Problem with Firewall

[slakyxp]

Hi!
I'm running ESET Smart Security 4 beta on an AMD Athlon 64 System with Win Vista 32bit.

The Problem is:
The Firewall is set to "Interactive Mode" but it doesn't ask me whenever an application tries to connect to the internet. it only refuses access for that programm.

Does someone know how to fix it?

Jan

[dorgane]

hi,
you are in "antivirus" forum !

http://www.wilderssecurity.com/showthread.php?t=225607

[ronjor]

Moved to correct forum.

[proactivelover]

you must be update v3
if yes uninstall your current v4 and install it again then tell us

[slakyxp]

yes i updated from v3. but reinstalling didn't change anything.
are there registry-key that have to delete?

thank you, dorgane, thats the same problem. maybe i will find a solution there.

[proactivelover]

after uninstall delete these reg key's
HKEY_CURRENT_USER\Software\ESET
HKEY_LOCAL_MACHINE\SOFTWARE\ESET

[slakyxp]

{QUOTE-> after uninstall delete these reg key's
HKEY_CURRENT_USER\Software\ESET
HKEY_LOCAL_MACHINE\SOFTWARE\ESET <-QUOTE}
will that fix my problem? you tested it having the same problem?
i'm now running v3 again and i only want to change to v4 if surely works.

[doktornotor]

{QUOTE-> will that fix my problem? you tested it having the same problem?
i'm now running v3 again and i only want to change to v4 if surely works. <-QUOTE}

You should make sure that all permissions are sane, both for directories and registry keys. The best way to do it is uninstalling old version in safe mode, deleting left-over ESET directories (if any), running something like CCleaner to check for registry leftovers, and delete those. Then do a fresh install of v4. Following this should avoid most issues, you'll start with a fresh and known good configuration etc.

Good luck! ;)

[bjevers]

{QUOTE-> You should make sure that all permissions are sane, both for directories and registry keys. The best way to do it is uninstalling old version in safe mode, deleting left-over ESET directories (if any), running something like CCleaner to check for registry leftovers, and delete those. <-QUOTE}

How do you uninstall in Safe Mode? When I try it says the Windows Installer will not run in Safe Mode.

[doktornotor]

{QUOTE-> How do you uninstall in Safe Mode? When I try it says the Windows Installer will not run in Safe Mode. <-QUOTE}

See here (http://www.symantec.com/community/headsup/2530/windows-installer-%2526amp%3B-safe-mode).

[bjevers]

{QUOTE-> See here (http://www.symantec.com/community/headsup/2530/windows-installer-%2526amp%3B-safe-mode). <-QUOTE}

Thanks for the link, that will come in handy. I have already uninstalled and reinstalled a couple of times now. I used Total Uninstall each time, double checked the registry, and even deleted the left over hidden devices in device manager, but interactive still will not work.

I also installed v4 on my laptop running Vista Ultimate SP1 32bit. I didn't uninstall v3 first and interactive works fine there.

[slakyxp]

{QUOTE-> Thanks for the link, that will come in handy. I have already uninstalled and reinstalled a couple of times now. I used Total Uninstall each time, double checked the registry, and even deleted the left over hidden devices in device manager, but interactive still will not work.

I also installed v4 on my laptop running Vista Ultimate SP1 32bit. I didn't uninstall v3 first and interactive works fine there. <-QUOTE}
so let us find the reason. please tell me about the system on which it doesn't work.

mine:
AMD Athlon 64 3000+
Win Vista SP1 32bit
NVIDIA Chipset, Ethernet Card on board used.

and it doesn work. you have nvidia chipset?

[bjevers]

{QUOTE-> so let us find the reason. please tell me about the system on which it doesn't work.

mine:
AMD Athlon 64 3000+
Win Vista SP1 32bit
NVIDIA Chipset, Ethernet Card on board used.

and it doesn work. you have nvidia chipset? <-QUOTE}

My system:
Core2Duo 2.8ghz, Nvidia 680i, 4gb ram, Vista Ultimate SP1 x64, using onboard Nvidia ethernet. No other realtime security programs are enabled.

[Gaz25]

I have a laptop that it's not working on, but it was...

Basically I installed ESET Smart Security V4 and it worked for a few hours.. sometimes a reboot fixes it.. then it bombs out again.

[slakyxp]

it could be the nvidia ethernet. someone else with this problem?

[dorgane]

Yes !
me i have : NVIDIA nForce Networking Controller

[vajlent]

The firewall doesn't even install for me!!??

[slakyxp]

could someone report to the developers that there are problems with NVIDIA network controllers?

[ishan_rulz]

I have Nvidia Network Controller too. I have no such problem =)

[Novicex]

Did you use the Learning mode? If you did, so delete all rules and try to use only interactive mode;)