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Page42
December 13th, 2008, 02:33 AM
Mamutu Available December 19, 2008 on Bits du Jour (http://www.bitsdujour.com/software/mamutu/)
List Price: $29.95
Deal Price: $8.69
;)

lordraiden
December 13th, 2008, 05:34 AM
No 64 bit version... no deal xD but nice price

Fuzzfas
December 13th, 2008, 06:25 AM
Great deal, i wish it didn't have online activation.

Perman
December 13th, 2008, 10:22 AM
Hi,

why not $ 10.00 for two years ?
during this current difficult times ?

there will be more similiar offers from other rivals all over the cyber place before we all know it.

djohn
December 13th, 2008, 01:47 PM
All over that deal on the 19th.:thumb:

jmonge
December 13th, 2008, 03:47 PM
{QUOTE-> All over that deal on the 19th.:thumb: <-QUOTE}for this low price,very good8)the good thing that defensewall and mamutu get along very good

SIR****TMG
December 14th, 2008, 01:08 PM
great

Page42
December 16th, 2008, 04:54 PM
3 days away, thought it deserved a BUMP.

SIR****TMG
December 18th, 2008, 10:47 PM
this deal rocks

SIR****TMG
December 19th, 2008, 12:33 AM
Just bought mine online at the cheap price ...Sweet

Hugger
December 19th, 2008, 12:42 AM
{QUOTE-> Hi,

why not $ 10.00 for two years ?
during this current difficult times ?

there will be more similiar offers from other rivals all over the cyber place before we all know it. <-QUOTE}

If you read the agreement I believe it states that you agree to the second year at the $29.00 rate.
If I read it correctly, this is not a savings but just a reversal of the original pricing set up.
Normally it"s $29 for 1 year or $39.00 for 2.
Now it"s $9 for the first year and $29 for the second.
I think we save a dollar and some change.
I picked it anyway for a new hard drive/clean install of XP.
Hope it works as well as I've been told.
Hugger

Cloudcroft
December 19th, 2008, 12:59 AM
{QUOTE-> If you read the agreement I believe it states that you agree to the second year at the $29.00 rate.
If I read it correctly, this is not a savings but just a reversal of the original pricing set up.
Normally it"s $29 for 1 year or $39.00 for 2.
Now it"s $9 for the first year and $29 for the second.
I think we save a dollar and some change.
I picked it anyway for a new hard drive/clean install of XP.
Hope it works as well as I've been told.
Hugger <-QUOTE}

Hugger, I was about to place my order, and wondered the same thing about the agreement. I'm holding off on my order until I get a reply to my support request about this.

emsisoft
December 19th, 2008, 03:27 AM
Feel free to cancel the subscription billing right after the order completes. Then you have the chance to take advantage of a new special offer maybe placed next year.

Page42
December 19th, 2008, 04:18 AM
{QUOTE-> If you read the agreement I believe it states that you agree to the second year at the $29.00 rate. <-QUOTE}
Unless you are reading some other place, it looks to me like you are only agreeing to $8.69 for one year.

I don't think emsisoft answered the question, however.

emsisoft
December 19th, 2008, 04:24 AM
Mamutu is sold with automatic recurring billing. The special offer on BitsDuJour lowers the price for the initial year. Please understand that we can't sell the program long term with 71% discount. That would ruin the company.

But on the order confirmation page (and in the order confirmation email) you will find a link to cancel the subscription billing immediately. Only the initial year is charged when you click that link.

Then you can decide after the year license if you want to extend it or not.

MeFer
December 19th, 2008, 04:40 AM
When i go to buy discount 50% and $14.97

Why different?

virtumonde
December 19th, 2008, 04:51 AM
This is strange.Could swear that 1 hour ago when i checked it was $8.69
Now it's 9.97 Euro.I guess one must hurry.The prices start increasing by the hour :-)

MeFer
December 19th, 2008, 05:01 AM
I think price is changing for Country place.
If i go to buy by proxy web page discount 71% price $ 8.69

Page42
December 19th, 2008, 05:08 AM
{QUOTE-> Mamutu is sold with automatic recurring billing. <-QUOTE}
Kind of a funky way to do business, in my opinion... making subscribers opt out if they only want 1 year. Some people are bound to miss that checked box and not know they have signed up for two years. By no means are you the only company that does this sort of thing, I'm just saying that I don't care for it. :thumbd:

Hugger
December 19th, 2008, 09:21 AM
I don't have a problem with the billing.
I bought it and will keep it so long as it continues to perform properly.
If it doesn't then I will cancel future deductions from my card.
I went with M because of the recommendations of the members here and because TF seemed to be a bit heavy on my system.
Enjoy the day.
Hugger

InfinityAz
December 19th, 2008, 10:48 AM
{QUOTE-> Kind of a funky way to do business, in my opinion... making subscribers opt out if they only want 1 year. Some people are bound to miss that checked box and not know they have signed up for two years. By no means are you the only company that does this sort of thing, I'm just saying that I don't care for it. :thumbd: <-QUOTE}

Gotta agree with Page42.

Yes people should pay attention and see that they're buying it for 2 years but I feel this is a scummy/scammy way of generating revenue and will not buy from or recommend the products of companies who do business this way (which is too bad because I've used Mamutu and it's a good product).:thumbd: :thumbd:

illicit
December 19th, 2008, 10:53 AM
I wish I would have waited a couple weeks to buy Mamutu. :P

Hugger
December 19th, 2008, 02:35 PM
I don't agree with the negative comments in this thread.
We were all given the choice of taking the 2 year option or not.
I chose to take it.
You don't have to.
I still don't think Emsisoft has done anything tacky, inappropriate or wrong.
The offer was in black and white. Nothing hidden.
I've dealt with them in the past and have never had a problem.

For most of the world it's the holiday season.
I hope you all enjoy your holiday.
Hugger

Page42
December 19th, 2008, 03:04 PM
{QUOTE-> I don't agree with the negative comments in this thread.
We were all given the choice of taking the 2 year option or not.
I chose to take it.
You don't have to.
I still don't think Emsisoft has done anything tacky, inappropriate or wrong.
The offer was in black and white. Nothing hidden.
I've dealt with them in the past and have never had a problem. <-QUOTE}
Hi Hugger
Is that not what makes the world go round? You see things your way and I'll see things mine. I'm not here reiterating to you that I disagree with your opinion. But since you've framed my comments as negative, I'll add this... I don't view it that way. I view emsisoft's automatic recurring billing practice as negative, and my comments as positive! My comments are meant to improve the company, not tear it down. That is positve.
Thanks for the holiday wishes. :thumb:

Perman
December 19th, 2008, 03:07 PM
Hi,

At least I do not have to worry about this PRICE Hiccups thing.
Just because I have the Patience to wait for FREE code.
Around my waist, I have TWO free codes.

You will see and likely to witness more and more FreeWares( paidwares are forced to change their skins to FreeOnes) during recent and lasting (two more years) economic difficulties. Cyber tech is not IMMUNE to this misfortune. Sit tight and relax. Do not lose one( or few more) night of sleep, just because you do not get the best deal. Ironically, it (this 71% off)may not be THE best one at all :P

Miyagi
December 19th, 2008, 03:10 PM
Automatic renewal by means of transaction SUCKS!! Didn't PC Tools do this and lot of angry customers left them?

SIR****TMG
December 19th, 2008, 03:15 PM
yes they did

Hugger
December 19th, 2008, 03:33 PM
{QUOTE-> Hi Hugger
Is that not what makes the world go round? You see things your way and I'll see things mine. I'm not here reiterating to you that I disagree with your opinion. But since you've framed my comments as negative, I'll add this... I don't view it that way. I view emsisoft's automatic recurring billing practice as negative, and my comments as positive! My comments are meant to improve the company, not tear it down. That is positve.
Thanks for the holiday wishes. :thumb: <-QUOTE}

I don't think that I singled you out. Sorry if that's the way it came out.
My comments were in general and meant to address the whole thing.
I've had problems in the past with other outfits doing automatic renewals and I've just about had to jump through hoops to get them to stop.
Nobody has to use a company that has business practices that they don't agree with.
Also, I did feel that Emisoft was up front about it when I made my purchase.
And thanks for the holiday wishes.
Hugger

Perman
December 19th, 2008, 03:35 PM
{QUOTE-> Feel free to cancel the subscription billing right after the order completes. Then you have the chance to take advantage of a new special offer maybe placed next year. <-QUOTE}

Hi,

Sounds easy on the paper, but in reality. how many subscribers have this information or/ and knowledge ? Be realistic, please.

This is one of the many reasons that I never sign up any discount deals./ period.

MeFer
December 19th, 2008, 03:50 PM
They changed the price.Now first year free? :thumb:

Page42
December 19th, 2008, 03:55 PM
{QUOTE-> I don't think that I singled you out. Sorry if that's the way it came out.
My comments were in general and meant to address the whole thing.
I've had problems in the past with other outfits doing automatic renewals and I've just about had to jump through hoops to get them to stop.
Nobody has to use a company that has business practices that they don't agree with.
Also, I did feel that Emisoft was up front about it when I made my purchase.
<-QUOTE}
Well, at the time you posted there were two previous posts that voiced objections with emsisoft's automatic recurring billing practice. I didn't feel singled out... I felt included in. ;) But certainly no apology is necessary. :) I do find it interesting that you have had poor past experiences with this type of practice yet you don't take issue with it when you encounter it again.

virtumonde
December 19th, 2008, 03:58 PM
{QUOTE-> They changed the price.Now first year free:thumb: <-QUOTE}

Lol.So if i purchase it for a year and cancel the subscription billing on the confirmation page i will have Mamutu free for 1 Year?
Sry for noobness ,i'm more used to ebay ,this is kind of strange to me.

Page42
December 19th, 2008, 03:59 PM
{QUOTE-> They changed the price.Now first year free <-QUOTE}
I'm still seeing $8.69. Must be a regional thing.

MeFer
December 19th, 2008, 04:11 PM
{QUOTE-> I'm still seeing $8.69. Must be a regional thing. <-QUOTE}

Yes,there is two different deal (may be more??? )

Emsisoft can explain us?

Saraceno
December 19th, 2008, 04:53 PM
With any kind of special offer, or non-regular price there can always be 'strings' attached. I see it with most products nowadays.

Their website with the regular price however, doesn't seem to have anything misleading at all.

MeFer
December 19th, 2008, 05:48 PM
I bought it and i hope compatible with Malware Defender.

Thanks Emsisoft.

Hugger
December 19th, 2008, 06:37 PM
{QUOTE-> Well, at the time you posted there were two previous posts that voiced objections with emsisoft's automatic recurring billing practice. I didn't feel singled out... I felt included in. ;) But certainly no apology is necessary. :) I do find it interesting that you have had poor past experiences with this type of practice yet you don't take issue with it when you encounter it again. <-QUOTE}

Perhaps it's only because I feel that it was easy to see the conditions/terms.
Hugger

emsisoft
December 24th, 2008, 05:06 AM
{QUOTE-> Sounds easy on the paper, but in reality. how many subscribers have this information or/ and knowledge ? Be realistic, please.
<-QUOTE}

These are the same people who never extend a license because they believe they're secured just because they clicked the "buy now" button once.

These sort of people require automatic payment, they expect that it works this way by default.

Btw. you will always get an informational email some weeks before the automatic rebilling is done. If your credit card has expired in the meantime, automatic billing does not work at all, but the reminder works.

All other payment methods than credit card don't support automatic re-billing. There is always manual action required.

hammerman
December 24th, 2008, 06:02 AM
{QUOTE-> These are the same people who never extend a license because they believe they're secured just because they clicked the "buy now" button once.

These sort of people require automatic payment, they expect that it works this way by default.

Btw. you will always get an informational email some weeks before the automatic rebilling is done. If your credit card has expired in the meantime, automatic billing does not work at all, but the reminder works.

All other payment methods than credit card don't support automatic re-billing. There is always manual action required. <-QUOTE}
I purchased two of the A-Squared Anti-Malware licenses at $5 in the recent 5-year anniversary offer. Is this subject to any automatic re-billing? If not, why is this treated differently to Mamutu?

emsisoft
December 24th, 2008, 06:47 AM
The subscription mode is currently used on the following products:

Mamutu 1 Year
Mamutu 2 Years
Mamutu 3Pack
Mamutu 5Pack
a-squared Anti-Malware 3 Months

We use the subscription model on Mamutu as test. If it goes well, maybe we'll use it for all other products too. If not, we can convert it back to one-time payment processing.

Miyagi
December 24th, 2008, 01:50 PM
{QUOTE-> These are the same people who never extend a license because they believe they're secured just because they clicked the "buy now" button once.

These sort of people require automatic payment, they expect that it works this way by default.

Btw. you will always get an informational email some weeks before the automatic rebilling is done. If your credit card has expired in the meantime, automatic billing does not work at all, but the reminder works.

All other payment methods than credit card don't support automatic re-billing. There is always manual action required. <-QUOTE}

This idea of a reminder email is always a courteous way to your customers and this concept is very good, but I still don't believe the automatic payment of credit card is a way to do business. I have no ill/hatred towards Emsisoft. Just my personal thought. It's nice that you are offering any discount in this uncertain economy. Other than this automatic thing, you guys are doing great!! :thumb:

Cloudcroft
December 24th, 2008, 02:50 PM
{QUOTE-> This idea of a reminder email is always a courteous way to your customers and this concept is very good, but I still don't believe the automatic payment of credit card is a way to do business. I have no ill/hatred towards Emsisoft. Just my personal thought. It's nice that you are offering any discount in this uncertain economy. Other than this automatic thing, you guys are doing great!! :thumb: <-QUOTE}
I agree....I probably wouldn't have taken the offer, even at such a discounted price, if my card was going to be automatically charged for another years subscription. When Christain indicated that it was possible to opt out of the automatic billing, I went ahead with the deal. I did get an email from Cleverbridge informing me that I had canceled the subscription. It's not the way I would have preferred, but it's hard for me to complain too loudly when Emsisoft has offered such a great deal.

jmonge
December 24th, 2008, 02:51 PM
does asquare antimalware includes mamutu in?

firzen771
December 24th, 2008, 02:57 PM
{QUOTE-> does asquare antimalware includes mamutu in? <-QUOTE}

yes it does.

LoneWolf
December 24th, 2008, 02:59 PM
{QUOTE-> does asquare antimalware includes mamutu in? <-QUOTE}

Yes, that would be the IDS (Intrusion Detection System) in A-Squared

jmonge
December 24th, 2008, 03:02 PM
{QUOTE-> Yes, that would be the IDS (Intrusion Detection System) in A-Squared <-QUOTE}nice to know,thanks:thumb:

hammerman
December 24th, 2008, 05:20 PM
{QUOTE-> I agree....I probably wouldn't have taken the offer, even at such a discounted price, if my card was going to be automatically charged for another years subscription. When Christain indicated that it was possible to opt out of the automatic billing, I went ahead with the deal. I did get an email from Cleverbridge informing me that I had canceled the subscription. It's not the way I would have preferred, but it's hard for me to complain too loudly when Emsisoft has offered such a great deal. <-QUOTE}
I also agree with this. The automatic billing thing makes me very uncomfortable about dealing with EmsiSoft, even when the offer is such a good one. I think the reminder is more than sufficient.

Page42
December 24th, 2008, 06:50 PM
{QUOTE-> Btw. you will always get an informational email some weeks before the automatic rebilling is done. <-QUOTE}
A lot of things can happen that would prevent such an email from "always" reaching a subscriber. There could be a mistake on your end, the subscriber might close the email account you have on record, the informational email could get caught up in a spam filter and never delivered, it could get lost via some server error or some service provider's system maintenance snafu, it could get deleted by the subscriber who thinks you are spamming... the list goes on and on. Sending an informational email is far from a guarantee that a subscriber has been notified of your auto renewal policy. Bottom line, it is sneaky to offer something for free or for a discount and then automatically sign them up for a second year at full price. You say you are testing this method... you'd be wise to drop it, as many members here have already pointed out to you, it isn't a very desirable practice.

emsisoft
December 27th, 2008, 03:47 AM
It's not only the informational email that reminds our customers about the new billing. The whole process looks as follows:

1. The order form on the initial order shows "This is a subscription product with a fee of $29.95 per year."

2. The last page in the order process contains a checkbox: "I agree that this is a subscription product" that must be checked manually to complete the order.

3. The order confirmation page shows the licensing code and below that, a bold framed link to cancel the subscription immediately if you don't wish an automatic re-billing next year.

4. The order confirmation email that contains a copy of the licensing code contains exactly the same bold link.

5. Several weeks before the rebilling is done, the customer get a reminder email that an automatic charge will be processed if he does not cancel it now (with the same bold link).

Do you still think that isn't enough to make it clear and easy to understand how it works and how to cancel it?

Saraceno
December 27th, 2008, 04:02 AM
Christian, I think it's not how much notice or information you give people, from reading these forums the general consensus is any automatic billing doesn't go down well.

For example, if someone doesn't check their email for a few weeks, they feel its too much hassle to organise a credit for a product they may not want, or rather, may not use anymore.

Five or so years ago I subscribed to Kaspersky's AV. Now I'm not sure if they do it anymore, or if it was a regional only thing. But what I found was useful, was an email reminder three months before subscription was due, then two months, then one month, then 'Your Kaspersky licence will expire in three days, click here to renew at a discounted rate'.

Got me renewing for years. :)

But if these people have changed emails, and as you mentioned, these people think they will have continual protection, to remind them that their product is only for one year, maybe your product can be designed to deliver a popup that appears once the program licence has expired. And it keeps displaying this message each day the licence isn't renewed.

As a side note - I want to emphasize the point, emsi software does already show fantastic business practice, in that they offer hijackfree and a-squared free, both top products, to consumers at no cost.

Page42
December 27th, 2008, 03:20 PM
{QUOTE-> Do you still think that isn't enough to make it clear and easy to understand how it works and how to cancel it? <-QUOTE}
Correct. I still think that isn't enough. I am opposed to automatic renewal.

{QUOTE-> Several weeks before the rebilling is done, the customer get a reminder email that an automatic charge will be processed if he does not cancel it now <-QUOTE}
Skip the automatic renewal. We've already provided you with a myriad of ways these notifications may not make it to the customer. Instead, simply send these reminder emails that you are so confident will be received by the customer, and in the reminder, let them know they need to renew if they have enjoyed your product. If you decide to include a customer loyalty discount for returning customers, so much the better.

No matter how you slice it, you are not doing the customer a service or a favor by setting them up for automatic renewal that they might not want. If they like your software, they will be sure to renew... you don't have to make anything automatic.

You could, if you wish, set up an Opt-In policy, where they click if they want auto renewal. But your current set up is the opposite, it is an Opt-Out policy,and that is what many find objectionable.

I appreciate that you are showing regard for what is being said. It is a complete win-win situation, if you listen to customer input and make changes whenever possible that benefit the consumer. Your business should increase as a result of this approach.

InfinityAz
December 27th, 2008, 05:54 PM
{QUOTE-> ...You could, if you wish, set up an Opt-In policy, where they click if they want auto renewal. But your current set up is the opposite, it is an Opt-Out policy,and that is what many find objectionable... <-QUOTE}

Going to agree with Page42, I dislike and avoid Opt-Out policies. If you make it Opt-In, I would have purchased Mamutu when it was on sale. I will not purchase and object to Opt-Out policies, which is why I didn't purchase the software on the 19th.