is consuming the same resources of much Single engine AVs.

[UIS]

Hi Guys

It's Matt from www.ultimateinternetsecurity.com we have been given the download links for the English versions today - Please feel free to download and run as a trail - They product will be available from the UIS site by the end of the month.

Any questions or problems just let me know - or if you would like evals of the business product just drop me a mail.

G Data AntiVirus 2010

ISO http://mirror01.gdata.de/dl_users/qs/SECURITY2010/AV2010/ENG/GDAV2010ENG.ISO <http://mirror01.gdata.de/dl_users/qs/SECURITY2010/AV2010/ENG/GDAV2010ENG.ISO>

Setup http://mirror01.gdata.de/dl_users/qs/SECURITY2010/AV2010/ENG/GDAV2010ENG.exe <http://mirror01.gdata.de/dl_users/qs/SECURITY2010/AV2010/ENG/GDAV2010ENG.exe>

G Data InternetSecurity 2010

ISO http://mirror01.gdata.de/dl_users/qs/SECURITY2010/IS2010/ENG/GDIS2010ENG.ISO <http://mirror01.gdata.de/dl_users/qs/SECURITY2010/IS2010/ENG/GDIS2010ENG.ISO>

Setup http://mirror01.gdata.de/dl_users/qs/SECURITY2010/IS2010/ENG/GDIS2010ENG.exe <http://mirror01.gdata.de/dl_users/qs/SECURITY2010/IS2010/ENG/GDIS2010ENG.exe>

G Data TotalCare 2010

ISO http://mirror01.gdata.de/dl_users/qs/SECURITY2010/TC2010/ENG/GDTC2010ENG.ISO <http://mirror01.gdata.de/dl_users/qs/SECURITY2010/TC2010/ENG/GDTC2010ENG.ISO>

Setup http://mirror01.gdata.de/dl_users/qs/SECURITY2010/TC2010/ENG/GDTC2010ENG.exe <http://mirror01.gdata.de/dl_users/qs/SECURITY2010/TC2010/ENG/GDTC2010ENG.exe>

PS - UIS is the UK country partner of G Data :)

[markcc]

G Data Antivirus 2010 is available at www.ultimateinternetsecurity.com/ Send Matt an e-mail & he will give you a link to download the new version. His website only shows the 2009 version. I really like the new version, using less than 20 total MB on a total of 5 processes! It runs fast & light!!

If you like it I highly recommend buying it from Matt, he is a great guy!

[UIS]

Thanks Mark - I beat you to it !

Guys, I noticed that there were a few complaints about support in the thread earlier - We (UIS) are setting up a 24/7 support centre for customers and this should be live early May - You can get live support on the website from 09.00am - 21.00pm GMT and emails will get a response pretty much straight away. I will STRESS that we can only support products that have been purchased from the UIS site as my friends in Germany do not allow me access to other countries sales information or platforms - putting it straight - I can only help and support products that we have sold even though we are all G Data we can only see our own sales on the German servers.

UIS is the official country partner of G data in the UK but we sell all over the world via our site and resellers.

We will be at the Infosec show in London 28, 29 and 30th April stand J 40 come and say hello.

Regards

Matt

[Macstorm]

-{ Quote: "Hi Guys

It's Matt from www.ultimateinternetsecurity.com we have been given the download links for the English versions today - Please feel free to download and run as a trail - They product will be available from the UIS site by the end of the month. " }-
Thanks Matt 8)

[PnP]

Thanks for the link.. sorry people what engine use gdata 2010? .. cheers

[Macstorm]

-{ Quote: "Thanks for the link.. sorry people what engine use gdata 2010? .. cheers" }-
two engines, Avast! & BitDefender :)

[Taliscicero]

Download so slow xD

[PnP]

-{ Quote: "two engines, Avast! & BitDefender :)" }-

thanks you so much... so this is the best possible combination of engine? .. now i have a prevx is it compatible? .. thanks

[Macstorm]

-{ Quote: "thanks you so much... so this is the best possible combination of engine? .. now i have a prevx is it compatible? .. thanks" }-
hmm, I'd personally like to see the kaspersky engine back along with avast one instead of bitdefender, just personal preferences.

About compatibility with prevx i don't know for sure, although prevx developers claim the app was made to work along existing AV programs.

[Taliscicero]

-{ Quote: "thanks you so much... so this is the best possible combination of engine? .. now i have a prevx is it compatible? .. thanks" }-

Avira Heur Engine + Kaspersky AVP Signitures = Best.

[Montecristo]

Been waiting awhile for this. Thanks for the good news :thumb:

[NAMOR]

Thanks for the link Matt.

[PnP]

-{ Quote: "Avira Heur Engine + Kaspersky AVP Signitures = Best." }-

me too prefer this... :)

[vijayind]

Thanks, will try it out... :thumb:

[BrendanK.]

Oh I've been waiting forever for this! :D

Woo :)

[Taliscicero]

-{ Quote: "markcc is correct, you can use whichever version you like." }-

-{ Quote: "I believe it will so long as your subscription is valid" }-

Apparently you guys are wrong XD

"EDIT"

I was wrong guys, Apparently my version installed in trail mode for some reason.

[Macstorm]

-{ Quote: "Apparently you guys are wrong XD" }-
please explain why you say that? I've always installed the latest versions using the current existing subscription.
-{ Quote: "Upgrade Free Service
Here you get the latest version of your product. As a registered customer with a valid G Data Support Premium license you are entitled to always have the latest version of your product, G Data Security free download. Available for the current program versions Zt G Data AntiVirus 2010 (GDAV), G Data Internet Security 2010 (GDI), G Data Total Care 2010 (GDTC) and G Notebook Data Security 2010 (GDNS).

Please note that these upgrades exclusively to the program versions. This means only the downloading of the software is free. The duration of your Premium Support License to download our current virus signatures always believes whatever remains free of charge and is valid for 12 months.

If your current license, for example, carried out today in a program upgrade one months still valid, it remains even after installing the new version of the program. Your license is not renewed for free for another year." }-
Link (http://translate.google.com/translate?js=n&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fwww.gdata.de%2Fsupport%2Ftop-themen%2Fupgradeservice.html&sl=de&tl=en&history_state0=&swap=1) (google translation)

EDIT:
3DFireStarteR, fine -just saw your edited post- enjoy GData.

[Taliscicero]

I'm sorry for the confusion for some reason the full installer triggered off the trail mode :)

[markcc]

Anyone tried out the new 2010 version yet? Opinions?

[Montecristo]

-{ Quote: "Anyone tried out the new 2010 version yet? Opinions?" }-
I'm using it as an on-demand scanner only. Its working great. Pleasant GUI. CPU usage is 15-22K with virus monitor disabled. The 2009 version was over 100K with the monitor disabled. So, a major difference. Its now a viable on-demand scanner for me. I don't mind the minor CPU usage, but others might. To each his own.

[faurdanut]

Someone have a direct link for GDATA InternetSecurity 2010 English ? i find only DE link for now...
i have a link just fore GDATA TotalCare 2010 - English

help plzzzzzz

[Macstorm]

-{ Quote: "Someone have a direct link for GDATA InternetSecurity 2010 English ? i find only DE link for now...
i have a link just fore GDATA TotalCare 2010 - English

help plzzzzzz" }-
It seems you missed the post #64 ;)
GDATA Internet Security 2010 - English (http://mirror01.gdata.de/dl_users/qs/SECURITY2010/IS2010/ENG/GDIS2010ENG.exe)

[faurdanut]

THX, after i post the reqast i find a link for all the new G Data products :))
right now i use the GDI version and it's more faster then the v19 :) look good to and well i can steel wayt for a gift from 1 of u out there :))

[anderb]

I´ve installed Gdata total security 2010,but its firewall failed at shields up,ping reply received,but all the ports appear stealth.I need tips for setting this firewall to pass on shields up test.Thanks in advance:)

[Cloud_Shadow]

Downloading now, will test it against 20 malwares, and then post results here. cheers.

[Cloud_Shadow]

Now due to some very wierd problem i cant update. It says that my license has expired, but i installed it yesterday.

[firzen771]

-{ Quote: "Now due to some very wierd problem i cant update. It says that my license has expired, but i installed it yesterday." }-

have u installed GDATA trial previously on ur computer at any time?

[Cloud_Shadow]

I figured it out, a month ago i tried the license, and i think thats why they dont let me update, as that license was bound to my email address.

So i got a new license after registering my other email address, so updated fine. :)

[firzen771]

-{ Quote: "I figured it out, a month ago i tried the license, and i think thats why they dont let me update, as that license was bound to my email address.

So i got a new license after registering my other email address, so updated fine. :)" }-

good to hear u have it working now

[Cloud_Shadow]

Now lets put it to the test. :D

[Cloud_Shadow]

Ok so finished checking the prevention capabilities of Gdata Antivirus 2010.

Tested it against 21 malware, and all were after 18th april, so there was quite a lot of time to add samples.

Out of 21 it missed 2 samples, from those 2, 1 was not detected by most AVs, when i uploaded to virustotal, around 4 detected it, so i submitted the sample to Avast and Bitdefender.

The other one was detected by 13 other softwares, including Avast, but GD didn't find it, and let it run.

So really good performance by Gdata.

Another thing, can someone confirm that from the two engines, which is Avast's and Which is Bitdefender's.

I think Engine B is Avast and Engine A is Bitdefender. Why i ask this is that all most all the malware was detected by Engine B(i think Avast) and very few by Bitdefender.

One more thing that concerns me is that Gdata is very much dependent of the other 2 companies to add samples, if they wont, then Gdata wont detect anything, it would have been better if they had some kind of Their own technology.

P.S: All the malware was detected by the HTTP scanning function, and i never had to download anything to the HDD, that i think proves that the feature in Gdata works great, here is an image of Bitdefender blocking something.

208473

[apathy]

Hey everyone,

My avira license expired so I bought the 3pc license
for Gdata 2010 Antivirus. I've known about it for some time
and it has gotten better and better. In the past the mem
usage was very scary. Avira was good to me but it just
didn't run well on my pc. I will use Gdata 2010 along
with A-squared anti malware paid.

[Macstorm]

Very good choice, apathy.

Enjoy GData :thumb:

[faurdanut]

hello, people i need help :(( someone can help me to config the firewall inside the Total Care 2010 version? i wan't to change the settings becouse the firewall block the utorrent :((

in 2009 version it was easy buth in v 2010 i can't find the Firewall option :((
helpppp

[markcc]

I'm having a strange issue with GData 2010. After a period of time, a few hours to a few days, if I right or left click on the tray icon it shuts down. The program is still running but the icon is gone. If I re-boot it's back or if I activate the tray exe in the programs folder it will re start. Anyone else seen this?

I have e-mailed support but have not gotten a reply in a week, support still has a long way to go in the usa.

I'm running xp sp2

[Montecristo]

I haven't experienced this yet, but I will let you know if I do.

[markcc]

Xandman, thanks for the reply. Would you right click on the tray icon, click on stats, then close the box a few times. Do that a few times throughout the day & see if it shuts down? I check the stats a few times to make sure everything is scanning ok, I'm anal that way I guess. I would like to see if you can reproduce my condition.

Thank for your help!

[Montecristo]

I'm away from my desktop until tomorrow night. I will test it out tomorrow and post back here on Sunday at the latest. I run GData on-demand only with real-time virus monitor disabled , so you and I may have variations in our results.

[markcc]

Thanks Xandman

[Montecristo]

I tested out the GData icon and have had no problems so far. I enabled the antivirus monitor before I replicated what you did. I will continue to test it tomorrow, and let you know if the icon shuts down. So far, nothing.

[Montecristo]

Still have not seen a problem with the tray icon yet. If you are still experiencing difficuties, you might try re-installing GData. Its worth a try.
Let me know if GData responds to you with anything interesting.

[markcc]

G Data support in the usa is not very good. Still no response in a week! I may uninstall it.

[UIS]

Hi Mark

You may have bought your product directly from G Data but I will try and help you as much as I can (I am the UK country partner) - Please send me a copy of your support emails and I'll look into it - Matt@ultimateinternetsecurity.com

Regards

Matt

[Cloud_Shadow]

I was going to get a license of Gdata, cause the my testing really showed its detection and prevention is top notch.

I didn't do a full scan before, today i did one.
Started the Scan at 6Pm, and it FINISHED AT 1AM, thats 7 freakin hrs. It did detect 20 malware, but it took so long. So uninstalled it, and just giving Avira a second chance.

P.S: I have a E2200 with 2GB ram, so that not a issue, comodo and Avira took around 1hr and 1.30hrs to scan.

[mvdu]

What are some features of the firewall? Worth using the firewall with the AV or just the AV?

[vijayind]

-{ Quote: "What are some features of the firewall? Worth using the firewall with the AV or just the AV?" }-
The firewall module is from Agnitum Outpost minus the HIPS.
So yes, it a good firewall.

[subset]

-{ Quote: "The firewall module is from Agnitum Outpost minus the HIPS.
" }-
Does Agnitum know about that, maybe someone should tell em. :dry:
As far as I know the firewall module is self-developed by G Data.

Cheers

[Badcompany]

Anyone tested the firewall,Shields-Up says most ports are closed not Stealth.
Badcompany.

[LemonJelly]

I downloaded a trial copy to see what it was like before rolling an test copy out over our LAN. the hourly update takes 100% CPU, no throttling evident. Logs in .txt format and always in "simple" format by default, would rather it remembered I selected advanced and also I wanted to know previous and new versions when it updated.

I've gone back to Avira for now. Still looking for a decent LAN based AV solution since Symantec got rid of CE 10.

[vijayind]

-{ Quote: "Does Agnitum know about that, maybe someone should tell em. :dry:
As far as I know the firewall module is self-developed by G Data.

Cheers" }-
I think I remember GData listing Agnitum as a technical partner before. Maybe they used Agnitum in earlier modules.

EDIT:
Just checked GDATA now doesn't list Agnitum. But now it includes Sunbelt.
http://www.gdata.de/partner/technologiepartner.html

So maybe its SPF. (Since Sunbelt doesn't provide VIPRE engine, iHateSpam to Gdata. So logically it might just be SPF. Also no other partner listed has a standalone Firewall product/SDK available.)

[Badcompany]

This suite is running very nice on my Pc,User friendly GUI, Light, and no problems with the hourly updates.It comes with a shredder nice touch. Worth a look at.The new Firewall is from GData, but can't find much info on it.
Badcompany.:thumb:

[bensoncoug]

I purchased and installed G-Data TotalCare 2010 yesterday. Everything installed fine, except that the G-Data Shredder didn't install. I completely uninstalled the application, per customer service directions, using the AVCleaner tool and reinstalled the app. The Shredder module doesn't even appear on the custom install list as the help file says it should. >:(

Customer Service sent me a link to the ISO, which I downloaded, burned, and reinstalled. Same thing. Does anyone else have this problem with the current version on the website? I'm thinking that they accidentally built the installer without the Shredder on this version. Please help.

[Macstorm]

-{ Quote: "Customer Service sent me a link to the ISO, which I downloaded, burned, and reinstalled. Same thing. Does anyone else have this problem with the current version on the website? I'm thinking that they accidentally built the installer without the Shredder on this version. Please help." }-
Is this (http://www.ultimateinternetsecurity.com/2010/downloads.html) the same link? (254MB) What OS are you using?

[bensoncoug]

This is the link:
http://mirror01.gdata.de/dl_users/qs/SECURITY2010/TC2010/ENG/GDTC2010ENG.ISO

I originally used the link on my purchase confirmation page. I then used the link off g-data.de. I then used the ISO link that customer service sent. All of them install the app just fine, but do not install the Shredder portion of the app. The choice is not even in the custom install screen during installation.

I am running Vista 64. AMD Quad-Corem, 4GB RAM. Currently, no other AV program installed, no other internet security apps installed.

Any thoughts?

[bensoncoug]

By the way, the link you listed is for file version 14.0.0.162, which is the same file version as the first two exe's that I downloaded.

Thank you for your help! :)

[Badcompany]

-{ Quote: "I purchased and installed G-Data TotalCare 2010 yesterday. Everything installed fine, except that the G-Data Shredder didn't install. I completely uninstalled the application, per customer service directions, using the AVCleaner tool and reinstalled the app. The Shredder module doesn't even appear on the custom install list as the help file says it should. >:(

Customer Service sent me a link to the ISO, which I downloaded, burned, and reinstalled. Same thing. Does anyone else have this problem with the current version on the website? I'm thinking that they accidentally built the installer without the Shredder on this version. Please help." }-

Hi bensoncoug,
The shredder and parent control or not set by default,If you take the custom install you can add the shredder to the install.Hope this helps.
Badcompany

[bensoncoug]

-{ Quote: "The shredder and parent control or not set by default,If you take the custom install you can add the shredder to the install.Hope this helps." }-

That is the problem that I am having. When I run a custom installation, the parental controls is listed as an option, but the Shredder is not even on the list to enable.

Thanks! :)

[Badcompany]

-{ Quote: "That is the problem that I am having. When I run a custom installation, the parental controls is listed as an option, but the Shredder is not even on the list to enable.

Thanks! :)" }-

Hi bensoncoug,
I've just noticed that you have GData TotalCare not Internet Security sorry.Have you tried installing Internet Security to see if you have the same problem.
Badcompany.

[Macstorm]

-{ Quote: "I am running Vista 64." }-
This could be the reason (even though they apparently support 64bit).
I'm not sure. Try emailing Matt, see post #106 above.

[Ford Prefect]

-{ Quote: "This could be the reason (even though they apparently support 64bit).
I'm not sure. Try emailing Matt, see post #106 above." }-

You are right - the Shredder doesn´t support 64-Bit OS, so it will not be listed even during custom installation.

[markcc]

I have solved my problem with the tray icon shutting down. It was Outpost firewall. I uninstalled the program & it solved the problem, when I reinstalled OP the problem came back. I don't want to give up GDAV 2010 & I'm tired of trying to figure it out so I have installed a different firewall & all is well.

[Badcompany]

-{ Quote: "I have solved my problem with the tray icon shutting down. It was Outpost firewall. I uninstalled the program & it solved the problem, when I reinstalled OP the problem came back. I don't want to give up GDAV 2010 & I'm tired of trying to figure it out so I have installed a different firewall & all is well." }-

Why not use Internet Security 2010, The new firewall is very good, It passes the firewall tests from Shields-Up and the seven tests from Pc Flank.:thumb:
Badcompany.

[gery]

can someone p;ease tell how much ram and how does this gdata internet security perform to the system.
thanks in advance
GERY

[Badcompany]

-{ Quote: "can someone p;ease tell how much ram and how does this gdata internet security perform to the system.
thanks in advance
GERY" }-

Hi gery,
Just download it, and see for yourself. This is the best suite to date on my computer, very light, excellent detection, and very user friendly.:thumb:
Badcompany.

[markcc]

I have purchased the A/V from Matt at Ultimate Internet Security, I would have to see if he can upgrade me? The firewall in the 2009 version was not my favorite, I have not seen the 2010 version.

[gery]

Comon guys can we get an answer besides - try it yourself???? ??? ???

[Badcompany]

-{ Quote: "Comon guys can we get an answer besides - try it yourself???? ??? ???" }-

Hi gery,
This is Mem usage and VM size.

[gery]

-{ Quote: "Hi gery,
This is Mem usage and VM size." }-
thanks a lot

[Badcompany]

Doe's anyone know if GData are using the latest engine versions of Avast & Bitdefender.
Badcompany.

[Ford Prefect]

G Data uses the same engine version as BD (11.0.0.24)
Strange: G Data uses a higher version (4.8.1344.0) of the avast engine than avast! 4.8 (4.8.1335.0)

Regards,
Ford

[fasteddy2020]

I am trying it on a test computer of mine. Update downloads for me are terribly slow. Web browsing is extremely slow also. So much so I am considering removing the program altogether. There are no conflicts with anything else on my computer because it it really the only thing on this fresh install (XP - SP3). The plus side is it really is nice to look at and easy to use. I had Avira free, OA free and Drive Sentry on this computer prior and had no problems. I like GData but it seems to slow down my computer that has nothing on it.

[Badcompany]

-{ Quote: "G Data uses the same engine version as BD (11.0.0.24)
Strange: G Data uses a higher version (4.8.1344.0) of the avast engine than avast! 4.8 (4.8.1335.0)

Regards,
Ford" }-

Hi Ford Perfect,
Where did you find this info,I have look everywhere.
Badcompany.

[Ford Prefect]

Hi Badcompany,

I also couldn´t find this information - so I installed the trial versions, performed updates and checked the relevant dlls :D.

cu,
Ford

[Badcompany]

-{ Quote: "Hi Badcompany,

I also couldn´t find this information - so I installed the trial versions, performed updates and checked the relevant dlls :D.

cu,
Ford" }-

Thanks, I sent a e-mail to support in Germany & the UK 7 days ago asking for this info but still waiting. There support is a joke.:thumbd:

[Narxis]

Hy guys!

I'm very happy with G DATA 2010 Internet Security but i have 1 question.

Where can i send malware samples that G DATA couldn't detect?

I asked this from G DATA support but they are very-very slow, i got an e-mail from them 2 weeks later!:thumbd: And i think they couldn't understand that i need just an e-mail address for the malwer samples, like AVG does(virus@avg.com).

So i have send the samples to Bitdefender and AVAST, 4 days ago. Still not an answer from Bitdefender(support@bitdefender.com) and Avast(virus@avast.com), G DATA still not detects it. I don't want to use another security software, i'm happy with G DATA, i just wanted to help them improve their detection.

[Macstorm]

-{ Quote: "Thanks, I sent a e-mail to support in Germany & the UK 7 days ago asking for this info but still waiting. There support is a joke.:thumbd:" }-
In my own experience, they won't answer these kind of inquiries.
They'll just help you when you are in real trouble ;)

-{ Quote: "So i have send the samples to Bitdefender and AVAST, 4 days ago. Still not an answer from Bitdefender(support@bitdefender.com) and Avast(virus@avast.com), G DATA still not detects it. I don't want to use another security software, i'm happy with G DATA, i just wanted to help them improve their detection." }-
Either they (Avast & BD) don't consider your samples to be a legit threat or they just are slow at processing submissions.
AFAIK, GData does not have an email address for sending samples. Can anyone confirm?

[Narxis]

It's about 40 files, 100% virus, i have send Avira and they analyzed it.

But now i checked with G DATA, and deleted 13 infected files. 8)

I dont know if this is because i send to Bitdefender or Avast.

[faurdanut]

I can call someone if they are differences between the free version and full version?? GDATA using IS 2010 and I like faorte much less when the 6 scans HDD :( hangs very much :(( t enough ram (4GB DDR2 Kingston HyperX)

[Paul Wilders]

-{ Quote: "Hy guys!

I'm very happy with G DATA 2010 Internet Security but i have 1 question.

Where can i send malware samples that G DATA couldn't detect?" }-

Give this one a try: samples[at]gdatasoftware.com

[Narxis]

-{ Quote: "Give this one a try: samples[at]gdatasoftware.com" }-

thanks for the tip, but i think it didn't work. no reply from them and G DATA still not detects 25 virus files.

I like Avira and Kaspersky support for this, you send them the undetected samples and the reply you with an answer a few minutes later. if it's really a malware then they include it in the next database update.

But unfortunately i like G DATA better:)

[Badcompany]

-{ Quote: "thanks for the tip, but i think it didn't work. no reply from them and G DATA still not detects 25 virus files.

I like Avira and Kaspersky support for this, you send them the undetected samples and the reply you with an answer a few minutes later. if it's really a malware then they include it in the next database update.

But unfortunately i like G DATA better:)" }-

Hi Narxis,
If you move found viruses to quarantine, you can send them to GData. I think they call it GData Ambulance. I really like GData too, but there support is unbelievable. I have sent four e-mails in the last nine days and never received a reply.
Badcompany.

[Narxis]

-{ Quote: "Hi Narxis,
If you move found viruses to quarantine, you can send them to GData. I think they call it GData Ambulance. I really like GData too, but there support is unbelievable. I have sent four e-mails in the last nine days and never received a reply.
Badcompany." }-

But im talking about viruses that G DATA not detected. how can i move those to the quarantine?

[vijayind]

I complained about this during the beta too. GData has no provision to manually add files to quarantine.

So Narxis, better mail and wait.... and wait...

[Narxis]

That's a shame on G DATA. A company must cooperate with users to fight against malware. I don't know how much it coasts to create a webpage to upload suspicious files(like a-squared) or create an e-mail address for the possible malwares(like Avira and Kaspersky).

Well i think i won't submit files to G DATA, just use their software.

[Ford Prefect]

Hi Narxis,

send your samples as pw-protected archives (pw=infected) to rokopATgdata.de. Subject: Possible false negative

This is originally an contact address for members of the german rokop-security forum.

I´m sure your samples will be checked asap.

Regards,
Ford

[Narxis]

Hi Ford Prefect,

Thank you very much! I have send the samples as you said.

I have 2 more questions.

1. Is G DATA Total Care's PC tuning working on Vista x64?

2. In G DATA 2009 there was a toolbar that installed in IE and Firefox. In G DATA 2010 there isn't such a toolbar. They removed that?

[Ford Prefect]

Hi Narxis,

the tuning module works fine on x64.

The browser PlugIns are modified in 2010. You can add urls to a whitelist to exclude these urls from httpScanning.

You also can modify the whitelist using the main GUI.

The PugIns are not activated by default.

IE: Toolbar-Menu > Check "G Data WebFilter"
FF: View > Toolbars > customize: drag the G Data icon and drop it in the toolbar region

Regards,
Ford

[Narxis]

Thank you Ford Prefect! So i can no longer block flash and other things like in G DATA 2009? It's not a problem because i'm using Firefox with AdBlock Plus, just want to know.

The e-mail address for the samples works! They reply that they will analyze the samples as soon as possible!

G DATA rocks!:thumb:

[Narxis]

I recently installed G DATA TotalCare 2010 and the tuner and backup functions doesn't work.

When i want to start the G DATA tuner:

http://kep.ivpicture.hu/122820.jpg

When i want to start G DATA backup:

http://kep.ivpicture.hu/122821.jpg

[Ford Prefect]

Hi Narxis,

are your links broken?
I cant´t access them...

Btw, are you running vista x64? SP?

Regards,
Ford

[Narxis]

I'm running Vista x64 with SP2.

This is the error message when i trying to start G DATA tuner:

"Error opening database(C:\ProgramData\G DATA\AVKTuner\AVKTuner.mdb).

What is that AVKTuner.mdb? There isn't such a file in my G DATA folder.

When i want to start G DATA backup service, i got this error:

Microsoft Visual C++ Runtime Library

Runtime error!

Program: C:\Program...

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

[Ford Prefect]

Did you use the NortonRemovalTool on this system?

[Narxis]

No, i used once AVG Antivirus 8.5 on this system, nothing else.

[Ford Prefect]

The tuner and backup databases contain settings and logs.

Check your registry:

1. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Shell Folders

There should exist a string-entry "Common AppData" (REG_SZ) Value: C:\ProgramData

2. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Shell Folders

There also should exist a string-entry "Common AppData" (REG_SZ) Value: C:\ProgramData

[Narxis]

I found this AVKTuner.mdb when i want to open it it starts Microsoft Office Access and wants me to enter a password.

[Narxis]

I checked the registry, it's all good. I found them.

[Ford Prefect]

No need to open the mdb manually.

curious...can you check the properties (security pane) of the .mdb files?
Are all permissions granted to the users/groups "SYSTEM" and "LOCAL"?

Did you disable UAC on your system?
Perhaps that causes some trouble during installation.

I don´t have any further ideas...

[Narxis]

I checked them, everything is normal. UAC is on, never turned off.

I give up, i will reinstall Internet Security.

No problem, i have other softwares for pc tuning and backup is not important for me.

[Narxis]

1 question. If i click on Virus information button(when G DATA detects something) it opens Firefox and i get this message:

This service is not currently available to you.

This service is depends on wich country i live in?

[Badcompany]

Has anyone ever received a reply from GData support. I have sent 4 e-mails in the last 12 days. No replies.
Badcompany. :thumbd:

[Narxis]

The german G DATA has new program version:

20.0.4.9

The english now:

20.0.2.1

When will be the new program update release for english G DATA?

[Badcompany]

-{ Quote: "The german G DATA has new program version:

20.0.4.9

The english now:

20.0.2.1

When will be the new program update release for english G DATA?" }-

Ask GData support, See if you get a reply.
Badcompany

[Narxis]

-{ Quote: "Ask GData support, See if you get a reply.
Badcompany" }-

no thanks :D it takes 2-3 weeks...:blink:

[Badcompany]

-{ Quote: "no thanks :D it takes 2-3 weeks...:blink:" }-

Hi Narxis,
I contacted G Data live support (UK) and they told me that normally the English program version gets update 2-3 weeks after the German version.There live support is excellent.
Badcompany

[Narxis]

-{ Quote: "Hi Narxis,
I contacted G Data live support (UK) and they told me that normally the English program version gets update 2-3 weeks after the German version.There live support is excellent.
Badcompany" }-

Hi Badcompany,

good to hear that, thank you!

[Narxis]

Nice G DATA 2010 Internet Security review from mrizos:

http://www.youtube.com/watch?v=lqQAiLzk57s

[alextougas]

Hi Everyone,

I've decided to post my question here since it looks like tech support at G-data is horrible and takes a long time before answering. So here's my story/question :

I've bought G-Data Software Total Care 2010 last week and installed it on my laptop. Everyting was working fine until 3 days ago since my windows decided to freeze instantly without a reason. Even re-starting did'nt do any good. I'm not implying that G-data Total Care is the cause.

I'm now thinking about re-installing everything which means that I would have to uninstall G-data and re-install it. Unfortunately, I bought a 3 licence pack because I need it installed on 3 computer. If I uninstall from my laptop and re-install it, will it cost me one licence ? I hope there's a way to identify the PC on which it is installed and that the G-data database will understand that it is the same PC.

Is anyone can help me ? I don,t want to wait 3 weeks before having an answer from G-data...

Thanks

Alex

[Badcompany]

-{ Quote: "Nice G DATA 2010 Internet Security review from mrizos:

http://www.youtube.com/watch?v=lqQAiLzk57s" }-

Thanks Narxis, I received a e-mail today from G Data ( UK.) informing me that they are in the process of setting up a English support forum, Which is great news.
Badcompany.

[alextougas]

BADCOMPANY :

To whom did you sent your e-mail to get an answer ? I've sent e-mails and did call the emergency line which didn't answered....

[Narxis]

-{ Quote: "Hi Everyone,

I've decided to post my question here since it looks like tech support at G-data is horrible and takes a long time before answering. So here's my story/question :

I've bought G-Data Software Total Care 2010 last week and installed it on my laptop. Everyting was working fine until 3 days ago since my windows decided to freeze instantly without a reason. Even re-starting did'nt do any good. I'm not implying that G-data Total Care is the cause.

I'm now thinking about re-installing everything which means that I would have to uninstall G-data and re-install it. Unfortunately, I bought a 3 licence pack because I need it installed on 3 computer. If I uninstall from my laptop and re-install it, will it cost me one licence ? I hope there's a way to identify the PC on which it is installed and that the G-data database will understand that it is the same PC.

Is anyone can help me ? I don,t want to wait 3 weeks before having an answer from G-data...

Thanks

Alex" }-

Hi,

i think the 3 computer licence means that u can install it on 3 different PC at the same time. Nothing to do with how many times u reinstall G DATA. But im not sure, i have 1 licence for 1 computer.

[Narxis]

-{ Quote: "Thanks Narxis, I received a e-mail today from G Data ( UK.) informing me that they are in the process of setting up a English support forum, Which is great news.
Badcompany." }-

Very-very good news! I will be register on that forum asap. 8)

[alextougas]

-{ Quote: "Hi,

i think the 3 computer licence means that u can install it on 3 different PC at the same time. Nothing to do with how many times u reinstall G DATA. But im not sure, i have 1 licence for 1 computer." }-

Thanks Narxis,

Exactly what I beleive and it would make sense also. I just want to be sure before starting the uninstall....

[Ford Prefect]

-{ Quote: "Hi Everyone,

I've decided to post my question here since it looks like tech support at G-data is horrible and takes a long time before answering. So here's my story/question :

I've bought G-Data Software Total Care 2010 last week and installed it on my laptop. Everyting was working fine until 3 days ago since my windows decided to freeze instantly without a reason. Even re-starting did'nt do any good. I'm not implying that G-data Total Care is the cause.

I'm now thinking about re-installing everything which means that I would have to uninstall G-data and re-install it. Unfortunately, I bought a 3 licence pack because I need it installed on 3 computer. If I uninstall from my laptop and re-install it, will it cost me one licence ? I hope there's a way to identify the PC on which it is installed and that the G-data database will understand that it is the same PC.

Is anyone can help me ? I don,t want to wait 3 weeks before having an answer from G-data...

Thanks

Alex" }-

Hi Alex,

no need to worry.

You can reinstall without losing a license.
If there are too many important "changes" on your "new" system (e.g. new cpu, OS reinstalled), you will perhaps get a notification that another system was registered for updates and you will be asked to transmit the update permission to the new system.
This mechanism will allow you to transmit the permisson 10 times (for each of your licences).

If you don´t reinstall your os and just reinstall TotalCare no "update permission"-transmission is needed.

I hope that my explanation wasn´t too confusing.
I´m using the german version and do not know the translation of the relevant terms used in the english version.

Regards,
Ford

[Badcompany]

-{ Quote: "BADCOMPANY :

To whom did you sent your e-mail to get an answer ? I've sent e-mails and did call the emergency line which didn't answered...." }-

Hi alextougas,
Send your e-mails to: info@ultimateinternetsecurity.com or there live support is very good. I waited 20secs for them to start the chat.

[alextougas]

Thanks Ford perfect ! Now I will start uninstalling my G-data and re-install my windows.

Badcompany : I did exactly what you said and chat with becca but since it appears that I didn't buy my software from them, they didn't have access to my profile and couldn't help me.... I bought it online from the USA site because the canadian one is not working. I'm in Canada....

[brucemc]

Hope I can properly ask for some insight on the main release of GData 2010 here, as I see the title is towards the beta...

Two issues (so far):
1) I installed the trial of GData IS and was real unhappy as though I would click on the pop-ups to allow some program's activity, I had to click on the "Allow" every time I restarted the computer for those same programs, such as Wallpaper Master - no updates of it nor changes of versions or anything else that should trigger a new dialog (Network and IDS type activity). Did they miss keeping a database of allowed program activities, or did I miss a setting?

2) I uninstalled GData IS as I was sick of the above behavior, but I still wanted the GData AV so I installed that (along with Comodo FireWall only, whose implementation of establishing network activity and IDS rules seemed very good to me). I now can't get an update of the database even though it showed I have 14 days of trial available. I tried the username and password previously issued, but I suspect that is being rejected as it was issued under the IS product. If I select that I need new issued, I get a dialog asking for my paid registration number. That ends with this computer having a definition base from something like April of this year, which leaves me rather uncomfortable.

What impresses me about GData AV is the use of combined scanning engines and the claims of speed, very low resource footprint and how the background activity is not user noticeable. Though I see that this claim is far from true when it comes to email scanning, am I eating up a bunch of horse-poop outside of what I already have uncovered?

I have submitted support requests on both of these items and have been looking forward to response soon as the site shows a 48 hour response time (more horsey poop?), but reading this forum over gives the impression that I will not be seeing any response in the near future; certainly not before my trial expires if some reports are correct. I want to use this product as the reviews I read were very good, but I already find that the reviewers seem to have been able to have had an experience unlike mine (I am being polite, giving the possibility of my inneptitude consideration and giving the reviewers the benefit of the doubt, hoping that the reviews were not advertising dollar generated nor lack of use and in want to slap up an article). Can you folks help me out???

P.S. I was even bright enough since my last post of a few days ago to correct my email address so I will actually be notified this time when a response is posted!:gack:

[Badcompany]

Hi brucemc,
I've had G Data IS installed for 27 days and had two pop-up's,and that was in the first three days, nothing since. I would contact support from one of the address above,live support is very good, Or the e-mail address.It is the German support that is very slow, the English is excellent.Let us know how you get on.
Badcompany.

[Ade 1]

Hi there.

Currently trialling G-Data InternetSecurity 2010 on Vista x64 and it's working very well but I have a question:-

How come G-Data doesn't appear in Windows Security Center under the antispyware heading? I assume it protects against spyware - just seems a bit strange.

Sorry if this question has already been asked.

Thanks.

[Badcompany]

-{ Quote: "Hi there.

Currently trialling G-Data InternetSecurity 2010 on Vista x64 and it's working very well but I have a question:-

How come G-Data doesn't appear in Windows Security Center under the antispyware heading? I assume it protects against spyware - just seems a bit strange.

Sorry if this question has already been asked.

Thanks." }-

Hi Ade,
G Data IS appears in my WSC. Not sure what you mean by antispyware heading.
Badcompany

[Ford Prefect]

Hi Ade1,

it´s correct that G Data offers spyware protection.

G Data stated that some user want to run e.g. Windows Defender in parallel.
There are no conflicts between these apps, so G Data doesn´t deactivate Windows Defender, which is running on most users system´s by default.

Regards,
Ford

[Ade 1]

-{ Quote: "Hi Ade1,

it´s correct that G Data offers spyware protection.

G Data stated that some user want to run e.g. Windows Defender in parallel.
There are no conflicts between these apps, so G Data doesn´t deactivate Windows Defender, which is running on most users system´s by default.

Regards,
Ford" }-

Thanks for this. I haven't had Windows Defender enabled for a while now - do most users use it in conjunction with G-Data? If so, I'm more than happy to re-enable it.

@Badcompany - looks like you're running XP. In Vista, the Security Center is split into firewall, anti-virus and anti-spyware. G-Data shows in the first two but doesn't have an entry under anti-spyware. All I have showing under that heading is 'Windows Defender is currently disabled'. Hope this clarifies for you.

[Ford Prefect]

I do not really know if it is helpful to keep Defender enabled.
But there are neither conflicts nor performance issues on my system - so I keep Defender enabled.

[Macstorm]

-{ Quote: "Hi there.

Currently trialling G-Data InternetSecurity 2010 on Vista x64 and it's working very well but I have a question:-

How come G-Data doesn't appear in Windows Security Center under the antispyware heading? I assume it protects against spyware - just seems a bit strange.

Sorry if this question has already been asked.

Thanks." }-
Just deactivate the alert notification for the AS tool in your system. I mean, choose to monitor yourself the AS status (unless you want to reactivate WD).
For some reason, the Vista SecurityCenter does not detect the AS capabilities of the GData products, at least in my experience. I have WD disabled all the time btw.

[Ford Prefect]

Hi,

G Data InternetSecurity 2010 Beta for win7 is available (English version):

http://www.gdata-software.com/g-data-beta-test.html

Regards,
Ford

[Ade 1]

-{ Quote: "Just deactivate the alert notification for the AS tool in your system. I mean, choose to monitor yourself the AS status (unless you want to reactivate WD).
For some reason, the Vista SecurityCenter does not detect the AS capabilities of the GData products, at least in my experience. I have WD disabled all the time btw." }-

Thanks for your reply. I've actually re-enabled WD (to compliment G-Data) and I've noticed no effect on performance whatsoever so I'll keep it like this for the time being.

Would be good if G-Data managed to integrate into the AS element in the future - it's just me, I like things to be 'right'!

[Ade 1]

One other quick question!

Whenever I open a PDF file, I get a pop-up from G-Data's Behaviour Monitor saying something about PD-Xviewer (which I've used for a long time now) trying to modify something (sorry for being vague - I'm currently at work and only have it on my home pc). Anyway, the options are 'allow' or 'prohibit' - I choose 'allow' but the pop-up always shows up from then on. Would have been good to have an 'always allow' option or do I just add PD-Xviewer to the exclusions list under monitoring?

[Ade 1]

Hi.

Just purchased a single user license. Anyone know where I'm supposed to input this? Can't see anywhere in the Security Centre which mentions license details.

Thanks.

[Badcompany]

-{ Quote: "Hi.

Just purchased a single user license. Anyone know where I'm supposed to input this? Can't see anywhere in the Security Centre which mentions license details.

Thanks." }-

Hi Ade 1
Click on options, then Register with sever.
Badcompany.

[Ade 1]

Thanks very much. All sorted.

[ghidorah68]

I'm trying this out too! I really like it. Even though it yelled at me about having Prevx installed, they are getting along fine.

One thing I would like and I know it is a small thing...I wish you could see a log of what it has scanned. Not just the last file. Or I wish I could see it in real time. I like how NOD32 scanner just flings the file names by as it is scanning.

The one thing I care about is how many processes it has running. Wow, although the ram isn't too bad and I have 8 gigs. But NOD32 and Kav just have two running...

One more thing, sorry, if we go to avast or bit defenders site can we actually tell what they've included in the signature update?

Thanks for listening, Chuck

[Macstorm]

-{ Quote: "One more thing, sorry, if we go to avast or bit defenders site can we actually tell what they've included in the signature update?" }-A few days ago I asked a similar question to a GData developer, it was about how long takes for them to retrieve the most recent signatures from avast & bd to their own databases: They're added instantly as they appear 8)

[Narxis]

First english program files update released:

I used Google translate from German to English, correct it if it's a bad translate.

• Increasing the robustness of the virus databases (System, crash during the upgrade, etc.)
• Update and other jobs not start immediately after boot, but with a delay
• Start the update with an active Internet connection "on Vista optimized
• Improving the rootkit testing ad
• New design for virus discoveries
• Revision of zeitgeplanten scans of all drives and desktop items
• Incremental update phishing revised
• TopSecret in all parts of revised
• Implementation of the alternative interface to the Vista Security Center
• Improved integration of the Vista gadgets

[alextougas]

Hi guys, me again...

Still have some trouble with G-data installation. I bought a 3 license pack. I've installed one and would like to install the second one on my 2nd PC.

I've used the same file that I downloaded the first time to install. When promped, I've put my license key to activate the product but it says that I,ve already activated this product ( true... )... I've also tried to put in my user name and password but it also ask me to tranfer the license which I don't want to do cause it's a new installation...

I've sent an e-mail to Gdata for my other problems 2 weeks ago and still have no answers... WOW WHAT A GREAT TECH SUPPORT !!! ( sorry, a bit sarcastic here.. ) I figured that I,ll get faster and reliable answers here...

Hope someone can help me...

Thanks again !

Alex

[alextougas]

Oh, and I forgot to write that I've also downloaded a new file from Gdata server and it's still not working...

[Macstorm]

-{ Quote: "Oh, and I forgot to write that I've also downloaded a new file from Gdata server and it's still not working..." }-
I'm not sure what you mean here ???

I'd like to help, but I've never purchased more than a single user lic. at a time so I really don't know how they manage their multi-licence policy (I might guess they'd give you 3 separate activation codes for each install). Please wait a bit for other users suggestions.

By the way, have you tried contacting them directly at: support-eng[at]gdata.de ? Or by filling the forms below:

http://www.gdatasoftware.co.uk/support/kontaktdaten/contact-form.html (UK)
http://www.gdatasoftware.com/support/ (US)

G Data EmergencyLine:
Inside UK: 0844 887 0000
Outside UK: +441483 600 535

[alextougas]

Thanks Macstorm.

Did fill both forms.. I've only receive one license KEy which is the problem I guess... BUt I've paid for a 3 license and it looks like nobody cares at G-data.... Called the emergency line but the only thing I could do is leave a message... DUH ! ??? ???

I've also sent an e-mail to all e-mail possible.... Oh well, I guess I'll wait a couple of days and maybe find another security suite...

I might try to cancel the buying also since it's not over one month.

Thanks for replying !

Alex

[Macstorm]

-{ Quote: "BUt I've paid for a 3 license and it looks like nobody cares at G-data" }-I don't think it's the case, Alex.

I believe Ford Prefect (forum member) is the man to help you with your issue right away. Try to reach him via PM :)

[Badcompany]

Hi alextougas,
Contact support using the e-mail address in my signature or use the Live Support on the UK web-site.I never have a problem contacting support in the UK.
Badcompany.

[alextougas]

Thanks Macstorm and BadCompany.

I was sarcastic with the tech support... Nonetheless, I've just received an e-mail concerning my problem with re-installation... which I had solved with you guys two weeks ago.

I did sent my e-mail requests to all possible emails... even to Matt...

Unfortunately, I did bought the software over the internet on the USA Site (download ) which makes it impossible for ultimatesecurity to help me. ( reason given last time... )

I hope everything will be solved one day because I'm still happy with the Gdata software.... only not with the support.

PS. Will PM FordPrefect.

[Ford Prefect]

Hi Alex,

probably something went wrong with the multi-license mechanism because you had to reinstall G Data on your first system after os-reinstall.
The second G Data installation on your first system could have been assumed as activation of your second "license".
Just agree to "transfer the license". Perhaps you will also be asked to transfer the license when updating your first system - please agree to this transfer, too.
It´s seems to be a cyclic mechanism. You can transfer the license up to 10 times (for each of your licenses).
If still problems occur get in contact with rokopATgdata.de.

In general:
if you are using a license for 3 PC you just got 1 license key.
After installing on the first system you have to register for updates by entering the license key and you will receive your access data (user name and pw).
When setting up the second and third system you just have to enter these access data.

Best regards,
Ford

[Narxis]

In G DATA Internet Security 2010.. what is the difference between Firewall High and Maximum Security?

[Ade 1]

-{ Quote: "In G DATA Internet Security 2010.. what is the difference between Firewall High and Maximum Security?" }-

This is the description from the help file:-

The advantage of using the default security levels is that you can adapt the firewall to your individual requirements without too much administrative input or specialist knowledge of network security. You can set the security level by simply adjusting the slide control. The following security levels are available:

· Maximum security: The firewall rules are generated using very strict guidelines. In this case you should be familiar with specialised network concepts (TCP, UDP, Ports etc.). The firewall detects the slightest inconsistency and will issue numerous alerts during the learning phase.

· High security: The firewall rules are generated using very strict guidelines. So you should be familiar with specialised network concepts (TCP, UDP, ports, etc.). The firewall may issue numerous alerts during the learning phase.

· Normal security: The firewall rules are generated at application level only. Wizards keep network-specific details away from you. You will be queried as little as possible during the learning phase.

· Low security: The firewall rules are generated at application level only. Wizards keep network-specific details away from you. You will only be rarely queried during the learning phase. This level of security still offers highly effective protection against any connection requests that may occur.

· Firewall disabled: You can disable the firewall completely if required. This means that your computer is still connected to the Internet and any other networks, but the firewall is no longer protecting it against attacks or electronic espionage.

[Narxis]

oh thanks, i checked the help file but couldn't find it.:)

[brucemc]

I am on my last couple days' trial of GData internet security suite.

I like it overall, but I have found that every time I restart the computer, Flashget has to be cleared manually, as does a "Gizmo" utility I use to create a couple virtual DVD drives - I have found no permanent clearing for these, and as you may have read in my previous post, I did place a tech support request with GData some time ago (weeks ago).

None the less, I am between GData and OutPost, and one GData offering that interested me was the license for three home computers, and the claim that there is special pricing available from a pop-up that GData initiates upon startup.

Whenever I click that link though I am sent to a page to renew my subscription and at best case the pricing is no different than what I found off the web. The possible complication is that the pages that follow that selection show pricing in British Pounds, and show 29 and 39 respectively for single and three station licensing, so if this is in error, at best the pricing is what I can get anyway and the claim of a discounted offer that they make is not correct, however, if in fact the pricing is in BP, then the cost is more than double what can normally be found.

I would like to know if anyone out there can clear this confusion up and show me where the three station license can be had for under $39.00 so as to prove their advertising truthful; for if proven untruthful, what assurances could I reasonably rely upon that they make whatsoever???

As a side note, if you read my posting in this forum earlier about having a couple requests in for support and that I feared I wouldn't get a response back from GData until after my trial expired (after reading through a number of complaints about GData support department), it would appear I was unfortunately correct as I have yet to hear back from them and it has been almost a month (and I am not placing my request in German nor from Germany!). Rather pitiful.

If it were not for the pricing confusion (claiming a discount and no discount to be seen, the word "confusion" being used to give the benefit-of-the-doubt in their favor that no intention to mislead ever was present) and the now evident poor support, I would not be considering OutPost at this time - I would have already been a GData customer.

In summation:


How can the three station license be purchased for a discounted price over the $39.xx I believe I can get it for from normal links?

Is their normal tech support as lacking as that which I have experienced with two trouble-tickets?

[ghidorah68]

Still liking G Data...

Another thing I've noticed and maybe it is something I'm doing incorrectly. It isn't adding information to e-mails. Like the current data base version and web address (I believe).

Anyone have any thoughts?

Thanks
Chuck

[Ade 1]

-{ Quote: "Still liking G Data...

Another thing I've noticed and maybe it is something I'm doing incorrectly. It isn't adding information to e-mails. Like the current data base version and web address (I believe).

Anyone have any thoughts?

Thanks
Chuck" }-

Under e-mail options, it seems that you can check it to add info to outgoing emails (which is unchecked by default) but seems the option for incoming emails is just if they're infected. That's what I read from the options anyway. I haven't got the outgoing option checked so not sure if this works - is this what you're referring to or incoming emails?

[thehudd]

Concerning email...I tried GData and since I am trialling several possible solutions, uninstalled it. Now, every time I open Outlook I get a message regarding the inability to load the GData addin for outlook. I can't disable the addin since it's no longer there and I can't uninstall it since the program is gone. Any ideas? It's becoming a nuisance. Thanks in advance.

[Ford Prefect]

Close Outlook and go to C:\Users\YOURACCOUNT\AppData\Local\Microsoft\Outlook (this is the vista path - the extend.dat is located in the same directory as the .pst file).
Delete the extend.dat file (Outlook manages PlugIns in this file - the file will be created new with next start of Outlook).

If still problems occure close Outlook, delete extend.dat again and check the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions

Delete values regarding G Data (e.g AntiSpamKit Outlook, G DATA AVK Mail).

hth,
Ford

[ghidorah68]

-{ Quote: "Under e-mail options, it seems that you can check it to add info to outgoing emails (which is unchecked by default) but seems the option for incoming emails is just if they're infected. That's what I read from the options anyway. I haven't got the outgoing option checked so not sure if this works - is this what you're referring to or incoming emails?" }-

I think for incoming email it will only append info if it is infected.

So when I'm in Outlook and hit the new email/message button, it is just a blank email waiting for me to type. Maybe it does it when you actually send something. I will check this out and let you guys know...

Chuck

[ghidorah68]

-{ Quote: "I think for incoming email it will only append info if it is infected.

So when I'm in Outlook and hit the new email/message button, it is just a blank email waiting for me to type. Maybe it does it when you actually send something. I will check this out and let you guys know...

Chuck" }-

Nope, that didn't work...

Oh well, maybe when an update comes out they'll fix that problem.

I really like it so far. It doesn't slow down my PC at all. I love NOD32 for this reason...so I'm glad G Data doesn't slow it down either. I feel really safe with it for some reason...

[thehudd]

-{ Quote: "Close Outlook and go to C:\Users\YOURACCOUNT\AppData\Local\Microsoft\Outlook (this is the vista path - the extend.dat is located in the same directory as the .pst file).
Delete the extend.dat file (Outlook manages PlugIns in this file - the file will be created new with next start of Outlook).

If still problems occure close Outlook, delete extend.dat again and check the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions

Delete values regarding G Data (e.g AntiSpamKit Outlook, G DATA AVK Mail).

hth,
Ford" }-


Thank you, Ford Prefect, that has taken care of the problem. Otherwise I was very pleasantly surprised by G Data 2010; much lighter and faster than I remembered or expected.

[ghidorah68]

Well, I bought it and it instantly updated the program....

I'm now at version 20.0.4.35 (6/19/2009)

I can't really tell what is different except in Firefox now, the whitelisting button is all in one now...

I bought Gdata Internet Security. I didn't need the version with backup..I use Acronis for that!

[Ade 1]

-{ Quote: "Well, I bought it and it instantly updated the program....

I'm now at version 20.0.4.35 (6/19/2009)

I can't really tell what is different except in Firefox now, the whitelisting button is all in one now...

I bought Gdata Internet Security. I didn't need the version with backup..I use Acronis for that!" }-

Mine's still at version 2.0.2.1 and says no program update is available. Does anyone know why this is? Is the program update being rolled out over time?

[ghidorah68]

-{ Quote: "Mine's still at version 2.0.2.1 and says no program update is available. Does anyone know why this is? Is the program update being rolled out over time?" }-

I'm running Vista 64 bit. I wonder if that has something to do with the difference?

Maybe??

[brucemc]

Well, it's been some time since I asked for some guidance from tech support on a couple issues. I just posted a new request to them asking why have I not heard back from them, and where one finds the "special" pricing that is referred to by the pop-up.

I hope to find these problems are a simple miscommunication; it would be rather sad if otherwise - or worse if I still get no response...

To be fair, I will submit a question or two to the OutPost tech support department. I guess if both company's tech support is nonexistent then there would be no reason to hold that against GData in comparison.

[Narxis]

-{ Quote: "Well, I bought it and it instantly updated the program....

I'm now at version 20.0.4.35 (6/19/2009)

I can't really tell what is different except in Firefox now, the whitelisting button is all in one now...

I bought Gdata Internet Security. I didn't need the version with backup..I use Acronis for that!" }-

I used Google translate from German to English, correct it if it's a bad translate.

• Increasing the robustness of the virus databases (System, crash during the upgrade, etc.)
• Update and other jobs not start immediately after boot, but with a delay
• Start the update with an active Internet connection "on Vista optimized
• Improving the rootkit testing ad
• New design for virus discoveries
• Revision of zeitgeplanten scans of all drives and desktop items
• Incremental update phishing revised
• TopSecret in all parts of revised
• Implementation of the alternative interface to the Vista Security Center
• Improved integration of the Vista gadgets

[Ade 1]

-{ Quote: "I'm running Vista 64 bit. I wonder if that has something to do with the difference?

Maybe??" }-

I'm running Vista x64 too! I'm in the UK - not sure if that has something to do with it. Different servers maybe?

[eagle5]

-{ Quote: "Mine's still at version 2.0.2.1 and says no program update is available." }-

Like you my version remains at 2.0.2.1 so it must be we in the UK are stuck in a queue.

[Ade 1]

-{ Quote: "Like you my version remains at 2.0.2.1 so it must be we in the UK are stuck in a queue." }-

Perhaps. Maybe they're waiting to translate it!

[Ford Prefect]

Perhaps the update isn´t released for all available product versions yet.

If you don´t receive a program update, check your registry and post the decimal value of "Product" at hklm\software\g data\AntiVirenKit\OnlineUpdates.

[Ade 1]

-{ Quote: "Perhaps the update isn´t released for all available product versions yet.

If you don´t receive a program update, check your registry and post the decimal value of "Product" at hklm\software\g data\AntiVirenKit\OnlineUpdates." }-

Hi

Value for my pc is 0x000004c2 (1218) - that's an 8 where the smiley face has appeared for some unknown reason!

[Ford Prefect]

Hi Ade 1,
please try again ;D

[Ade 1]

-{ Quote: "Hi Ade 1,
please try again ;D" }-

Just received the update - now version 20.0.4.35.

Many thanks. :thumb:

[rqqt]

Is anybody else having a problem with 'virus monitor' appearing as 'disabled' but it's actually ENABLED.

The only way you can turn it ON/OFF is by clicking the 'disabled' then 'enhanced' option.

I know it's a minor bug/glitch but it's super annoying for an OCD person like me.

http://pixelup.net/images/215568gdata_bug.JPG

[Ford Prefect]

Strange...

Try to start the program update manually by clicking the "update" button.
A lot of components should be modified -perhaps this will fix your problem.
If you won´t receive an update, you should post your product id as I mentioned in one of my last postings (#223).

Regards,
Ford

[markcc]

Ford Prefect

Have you heard of any problems with GData A/V 2010 & Outpost firewall. For some reason the tray.exe would shut down after a period of time & the computer would run slow. A reboot would fix the problem. It seems that if you click on the tray icon a few times it would shut down. Once I uninstalled Outpost everything returns to normal.

[Ford Prefect]

Hi markcc,

I don´t have heard about that.

Which outpost version are you running?

Regards,
Ford

[arjunned]

Is GDATA 2010 AV compatable with W7 (x86)?

Cheers.

[yaslaw]

Yes It is. I'm using it right now without single problem.

[arjunned]

I cant seem to install it on W7, in VirtualBox.
It says "Error reading setup initialization files" ?

[Ade 1]

-{ Quote: "I cant seem to install it on W7, in VirtualBox.
It says "Error reading setup initialization files" ?" }-

Not sure if you're using the current Gdata version but there is a beta download available on their website specifically for W7.

Here's the link:-

http://www.gdata-software.com/g-data-beta-test.html

[arjunned]

k thanks. I thought just the AV version of 2010 was compatible too. downloading the Internet security version now.

[markcc]

My GData is the most current version, it updated a few days ago. I'm not at that computer right now so I can't give you the number. I will follow up with it if you like.

[fasteddy2020]

Ford,

I purchased a 3 PC license from the international GData website. I got it installed. Problem like others in this thread is that I keep getting the "Do you want to transfer to this computer" messages on the second computer. If I do accept, it disables the update on the first computer. I read you can transfer 10 times but I don't want to do that every time I want to update. I could not find a resolution earlier in the thread anywhere, so I am asking here. I have entered my login at both computers. Any ideas?

[QBgreen]

Does anyone happen to know if there is a listing of products that are incompatible with the 2010 GDATA line? I tried to install GDATA's Internet Security a couple of weeks ago. It informed me that I would have to remove Prevx 3 and SpywareBlaster in order to continue installation. A little forehand knowledge would be good.

[fasteddy2020]

-{ Quote: "Does anyone happen to know if there is a listing of products that are incompatible with the 2010 GDATA line? I tried to install GDATA's Internet Security a couple of weeks ago. It informed me that I would have to remove Prevx 3 and SpywareBlaster in order to continue installation. A little forehand knowledge would be good." }-

I have Internet Security 2010 and Prevx 3.0 installed together on my laptop right now with no problems. I loaded GData first then Prevx. Work together flawlessly.

On a side note, if anyone is going to purchase GData products, please do through Ultimate Internet Security. They have the best customer service. I purchased through the GData International website and the order was screwed up. No response after several emails. Customer Service @ UIS helped straighten it out even though I did not buy it from them. I really wish I had and I definitely will next time. They are a first class company with superb personnel. I will only buy GData through them when my license is up. :thumb:

[Narxis]

Hi guys,

i have a valid license for G DATA 2010 Internet Security. I check once a week for program files update, i have now version 20.0.4.35, english G DATA. A few days ago G DATA started to download the same update, i install it, reboot the computer then checking the program files update and same thing goes again, it wants to download the update. What is wrong? No new version, but if i click on the program files update it downloads and installs the same update...???

[fasteddy2020]

I'll see what happens to me when I get home. I don't think I had any issues earlier in the week.

[ghidorah68]

So, I saw the behavior blocker in action tonight with of all things, iTunes. I was updating it to the new version and G-Data popped up a window that said QTask was trying to modify my system. It had a cool little details window. Informative and precise.

Still really liking the software. One of my favorites in my opinion!

Take care
Chuck

[catnotspam]

uh G DATA 2010 in English is out
look http://remove-malware.com/uncategorized/g-data-2010-internet-security-review-install-config-and-prevention/ gdata ENG

[murray654]

Hi

Norton IS got corrupted on my system, so I decided to try some alternates:

I got G-Data IS 2010 working OK, but have these questions:

How do I report a site that was not blocked by parental Control?
How do I password protect the parental control settings?

English help file not very helpful.

Kaspersky IS sucked a bit, so I hope this is better - otherwise I have to install Norton IS to use up the rest of my licence period.

Cheers,

Murray

[ghidorah68]

If you are running Vista, check your Gadgets. There's a cute little G Data Gadget that looks like a piece of armor with the last update date and the green 'eye' that will pulsate every once in a while.

I love things like this!!!

[murray654]

-{ Quote: "Hi

Norton IS got corrupted on my system, so I decided to try some alternates:

I got G-Data IS 2010 working OK, but have these questions:

How do I report a site that was not blocked by parental Control?
How do I password protect the parental control settings?

Kaspersky IS sucked a bit, so I hope this is better - otherwise I have to install Norton IS to use up the rest of my licence period.

Cheers,

Murray" }-
I have removed GData Internet Security 2010: It slowed down the retrieval of web pages significantly. There is no password protection of Parental Controls.

Parental Control blocked some pages that should not be blocked. EG Nelson Mandela Children's Fund was blocked?

I have re-installed Norton Internet Security 2008. It is much faster when retrieving web pages, and has password protection of parental controls.

Norton Internet Security 2008 is the winner. 10/10
Kaspersky Internet Security 2010 comes in a close second. 9/10
GData Internet Security 2010 is pathetic 5/10

I have 5 months left on my Norton licence, so I am not willing to try their newer products yet.

Cheers,

Murray

[Narxis]

-{ Quote: "I have removed GData Internet Security 2010: It slowed down the retrieval of web pages significantly. There is no password protection of Parental Controls.

Parental Control blocked some pages that should not be blocked. EG Nelson Mandela Children's Fund was blocked?

I have re-installed Norton Internet Security 2008. It is much faster when retrieving web pages, and has password protection of parental controls.

Norton Internet Security 2008 is the winner. 10/10
Kaspersky Internet Security 2010 comes in a close second. 9/10
GData Internet Security 2010 is pathetic 5/10

I have 5 months left on my Norton licence, so I am not willing to try their newer products yet.

Cheers,

Murray" }-

first: too bad that norton detection rate sucks, G DATA is way better.

second: the problem is only on ur machine, i don't have problem with G DATA, the webpages are loaded fast. Check ur system.

[firzen771]

-{ Quote: "I have removed GData Internet Security 2010: It slowed down the retrieval of web pages significantly. There is no password protection of Parental Controls.

Parental Control blocked some pages that should not be blocked. EG Nelson Mandela Children's Fund was blocked?

I have re-installed Norton Internet Security 2008. It is much faster when retrieving web pages, and has password protection of parental controls.

Norton Internet Security 2008 is the winner. 10/10
Kaspersky Internet Security 2010 comes in a close second. 9/10
GData Internet Security 2010 is pathetic 5/10

I have 5 months left on my Norton licence, so I am not willing to try their newer products yet.

Cheers,

Murray" }-

wait do u mean NIS 09, cuz i hope u do since anything before that is close to ****...

[ghidorah68]

I notice no slowdown on anything I do with G-data 2010 IS.

I'm still very happy with the suite and trust me, I've tried them all!!!

[acr1965]

I am trying GD 2010 now. Looks like they lowered their price quite a bit. The only downside so far is I had to remove spywareblaster.