update server username and password not working

[mauricev]

The username in the remote console is blank by default. I manually typed in updv4 and upd4test as the password, but I'm still getting a failed authorization error.

[Marcos]

{QUOTE-> The username in the remote console is blank by default. I manually typed in updv4 and upd4test as the password, but I'm still getting a failed authorization error. <-QUOTE}

What do you mean by "remote console"? V4 beta does not have any remote console. If you mean ERA, that's something completely else and the bera credentials won't apparently work with it.

[mauricev]

Yes, I mean ERA. It comes with just blank entries and now it's stuck on preparing update.

[Marcos]

{QUOTE-> Yes, I mean ERA. It comes with just blank entries and now it's stuck on preparing update. <-QUOTE}

I don't understand, what do ESS/EAV v4 beta credentials have to do with ERA? They are intended only for v4 beta, not for ERA.

[mauricev]

I believed the ERA beta needed credentials to get updates and I just assumed it wanted what the Smart Security beta is using. But it appears that it does indeed work with a blank username/password. It's simply telling me erroneously that it's failing to update when, in fact, it is receiving updates. The erroneous complaint must be a bug in the ERA beta, which I reported.