BitDefender 2009 comments please

[acr1965]

I have a friend who is considering putting BD2009 av on his computer. I remember last year's version of BD had a number of bugs and was wondering if anyone is running the 2009 version. Are there any issues with it? Also, any conflicts with PC Tools firewall/Threatfire combo with BD2009 av?

thanks

[Mongol]

I was one of those 2008 users and yes it was buggy. I haven't bit on the 2009 version yet. Bitdefenders forum was filled with bug complaints for 2008 but they seem fairly quiet for the newest version. I also would be curious if anyone is taking it for a spin...:)

[gery]

I trialed it for a month and it was so buggy that i had to uninstall it. It is just a thought:thumbd:

[progress]

BD2009 is buggier than BD2008 :thumbd:

[gery]

yep :thumbd: :thumbd: :thumbd: :thumbd:

[GES/POR]

Very intelligent dialogue going on here :thumbd:

[virtumonde]

-{ Quote: "Very intelligent dialogue going on here :thumbd:" }-

Becouse this all there can be say about Bitdefender 2009.The product is junk,i would understand if it was an alpha stage,but many months after it's final release it is Not Working.
So one more :thumbd: from me.If don't have an image program don't install it.

[Mongol]

Guess thing haven't changed then. Their first few years they were at the top of the heap in Antivirus products, its a shame...::) :blink: :)

[Niels]

I use BitDefender since version 8. I have BitDefender Internet Security 2009 installed on 2 computers and BitDefender Total Security 2009 on another computer.So far I didn't had any serious issues. The issues that I reported were fixed in one of the product upgrades. One was that if you shelduled a task and configure it to not scan the memory the memory was still scanned.

Here are a few that are fixed in the 2009 version:

BitDefender created a work-around for the freezing issue when you want to mount an image in Acronis True Image. Acronis didn't care about the issue I created a topic here also. That is fixed in the 2009 version.

Issues with cd/dvd writers and burning issues.

Also the issue was fixed when you created identity rules BitDefender privacy control will block even if you made an exception.

There might be other fixes as well.

[firzen771]

my friend is using bitdefender internet security 2009 and he he hasnt had a problem with it yet he says, and he likes it.

[cet]

I have been using BitDefender Antivirus 2009 with Zone Alarm Pro for a month and I have no major problems so far.If I use the behavioral scanner in BitDefender it conflicts with ZAP and ZAP antispyware does not update.So I do not use the behavioral scanner.So far I like BitDefender and happy with it.

[osip]

I have BDTS 2009 on one of my setups and it runs great without issues...I like the clear prompts and generally it´s pleasant to deal with...Even if there are suites with higher ranking (which I also have in use) I must admit that BD for me and my taste is difficult to reject... I have the impression that BD 2009 is clearly underestimated and deserves more positive attention.

[Niels]

Hello cet,

You can try this open BitDefender switch to advanced view if you didn't already have done that go to antivirus high light the shield tab press on scanner settings. Under the section excluded applications press on the add button now browse to the installation folder of zone alarm and select the process needed for update press on open. It could be that you also need to go to the common files folder which is a subfolder of the Program Files folder and see if the update file of zonealarm isn't located there. Are you using vista or windows xp?

Kind regards,
Niels

Hello acr1965,

Threatfire is compatible with BitDefender. I ran it beside BitDefender Total Security 2008 last year. Commodo firewall is also compatible. Sorry, that I forgot to answer that.

Kind regards,
Niels

To all who have complaints. Please mention what you find buggy. I can report them to the developers. What I don't get is that you only post in this topic for complaining without given any proof. I personally don't post in other topics that it's buggy before mentioning what issues I had.

[virtumonde]

-{ Quote: "I have been using BitDefender Antivirus 2009 with Zone Alarm Pro for a month and I have no major problems so far.If I use the behavioral scanner in BitDefender it conflicts with ZAP and ZAP antispyware does not update.So I do not use the behavioral scanner.So far I like BitDefender and happy with it." }-
Bitdefender 2009@zone alarm.Wow .You must be the most lucky person if this combo runs without issues.
-{ Quote: "
To all who have complaints. Please mention what you find buggy. I can report them to the developers. What I don't get is that you only post in this topic for complaining without given any proof. I personally don't post in other topics that it's buggy before mentioning what issues I had.
" }-
I don't usually write so negative comments but what Bitdef is doing i find it shameful.But i'm sure they will learn their lesson when sales will drop.Anyone who doesn't belive it feel fry to try the product.What i've seen about 5 days ago after i install the av for the 4 time since 2009 was launched.Every 2 or 3 hours if u check the updates it reports that the update modules are disabled or something like that.I don't know if the updates are succesful or not.Couldn't complete a single scan becouse the product freezes at some point.(seen this bug with my current av also)Game mode must be a 'Gui bug"and i think it's real name is "anti Game mode"becouse that is what it does.It kik's you out of the game.In fact it has a problem with any full screen application,i couldn't watch movies either.Game mode or on off it didn't matter.The pfishing toolbar crashes firefox every 5 minutes.I repeat the product doesn't work.Niels appreciate the effort but this things are not hidden they know about them and they do nothing.
And one more thing.I would not write such a negative comment about the only worldwide known product with origins(and still many friends of mine are working there)in my country based on the experience that i have only on my PC's.

[matt231]

I have to agree with what's being said on BitDefender

The actual malware removal is quite good just the interface sucks. It's buggy, slow and half the time doesn't work telling you it "Can't access the BitDefender services"

[ola nordmann]

Their detection rate seems good, but the main program and GUI needs some serious work.

I got a free license for BD2009 and installed on a fresh Vista machine, but had to uninstall after one day because of serious trouble:

- On-access scan worked fine, but on-demand was impossible to run. Both contect-menu scan and on-demand from within the GUI was impossible. Whenever I tried to run a on-demans scan the program just hang for a long time, and finally I got a message that the scan couldnt start :thumbd:

- After I uninstalled BD2009, my wireless network stopped working for some reason. So I had to reinstall the driver for my wlan. Very strange. :thumbd:

[Niels]

-{ Quote: "I have to agree with what's being said on BitDefender

The actual malware removal is quite good just the interface sucks. It's buggy, slow and half the time doesn't work telling you it "Can't access the BitDefender services"" }-

This behavior is mostly due a problem or corruption the current version of microsoft.net framework. First remove the previous versions with the tool mentioned here (http://www.raymond.cc/blog/archives/2008/12/02/uninstall-microsoft-net-framework-with-aaron-stebner-cleanup-tool/). After you ran that tool reboot your pc. Download and install the newest microsoft.net framework version (http://www.microsoft.com/downloads/info.aspx?na=22&p=2&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d333325fd-ae52-4e35-b531-508d977d32a6%26DisplayLang%3den).

Hello virtumonde,

First. I want to thank you for replying.

Like I said the bugs that I reported were fixed.

There was a very large product upgrade that contained lots of bug fixes the build what I am speaking about was 12.0.11.2.

I agree that BitDefender had released version 12 (2009 products) too soon. But when version 2009 was available mid September I didn't had any of the issues on all my home systems.

I didn't tested the game mode yet after the upgrade but I saw an improvement that you now need to confirm if you are out of the full screen mode. I need to test it if that is fixed. I reported that also.

So far I don't have the issue with BitDefender Antiphising toolbar crashing Firefox. In some rare occasions the BitDefender Antiphising toolbar crashes Internet Explorer.

Sorry to say but I don't have seen the behavior that you described about updating issues.

Is the terminal services service active on your system? Because BitDefender needs that service.

The only issue that I have and reported is that BitDefender scan engine got stuck on large .rar archives. For the rest the scan engine works. I now exclude archives because when I don't extract them the content will not able to run.

This is my personal experience that I have from BitDefender products on all my systems is very positive. If that wasn't the case I would moved to another product.

Kind regards,
Niels


ola nordmann,

Are you using a 64 bit version of windows? Are you using tools such as revo uninstaller or similar products that are monitoring during installation? If so that can cause a corrupt installation. So disable these tools. Was it a branded system? I mean came it from HP,Acer,... It could be that a security software was preinstalled and loaded. Was there any other security software active during the BitDefender installation?

To remove BitDefender completely you need the specific removal tool (http://www.bitdefender.com/files/KnowledgeBase/file/BitDefender_Uninstall_Tool.exe). If you are using a 64 bit version you need this tool (http://www.bitdefender.com/files/KnowledgeBase/file/BitDefender_Uninstall_Tool_x64.exe). You need to run this tool 2x. 1 time before you reboot and after that reboot.

Kind regards,
Niels

[virtumonde]

Here are 2 screenshots.I installed this again now .The first one i'm not even going to comment.The second one when i wrote in the previous comment that i don't know about did it or not update??This happened on every install.The update button is grayed out and it stays like this forever unless i reboot.It happens both on manual or if i check the Gui after automatic update.
If doesn't even matter if the product has great detection or not.It's Trojan. Vundo.FXR it's IMO is the best right now for this threat but the product must work to catch it :-)

[virtumonde]

hmm.Sry.This is the 1 st screenshot .For some reason i messed up the file size was too large.My request is about the screen in the post above regarding the update

[Niels]

Hello virtumonde,

You need to take a look into the history. More specifically the update section. There you can see if the update was successful. Is that button always greyed out or not? Normally that button isn't clickable when BitDefender is installing the updates. In other sections of BitDefender such as antispam,antivirus the default button is also greyed out when you use the slider. You have the latest signatures and engine version installed.

EDIT: You need to wait before the updates are correctly installed when you update by right clicking on the red BitDefender icon near the system tray. The problem is that the the finish (complete)/next button appears to quick. You need to wait till you see the message download complete and both by status and total update 100 %. I am referring to your second screenshot.

Kind regards,
Niels

[virtumonde]

-{ Quote: "Hello virtumonde,

Is that button always greyed out or not? Normally that button isn't clickable when BitDefender is installing the updates.


Kind regards,
Niels" }-
Thnks for reply.Again like i said.It is grayed out until i reboot.I enter the update module and i see the buton like this even if i don't update manually.It downloads the updates but it can't install them .I'm not gonna uninstall this i'm gonna leave it running for now to see what is working or not.
One good thing regarding the product update that you mentioned is that i've tried Dep&Full scanning and it works.Gonna test game l mode also again later.
Btw there is a FP on a counter strike component hl.exe by the Behavioural scanner

[Sm3K3R]

-{ Quote: "Thnks for reply.Again like i said.It is grayed out until i reboot.I enter the update module and i see the buton like this even if i don't update manually.It downloads the updates but it can't install them .I'm not gonna uninstall this i'm gonna leave it running for now to see what is working or not.
One good thing regarding the product update that you mentioned is that i've tried Dep&Full scanning and it works.Gonna test game l mode also again later.
Btw there is a FP on a counter strike component hl.exe by the Behavioural scanner" }-

I ve reinstalled BD 2009 AV 3 days ago and the present build seems good (less bugs than 2 months ago)and the behavioral finally works properly for me.
Behavioral scanner has no FP s its just letting you know that an executed file may be dangerous you decide if its on the white or black list, if the game its original(no cracks) then ofcourse its a safe file my dear friend:argh: .
Many BD issues are due to hard drive problems (incompatibilities between the PATA/SATA controler ,bad cables or for the SATA drives a cause may be the NCQ "feature" with some drives) or RAM agressive memory timings, so untill you check you hardware properly dont talk bull8) .

[cet]

-{ Quote: "Niels Hello cet,

You can try this open BitDefender switch to advanced view if you didn't already have done that go to antivirus high light the shield tab press on scanner settings. Under the section excluded applications press on the add button now browse to the installation folder of zone alarm and select the process needed for update press on open. It could be that you also need to go to the common files folder which is a subfolder of the Program Files folder and see if the update file of zonealarm isn't located there. Are you using vista or windows xp?" }-

Thanks,I tried that and found out that I had to exclude ''C:\Windows\System32\ZoneLabs\updclient.exe
Now ZAP antispyware updates without any problems.I am using XP pro.

[virtumonde]

-{ Quote: "I ve reinstalled BD 2009 AV 3 days ago and the present build seems good (less bugs than 2 months ago)and the behavioral finally works properly for me.
Behavioral scanner has no FP s its just letting you know that an executed file may be dangerous you decide if its on the white or black list, if the game its original(no cracks) then ofcourse its a safe file my dear friend:argh: .
." }-
I know i assumed that one of the most popular games was whitelisted by default.And the game is paid.10$ is cheap even for me.Btw with the new change of protocol at cs i wish i would been using the cracked version.

-{ Quote: "
Many BD issues are due to hard drive problems (incompatibilities between the PATA/SATA controler ,bad cables or for the SATA drives a cause may be the NCQ "feature" with some drives) or RAM agressive memory timings, so untill you check you hardware properly dont talk bull . " }-
The machine that i test Bitdef is a gaming one.If Gta 4 and Fallout 3 work so must any other product i assume.

[tiagozt]

Or BitDefender improve and back to reality in 2009 or it will be one more AV like other that doesn't justify its existence.

[ola nordmann]

-{ Quote: "
ola nordmann,

Are you using a 64 bit version of windows? Are you using tools such as revo uninstaller or similar products that are monitoring during installation? If so that can cause a corrupt installation. So disable these tools. Was it a branded system? I mean came it from HP,Acer,... It could be that a security software was preinstalled and loaded. Was there any other security software active during the BitDefender installation?

To remove BitDefender completely you need the specific removal tool (http://www.bitdefender.com/files/KnowledgeBase/file/BitDefender_Uninstall_Tool.exe). If you are using a 64 bit version you need this tool (http://www.bitdefender.com/files/KnowledgeBase/file/BitDefender_Uninstall_Tool_x64.exe). You need to run this tool 2x. 1 time before you reboot and after that reboot.

Kind regards,
Niels" }-
Thanks for the reply :)

I tested BD2009 (AV only) on 32-bit Vista Business. It is a HP Compaq laptop, but no other security software was installed when I tried BitDefender. Norton 2007 came factory-installed on the laptop but was removed completely with Symatec's removal tool because it was only a trial-version.

After a little googling it seems like other people have also had problems with the on-demand scanner.

Also I question the need for a dedicated removal tool. Why can't I remove BitDefender completely with Windows' Add/Remove function?

[Rain_Train]

I used BitDefender 2009 Internet Security, and I liked it. It was very configurable (even down to the behavioral scanner). It was fairly stable; it only had one hiccup, which was solved with a reboot. I also liked that it incorporated a behavioral scanner.

Still, the one problem was that it was a little too heavy for me. It slowed down my computer startup and ate some of my CPU. Also, just the GUI portion took up around 35,000 K of memory. I know because even when I exited the GUI, it still showed up in Task Manager, which I thought was odd.

As always, you're bound to get mixed reviews. So, your best bet would be to trial it before making a decision. Thirty days should give you a good idea of how it works.

[Niels]

Hello cet,

You are welcome. Good to hear that it worked. I don't use zonealarm myself so I was just guessing were the update process could be locate. I only said that you could search where it was located.

Kind regards,
Niels


Hello virtumonde,

Did you already checked history? Do you see any errors listed? If not then BitDefender has installed the updates correctly. I recommend that you do this press the windows button together with r now type this services.msc press enter. Locate the terminal services right click on it and press on properties select automatic by start up type press on apply and ok. Try also what I suggested to matt231.

Can you please tell me what build you are using? To obtain that information right click on the red BitDefender icon and press info.

If it was the behavioral scanner you should have seen a pop-up with the following 2 options: allow or ok (terminates the process,installer,... immediately)

You can also configure the behavioral scanner to a lower level. Just follow the instructions that I gave to cet. And set it on medium or high or even low. So you will get lesser pop-up's.

Kind regards,
Niels

Hello ola nordmann,

Sometimes it could be that BitDefender selfprotection didn't closed properly and so it prevents to remove drivers in device manager. The uninstall tool is able to do that and also remove the registry entries. Slow GUI try what I suggested to matt231. It could be a bad installation. Did you already tried installing it from a different user account?

Kind regards,
Niels

[The Hammer]

Hello Niels. I don't use BitDefender at present as I am satisfied with my current Av. However it's nice to see someone like yourself around to help those that do. I've always liked the BitDefender GUI as well.8)

[virtumonde]

Ok call me crazy ,i did seen some improvments ,scan could complete without problem,no firefox crash ,could not test Game Mode with this build but this did it for me.I mean WTH!!!!!!!!
After this beautiful message (http://img185.imageshack.us/img185/8840/20081222025258dj6.jpg),and reboot Bitdefender services are reported as switched off for an update and they remain so ,i have to reboot to get rid of the error.
I will test again hopfully early next year all remaining bugs will be fixed.I've tested this 12.0.11.2 build on a xp pro sp 3 Intel Core2 Quad Q9650 3.0GHz,motherboard Asus STRIKER-II-NSE,4GB Ram.
Thanks for the effort Niels Really appreciate it.

[Macstorm]

-{ Quote: "Hello Niels. I don't use BitDefender at present as I am satisfied with my current Av. However it's nice to see someone like yourself around to help those that do. I've always liked the BitDefender GUI as well.8)" }-
my thoughts exactly.

Niels is really a great guy :thumb:

[DVD+R]

Why did they mess up a totally awesome AV :( I refer to BD9. This was Far Far the Best out there at the time :lurking:

[Niels]

Hello virtumonde,

Strange that you didn't already received the update to build 12.0.11.2 I received that update in the beginning of December. That is also the reason why I asked you for your current build because in that build that contained bug fixes normally also for game mode. When did you installed BitDefender?

I must say that I never installed a trial version of BitDefender. So it could be that trial versions don't get the product upgrades immediately? I still find it strange normally BitDefender will always check for an more up to date installer before starting the installation.

Normally BitDefender should report that you need to reboot.But that message doesn't always appear even when you not have checked the op. I always recommend when there is a large update that you always reboot even if not asked. Otherwise you might be unprotected.

You are welcome. Feel free to ask if you have any further questions.

It seems that you have plenty of ram my computer has only 512 MB ram and BitDefender TS doesn't slow it down.

Kind regards,
Niels

Hello rain_train,

I suppose that you are speaking about uiscan.exe? That mostly happens when the threat scanner has crashed. In the previous BitDefender versions all what you had to do was restarting the virus shield service but that is impossible now. Only if you disable BitDefender selfprotection.

Kind regards,
Niels

Hello Macstorm,the hammer

Thank you guys for these kind words. I really appreciate that.
For me everybody may have his opinion but what I don't like are posts that don't clarify what problems they have and only say it "sucks" or it's buggy without given any more information.

Kind regards,
Niels

Hello DVD+R

Can you please clarify? For me there where improvements : behavioral scanner,file vault and encryption of instant messengers chatsessions (if all parties have BitDefender version 12 installed (2009 products). I must be honest that maybe I am little biased because I never tried any other antiviruses since I first installed version 8.

Kind regards,
Niels

[Firecat]

-{ Quote: "Why did they mess up a totally awesome AV :( I refer to BD9. This was Far Far the Best out there at the time :lurking:" }-
I agree. BitDefender 9.5 was one of the best AV products I have used in the whole time I used a computer. Version 10 was not too bad but version 11 onwards has been, well, unresponsive to my system. :(

However, as it stands BD is a pretty good product with good protection and good support.

[osip]

I wish you the very best, Niels...
I'm with BDTS 12.0.11.2 and have no issues at all. Downloading problems as with v 11 has been taken care of. In my opinion BD is still in the top league together with 4-5 others, looks to me as with one negative whizzle all tend to follow... Time to break that trend.

[Rain_Train]

-{ Quote: "Hello rain_train,

I suppose that you are speaking about uiscan.exe? That mostly happens when the threat scanner has crashed. In the previous BitDefender versions all what you had to do was restarting the virus shield service but that is impossible now. Only if you disable BitDefender selfprotection.

Kind regards,
Niels" }-
Thanks for the reply, Niels. I appreciate how you take the time to respond to our replies :thumb: . In any case, I don't think we are on the same page. I forget the exact name of the process, but I'm pretty sure it wasn't "uiscan.exe" (I believe that's the right-click scanner?). It was the main GUI, but I can't remember the process name (I used BitDefender 2009 a few months ago as a trial). You know, the one where you could choose Basic Mode or Advanced Mode. I remember that it used a lot of RAM back on my XP machine (about 35,000 K) even when I closed it ("X-ed out"). I had to go into Task Manager and terminate it if I wanted to free up the memory. I certainly didn't disable BitDefender's self-protection!

In any case, that was months ago, and it may have been fixed in an update. Overall, it's a great product; it's just that it had a memory and CPU issue that, unfortunately, was noticeable. Who knows – maybe I'll give it a try on my new Vista machine and it will work without a hitch.

[osip]

BDTS runs very light here...
: 204987

[Niels]

Hello rain_train,

uiscan.exe is used by all scan types I mean scheduled scans (deep,quick,autologon,...), right click scans even when you drag and drop files and folders on the scan activity bar.

I can remember that some members on the BitDefender forum had the issue where seccenter.exe wasn't closed when exiting. I can't test it if it's solved because I never had that issue. I think that it might be fixed now. Because in the last few months there where some large and small product upgrades.

If BitDefender Security Center was unresponsive most of the time this is due a damaged microsoft.net framework installation. I posted instructions how you can try to solve it.

With memory are you referring to page file usage? How long did you let your computer run without shutting it down? There was or still was a memory issue when you let your computer on for a few days. But that was a high page file usage not real memory usage.

You can't disable selfprotection when you have opened BitDefender. I know how to do that but it's only possible after you have done a reboot.

Hopefully maybe in the future you will retest BitDefender. Every security software could have problems on a computer configuration.

Kind regards,
Niels

Hello osip,

The only bad thing is that BitDefender only releases bugfixes in one large upgrade. So that is why it can take some time before there is an update. And that is also why people keep complaining about slow fixing of issues. Like I said before BitDefender do listen to bugs that are found. That is what annoys me.

Kind regards,
Niels

[Rain_Train]

-{ Quote: "Hello rain_train,

uiscan.exe is used by all scan types I mean scheduled scans (deep,quick,autologon,...), right click scans even when you drag and drop files and folders on the scan activity bar.

I can remember that some members on the BitDefender forum had the issue where seccenter.exe wasn't closed when exiting. I can't test it if it's solved because I never had that issue. I think that it might be fixed now. Because in the last few months there where some large and small product upgrades.

If BitDefender Security Center was unresponsive most of the time this is due a damaged microsoft.net framework installation. I posted instructions how you can try to solve it.

With memory are you referring to page file usage? How long did you let your computer run without shutting it down? There was or still was a memory issue when you let your computer on for a few days. But that was a high page file usage not real memory usage.

You can't disable selfprotection when you have opened BitDefender. I know how to do that but it's only possible after you have done a reboot.

Hopefully maybe in the future you will retest BitDefender. Every security software could have problems on a computer configuration.

Kind regards,
Niels" }-
Yes, based on osip's pictures I remember that the process was seccenter.exe. And you're right, it wouldn't shutdown when I closed it, which is why I had to use Task Manager to terminate it. That's the memory issue I was referring to: seccenter would use up 35 000 K, which was more than vsserv.exe and the actual antivirus components of BitDefender. That, and the fact that it caused occasional CPU spikes, were what kept me from buying it.

However, that was on my old XP computer (with 1 GB RAM) months ago. I'm sure (I should hope so!) that several bugs have been fixed since then. I have not yet tried it on my new Vista computer (with 3 GB RAM), but that might change.

[osip]

I myself have 1 GB RAM...Also, build 12.0.144 is out, can't fnd any changelog though...Does the upgrade require uninstall ?

[Niels]

Hello rain_train,

My computer has only 512 MB but I must say that I only have BitDefender Total Security 2009 installed and no other security software that is running in realtime mode. Many bugs were fixed in the build that I mentioned in this topic. It's normal that vsserv.exe sometimes uses lots of ram but that is only when BitDefender is scanning files that are very compressed.

Kind regards,
Niels


Hello osip,

No, upgrades are automatically being installed after you have rebooted your pc. Normally you should be informed by a pop-up that you need to reboot. Even if not asked just reboot. I don't have the upgrade yet but that is because I don't have an English version. The English version always get the product upgrades first even before the Romanian version (country where BitDefender is located but I think that you already knew that).

Kind regards,
Niels

[osip]

Ok,Niels, thanks for that...I have the english version but hav'nt seen the prog upgrade yet...BTW, on my BD setup I have sandboxie and admuncher, that's all ...(yes, Romanian, I know...)

[renegade08]

-{ Quote: "
To all who have complaints. Please mention what you find buggy. I can report them to the developers. What I don't get is that you only post in this topic for complaining without given any proof. I personally don't post in other topics that it's buggy before mentioning what issues I had." }-

Hello Niels

Can you tell me something more about this bug?
Is it resolved?

Realtime Antivirus & Antiphishing Mail Protection Disabled, BD AV 2009
forum.bitdefender.com/index.php?showtopic=10684

I see that BD forum is in little mess and there are slow responses and compared to Avast forum, well...... Let's just say it's HUGE difference.

When i've installed BD 2009 some of the protections were disabled and after numerous trying of enabling them i don't have much success.

I like to try BD but with lots of bugs reported i just question myself is it worth?

I mean, if some of the services are disabled and not working how can that impact on product's efficiency?

[L815]

I used to like BD in th past. Although, the recent version (preferably 2008) was giving me a lot of issues with BD services, extremely long load times.

I'm going to install 2009 trial tonight, play with it for a few, and then post my findings :]

System: Vista 32bit Home Premium (vlite[ed])

[renegade08]

-{ Quote: "I used to like BD in th past. Although, the recent version (preferably 2008) was giving me a lot of issues with BD services, extremely long load times.

I'm going to install 2009 trial tonight, play with it for a few, and then post my findings :]

System: Vista 32bit Home Premium (vlite[ed])" }-

I liked BD in past too, but it's bloatware now. Unfortunately.

I've tried again today and installed it but still were some issues.

I'll pass it for the moment.

Keep us inform how will react on your system.

[L815]

-{ Quote: "I liked BD in past too, but it's bloatware now. Unfortunately.

I've tried again today and installed it but still were some issues.

I'll pass it for the moment.

Keep us inform how will react on your system." }-

Here's my updated experience with 2009.

Install: Went well, no problems
Reboot: Went fine, a little slow to load up but expected after a fresh install.
Trial screen: Expected, but a bit annoying (more so than Avira's)

Experience on usage: Feels lightweight, but can certainly tell it's there when something like a cd/dvd is put in, or downloading/installing an application. On regular usage, it's not bad. Browsing speed isn't noticeably different.
Not bad, but I'm on a laptop and Avast/Avira play a bit better in this case. For a desktop with even better hardware, I wouldn't think it would be noticeable at all.

Reboot again: Now that it's settled in, I did another reboot and experienced the same thing as before, slow to load up. Much longer than Avast/Avira and some other's I've tried before. It takes around 1-3 minutes just to settle in.

Overall, it has improved a bit. I didn't any service errors, or freeze ups like I have in the past. I must agree, though, with renegade08 that it has become bloated. It no longer feels as sleek as it has in the past.

Hopefully they will revert to their old ways, maybe follow along suit with Norton who learned from their mistakes.

I don't mean to discourage anyone to use it, but for a laptop I'd suggest something else unless you are plugged in 90% of the time :p


PS: The uninstall was taking forever without any progress. Googled "bitdefender uninstall tool" and it took me to a support page with an uninstaller which worked flawlessly, and fast.

[TKHgva]

-{ Quote: "Hello rain_train,

I can remember that some members on the BitDefender forum had the issue where seccenter.exe wasn't closed when exiting. I can't test it if it's solved because I never had that issue. I think that it might be fixed now. Because in the last few months there where some large and small product upgrades.

If BitDefender Security Center was unresponsive most of the time this is due a damaged microsoft.net framework installation. I posted instructions how you can try to solve it.

Kind regards,
Niels" }-

Hello Niels,

I'm posting from Switzerland. I'm new to the forum and also somehow a novice with regards to computers and security. I aquired a laptop 7 months ago and I've been trying to setup a correct defence strategy. I'm learning a lot from this forum, although sometimes posts info is a bit too advanced for me.

Your posts were also helpful. You must be very appreciated for your help here. Congratulations on your dedication in helping others solve their issues and for your patience.

You appear to know BitDefender very well. If you get some time, I would be glad to discuss some simple issues and setups for BitDefender. Below is a question I have as well as feedback concerning the seccenter.exe issue you mentioned in this thread.

So I would very much appreciate any advice.

I installed the BitDefender Total security 2008 with a 2 year liense last year and recently got an upgrade to 2009. The build I am running is 12.0.11.4.

1) Feedback on seccenter.exe issue: I have this seccenter.exe issue. Started 1-2 months ago. I couldn't access the BitDefender control panel by clicking the taskbar icon or even from "Prog Files". BD support then told me I have to end the seccenter.exe task in task manager. When I end the task, I can then access again but it's quite annoying. It happens regularly.

Do you think BitDefender can do anything about this if I ask for a solution?
Or is it simply a bug that we have to live with?

So, in refferal to your quote above: the issue is still present.

2) Questions regarding BitDefender Configuration:

(Quick note: I'm not too lazy to read the help file, please don't get me wrong, I refer to it very regularly. But my concerns started after readng this thread and forum in general: I have realised that after we install and configure a software, we should monitor & analyse the way it works to make sure defence is efficient and that there are no holes).

I think I've figured out how to run and configure BitDefender, but I'm just not sure that it's actually doing all that it should, or that I'm protected in the way I think. I'm too much of a novice to get a clear picture of how my laptop and AV are working together.

- Real time protection: do you set it on default , custom or aggressive? (The latter adds heuristic analysis.) What do you recommend?

- How often should we run: full system scan and deep system scan?

- How can I make sure BitDefender scans new programs I download or even files?
Example 1: I download a new software using Free Download Manager. After the newsoftware.exe. file is downloaded, I right-click and scan withBD. Is there a way to configure BD to scan whatever new data/files arrives on the computer systematically?

(PS On Free Download Manager, there's an option in settings for automatic virus scans. Do you know which program/file I should select in order to use BitDefender as the scanning tool in FDM? Is it something like an exe. file?)

Example 2: U torrent. How can we make sure that the activities of U Torrent are being properly monitored by BitDefender?

- Finally: since installing Spybot S&D with Teatimer, when BD runs the schedule scan, it says: "2 items (paths refer to Spybot) were not scanned due to password protection". Should I ignore this issue?

I will stop here to not abuse too much of your help. I thank you in advance for any help you may provide.

Best regards,

TKHGeneva

[GES/POR]

-{ Quote: "

- Real time protection: do you set it on default , custom or aggressive? (The latter adds heuristic analysis.) What do you recommend?

- How often should we run: full system scan and deep system scan?

" }-

Even though your questions arent directed at me i still wanna givbe give it a go, id personally set realtime protection at aggressive and wouldnt do any manual scans anytime soon - for me realtime protection is enough.

[TKHgva]

-{ Quote: "Even though your questions arent directed at me i still wanna givbe give it a go, id personally set realtime protection at aggressive and wouldnt do any manual scans anytime soon - for me realtime protection is enough." }-

Thanks for your reply.

I've set real time protection to aggressive now.

Sorry, what do you mean by "manual" scans?

Until now I set a fixed schedule for full system scan every night and deep system scan once a week. Does that sound efficient to you?

Thanks, I appreciate your giving time in responding.

[firzen771]

-{ Quote: "Thanks for your reply.

I've set real time protection to aggressive now.

Sorry, what do you mean by "manual" scans?

Until now I set a fixed schedule for full system scan every night and deep system scan once a week. Does that sound efficient to you?

Thanks, I appreciate your giving time in responding." }-

scanning every night i think is a bit too much, i ONLY do a system scan with my AV once every 2 weeks.

[GES/POR]

-{ Quote: "Thanks for your reply.

I've set real time protection to aggressive now.

Sorry, what do you mean by "manual" scans?

Until now I set a fixed schedule for full system scan every night and deep system scan once a week. Does that sound efficient to you?

Thanks, I appreciate your giving time in responding." }-

I ment doing either a scheduled or ondemand scan is of less priority if you keep realtime protection on. In your case doing a deep scan once a week would be more then enough. Y BD thinks a full scan each night is needed beats me

[TKHgva]

-{ Quote: "I ment doing either a scheduled or ondemand scan is of less priority if you keep realtime protection on. In your case doing a deep scan once a week would be more then enough. Y BD thinks a full scan each night is needed beats me" }-

I see, realtime protec is like having the deep scan live "24/7". OK. Thanks for helping me with these very basic settings.

It's not BD that told me to make a full scan every night.... I'm the one that thought a scan should be done daily. I'm learning!

Best regards.

[TKHgva]

-{ Quote: "scanning every night i think is a bit too much, i ONLY do a system scan with my AV once every 2 weeks." }-

OK. I've changed my "custom" schedules... to more normal schedules! Thanks for the help.

[Niels]

Hello TKHgva,

Sorry, for the late response.

1) Feedback on seccenter.exe issue: I have this seccenter.exe issue. Started 1-2 months ago. I couldn't access the BitDefender control panel by clicking the taskbar icon or even from "Prog Files". BD support then told me I have to end the seccenter.exe task in task manager. When I end the task, I can then access again but it's quite annoying. It happens regularly.

Do you think BitDefender can do anything about this if I ask for a solution?
Or is it simply a bug that we have to live with?

I have the same issue sometimes on my vista computer. Did you ran sysdump when the problem happened? Since the recently forum change you can post and support people will answer. The more people who provide information the easier it is to solve problems.

So, in refferal to your quote above: the issue is still present.

2) Questions regarding BitDefender Configuration:

(Quick note: I'm not too lazy to read the help file, please don't get me wrong, I refer to it very regularly. But my concerns started after readng this thread and forum in general: I have realised that after we install and configure a software, we should monitor & analyse the way it works to make sure defence is efficient and that there are no holes).

I think I've figured out how to run and configure BitDefender, but I'm just not sure that it's actually doing all that it should, or that I'm protected in the way I think. I'm too much of a novice to get a clear picture of how my laptop and AV are working together.

- Real time protection: do you set it on default , custom or aggressive? (The latter adds heuristic analysis.) What do you recommend?

I've set it on aggressive and the protection level of the behavioral blocker on critical

- How often should we run: full system scan and deep system scan?

You can opt to run a deep scan once a week.

- How can I make sure BitDefender scans new programs I download or even files?
Example 1: I download a new software using Free Download Manager. After the newsoftware.exe. file is downloaded, I right-click and scan withBD. Is there a way to configure BD to scan whatever new data/files arrives on the computer systematically?

open BitDefender,switch to advanced view go to antivirus,high light the shield tab now press on custom level but on every protection level you set p2p traffic is scanned by scan accessed files press on + to have the maximum protection select scan all files press on ok to save

(PS On Free Download Manager, there's an option in settings for automatic virus scans. Do you know which program/file I should select in order to use BitDefender as the scanning tool in FDM? Is it something like an exe. file?)

uiscan.exe can be used but the problem is that I don't know the parameters. But if you have enable scan http traffic (is automatically being enabled when you have the protection level on aggressive) you are safe. Also BitDefender onaccess scanner will protect you, just as the behavioral scanner

Example 2: U torrent. How can we make sure that the activities of U Torrent are being properly monitored by BitDefender?

You can check that by doing this open BitDefender,switch to advanced view go to antivirus,high light the shield tab now press on custom level but on every protection level you set p2p traffic is scanned.


- Finally: since installing Spybot S&D with Teatimer, when BD runs the schedule scan, it says: "2 items (paths refer to Spybot) were not scanned due to password protection". Should I ignore this issue?

That is absolutely normal. Some security software encrypts or password protect infections that they have removed. Mostly to aviod that you can't accidentally run them or that another antivirus can detect them again. BitDefender doens't know the password so that is the reason why it's skipped.

Kind regards,
Niels

[TKHgva]

Hello Niels,

No problem at all; I appreciate your replying to the post.

Thanks a lot for the step by step help. You're really blessed with the quality of patience.

I've got BD set for full protection and happy now. I'll also post in the new BitDefender forum, as you suggested. That's great that they have people from support to answer on the forum.

Thanks for letting me know the log issue (skipping files when scanning)with Spybot S&D was normal, and especially for giving details. That way one learns the "pourquoi et comment". However, I've left Spybot S&D definitely and opted for the licensed version of Prev X Edge. It feels more silent and scans more rapidly (in my novice's opinion).

Regarding my question for setting BD as a scanner for new downloads in Free Download Manger (FDM), I thought about putting uiscan.exe as well. However, as when in doubt I usually ask, so this is what BD support replied:

"BitDefender does not have this option, as the location of the file you are
looking for is constantly being changed after each update.
(However, not using this function in FDM) will not affect the security of your system, as it will scan in real-time
all the accessed files for malware. "

So basically what you advised to do (scan shield-P2P-check all) is the answer. Thanks. I'll also be posting any issues

I must also say that BD support is usually very rapid at responding to requests and helpful. I usually get responses the same day, at the best a few hours after inquiring.
However, I've emailed them a couple of times requesting support phone numbers, because sometimes it's easier to talk to someone; but they haven't provided any numbers. I live in Switzerland, their Swiss helpline is based in the German speaking part, but I live in the French area and can't handle technical explanations in German. So I tried a few times calling France support, the UK support and the International English support they provide in our BD account. However, neither of those numbers went through or worked. Strange.

Besides that, I had an issue last week: for 3 days update would stop at 20%. So after sending them all the sysdump, bdtar...files they made me uninstall and reinstall with "latest download package". It's working again now.

Thought I'd mention the above as the thread is "BD 2009 comments please".

Ok, thanks again.

PS
Do you work at BD support by any chance? I don't think so, because I haven't seen BD support reply to inquiries in the question-by-question style you used. The only ones I've seen that respond in that way before you was PrevX support. Their support is really good as well.

[TKHgva]

-{ Quote: "Y BD thinks a full scan each night is needed beats me" }-

Just to add something (not of national importance though...):

I had to reinstall BitDefender last week (due to an update bug) and after installing a fresh new version of BD, I saw that the full scan schedule is actually set by default at 2AM daily. So BD default settings actually considers a full system scan is required/advised every day.

[GES/POR]

-{ Quote: "Just to add something (not of national importance though...):

I had to reinstall BitDefender last week (due to an update bug) and after installing a fresh new version of BD, I saw that the full scan schedule is actually set by default at 2AM daily. So BD default settings actually considers a full system scan is required/advised every day." }-

I know but imo its a bad call on their side, everyone knows that it isnt needed to do daily full long scans when your protected in realtime though it wouldnt hurt to do a weekly one just incase. Every night is plain waist of resources n time.

[jedi_m]

I use BD Antivirus since Version 10, couple of years ago. Right now I still have it installed on 2 computers, it's up to date on version 2009 and it runs smooth. One license is installed on my son's computer and it runs well together with Spy Sweeper 5.5.7.124 and also Net Nanny (Internet filter). I think Bitdefender is still a big player.

[Niels]

Hello TKHgva,

No, I am just a volunteer and that since the start of the official forum. Before I was active on an unofficial BitDefender forum also as moderator. But I do know some people who work for BitDefender. It's been a while that I needed to install BitDefender again but I thought that you could opt not to scan daily at 2am. But I am not 100% sure. It isn't necessary to run a daily full scan.

Kind regards,
Niels

[TKHgva]

-{ Quote: "
It's been a while that I needed to install BitDefender again but I thought that you could opt not to scan daily at 2am. But I am not 100% sure. It isn't necessary to run a daily full scan.
" }-

Hello Niels,

Thanks for volunteering to give your help on forums:thumb:

By the way, I didn't express myself very clearly: when installing BD, the scan is automatically set at 2AM daily, but that can be changed to one's preference (no scan, once, periodically etc at the time one wishes). But you know all that.

Best regards, hope to bump into you on the BD forum if I need some help. I'll post soon (didn't make time yet) because I had a BD "blackout" after making a new setting in advanced system settings in Vista, but I'll post that there.

A+

[CookieCrumbler]

It had waaaaaaaay too many FP's. I really dont like bitdefender.

[GES/POR]

-{ Quote: "It had waaaaaaaay too many FP's. I really dont like bitdefender." }-

Can you tell us wich files?

[Niels]

-{ Quote: "Hello Niels,

Thanks for volunteering to give your help on forums:thumb:

By the way, I didn't express myself very clearly: when installing BD, the scan is automatically set at 2AM daily, but that can be changed to one's preference (no scan, once, periodically etc at the time one wishes). But you know all that.

Best regards, hope to bump into you on the BD forum if I need some help. I'll post soon (didn't make time yet) because I had a BD "blackout" after making a new setting in advanced system settings in Vista, but I'll post that there.

A+" }-

Hello TKHgva,

I thought that you asked me how to preventthe 2am scan during installation.

Kind regards,
Niels

-{ Quote: "It had waaaaaaaay too many FP's. I really dont like bitdefender." }-

Hello CookieCrumbler

I suppose that you are referring to riskware detections. I mean tools that are legit and can be misused. To give a few examples software to gain remote access on another computer,password revealer's,... or packer detections.I use BitDefender for a long time and I don't had that many false positives. Please otherwise mention what files were being detected.

Kind regards,
Niels

[TKHgva]

Apart BitDefender asking to allow a program or not (to auto add to Start Menu for ex.) when installing applications for the first time, and very few times when I get a warning of attempted Registry changes, I don't recall having any false postives on any programs that were actually running on the system, and I have quite a few programs now. This is over a period of 8 months since I installed BitDefender. Also, I have real-time protection on aggressive.

Also, deep scans and full system scans, over a 8 month period, never revealed any infections. BD also successfully blocks downloads of harmful files.

From what I have read on the internet about some people getting many FPs from their AV, I think BitDefender ranks very well (in my personal opinion and experience). Maybe my memory is short, there are certain occasions when BitDefender alerts that a program might be a threat, but that's only during installation time. However, in my internet and computer usage, BD's behaviour is far from the statistics mentioned by CookieCrumble. It runs quite smoothly and silently I find.

[Niels]

Hello TKHgva,

The purpose of registry control is only to alert everything that is added to the registry,run key so it will automatically run at each boot. This is that so you may prevent an infection that isn't detected yet by BitDefender by preventing it to add it to the registry so it can't start and you can use B-have to block changes. B-have only reports possible malicious actions. So that is also why you see many times the pop-up's. You can reduce that (behavioral scanner) by excluding legitimate processes or by changing the slider from critical to low. So infact that aren't false positives. Or I didn't understood what you said?

Kind regards,
Niels

[aniku]

Sorry to say but their B-Have really suc* ,
They hadn't been able to improve it in these last 2 years.

In some av test B-Have scored same score today as 2 years ago!
I've tested it myself on "many" Unknown files and it doesn't seem to be a superior on Unknown files.

[TKHgva]

Hello Niels,

You understood correctly; it's probably me that doesn't explain very specifically and with correct terminology, I'm still learning how to use computers (I even had to look up the definition of false positive after reading the posts, just to make sure I knew what I was saying before posting...).

So you are surely right: those aren't false positives that I am getting; which confirms what I was trying to say about BD not being "over-reactive" and running well, at least on my system and with the use I make of the internet.

I actually get very few registry alerts from BD. I mean that on aggressive mode, I don't feel like BD is constantly alerting me, in a way which makes me want to reduce the scan level/settings. What I was trying to say was that BD doesn't seem it's "over-reacting" in situations where it should remain "passive", contrarily to what the poster CookieCrumble seems to have experienced.

Would you care to kindly explain a little bit more this section of your post:
"The purpose of registry control is only to alert everything that is added to the registry,run key so it will automatically run at each boot. This is that so you may prevent an infection that isn't detected yet by BitDefender by preventing it to add it to the registry so it can't start and you can use B-have to block changes."

I just need a bit more to fully understand. Thanks!

[Niels]

Hello TKHgva,

I will try to explain:

When a software wants to start together with windows it needs to create a value that points to a file that is needed to program to start. That particular key is called run. What BitDefender registry control do: is always asking if you want to allow or block the creation of a value inside the run key in your registry. During an installation that behavior is common.

Kind regards,
Niels

Hello aniku,

Did you ever had the behavioral scanned enabled and set on critical?(only possible in the 2009 edition a.k.a version 12).
Soon quickscan will be available, now it's still in bèta. That is a new technology that automatically uploads unknown files to BitDefender virus labs. That will be a good addition to BitDefender's current protection.

Kind regards,
Niels

[aniku]

Hello aniku,

Did you ever had the behavioral scanned enabled and set on critical?(only possible in the 2009 edition a.k.a version 12).
Soon quickscan will be available, now it's still in bèta. That is a new technology that automatically uploads unknown files to BitDefender virus labs. That will be a good addition to BitDefender's current protection.

Kind regards,
Niels" }-

We were posting about B-Have - detect - undetected Unknown files. Not behavioral scanner.
You know as well as i do that in last 2 years their heuristic B-Have has not been improved.

Quicskan - people already subimit more then hundred of thousand of Undetected samples to Bitdefender i still don't see that they improve their engine , so why would they improve with Quickscan even if they got more samples? I think it would be more FP's with Quickscan :)

I am not saying BD is bad but Bitdefender few years ago has stopped in same level-detection rate, it has good detection on Unkown files but it has never improved the "Engine" but stayed in that lever just "Good" and this every user that use Bitdefender product know, that's why many of them changed to Eset, Avira or some other good product.

[osip]

I will not start an argue...just pointing out. FP: s are a common fact with all vendors, some have more some have less...an example, the leader in FP:s is Avira, but is in the same time the leader in detection...With the BD suite you have to consider not only detection on demand but also intrusion detection and behaviour analyze...I will say that BD is among the some 5 best suites...Comparitives alters from month to month and No 1 today isn't tomorrow. That' s my point of view. It' s the general picture you have to rely on.

[trjam]

-{ Quote: "I will not start an argue...just pointing out. FP: s are a common fact with all vendors, some have more some have less...an example, the leader in FP:s is Avira, but is in the same time the leader in detection...With the BD suite you have to consider not only detection on demand but also intrusion detection and behaviour analyze...I will say that BD is among the some 5 best suites...Comparitives alters from month to month and No 1 today isn't tomorrow. That' s my point of view. It' s the general picture you have to rely on." }-
I dontthink anyone is questioning their detection ability. It is, the damn software is just so buggy. From imcompatibilities to having everything work fine one minute and the next it doesnt. Great product that causes a great headache.:dry:

[osip]

Well, headache is bad...for sure. If several ppl have headache with BD it speaks for itself, I agree to that. But sometimes it seems to me as some are comparing AV:s as cars...
BD hasn'n left me with headache yet, on the contrary, only minor thing with the trayicon not showing up from time to time, but for me that's minor....Maybe the headache has to do with something else ?

[trjam]

my thoughts on it, are pretty much the consensus I get from others here. Ones that seem to be fair and accurate.

[virtumonde]

There's suppose to be soon a major product update.
Maybe Niels or some from BD can post when this happens.I posted my opinions regarding the product.I think it passed more than 6 months after it was released and i'm not sure someone can say it's working flawless for them.About the same happened to their 2008 line.

If someone has time ,and has BD AV 2009 installed on some image can you please check the handle column in ProceSExplorer for bit defender processes.When you boot and after 2hours of PC usage(doesn't matter how: gaming or just looking at your desktoop ;D ).I seen some high numbers here last time i tested it and i'm curious to see if on other PC is the same.

[Niels]

Hello aniku,

B-have heuristics of BitDefender's AVIS are more aggressive then the ones in the current home products. The only problem if the high sensitive heuristics are implemented are the very high false positives grate including packer detections. You can download AVIS here (http://www.bitdefender.com/files/KnowledgeBase/file/AVIS.zip). You can update the heuristics also. So you know the real strength of BitDefender heuristics.


Kind regards,
Niels


Hello trjam,

Can you give examples of incompatibilities? When was the last time you tried BitDefender? There were a couple of large upgrades that fixed bugs and incompatibilities. Since the end of February there are now support people active on the BitDefender forum.

Kind regards,
Niels


A large product upgrade is being scheduled for the end of this month.

[vijayind]

When I tried out BD 2009 beta and the soon released version, it was buggy as hell. But after Nor*on fiasco, I decided to give it another try. And the slowdown,crashes were gone.

But still some minor bugs remain. The most troublesome, IMO are its HTTP scanner and antiphishing component. HTTP scanner slows down browsing too much and the anti-phishing component seems to have generic rules that prompts notice for known sites. And then there is that icon disapearing and securitycenter not opening trick that BD keeps pulling every now and then.

In short, BD now is a much better product. But I am suprised that after so much time and feedback, they still haven't cleaned up their act. Ooh, lets hope the next upgrade does all that ;)

[osip]

-{ Quote: "And then there is that icon disapearing..." }-
Solved.
Control Panel/Adm.tools/services/Terminal Services:in properties tick automatic instead of manual.

Overall v 12.0.12 runs very light and BDIS is my main choice for the coming year. Other recently tested products are Avira prem 9 with OAfree, Avira prem 9 with Outpost, Agnitum OSS, KIS,NIS, Kav with OPfw,PandaIS, F-secure newest beta...All these are good but it's like cars, the taste differs...And my choice comes inspite of all negative responses and comments regarding BD. Due to my testing I at least has something to compare with....

[TrojanHunter]

Bitdefender Internet sercurity offers a lot for its reasonable price tag.

[Saraceno]

How light is the free version?

I know it's just an on-demand scanner, but does the user have to manually update?

[vijayind]

-{ Quote: "How light is the free version?

I know it's just an on-demand scanner, but does the user have to manually update?" }-
No the user doesn't need to manually update. BD Free, will install itself to startup and periodically update itself automatically. But no real-time protection.

Light ... I think you mean during scanning, right ? Well during a full deep scan it will pretty much fully utilize your CPU. In Idle time, it take almost no resources since the only component running in the background is the updater.

@OSIP: Thanks for the info. Its about time they fixed this old bug. Lets hope more fine tuning is on the way. :thumb:

[gery]

what about their firewall does it do anything? while i had it it seemed dead. while others block stuff attacks ect.that is my main concern about BDIS.

[Saraceno]

Thanks for that vijayind.

I guess the free version might suit those who use sandboxie, and want to use BD just to scan a few files recovered.

[vijayind]

I guess, you can always use it as a good second fiddle scanner.

[Antus]

Ihave been using Bit Defender now for over a week, and have no major issues at this stage in time.Resources are low and no significant impact on my PC.As for a firewall it has its own built in and everything shows stealth so far . I have to be quite honest if there are bugs I have not observed any yet. It appears to be a very solid and good product.

[osip]

About detection rates in various tests it, as many others, moves forward and back depending on test month...You have to take the general picture into consideration. Also, most tests are made with the demand scan, the heuristic, IDS, behavioural protection are hard to compare. Taking that into the account BDIS is among the 5-6 best as I see it... Unbeleivable that BDIS is more or less disregarded here at wilders....It' s time to turn the wind...

[tekkaman]

Our company bought Bitdefender IS 2009. And it simply doesn't work. I've tried it on 3 different computers already and the realtime shield won't activate. We're considering going to Officemax and change it for Kaspersky. I've searched bitdefender forums about the problem and it's an issue since last year and is still not fixed.The support from Bitdefender sucks also.

[Cloud_Shadow]

Well just recently, i tried Bitdefender. I was testing how good the prevention was, the first thing i threw at it(a rouge antivirus software), it didn't block it and let it run.If it hadn't been for Comodo D+, my pc would have been infected.

Norton and KAV detected it.

I also uploaded the file to virustotal and only 10 AVs detected it,and it is a virus, thats for sure.

[TrojanHunter]

-{ Quote: "Well just recently, i tried Bitdefender. I was testing how good the prevention was, the first thing i threw at it(a rouge antivirus software), it didn't block it and let it run.If it hadn't been for Comodo D+, my pc would have been infected.

Norton and KAV detected it.

I also uploaded the file to virustotal and only 10 AVs detected it,and it is a virus, thats for sure." }-

That doesn't make Bitdefender a bad product because nothing is perfect.

[The Hammer]

-{ Quote: "Well just recently, i tried Bitdefender. I was testing how good the prevention was, the first thing i threw at it(a rouge antivirus software), it didn't block it and let it run.If it hadn't been for Comodo D+, my pc would have been infected.

" }-If you want to play in traffic , you have to expect to get run over by cars.

[Cloud_Shadow]

Bitdefender did poor in the test mate, caught 2/5 only. Symmantec, kaspersky and Avira Did 5/5.

[TrojanHunter]

-{ Quote: "Bitdefender did poor in the test mate, caught 2/5 only. Symmantec, kaspersky and Avira Did 5/5." }-

Nothing is perfect

[Cloud_Shadow]

-{ Quote: "Nothing is perfect" }-

But i really expected much more from BD, maybe my expectations were high.

[thathagat]

bit defender internet security2009 just shuts itself off....periodically...the tray icon greys out saying bd services not responding...all this while the internet is connected leaving pc vulnerable....is this a bug or is this how it works....?

[gery]

-{ Quote: "bit defender internet security2009 just shuts itself off....periodically...the tray icon greys out saying bd services not responding...all this while the internet is connected leaving pc vulnerable....is this a bug or is this how it works....?" }-
it happened to me also and i had to uninstall it.my 1 year license is unusable now.

[thathagat]

-{ Quote: "it happened to me also and i had to uninstall it.my 1 year license is unusable now." }-

well.installed yesterday...un-installed it today..>:( ....license wasted....but thankfully not my pc........

[icr]

Me too had a bad experience with BD 09:-[

[Sm3K3R]

Use BD 2008 untill they realease the new BD.
BD 2009 its unfixable ,unfortunatelly .To many bugs ,the most annoying for me being the GameMode one (the one with the focus loosing while full screen).

[EsoxLucius]

Well the new version is closer than you think, there will be a BETA opening pretty soon.

[trjam]

like in minutes, or days. Good to hear though. :thumb:

[EsoxLucius]

It's more like a matter of couple of months. :lurking:

LE:

Oh and I forgot to mention that there are people that are looking in at as many forums as possible to try and iron out the bugs and problems. It's just they don't have that much time to talk to each one of you.

[Sm3K3R]

Its good to hear that Florin.
Lets hope the new BD will be as good and steady as BD 10 was.
The longer the public beta the better the final product.

[EsoxLucius]

The BETA for our products had an increased period over the years and the developers really felt the need to use this extra time to deal with the problems.

Maybe 2009 wasn't something that everyone wanted to use because of certain glitches and we really hope to change that this year. I can't give any important information about the 2010 version, but I can tell you that the GUI will be similar to the one that is already in place.