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rbott
December 27th, 2008, 02:46 PM
I received a message that my suscription to NOD32 will expire and I click on the link to eset and go to renewals where it asks for my username and email address. When I enter these it comes back and says it does not recognise them even though the username is the one from their email when I purchased NOD32 2 years ago and my email address has not changed.
I have sent two messages to support over the last two weeks and have received only a canned reply with no help.
Has anyone else had this problem? Are there any live people at eset support?
:thumbd: This is no way to run a business :thumbd:
Can anyone help me?

ASpace
December 27th, 2008, 02:51 PM
Try calling ESET (phone) or email sales@eset.eu (this is the HQ of ESET in Slovakia)

Marcos
December 28th, 2008, 05:41 AM
Please PM me your username so that I can check your license details and notify the appropriate distributor/reseller thar you initially purchased NOD32 from.