Need opinions on new AV for in-laws.

[acillatem]

Need some opinons please! My wife and I bought a computer as a gift for my in-laws a few years back and it came with Norton, which, in my opinion, wasn't always the resource hog it has turned into. We got rid of it a few years ago and switched to NOD32, and we're very happy with it. My in-laws are in their 80's and don't do much more than look at the news, check email, look up something here and there. They don't open any email they don't trust etc.etc. We've been telling them for a while now that we want to get Norton off the computer because it holds it hostage for so long after booting up..........even they notice it! Anyway, enough about Norton, it's coming off the computer, period. My question is what AV would you say is sufficient in this situation? They would probably be fine without one, but my mother in law likes the idea of having one. Looks to me like Avira free version, or even the paid one, or Avast would be more than what they need. What I'm curious about is if either of these are resource hogs to any degree, and are they both simple to deal with. If it was me, I wouldn't ask, but we like to keep it fairly simple for my in-laws. Any feedback on any of this greatly appreciated! Thanks in advance!

[Thankful]

There is a performance test at av-comparatives.org you can check out.
http://www.wilderssecurity.com/showthread.php?t=225825

[Sportscubs1272]

I personally installed AntiVir Premium antivirus on my Dad's computers and it runs fairly well in my opinion.

Some say the latest Norton 2009 products run better and less intrusive compared to previous versions.

I would say pick a trial version and see how it goes.

[tmaertin]

if they do not have a lot of money, you might want to consider a free AV solution for them. I would recommend Avast or Avira Classic.

if they dont mind bucking up, then NOD32, Avira Premium, or Norton 2009 AV are all good choices. I'm sure there are many others but I have experience with those three the most. I found that KAV and any 2005-2008 Norton products (excluding Symantec Corp AV) caused slowdowns of either my machine or my connection.

as they are older, a security suite might be a good choice as everything is managed in one interface. i have heard good things about NIS 2009 and the Avira suite. personally i do not use one and have only done minimal testing on a few of them.

[gery]

-{ Quote: "if they do not have a lot of money, you might want to consider a free AV solution for them. I would recommend Avast or Avira Classic.

if they dont mind bucking up, then NOD32, Avira Premium, or Norton 2009 AV are all good choices. I'm sure there are many others but I have experience with those three the most. I found that KAV and any 2005-2008 Norton products (excluding Symantec Corp AV) caused slowdowns of either my machine or my connection.

as they are older, a security suite might be a good choice as everything is managed in one interface. i have heard good things about NIS 2009 and the Avira suite. personally i do not use one and have only done minimal testing on a few of them." }-
I will agree with you in this case> since they are old they might not need more then Norton IS which is really light on resources and easy for them to use.. That will be all they need. But try it to see how it will work on their computer.

[vijayind]

Current Norton 2009 is really light and no-nonsense. It does its job without slowdown or popups. Its the best choice.

Incase, you can't install on it on their old pc for any reason. I would recommend Eset Nod32, its also light and gives informative popups. Plus they support every Windows version produced.

[emperordarius]

I'd say that Antivir Premium will probably take care of everything, and is extremely light.
In fact, instead of paying an annual fee for Antivir you could just use DefenseWall. It's easy to use for anyone and extremely powerful. If you still want an av with Defensewall, I think you could go well with Avast! Home.

[Biscuit]

-{ Quote: "We got rid of it a few years ago and switched to NOD32, and we're very happy with it." }-

Er... install Nod32 for them? ???

[jrmhng]

They are inlaws placeboAV is most appropriate!

[acillatem]

-{ Quote: "Er... install Nod32 for them? ???" }-
I would, but it's $60, and they wouldn't want to spend that on a virus program when they can renew their virus definitions with Norton for $39.99.....even though it slows the computer down an unbelieveable amount. They're on a fixed income, so they would probably let it be. I know how much faster the computer will boot up and operate with Norton gone, because I had the same experience. I think it's NAV 2006. It's a joke, but anyway, it sounds like Avira would be the way to go so far.

[acillatem]

-{ Quote: "if they do not have a lot of money, you might want to consider a free AV solution for them. I would recommend Avast or Avira Classic.
" }-
Yep, those are the two I'm considering.Even the Avira premium is very reasonable. Quick question.....does the free Avira get virus definition updates as long as you have it, or is that a feature of only the paid version?

[Big Apple]

-{ Quote: "I would, but it's $60, and they wouldn't want to spend that on a virus program when they can renew their virus definitions with Norton for $39.99.....even though it slows the computer down an unbelieveable amount. They're on a fixed income, so they would probably let it be. I know how much faster the computer will boot up and operate with Norton gone, because I had the same experience. I think it's NAV 2006. It's a joke, but anyway, it sounds like Avira would be the way to go so far." }-

If it is just the money that matters.....choose a free program, but if you bought a machine for them, you should also be willing to donate another amount for the security. No computer is complete without solid security. I don't understand your problem here. If they can't afford it.......man oh man, get them Avira Antivir Premium for just over $ 20,= a year. You won't be sorry and they'll be very happy, as they won't know it's there. Getting infected and bringing it to a shop will cost them a lot more. No further discussion needed here, believe me! ;)

[acillatem]

-{ Quote: "If it is just the money that matters.....choose a free program, but if you bought a machine for them, you should also be willing to donate another amount for the security. No computer is complete without solid security. I don't understand your problem here. If they can't afford it.......man oh man, get them Avira Antivir Premium for just over $ 20,= a year. You won't be sorry and they'll be very happy, as they won't know it's there. Getting infected and bringing it to a shop will cost them a lot more. No further discussion needed here, believe me! ;)" }-
Well, we bought the machine a few years ago, when money wasn't nearly as tight as it is now but I agree.....the Avira premium is very cheap compared to other AV programs and sure sounds solid. I just don't want to spend $60 right now on NOD32, when I can spend less and get them something that is plenty sufficient. I'm even thinking of giving that one a try when my NOD32 runs out in 2010 :)

[Big Apple]

-{ Quote: "Well, we bought the machine a few years ago, when money wasn't nearly as tight as it is now but I agree.....the Avira premium is very cheap compared to other AV programs and sure sounds solid. I just don't want to spend $60 right now on NOD32, when I can spend less and get them something that is plenty sufficient. I'm even thinking of giving that one a try when my NOD32 runs out in 2010 :)" }-

Believe me.....Avira is plenty sufficient. Good luck! ;)

[C.S.J]

-{ Quote: "Need some opinons please! My wife and I bought a computer as a gift for my in-laws a few years back and it came with Norton, which, in my opinion, wasn't always the resource hog it has turned into. We got rid of it a few years ago and switched to NOD32, and we're very happy with it. My in-laws are in their 80's and don't do much more than look at the news, check email, look up something here and there. They don't open any email they don't trust etc.etc. We've been telling them for a while now that we want to get Norton off the computer because it holds it hostage for so long after booting up..........even they notice it! Anyway, enough about Norton, it's coming off the computer, period. My question is what AV would you say is sufficient in this situation? They would probably be fine without one, but my mother in law likes the idea of having one. Looks to me like Avira free version, or even the paid one, or Avast would be more than what they need. What I'm curious about is if either of these are resource hogs to any degree, and are they both simple to deal with. If it was me, I wouldn't ask, but we like to keep it fairly simple for my in-laws. Any feedback on any of this greatly appreciated! Thanks in advance!" }-#

stick with norton, 2009 is extremely light and extremely user-friendly with very very minimal pop ups.

[Big Apple]

-{ Quote: "#

stick with norton, 2009 is extremely light and extremely user-friendly with very very minimal pop ups." }-

Great advice, but I thought they are worried about the cost of Norton.....or am I mistaken? And you can't beat Avira on several levels. Effectiveness, ease of use and price and what more do you want or need?

[C.S.J]

-{ Quote: "Great advice, but I thought they are worried about the cost of Norton.....or am I mistaken? And you can't beat Avira on several levels. Effectiveness, ease of use and price and what more do you want or need?" }-
we will have to disagree,

also, just buy it from ebay or amazon for much cheaper. (reputable seller of course)

or... couldnt he just buy a norton 2003 licence or whatever and install the light-version of 2009?

that would set him back about $6-$10 or so, surely.

[Boost]

Avast or Antivir for free.

Nod32 or Kaspersky any day for paid.

[Big Apple]

-{ Quote: "we will have to disagree,

also, just buy it from ebay or amazon for much cheaper. (reputable seller of course)" }-

On what part do you disagree, as you are using Dr.Web yourself? I fully agree about Norton, it has come a long way and runs very good (2009 version), but I still find it a very thick package and I don't believe you can beat the $ 20,= price of Avira, but I don't shop at ebay or amazon.

[Big Apple]

-{ Quote: "Avast or Antivir for free.

Nod32 or Kaspersky any day for paid." }-

Antivir free may cause update problems too often and was my main reason to switch to the Premium version.

[C.S.J]

-{ Quote: "On what part do you disagree, as you are using Dr.Web yourself? I fully agree about Norton, it has come a long way and runs very good (2009 version), but I still find it a very thick package and I don't believe you can beat the $ 20,= price of Avira, but I don't shop at ebay or amazon." }-
drweb is cheaper than that, ::)

and like i said, old Norton 2003 licences will work on the new and improved light version of 2009.

these can be picked up much cheaper than $20

i see no reason for them to change from Norton, with the new version being light (and as i can see, that was there argument against it for the older versions)

it offers them the least amount of FP worries for the OAP's, and the least amount of notification pop ups aswell.

i fail to see your argument, other than trying to convert people to 'your software'

[acillatem]

-{ Quote: "#

stick with norton, 2009 is extremely light and extremely user-friendly with very very minimal pop ups." }-
Can't do that.......have a very bad taste in my mouth from Norton;D
Maybe at some later date, but right now it's gotta go!

[acillatem]

-{ Quote: "Antivir free may cause update problems too often and was my main reason to switch to the Premium version." }-
Yeah, and just read that the free version doesn't check email either.....that wouldn't fly with my mother in law.

[acillatem]

-{ Quote: "we will have to disagree,

also, just buy it from ebay or amazon for much cheaper. (reputable seller of course)

" }-
That is one thing I always did when I used Norton.........bought it off Ebay from trusted sellers for much less. Never had a problem. I was a fan of Norton for quite a long time until it started holding my computer hostage lol!

[Boost]

-{ Quote: "Antivir free may cause update problems too often and was my main reason to switch to the Premium version." }-


No update problems with Antivir 8 free version here :thumb:

[Defcon]

-{ Quote: "
and like i said, old Norton 2003 licences will work on the new and improved light version of 2009.

these can be picked up much cheaper than $20
" }-

Can someone confirm that if I buy Norton 2003 from ebay, I can then install the trial version of Norton Internet Security/Antivirus 2009 and have it activate ad a full version? I couldn't find this on Symantec's site. This will be much cheaper!

[doktornotor]

-{ Quote: "Can someone confirm that if I buy Norton 2003 from ebay, I can then install the trial version of Norton Internet Security/Antivirus 2009 and have it activate ad a full version? I couldn't find this on Symantec's site. This will be much cheaper!" }-

IIRC you need need 2006 or newer, older keys won't work...

[Big Apple]

-{ Quote: "we will have to disagree,

also, just buy it from ebay or amazon for much cheaper. (reputable seller of course)

or... couldnt he just buy a norton 2003 licence or whatever and install the light-version of 2009?

that would set him back about $6-$10 or so, surely." }-

2003 licence? And you really advice something like that, knowing that such an old licence doesn't work? It's cheap, that's for sure, but forget about it to work! We live in 2008!

[C.S.J]

-{ Quote: "2003 licence? And you really advice something like that, knowing that such an old licence doesn't work? It's cheap, that's for sure, but forget about it to work! We live in 2008!" }-
Well, 2006 key then.... Same price!

Wanna come back with another abusive PM?

[ola nordmann]

-{ Quote: "Yeah, and just read that the free version doesn't check email either.....that wouldn't fly with my mother in law." }-
What kind of mail does she use? Mail-scanners are only useful for POP/IMAP, so if she uses webmail (Gmail, hotmail, yahoo...) they are of absolutely no use.

And the realtime-scanner will detect anyway when you try to open malicious attachements.

If you want even more security - swap Outlook (Express) with Thunderbird. In Thunderbird there is an antivirus-option that completely removes the need for a dedicated mail-scanner, because it relies on the regular realtime-scanner to check every incoming mail, even before they're opened :)

[ola nordmann]

-{ Quote: "i see no reason for them to change from Norton, with the new version being light (and as i can see, that was there argument against it for the older versions)" }-
It still costs money. So when you're on a tight budget you should seriously consider the three A's:

AVG, Avast and Avira :)
-{ Quote: "it offers them the least amount of FP worries for the OAP's, and the least amount of notification pop ups aswell. " }-
Very few AVs have problems with excessive popups, unless they include classic HIPS functionality.

And FPs are not a big problem with Avira, especially if you run default settings. On the other hand, if you crank up heuristics to max, and enable additional minor threat categories, you may suffer from some FPs. But the solution is simple: just stick with the default setup :)

I use Avira myself and I've only had 1 FP the last year. And here we're talking about a computer with massive amounts of games and other software - not the typical "OAP-PC". And I sent the sample to Avira support, got a response a couple of hours later telling me they checked the file and it was clean. Next day the signatures was updated and the FP removed :thumb:
-{ Quote: "i fail to see your argument, other than trying to convert people to 'your software'" }-
The OP explicitly said Norton was out of the question.

Now who's trying to convert? ::)

[C.S.J]

Your only Reading what you want to, and taking it in context that suits you.

They want norton off as it's a hog and brings their system down to a crawl, obviously not using the new version, as it's lighter than a feather.

[ola nordmann]

-{ Quote: "Your only Reading what you want to, and taking it in context that suits you.

They want norton off as it's a hog and brings their system down to a crawl, obviously not using the new version, as it's lighter than a feather." }-
I've tried Norton AV 2009, and I know it's light ;) But I'm still not sure it's lighter than other light AVs.

And it still costs money, and to get an acceptable price you need to buy from ebay. What about delivery? Can you buy electronically or do you need a physical package? If the latter, it can add significantly to the cost depending on where you live, because of shipping and possibly VAT if the package is picked up in customs.

And what happens when the license expires? It probably popups a warning that the license must be renewed. Then it's all over again, either accept the high cost that Norton charges or go through the eBay-thing again.

Now, how can you justify this compared to using a free AV? From the OT's description these in-laws sound very careful and are probably the type of computer users who hardly need AV at all. So why go through all the trouble? Just because you don't like Avira? Then use Avast or AVG...

[Big Apple]

-{ Quote: "I've tried Norton AV 2009, and I know it's light ;) But I'm still not sure it's lighter than other light AVs.

And it still costs money, and to get an acceptable price you need to buy from ebay. What about delivery? Can you buy electronically or do you need a physical package? If the latter, it can add significantly to the cost depending on where you live, because of shipping and possibly VAT if the package is picked up in customs.

And what happens when the license expires? It probably popups a warning that the license must be renewed. Then it's all over again, either accept the high cost that Norton charges or go through the eBay-thing again.

Now, how can you justify this compared to using a free AV? From the OT's description these in-laws sound very careful and are probably the type of computer users who hardly need AV at all. So why go through all the trouble? Just because you don't like Avira? Then use Avast or AVG..." }-

Well spoken, that's all I can add. :thumb:

[C.S.J]

-{ Quote: "Well spoken, that's all I can add. :thumb:" }-
At least you can add something :)

Yep Nordmann, a constructive reply,

you are right that it will still cost some money, so for arguments sake, I'd recommend them Avast, as its the best free product that offers complete protection, but I still believe they should try the new norton and then decide, older licences can be picked up for next to nothing, it's certainly what I would do with those options.

[bellgamin]

I recommend Twister AV (http://www.filseclab.com/). It include an antivirus module, a behavior blocker module (FDDS), & registry protection module. Auto-updates 3 to 4 times daily. Very light on system resources. Very stable. Costs $29.99 for a lifetime license.

[clocks]

-{ Quote: "I recommend Twister AV (http://www.filseclab.com/). It include an antivirus module, a behavior blocker module (FDDS), & registry protection module. Auto-updates 3 to 4 times daily. Very light on system resources." }-

How light on resources?

[Big Apple]

-{ Quote: "I recommend Twister AV (http://www.filseclab.com/). It include an antivirus module, a behavior blocker module (FDDS), & registry protection module. Auto-updates 3 to 4 times daily. Very light on system resources. Very stable. Costs $29.99 for a lifetime license." }-

Are you using Twister yourself?

[wtsinnc]

Avast free has web and e-mail scanners, automatic updates, antispyware, antirootkit, and runs very light. That, in my opinion, should be your choice.

What about a firewall ?
Is their computer connected via a router with a hardware F/W ?

If you need a software firewall, I might go with Zone Alarm free. On my installs, it doesn't slow me down at all and is very non-intrusive.

Combining Avast free and ZA free equals great protection, little if any loss of speed, and no money spent. What more could you want ?

[acillatem]

-{ Quote: "
And what happens when the license expires? It probably popups a warning that the license must be renewed. Then it's all over again, either accept the high cost that Norton charges or go through the eBay-thing again.

Now, how can you justify this compared to using a free AV? From the OT's description these in-laws sound very careful and are probably the type of computer users who hardly need AV at all. So why go through all the trouble? " }-
That's basically it, in a nutshell.We could try the new Norton, but just have a bad taste in my mouth from that program right now, and, even so, they charge more for the updates than you can buy the program for on Ebay each year, so like you said, getting a free or more reasonable AV is the way to go, especially for these folks. We'll go with the Avira premium, I'm pretty sure. You people keep fighting nice now:)

[acillatem]

-{ Quote: "

What about a firewall ?

" }-
Just windows firewall....no router. I'll look at Avast also, but probably will go with Avira.

[Big Apple]

-{ Quote: "Just windows firewall....no router. I'll look at Avast also, but probably will go with Avira." }-

To make a long story short.......Great Choice! ;)

[Defcon]

I use Avira free on my pc's with some combination of a spyware scanner (which never finds anything!). But I am considering buying Norton 2009 for my parents and brother's laptop, because I think it will be easier to use for them, less popups and more user friendly when they do need to look at the popups. I'm sure both have equally great detection.

On ebay, 2006 Internet security is ~$15 (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=200282009383).

NIS 2009 is $30 for 3 pc's. Can the 2006 key can be used to activate 3 pc's?

[gery]

-{ Quote: "I use Avira free on my pc's with some combination of a spyware scanner (which never finds anything!). But I am considering buying Norton 2009 for my parents and brother's laptop, because I think it will be easier to use for them, less popups and more user friendly when they do need to look at the popups. I'm sure both have equally great detection.

On ebay, 2006 Internet security is ~$15 (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=200282009383).

NIS 2009 is $30 for 3 pc's. Can the 2006 key can be used to activate 3 pc's?" }-
yes even older versions do so if you have the old license they will convert it for the new one. good luck

[bellgamin]

-{ Quote: "How light on resources?" }-AT PRESENT...
One visible process running, per Task Manager. As shown by screenie, in nearly 4 hours of computer usage, TAV used just 27+ seconds of cpu time. However, my assessment of "light" was mostly based on the feel of my computer when using TAV versus other AVs I have used. My computer just feels snappier/peppier.

204427

-{ Quote: "Are you using Twister yourself?" }-Yes. I now use Twister in real-time, & Avira Premium on-demand.

[acillatem]

Just to make sure I'm clear on this......Avira premium will have no popups of any kind,correct? Also, just so I know, the free version will not scan email, so if they were to happen to get a virus via email, it would catch after the fact is all, instead of as the email was coming in......am I correct? Most likely I will go with the premium one, but was thinking of trying the free one first. My wife said she hate to see Murphy's law come into play, and we take NAV off the computer and put something free that has a little less protection, and they get something. These are older folks, and probably wouldn't get anything, but I know what she's saying.......our luck. They always call us when something weird happens,and we are 45 minutes away, so I want to be able to set it up so it basically if something tries to get through, the software will catch it, notify them with a popup, or whatever, and deal with it without the need for their assistance, for the most part.

[Big Apple]

-{ Quote: "Just to make sure I'm clear on this......Avira premium will have no popups of any kind,correct? Also, just so I know, the free version will not scan email, so if they were to happen to get a virus via email, it would catch after the fact is all, instead of as the email was coming in......am I correct? Most likely I will go with the premium one, but was thinking of trying the free one first. My wife said she hate to see Murphy's law come into play, and we take NAV off the computer and put something free that has a little less protection, and they get something. These are older folks, and probably wouldn't get anything, but I know what she's saying.......our luck. They always call us when something weird happens,and we are 45 minutes away, so I want to be able to set it up so it basically if something tries to get through, the software will catch it, notify them with a popup, or whatever, and deal with it without the need for their assistance, for the most part." }-

I think that you would be fine with the free version, as the on-access part will catch infected emails as well. The only thing I have experienced myself with this free Avira, was the update part and I found this very irritating. Therefore I bought the premium and have everything set to 'high' and the only pop-ups are from the updater! But some say, that updating the free version has been improved and therefore it should also be a good option. I would suggest: install the free version and you can always upgrade to the premium when you think it's needed. For me Avira is a very hassle free AV program and I don't notice it's presence, except for the update screen!
So, your in-laws shouldn't have any problem with either version! Good luck.

[clocks]

-{ Quote: "AT PRESENT...
One visible process running, per Task Manager. As shown by screenie, in nearly 4 hours of computer usage, TAV used just 27+ seconds of cpu time. However, my assessment of "light" was mostly based on the feel of my computer when using TAV versus other AVs I have used. My computer just feels snappier/peppier.

204427

Yes. I now use Twister in real-time, & Avira Premium on-demand." }-

Wow. That maybe even lighter than PC Tools AV.

[acillatem]

-{ Quote: "I think that you would be fine with the free version, as the on-access part will catch infected emails as well. The only thing I have experienced myself with this free Avira, was the update part and I found this very irritating. Therefore I bought the premium and have everything set to 'high' and the only pop-ups are from the updater! But some say, that updating the free version has been improved and therefore it should also be a good option. I would suggest: install the free version and you can always upgrade to the premium when you think it's needed. For me Avira is a very hassle free AV program and I don't notice it's presence, except for the update screen!
So, your in-laws shouldn't have any problem with either version! Good luck." }-
And what exactly is the update screen......just a balloon telling you you've updated, or like windows updates, telling you there are new updates? The premium version updates all on it's own, in the background, correct?

[Big Apple]

-{ Quote: "And what exactly is the update screen......just a balloon telling you you've updated, or like windows updates, telling you there are new updates? The premium version updates all on it's own, in the background, correct?" }-

The update screen is a small window in the top right corner of your monitor, that shows that the updates are being checked with a count down of 10 seconds, so it closes automatically after 10 seconds. That's all!
I still wonder why you haven't tried it yourself instead of asking all these questions, which makes it hard to go into every detail, without you knowing how it looks and feels

[doktornotor]

-{ Quote: "The update screen is a small window in the top right corner of your monitor, that shows that the updates are being checked with a count down of 10 seconds, so it closes automatically after 10 seconds. That's all!
I still wonder why you haven't tried it yourself instead of asking all these questions, which makes it hard to go into every detail, without you knowing how it looks and feels" }-

Well, not really sure what are you referring to here. If he's asking about Avira Free, then the update screen for sure is not a "small window in the top right corner of your monitor" but a huge pop-up nag covering over half of your screen and definitely annoying like hell, I really don't know what they are thinking. You need either the permissions hack or disallow avnotify.exe via secpol.msc to get rid of it. If you are talking about the paid premium version, you can edit the scheduled task and choose "invisible" and you won't see any such thing like you've described.

[Big Apple]

-{ Quote: "Well, not really sure what are you referring to here. If he's asking about Avira Free, then the update screen for sure is not a "small window in the top right corner of your monitor" but a huge pop-up nag covering over half of your screen and definitely annoying like hell, I really don't know what they are thinking. You need either the permissions hack or disallow avnotify.exe via secpol.msc to get rid of it. If you are talking about the paid premium version, you can edit the scheduled task and choose "invisible" and you won't see any such thing like you've described." }-

Referring to the premium update screen and ofcourse you can disable the visibility, but again........instead of describing every little detail here, it's about time they have a look and try themselves!

[acillatem]

-{ Quote: "Referring to the premium update screen and ofcourse you can disable the visibility, but again........instead of describing every little detail here, it's about time they have a look and try themselves!" }-

Well, like I said, I'm trying to find out as much as I can about it, and whether or not it will be pretty much hands off, because my wife and I are the ones that have to try and explain things over the phone to my mother in law, and being a little older, a lot of computer related stuff is over her head. It does sound like I can install this and walk away, for the most part, but it's good to know if maybe there will be any little "surprises". I'll be installing it soon......they aren't next door, that's all.:)

[tmaertin]

-{ Quote: "Just to make sure I'm clear on this......Avira premium will have no popups of any kind,correct? Also, just so I know, the free version will not scan email, so if they were to happen to get a virus via email, it would catch after the fact is all, instead of as the email was coming in......am I correct? Most likely I will go with the premium one, but was thinking of trying the free one first. My wife said she hate to see Murphy's law come into play, and we take NAV off the computer and put something free that has a little less protection, and they get something. These are older folks, and probably wouldn't get anything, but I know what she's saying.......our luck. They always call us when something weird happens,and we are 45 minutes away, so I want to be able to set it up so it basically if something tries to get through, the software will catch it, notify them with a popup, or whatever, and deal with it without the need for their assistance, for the most part." }-

I understand the wife's concern - what I would do is trial Avira Premium for 30 days and see what they think. They are going to get a little pop up once in a while that says they have a trial version. Also, set your daily update to invisible (under scheduler) so the update box doesn't pop up.

Now as far as uninstalling Norton...you are going to have some fun. In my experience you are better off completely reinstalling the OS, however, that may not be possible. Here is what I would do in the event an OS reinstall is not a possibility:

1) Disable all Norton/Symantec start up items and stop/disable services (i believe there might be a service that you cant stop - thats ok) *edit* forgot to add uninstall norton and live update via add/remove programs
2) download and run the norton removal tool here http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
3) the norton removal tool also does not remove everything. i would search for any files/folders with the names norton or symantec and also do the same thing to the registry. you could use the registry cleaner function of ccleaner but i would be careful what you are deleting

*anyone is welcome to add details to my above steps as they are just from memory a few years ago and i am sure better detail could be added*

[Pseudo]

I think avast! (free?) would be a good choice.

[acillatem]

-{ Quote: "I understand the wife's concern - what I would do is trial Avira Premium for 30 days and see what they think. They are going to get a little pop up once in a while that says they have a trial version. Also, set your daily update to invisible (under scheduler) so the update box doesn't pop up.

Now as far as uninstalling Norton...you are going to have some fun. In my experience you are better off completely reinstalling the OS, however, that may not be possible. Here is what I would do in the event an OS reinstall is not a possibility:

1) Disable all Norton/Symantec start up items and stop/disable services (i believe there might be a service that you cant stop - thats ok)
2) download and run the norton removal tool here http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
3) the norton removal tool also does not remove everything. i would search for any files/folders with the names norton or symantec and also do the same thing to the registry.
" }-
That's exactly what I did last time. Unbelievable how much crap it leaves behind after it's "uninstalled".

[dowzup]

So, how are you all buying Avira Premium for just $20?

Thanks,
Joe

[Big Apple]

-{ Quote: "So, how are you all buying Avira Premium for just $20?

Thanks,
Joe" }-

It's $ 26,95 right now!

https://avira.cleverbridge.com/30/?scope=checkout&id=x78ueX4bCL

[acillatem]

I'm going to install the Avira premium on their computer tomorrow, and have a question regarding the virus definition updating on this program.......does it check for new definitions every time the computer boots up, or can it at least be set to do that? Reason I ask is that they don't turn this computer on more than once or twice a week, so having any time of scheduled updating would be tough, likewise with a system scan, but that's no big deal as long as they have protection, but the definition updating is more of a concern. Thanks in advance!

[Big Apple]

-{ Quote: "I'm going to install the Avira premium on their computer tomorrow, and have a question regarding the virus definition updating on this program.......does it check for new definitions every time the computer boots up, or can it at least be set to do that? Reason I ask is that they don't turn this computer on more than once or twice a week, so having any time of scheduled updating would be tough, likewise with a system scan, but that's no big deal as long as they have protection, but the definition updating is more of a concern. Thanks in advance!" }-

Default update schedule is every 24 hours, so would be perfect in your case. Daily update! So.....if they start up the computer every few days, it'll update automatic, as 24 hours have passed! Nothing to worry about!

[acillatem]

-{ Quote: "Default update schedule is every 24 hours, so would be perfect in your case. Daily update! So.....if they start up the computer every few days, it'll update automatic, as 24 hours have passed! Nothing to worry about!" }-
Cool.....thanks!

[acillatem]

Got Norton off the system today, and installed the premium trial version. I wanted to buy the premium version, but their site was having issues, so I couldn't get to the page to purchase it. Even tried after downloading the trial by clicking on the buy option in the popup, but when it got to the page where you select the term for the renewal and click renew license, it would just hang, and never load the page. Anyway, I didn't realize until we got home that they email you a license #, even for the trial, and you need to enter it when prompted.......we never did, because we simply thought it was a 30 day trial, end of story. When we emailed a test virus, it didn't catch it,so I'm assuming it isn't checking email, because technically it's probably the free version, without the license #. So, when I get a day off, I'll have to go over there, and I assume uninstall the program, and reinstalll it, and enter the license # when prompted. Hopefully by then I will have got the 1 or 2 year license for them, but anyway, seems like a good program.....very intuitive, didn't slow the comp down very much at all........nothing like Norton! I'm not sure If I can enter the license # somewhere in the program or not. My in-laws are careful with email, and the rest of the system is protected, and they don't use it much, so for a few days, no big deal.

[Big Apple]

-{ Quote: "Got Norton off the system today, and installed the premium trial version. I wanted to buy the premium version, but their site was having issues, so I couldn't get to the page to purchase it. Even tried after downloading the trial by clicking on the buy option in the popup, but when it got to the page where you select the term for the renewal and click renew license, it would just hang, and never load the page. Anyway, I didn't realize until we got home that they email you a license #, even for the trial, and you need to enter it when prompted.......we never did, because we simply thought it was a 30 day trial, end of story. When we emailed a test virus, it didn't catch it,so I'm assuming it isn't checking email, because technically it's probably the free version, without the license #. So, when I get a day off, I'll have to go over there, and I assume uninstall the program, and reinstalll it, and enter the license # when prompted. Hopefully by then I will have got the 1 or 2 year license for them, but anyway, seems like a good program.....very intuitive, didn't slow the comp down very much at all........nothing like Norton! I'm not sure If I can enter the license # somewhere in the program or not. My in-laws are careful with email, and the rest of the system is protected, and they don't use it much, so for a few days, no big deal." }-

There's no license # for the trial needed! After buying the license, you either get an activation code or a key and all you have to do is follow the directions to add this to the program through the tab 'Help' - 'License Management'.
Also, you don't need to uninstall the trial and the email module is active with the trial, so.......don't worry and just be happy and so will your in-laws be. ;)

[acillatem]

-{ Quote: "There's no license # for the trial needed! After buying the license, you either get an activation code or a key and all you have to do is follow the directions to add this to the program through the tab 'Help' - 'License Management'.
Also, you don't need to uninstall the trial and the email module is active with the trial, so.......don't worry and just be happy and so will your in-laws be. ;)" }-
They emailed a license #........some file you can download and it says to enter it when prompted???

[Big Apple]

-{ Quote: "They emailed a license #........some file you can download and it says to enter it when prompted???" }-

If it is an activation code, you can enter this in the tab 'Help' and then 'Licensemanagement' as mentioned in my prior post.
If it is the Key file, like: HBEDV.key and sent as an attachment, you can save this file on your desktop and then point to that key file in that location, it'll be loaded and you're all set.
204742

Just look closely and it's not hard! That's all it takes, turning the trial into a fully licensed program.

[acillatem]

-{ Quote: "If it is an activation code, you can enter this in the tab 'Help' and then 'Licensemanagement' as mentioned in my prior post.
If it is the Key file, like: HBEDV.key and sent as an attachment, you can save this file on your desktop and then point to that key file in that location, it'll be loaded and you're all set.
204742

Just look closely and it's not hard! That's all it takes, turning the trial into a fully licensed program." }-
Yes, that's what they sent us....the HBEDV.key. Actually, they sent a link to a page where you download that HBEDV.key, but didn't realize we had to use it to activate it. They wanted an email address to download it and didn't say that we'd have to get that file.Saw the email much later. Anyway, so now do you see what I mean about the email scanning most likely not working? I sent the EICAR test virus to ourselves and it didn't catch it. Sounds like we installed the free version and didn't activate it to the full premium trial version, thus no email scan.This license wizard is something I can access in the installed program. I know that sounds like a stupid question. but I just want to make sure. I have a day off thursday, and want to go over and square this up for them. Thanks for all your help, by the way!

[Macstorm]

Metallica, is it the trial version what you're installing for your in-laws, correct? if you used the default installation you'll be fine. Did you send the plain eicar.txt file or the zipped one to test the program? is it a POP or webmail email account what you used? in the other hand, if i were you, i would instruct the AV to operate in 'automatic' mode in case of malware detection (your relatives might get confused with pop-ups, options whatsoever). Forget the fp's, i very much doubt they'll find any :D (i would even disable heuristics for them), but to be extra careful configure avira to quarantine its findings just in case. To do so, go to program's main window => configuration => tick 'expert mode' box => expand the 'scanner' and 'guard' tabs => click 'action for concerning files' and select the automatic mode, tick the 'copy file to quarantine...' box, choose 'repair' for primary action and 'delete' as secondary. Remember to apply these changes for both the scanner & guard tabs.
The license wizard is located under the 'Help' menu => licensemanagement (avira's main window).

Let the trial run out and if after this they decide to keep it, just PM me to get a nice discount on the program ;)

[acillatem]

-{ Quote: "Metallica, is it the trial version what you're installing for your in-laws, correct?" }-
Yes, the trial version of the premium.
-{ Quote: "
if you used the default installation you'll be fine. Did you send the plain eicar.txt file or the zipped one to test the program? is it a POP or webmail email account what you used?" }-
I used the default installation, yes, but never put the HBEDV.key in like I was supposed to. They don't tell you to do that on install, or I missed it. Saw it in an email later. That's what makes me think the email scan isn't working.I tried to download the zip Eicar test file, and it stopped it, but tried to send the plain Eicar text file for the email test,and it went through. My NOD32 catches that, so I'm assuming Avira should too?? It is a POP email account.
-{ Quote: "in the other hand, if i were you, i would instruct the AV to operate in 'automatic' mode in case of malware detection (your relatives might get confused with pop-ups, options whatsoever). Forget the fp's, i very much doubt they'll find any :D (i would even disable heuristics for them), but to be extra careful configure avira to quarantine its findings just in case. To do so, go to program's main window => configuration => tick 'expert mode' box => expand the 'scanner' and 'guard' tabs => click 'action for concerning files' and select the automatic mode, tick the 'copy file to quarantine...' box, choose 'repair' for primary action and 'delete' as secondary. Remember to apply these changes for both the scanner & guard tabs.
The license wizard is located under the 'Help' menu => licensemanagement (avira's main window).

Let the trial run out and if after this they decide to keep it, just PM me to get a nice discount on the program ;)" }-
I think we set the settings like you said, or darn close,but I will doublecheck, because we don't want them to have to figure out what to do with the popups,or at least keep it to a minimum.

[Big Apple]

-{ Quote: "Yes, the trial version of the premium.

I used the default installation, yes, but never put the HBEDV.key in like I was supposed to. They don't tell you to do that on install, or I missed it. Saw it in an email later. That's what makes me think the email scan isn't working.I tried to download the zip Eicar test file, and it stopped it, but tried to send the plain Eicar text file for the email test,and it went through. My NOD32 catches that, so I'm assuming Avira should too?? It is a POP email account.

I think we set the settings like you said, or darn close,but I will doublecheck, because we don't want them to have to figure out what to do with the popups,or at least keep it to a minimum." }-

If you installed the trial of the Premium version, the email scan is working 100% and you have the proof, so what's the problem? I really think you should ask someone for further help in your neighbourhood, as I find it amazing, that you try to install such a simple program and need a thread like this. What more can we write to help? I don't think you get it up and running properly this way! Sorry to say so. Have you ever thought of reading the help section of Avira Premium?

[Big Apple]

-{ Quote: "Metallica, is it the trial version what you're installing for your in-laws, correct? if you used the default installation you'll be fine. Did you send the plain eicar.txt file or the zipped one to test the program? is it a POP or webmail email account what you used? in the other hand, if i were you, i would instruct the AV to operate in 'automatic' mode in case of malware detection (your relatives might get confused with pop-ups, options whatsoever). Forget the fp's, i very much doubt they'll find any :D (i would even disable heuristics for them), but to be extra careful configure avira to quarantine its findings just in case. To do so, go to program's main window => configuration => tick 'expert mode' box => expand the 'scanner' and 'guard' tabs => click 'action for concerning files' and select the automatic mode, tick the 'copy file to quarantine...' box, choose 'repair' for primary action and 'delete' as secondary. Remember to apply these changes for both the scanner & guard tabs.
The license wizard is located under the 'Help' menu => licensemanagement (avira's main window).

Let the trial run out and if after this they decide to keep it, just PM me to get a nice discount on the program ;)" }-

In what way can you get a nice discount? I'll be interested as well, when my license runs out!

[matt231]

-{ Quote: "Can't do that.......have a very bad taste in my mouth from Norton;D
Maybe at some later date, but right now it's gotta go!" }-

That's a bad attitude to have IMHO.

[Macstorm]

-{ Quote: "Yes, the trial version of the premium.

I used the default installation, yes, but never put the HBEDV.key in like I was supposed to. They don't tell you to do that on install, or I missed it. Saw it in an email later. That's what makes me think the email scan isn't working.I tried to download the zip Eicar test file, and it stopped it, but tried to send the plain Eicar text file for the email test,and it went through. My NOD32 catches that, so I'm assuming Avira should too?? It is a POP email account." }-
By default avira doesn't detect .txt files, this type of files are harmless anyway. Yours is working ok don't worry.
-{ Quote: "In what way can you get a nice discount? I'll be interested as well, when my license runs out!" }-
check pm box

[acillatem]

-{ Quote: "If you installed the trial of the Premium version, the email scan is working 100% and you have the proof, so what's the problem? I really think you should ask someone for further help in your neighbourhood, as I find it amazing, that you try to install such a simple program and need a thread like this." }-
I installed it, and I don't "need" a thread like this......I asked a few questions. I really think you should mind your own business.Since it didn't catch the EICAR test virus, I assumed it wasn't working properly, especially because I hadn't put that HBEDV.key in the program. My virus program catches that EICAR test virus. I find it amazing you can't see how I was curious if it was working properly.That's why I assumed it wasn't a fully functioning program. Maybe you're not reading my posts carefully. I know how to set up a simple program, so save your sarcasm...........don't talk to me like I'm stupid......just don't respond if you don't like my questions. I appreciate your help, but not your snide remarks.

[acillatem]

-{ Quote: "That's a bad attitude to have IMHO." }-
Whatever. Already got rid of Norton, and installed Avira.............computer runs unbelieveably faster.

[wat0114]

-{ Quote: "That's a bad attitude to have IMHO." }-

Sorry to disagree, but Norton 2002 was the last great version for me; 2003 - 2005 NIS were appalling, so that was the last time ever I purchase their product, even if they have improved since. It's simply a case of too little, too late. No more chances (and I even gave three, no less!). It's like the time we went to a certain restaurant, ordered meatloaf and it was delicious. The next time we ordered it again, it was horrendous, probably at least day old. We never returned - ever. They lost two customers for life because of lousy service. That's how I react to such impertinence. The op has found something that works, is happy with it, so that is all that really matters for now.

[Big Apple]

-{ Quote: "I installed it, and I don't "need" a thread like this......I asked a few questions. I really think you should mind your own business.Since it didn't catch the EICAR test virus, I assumed it wasn't working properly, especially because I hadn't put that HBEDV.key in the program. My virus program catches that EICAR test virus. I find it amazing you can't see how I was curious if it was working properly.That's why I assumed it wasn't a fully functioning program. Maybe you're not reading my posts carefully. I know how to set up a simple program, so save your sarcasm...........don't talk to me like I'm stupid......just don't respond if you don't like my questions. I appreciate your help, but not your snide remarks." }-

Well now......glad to know! Good luck!

[zfactor]

-{ Quote: "That's exactly what I did last time. Unbelievable how much crap it leaves behind after it's "uninstalled"." }-

not the 2009 version. it uninstalls CLEAN and leave very little behind. i mean it almost doesnt even need a registry cleaning. i was shocked to say the least even removed the folders and all for me