View Full Version : Norton AntiVirus 2009 Tray Icon
Rain_Train
December 18th, 2008, 10:21 PM
Hi, I have a problem with Norton AV 2009. All of a sudden, the Norton tray icon stopped showing up at startup. I look at the Task Manager and I see "ccSvcHst.exe" is running, but the tray icon doesn't show up. I even try double-clicking the desktop icon, but nothing happens. I've looked for a startup entry of some sort, but there doesn't appear to be a startup entry anywhere.
I know my system is clean. The tray icon just stopped showing up, and I'm not sure how to get it back. Can someone help? ???
icr
December 19th, 2008, 04:54 AM
I had the same problem give a reboot to ur computer it will work:thumb:
Niels
December 19th, 2008, 05:14 AM
Try this (http://winhlp.com/node/16). If that doesn't help check this:
I had a similar issue with another antivirus on 1 of my computers the problem on that computer was that the terminal services wasn't automatically started at each boot. You can check this: press the windows button together with r now type services.msc press enter. Now right click on the terminal services select properties by start-up type select automatic press on apply and ok. Now reboot your pc see if you still have the issue.
Rain_Train
December 19th, 2008, 01:59 PM
Alright, I rebooted my computer, but the tray icon was still missing. So I just went ahead and reinstalled, and it works fine now (so far...).
crofttk
December 19th, 2008, 06:02 PM
-{ Quote: "I had the same problem give a reboot to ur computer it will work:thumb:" }-Ditto that problem and the exact same solution on two of my 6 machines last night. Must have been an install glitch in the recently released update(s) I did, but all seems OK now.
Zeena
December 20th, 2008, 03:01 PM
Hi :)
The same thing happens to me from time to time :(
Laptop .. Vista Home Premium - NIS 09
However!
The same thing also happens from time to time..
On My Desktop Computer .. Vista Home Premium - AVG 8 :what:
It Always Seems To Happen .. After There's Been A - Big Update ::)
Kind of like they replaced the old Icon with a new one.
And the new Taskbar Icon is set by Default to - Hide When Inactive
When It Happens To You...
Have you tried clicking the < To make sure it's not just hiding?
The Next Time It Happens - Try This...
1/ Do Not Try To Open - NIS 09
Instead...
2/ Right-Click Your Taskbar
3/ Click On - Properties
4/ Click On - Notification Area
5/ Click On - Customise
Now... In the top half of the little window... Look For - NIS 09
6/ Click On - NIS 09
And From The Drop Down Menu...
7/ Click On - Show
8/ Click - OK
9/ Click - OK
No - Restart Required!
And Once Your NIS 09 Taskbar Icon - Is Back!
You are safe to open NIS 09 again :thumb:
Note!
You might have to repeat this procedure from time to time.
After Big Updates ::)
Hope This Helps! ;)
osip
December 21st, 2008, 02:59 AM
You can also give "Taskbar Repair Tool Plus!" a try if you're with XP...
http://www.kellys-korner-xp.com/taskbarplus!.htm
(It worked for me earlier with similar problems with other apps...)
Rain_Train
December 21st, 2008, 12:11 PM
Thanks a lot for the repy, Zeena. However, the icon was not hidden; it just didn't show up. In any case, a reinstall fixed it. And osip, I use Vista, so I'm not sure if that program would work.
crofttk
December 21st, 2008, 02:33 PM
-{ Quote: "You can also give "Taskbar Repair Tool Plus!" a try if you're with XP...
http://www.kellys-korner-xp.com/taskbarplus!.htm
(It worked for me earlier with similar problems with other apps...)" }-
I appreciate the reference in any event. I've frequented kellys-korner before but never ran across that one. Disappearing notification tray icons pester me once in a while (without hiding inactive) and I'd never run across a solution, so I'll check it out.8)
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