Unable To Install ESS 3.0.684

[LJ_]

I Previously had Kaspersky Anti-Virus installed but ESS is better and faster so i'v moved to ESET.

When i run the installer it says:

205065
http://i44.tinypic.com/izysz8.jpg

When i select ignore and install ESS my pc crashes. This never happened when I tried the trials. When I Try to install 3.0.672 it works without any problems.

Any solutions ?

PS: I'v deleted all my regs via regedit so that is not the problem/.

[Fixer]

Here's how you can clean the residue from Kaspersky:
http://support.kaspersky.com/faq/?qid=208279463

[LJ_]

Weird it says KAV not found, where can I find the KIS remover tool cus long time ago i had tried the kis to if i am not wrong.

[Fixer]

In this case, you try this tool:
http://rapidshare.com/files/177071088/KAV_Registry_Clean.exe.html

[philby]

-{ Quote: "where can I find the KIS remover tool
" }-
I think the link provided by Fixer is the KIS removal tool.

-{ Quote: "Weird it says KAV not found
" }-
Did you see this below the zip download?

205061

Hope this helps

philby

[LJ_]

didnt work pfffff

[philby]

Have you tried the tool and then command line in safe mode?

philby

[proactivelover]

for best result install kaspersky and then uninstall it by using removal tool
then tell us the result

[LJ_]

-{ Quote: "for best result install kaspersky and then uninstall it by using removal tool
then tell us the result" }-

I was doing that before you've posted, now i am getting an another error:

http://i42.tinypic.com/2zxqmmg.jpg

this happens when i start the installer.

[ronjor]

Install and run this tool. See if it helps. Description of the Windows Installer CleanUp Utility (http://support.microsoft.com/kb/290301)

[LJ_]

I'v many applications installed on my pc, it says that I may have to reinstall some or all applications.
I will not run this tool

[ronjor]

That means if you use the the tool to uninstall Kaspersky, in order to use Kaspersky again, you would have to reinstall the program.-{ Quote: "Do not worry. Windows Installer CleanUp Utility might be able to help. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over." }-

[agoretsky]

Hello,

Try checking your computer's registry to see if the [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AVP] key still exists. If it does, back up (export) and delete the key, then try installing ESET Smart Security on the computer.

Regards,

Aryeh Goretsky