Suggestion: Password Recovery Step In Installer

[war59312]

Hello,

During the install of NOD32 the user can create a password to protect configuration settings, but what if the user forgets their password?

Why not, at this same configuration page of the installer ask for the user's e-mail address, twice. By doing so this would allow the user to recover their password via their e-mail account. This would of course be totally optional.

If a user decides to do this, then I highly recommend you send out a welcome e-mail as soon as installation is finished so that the user knows that he/she successfully registered their email address for password recovery.

Thanks,

Will

[Marcos]

{QUOTE->
Why not, at this same configuration page of the installer ask for the user's e-mail address, twice. By doing so this would allow the user to recover their password via their e-mail account. This would of course be totally optional.
<-QUOTE}

The password you set to protect settings is stored on your computer so ESET couldn't resend it to you. The instructions for resetting the password can be found in the knowledgebase.

[war59312]

O.K in that case, you should at least mention something about that during the install phase.. Even if its just a link to that knowledge base file.

[proactivelover]

it's for v3
http://www.eset.eu/knowledge_base/question.php?ID=481
i think it's work for v4 also