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View Full Version : Microsoft’s Zune players plagued by freeze


ronjor
December 31st, 2008, 02:21 PM
-{ Quote: "After droves of frazzled customers flooded online forums complaining about their Zunes freezing up, Microsoft confirmed Wednesday that its 30-gigabyte device was, in fact, troubled with technical issues.

“We are aware that customers with the Zune 30GB are experiencing issues with their Zune device. We are actively working now to isolate the issue and develop a solution to address it,” the company said in an e-mail." }-Story (http://www.msnbc.msn.com/id/28449091/)

ronjor
December 31st, 2008, 06:45 PM
Official response for Zune 30 Freezing Issue-{ Quote: "Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device." }-Zune (http://forums.zune.net/412486/ShowPost.aspx)