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rugmankc
February 10th, 2009, 03:32 PM
I have had NOD32 for a couple weeks as my AV/SW with Win Firewall. Ran great. Not sure if NOD and WF is sufficient for a safe user. Changed to Comodo (FW only) and enjoyed learning it. Was a little slower from logon to desktop. But, acceptable since I knew Comodo was very thorough. However, Comodo started to take a little longer to startup. Didn't bother me yet. Then I added SAS Free and things got worse. When I tried to open Task Mgr it took a long time and also started to delay other programs until nothing would open. Ran SAS and NOD in Safe Mode. SAS found nothing, but NOD would not complete. I had SAS and AVG Free together before and they were OK. NOD32 ran in a DOS window and stopped with some comments about threat and errors with BootLog and another file, under program files/common files/support software/bin/ssrc.exe. Then stopped. Is that common in Safe Mode or should it have completed. Out of Safe Mode SAS and NOD find nothing. I have restored with Acronis to before Comodo and SAS. Will do another Acronis backup here and give it a couple weeks. Would have liked to have all three together, they are good programs. Any ideas on finding a bug that NOD and SAS can't find. I don't understand how to interpret process/task mgr programs to look at and interpret them. Maybe an online scanner or different malware program.


Thanks for any advice,


Ken

rugmankc
February 11th, 2009, 05:09 PM
This may be an Itunes 8.0.02 upgrade problem. Still researching, but I upgraded after my last good backup and during comodo. There are some posts to support this. Will look into it.



Ken

Rmuffler
February 17th, 2009, 05:09 PM
Hello rugmankc,

Our team of Support Engineers can help you with this. Please contact us at http://www.eset.com/support/contact.php

or at

Toll Free. +1 (866) 343-ESET [3738]
Tel. +1 (619) 876-5400

Also, they will ask you for a SysInspector. This is a diagnostic tool that greatly aides our Engineers in resolving your issue. You can create one at http://www.eset.com/download/sysinspector.php

Thank you,
Richard