Question regarding Rollback-RX

[yashau]

To anybody using Rollback-RX I notice that it creates a bunch of processes. One of which is shieldtray.exe. I was wondering if this is really needed for Rollback-RX to function (scheduled snapshots etc).

Thanks :)

[ambient_88]

-{ Quote: "To anybody using Rollback-RX I notice that it creates a bunch of processes. One of which is shieldtray.exe. I was wondering if this is really needed for Rollback-RX to function (scheduled snapshots etc).

Thanks :)" }-
It only spawns two processes. The one you mentioned is one of them, the other I forgot (shieldcmd.exe, if I remember correctly). To answer your question, I don't think shieldtray.exe is needed for Rollback to function properly.

[bgoodman4]

I did a google of this and found the following as it relates to RollBack Rx, other links indicated it was malware but in this case I don't expect thats the case. Probably the best thing to do is bring this up with Horizon tech support. The link to the discussion about this is as follows (interestingly enough its a Wilders Forum discussion)

http://www.wilderssecurity.com/archive/index.php/t-187532.html

[yashau]

I know it's not malware I just don't really want to keep it there unless it's a vital part of Rollback-RX's functionality (also I hate the ugly icon) :P

Thanks ambient_88 I hope you're right :D

[bgoodman4]

I have had good results with the live chat at the RollBack site but thats just for sales and general issues. I had a more in-depth question and submitted a tech support ticket and had a reply in a reasonable time frame (and I have yet to purchase the program). Seems to me the best way to go would be to either try live chat or create a support ticket, then you would know for sure one way or another.