Introducing, The New Prevx Edge.

[Dregg Heda]

{QUOTE-> yes. it will. <-QUOTE}
How great is the reduction?

[PrevxHelp]

{QUOTE-> I rebooted and it's Green again? <-QUOTE}

Black doesn't necessarily mean anything different from green and I'm not sure why it would have turned black. Did you happen to check the main status in the front status screen of Edge to see if it said "Status: Secure" when it was black?

[PrevxHelp]

{QUOTE-> How great is the reduction? <-QUOTE}

Similarly to how a conventional antivirus program requires definition updates frequently to protect against new threats, Edge requires an internet connection to scan new files. Edge will be unable to detect new threats if you are completely offline but it will be able to block known threats. However, the risk of catching a new threat when offline is greatly reduced so this is generally not an issue.

[Dregg Heda]

When does a "new" threat become a "known" threat. I assume as "new" threats become more common or "known" they are added to the built in database while older threats which are no longer common are removed to keep edge light. Is this how it works?

So to make full use of Edge to detect both "known" and "new" threats during on demand scanning I should be connected online?

[PrevxHelp]

{QUOTE-> When does a "new" threat become a "known" threat. I assume as "new" threats become more common or "known" they are added to the built in database while older threats which are no longer common are removed to keep edge light. Is this how it works?

So to make full use of Edge to detect both "known" and "new" threats during on demand scanning I should be connected online? <-QUOTE}

A known threat is a threat which has been encountered by the user already or a variant of an encountered threat. Edge doesn't actually come shipped with a definition base - all of the scanning takes place online.

To detect new threats, you will need to be connected online when running a scan.

[Dregg Heda]

So if I install edge and it encounters no threat while Im online, and then I go offline and plug a usb with malware in it into my system Edge wont be able to detect it?

[PrevxHelp]

{QUOTE-> So if I install edge and it encounters no threat while Im online, and then I go offline and plug a usb with malware in it into my system Edge wont be able to detect it? <-QUOTE}

That is correct, however, we are developing functionality to prevent USB-based malware when offline which will be coming in a new version in the next few weeks.

[BrendanAdams]

{QUOTE-> Yes, you would then be up to date with the newest beta versions, however the full released version is the official and "supported" version and also automatically updates as we release new versions. <-QUOTE}
The thing is, the last time I installed the full version (20 January), it conflicted with Outpost. Then I downloaded the beta version and everything was fine.

[Mosqu]

{QUOTE-> Joe, hate to call you on the carpet but I need some clarification. Is Edge in reality, another AV product that uses "In the cloud technology" like Panda and McAfee. I mean what distinquishes Edge in its ability to protect, over other AV products. We will come back to this.

Zero day detection is used by all now, and it seems that if product A detects it, it can make this claim. But isnt it still based on 3 factors. Signatures, Hueristics and Community feedback to the vendor. The time has come my firend, to start slivering that fine line that seperates Edge from the rest. Hopefully you can, because if you cant, then Edge deseves to be in the AV forum. And I am going to hard press you on this. <-QUOTE}
I thought the difference between AV and AM is not the technology, but the character of unwanted software they protect against. ???

[Mosqu]

{QUOTE->

I only say this because as much as I want to agree, every security forum I frequent and view postings by members, there seems to be a uniform disagreement with what we are being told. <-QUOTE}
How do they know?

[BG]

Got a FP on mf.dll running 3.0.1.7 under Win 7 32bit. Uploaded to Jotti and nothing.

[PrevxHelp]

{QUOTE-> I thought the difference between AV and AM is not the technology, but the character of unwanted software they protect against. ??? <-QUOTE}

I was being general when saying 'AV' - my comparison was between Edge and other security products. We are an antimalware product but we behave differently from both antimalware and antivirus products :)

[Diazruanova]

Another False Positive with: "mewrite.exe" which belongs to "Transparentis", a program that I have had installed for many years and that makes the text background of Windows desktop icons transparent permanently.


I scanned it locally with avast, SAS and MBAM and neither found anything wrong and besides, I am attaching a jpg of the page from VirusTotal analysis on which the ONLY one that detected it as adware, was PrevX 1

Thanks

206109

[PrevxHelp]

{QUOTE-> Got a FP on mf.dll running 3.0.1.7 under Win 7 32bit. Uploaded to Jotti and nothing. <-QUOTE}

Could you send me a scan log including mf.dll? My Windows 7 here doesn't produce an FP on mf.dll.

[PrevxHelp]

{QUOTE-> Another False Positive with: "mewrite.exe" which belongs to "Transparentis", a program that I have had installed for many years and that makes the text background of Windows desktop icons transparent permanently.


I scanned it locally with avast, SAS and MBAM and neither found anything wrong and besides, I am attaching a jpg of the page from VirusTotal analysis on which the ONLY one that detected it as adware, was PrevX 1

Thanks

206109 <-QUOTE}

Could you send me a link to download this component (or send it to me directly if you want). I'll get it whitelisted :)

[Diazruanova]

{QUOTE-> Could you send me a link to download this component (or send it to me directly if you want). I'll get it whitelisted :) <-QUOTE}

Done

E. Diazruanova

[PrevxHelp]

{QUOTE-> Done

E. Diazruanova <-QUOTE}

Fixed :)

[Diazruanova]

{QUOTE-> Fixed :) <-QUOTE}


Wow, that was quick :o

Thanks Joe

[PatG]

{QUOTE-> Wow, that was quick :o

Thanks Joe <-QUOTE}

Ain't he good? ;-)

[Nett0pp]

{QUOTE-> Similarly to how a conventional antivirus program requires definition updates frequently to protect against new threats, Edge requires an internet connection to scan new files. Edge will be unable to detect new threats if you are completely offline but it will be able to block known threats. However, the risk of catching a new threat when offline is greatly reduced so this is generally not an issue. <-QUOTE}


I do hope 4 prevX (corp) 2 read the above. -FUTURE!?!- 0ffline-b0rderline

[mvdu]

Major false positive with the new AntiVir Premium Suite beta - says there is an age/spread violation when installing. Mentions avipbb.sys.

[PrevxHelp]

{QUOTE-> Major false positive with the new AntiVir Premium Suite beta - says there is an age/spread violation when installing. Mentions avipbb.sys. <-QUOTE}

Could you send me a scan log so I can remove the false positive? Age/Spread violation just means that the program is new and suspicious but is generally fixed automatically as the program is used by more people.

[mvdu]

{QUOTE-> Could you send me a scan log so I can remove the false positive? Age/Spread violation just means that the program is new and suspicious but is generally fixed automatically as the program is used by more people. <-QUOTE}

Thanks - will send.

[mvdu]

Where do you send to? PM doesn't seem to have an attach file option.

[Diazruanova]

One more question Joe,

I just updated my FireFox Browser to the latest 3.0.6 version and after I re-started it, PrevX launched it´s small window authenticating lots of files and taking for ever to launch FFx again, so I supposed that this authentication thing, was going to be a one time event and that we will move on (PrevX and I) to do better things, but oh bow if I was wrong!!!

I decided to update a FFx extension and of course I restarted it for the extension to become enabled, and the whole authentication thing with the related loss of time was there again, so I restarted a third time FFx and the same auth. process again...and again, so my question is:

Is PrevX going to be like this always that a new version of any program is launched and applied? because it becomes annoying and I would suppose that after the first re-start of the program, in this case FFx, that would be it, for PrevX to learn, but it looks like it is a bad learner :doubt:

[PrevxHelp]

{QUOTE-> One more question Joe,

I just updated my FireFox Browser to the latest 3.0.6 version and after I re-started it, PrevX launched it´s small window authenticating lots of files and taking for ever to launch FFx again, so I supposed that this authentication thing, was going to be a one time event and that we will move on (PrevX and I) to do better things, but oh bow if I was wrong!!!

I decided to update a FFx extension and of course I restarted it for the extension to become enabled, and the whole authentication thing with the related loss of time was there again, so I restarted a third time FFx and the same auth. process again...and again, so my question is:

Is PrevX going to be like this always that a new version of any program is launched and applied? because it becomes annoying and I would suppose that after the first re-start of the program, in this case FFx, that would be it, for PrevX to learn, but it looks like it is a bad learner :doubt: <-QUOTE}

We're working on a new update to Edge which will fix the repeated need to scan some files and are planning on releasing it at least to beta status by the end of the week. In the meantime, if you want, I'll PM you my email address and if you send me a scan log, I can optimize the database entries for the files in your installation :)

[mvdu]

Could you PM me your e-mail so I can send the file?

[PrevxHelp]

{QUOTE-> Could you PM me your e-mail so I can send the file? <-QUOTE}

Sent :)

[Baldrick]

3.0.1.8 installed automatically and appears to be running well. Does anyone know what the differences are compared to 3.0.1.3? Just curious! ;D

[PrevxHelp]

{QUOTE-> 3.0.1.8 installed automatically and appears to be running well. Does anyone know what the differences are compared to 3.0.1.3? Just curious! ;D <-QUOTE}

I do! ;D 3.0.1.8 is released to beta currently (its the same beta URL as always)

We've improved the update process to now not create a UAC prompt on Vista, improved the scan engine so that it won't constantly try and re-authenticate files, fixed some issues which could have caused Edge to not load completely on bootup, and a handful of other improvements :) Nothing earth-shattering again, but useful upgrades to improve the experience :)

[Baldrick]

{QUOTE-> I do! ;D 3.0.1.8 is released to beta currently (its the same beta URL as always)

We've improved the update process to now not create a UAC prompt on Vista, improved the scan engine so that it won't constantly try and re-authenticate files, fixed some issues which could have caused Edge to not load completely on bootup, and a handful of other improvements :) Nothing earth-shattering again, but useful upgrades to improve the experience :) <-QUOTE}
Cheers Joe!

I thought it might be you that would respond (now how did I know that...I wonder? ;D )

Thanks for the update. Always useful to know what has been added/improved even if only minor things. I presume that currently the quest is for maximum stability, etc...so far so good here!

[Diazruanova]

I was wondering if the automatic update is only for the paid version?
I am on trial and would like to try the 3.0.1.8 Beta.

Any link for a download?

Thanks

Diazruanova

[PrevxHelp]

{QUOTE-> I was wondering if the automatic update is only for the paid version?
I am on trial and would like to try the 3.0.1.8 Beta.

Any link for a download?

Thanks

Diazruanova <-QUOTE}

I'll PM you a link to the beta. You will automatically update in the free version but the beta version is kept separate from the current released version (but you will continue to update to later betas once installing the beta).

[Longboard]

:)
@Joe, MG, PrevX CEO, website designer et al
This theread is obviously now unreadable @72 pages with multiple overlapping "issues" raised
Several other threads overlapping with this one...:wacko:

How about offering scads of $$ to PW and LWM et al for a sub forum ;D ;D

[Tarnak]

{QUOTE-> :)
@Joe, MG, PrevX CEO, website designer et al
This theread is obviously now unreadable @72 pages with multiple overlapping "issues" raised
Several other threads overlapping with this one...:wacko:

How about offering scads of $$ to PW and LWM et al for a sub forum ;D ;D <-QUOTE}

I agree. :) This thread is starting to become longer than the novel - War and Peace - http://en.wikipedia.org/wiki/War_and_Peace
;D ;D

[Tarnak]

All roads lead to........!;D

[Triple Helix]

{QUOTE-> Black doesn't necessarily mean anything different from green and I'm not sure why it would have turned black. Did you happen to check the main status in the front status screen of Edge to see if it said "Status: Secure" when it was black? <-QUOTE}

Yes all was secure just Black Icon! ;)

TH

[GES/POR]

{QUOTE-> I'll PM you a link to the beta. You will automatically update in the free version but the beta version is kept separate from the current released version (but you will continue to update to later betas once installing the beta). <-QUOTE}

Is this the proper link or is this is an old one? http://pxnow.prevx.com/zeroL/PREVXEDGEBETA64.exe

[PrevxHelp]

{QUOTE-> Is this the proper link or is this is an old one? http://pxnow.prevx.com/zeroL/PREVXEDGEBETA64.exe <-QUOTE}

We now have proper links to the version (I believe that is still the destination URL), however you can go to:

http://info.prevx.com/downloadedge.asp

and there are 64bit download links on the bottom.

[GES/POR]

{QUOTE-> We now have proper links to the version (I believe that is still the destination URL), however you can go to:

http://info.prevx.com/downloadedge.asp

and there are 64bit download links on the bottom. <-QUOTE}

I ment the latest beta mait

[PrevxHelp]

{QUOTE-> I ment the latest beta mait <-QUOTE}

Whoops ;D Yes, that is the beta link for x64 still. I need to sleep more ;D

[jmonge]

{QUOTE-> Whoops ;D Yes, that is the beta link for x64 still. I need to sleep more ;D <-QUOTE}or drink more coffe;)

[raven211]

{QUOTE-> I'll PM you a link to the beta. You will automatically update in the free version but the beta version is kept separate from the current released version (but you will continue to update to later betas once installing the beta). <-QUOTE}

Hmm.. so now, if I install a beta version, say v3.0.1.8 and a new beta version called v3.0.1.10 is released - I would get automatically updated to that beta version by Prevx EDGE itself, without the need to redownload the setup file from the link, correct?

[PrevxHelp]

{QUOTE-> Hmm.. so now, if I install a beta version, say v3.0.1.8 and a new beta version called v3.0.1.10 is released - I would get automatically updated to that beta version by Prevx EDGE itself, without the need to redownload the setup file from the link, correct? <-QUOTE}

That is correct :)

[raven211]

Was that the case previously as well, or is this new, cause I don't recall this from the previous betas? :)

[PrevxHelp]

{QUOTE-> Was that the case previously as well, or is this new, cause I don't recall this from the previous betas? :) <-QUOTE}

Yes, this should always be the case but there are some other factors involved which could have broken it in the past.

However, it does work now (AFAICT at least :))

[GES/POR]

{QUOTE-> Hmm.. so now, if I install a beta version, say v3.0.1.8 and a new beta version called v3.0.1.10 is released - I would get automatically updated to that beta version by Prevx EDGE itself, without the need to redownload the setup file from the link, correct? <-QUOTE}

Changelog?

[PrevxHelp]

{QUOTE-> Changelog? <-QUOTE}

http://www.wilderssecurity.com/showpost.php?p=1399995&postcount=1780

[GES/POR]

{QUOTE-> http://www.wilderssecurity.com/showpost.php?p=1399995&postcount=1780 <-QUOTE}

For v3.0.1.10

[PrevxHelp]

{QUOTE-> For v3.0.1.10 <-QUOTE}

3.0.1.10 doesn't exist - that was just an example :)

[Baldrick]

{QUOTE-> 3.0.1.10 doesn't exist - that was just an example :) <-QUOTE}
Yet! But hopefully soon...and bring more greatnew functionality to the masses ;D

[PrevxHelp]

{QUOTE-> Yet! But hopefully soon...and bring more greatnew functionality to the masses ;D <-QUOTE}

I'm sure it will exist soon ;D

[Baldrick]

{QUOTE-> I'm sure it will exist soon ;D <-QUOTE}
Hee hee...Yeepee...super...can't wait. ;D

[Dregg Heda]

Whats the latest official version for download and when will the next one be out?

[Triple Helix]

Beta 3.0.1.8 ask PrevxHelp for the link!

TH

[Dregg Heda]

{QUOTE-> Beta 3.0.1.8 ask PrevxHelp for the link!

TH <-QUOTE}
Hi TH,

I think you misunderstood me. I was asking for the official non-beta version and when the next official non-beta one would be out? :)

Edit: wrong code

[Saraceno]

Latest official version:
3.0.1.3
http://info.prevx.com/downloadedge.asp

Next official one out, probably a couple of weeks or so.

[Dregg Heda]

Thanks Saraceno!

[Dregg Heda]

{QUOTE-> That is correct, however, we are developing functionality to prevent USB-based malware when offline which will be coming in a new version in the next few weeks. <-QUOTE}
Edge has a behavioural component right? Won't that be able to detect some malware even if its not online?

[LoneWolf]

Giving Prevx Edge a spin, so far it appears to get along with my other app's :thumb:

[raven211]

{QUOTE-> Edge has a behavioural component right? Won't that be able to detect some malware even if its not online? <-QUOTE}

Yeah, atleast I would expect the heuristic-engine to work even when offline. ??? I see the internet connection only as the way to contact the online-database. Please explain. :)

(I expect this capability from other AM software as well, but maybe I've misunderstood how heuristics work :-\ )

[PrevxHelp]

Edge analyzes behavior but doesn't report them to the user like conventional behavior blockers do. All of the heuristics are hosted online so you will need an internet connection to detect new threats. We don't make any determinations locally (except in the cases of rootkits) because there is so much value with knowing all of the information about a program online.

Take this example: there is a program which mass mails based on a list of email addresses, but it runs silently with no window and adds itself to a registry run key to load on bootup. I'd imagine that would trigger 100% of heuristic-based products but our databases know that this program is legitimate because its been used by 5 million people and has never actually performed a malicious action.

Local heuristics only work so well (they always need to be updated still, so most heuristic implementations are just generic definitions - which we have many of as well), and behavior blocking doesn't work well for the average user who doesn't understand what a "registry run key" is.

Our approach lets us automate the answering of behavioral queries through our centralized analysis - it requires an internet connection, but how often are you actually being threatened by an infection without an internet connection? For me, I'm literally never offline (on a broadband connection) and that is the state which is ever-increasing in popularity.

[PrevxHelp]

:thumb: to Saraceno - we should have the next version released publicly within about a week. We're making numerous changes to the layout of the interface and settings which should really help make Edge easier to use :)

[Dark Star 72]

{QUOTE-> :thumb: to Saraceno - we should have the next version released publicly within about a week. We're making numerous changes to the layout of the interface and settings which should really help make Edge easier to use :) <-QUOTE}

:thumb: Bring it on ;D
Will there be a new beta in the meantime?

[jmonge]

{QUOTE-> :thumb: Bring it on ;D
Will there be a new beta in the meantime? <-QUOTE}man this prevx team dont sleep at all all the time working,maybe it is the reaction of the coffee they have in their office:)

[firzen771]

{QUOTE-> :thumb: to Saraceno - we should have the next version released publicly within about a week. We're making numerous changes to the layout of the interface and settings which should really help make Edge easier to use :) <-QUOTE}

edge can get any easier to use? :o

[firzen771]

{QUOTE-> man this prevx team dont sleep at all all the time working,maybe it is the reaction of the coffee they have in their office:) <-QUOTE}

its "special" coffee *wink*wink* :argh:

[jmonge]

{QUOTE-> its "special" coffee *wink*wink* :argh: <-QUOTE}lol;)
do they sell this stuff here in calgary cause i need some:)
tim horton is not doing anything i guez;D

[GES/POR]

special coffee from Colombia ;)

[jmonge]

{QUOTE-> special coffee from Colombia ;) <-QUOTE}yum,yum:)
like al bandy says i want to liveeeeee;D

[sded]

Isn't that the same as Colombian Marching Powder?

[PrevxHelp]

{QUOTE-> :thumb: Bring it on ;D
Will there be a new beta in the meantime? <-QUOTE}

There will, but as usual we're working the whole weekend to finish these changes ;D

[BrendanAdams]

The test was convincing and I bought a license last night ;D
Just out of curiosity, should I uninstall my current beta version (v3.0.1.8 ) prior to installing the upcoming full version, or will the latter simply replace the beta ?

[PrevxHelp]

{QUOTE-> The test was convincing and I bought a license last night ;D
Just out of curiosity, should I uninstall my current beta version (v3.0.1.8 ) prior to installing the upcoming full version, or will the latter simply replace the beta ? <-QUOTE}

If you have the beta installed, it will automatically update to the next beta or the next full release. We go between having full releases and having active betas so if you have the beta installed, you will always have the newest :)

[Baldrick]

{QUOTE-> :thumb: to Saraceno - we should have the next version released publicly within about a week. We're making numerous changes to the layout of the interface and settings which should really help make Edge easier to use :) <-QUOTE}
Sounds excellent...can hardly wait to try it out! ;D

[Saraceno]

Joe, another user recommended the evaluation contain something along the lines of a short-trial, either "30, 15, 7 or one day".

What is the possibility, of say a '7-day trial' with some added functionality of the full version for all new users?

Once again, you did mention previously, that the system can be abused. Anyway, some food for thought.

[PrevxHelp]

{QUOTE-> Joe, another user recommended the evaluation contain something along the lines of a short-trial, either "30, 15, 7 or one day".

What is the possibility, of say a '7-day trial' with some added functionality of the full version for all new users?

Once again, you did mention previously, that the system can be abused. Anyway, some food for thought. <-QUOTE}

We would like to offer all of our functionality to every user for free, but that can't be done if we want to actually sustain a business ;D However, we have been discussing amending our evaluation version to include added functionality for a limited trial period (7 days or so).

We're still discussing this and weighing out options. Changes like this require a lot of different considerations to take place and we can't just change everything on a whim, but, we are definitely looking to make Edge as logical as possible for users and to give them as much as we can.

[Saraceno]

Thanks Joe. Let us know how it goes.

[simmikie]

{QUOTE-> Thanks Joe. Let us know how it goes. <-QUOTE}

these considerations died in commitee when they were first brought up weeks ago. just like when Joe came out a couple/few weeks ago and proclaimed (on behalf of the commitee) that only Wilders members wanted a forum, thats Prevxspeak for "it aint happening".....http://www.wilderssecurity.com/showpost.php?p=1391410&postcount=1414 :'(

though i would love to be wrong on this.


Mike

[BrendanAdams]

One thing that might be good : would it be possible to make a full scan (for expl) when one right-clicks on the icon and selects "scan my computer" ?
I mean, it would be great if Prevx could remember our scan settings, so we don't have to get back to the options (typing the password, etc) and select "full scan" again.

[Baldrick]

{QUOTE-> ...we are definitely looking to make Edge as logical as possible for users... <-QUOTE}
Don't see how that is possible as IMHO this is one of the simplest and most logical piece of security software that I have seen or used...but if the Prevx team think that they can do so then 'more power to their elbow'.

Look forward to the update and to testing it ASAP it is released ;D

[PrevxHelp]

{QUOTE-> One thing that might be good : would it be possible to make a full scan (for expl) when one right-clicks on the icon and selects "scan my computer" ?
I mean, it would be great if Prevx could remember our scan settings, so we don't have to get back to the options (typing the password, etc) and select "full scan" again. <-QUOTE}

The Full Scan option is really something which doesn't have to be used often at all. The benefit which it brings over a normal scan is truly marginal, and, in v3.0.1.1 and higher, if Edge ever finds any malware on your system, it will search for any duplicate copies in subsequent scans so that removes the need for a full scan.

I do like the idea of scanning the full system when right clicking on My Computer, however :) I'll add that to the list if it is possible (some things in Windows are marginally more difficult than they would seem ;D)

[BrendanAdams]

Thanks a lot for your reply :)

[Triple Helix]

Prevx Edge 3.0.1.8 running very well on Vista Ultimate 32bit and XP Pro 32bit!!

Thank Prevx Team for your great Products and Support!

Cheers,

TH

[Dark Star 72]

Prevx Edge beta 3.0.1.9 now available.
The layout of the GUI is changed, more 'compact' for lack of a better word with a new function 'Self Protection' with a choice of three different settings replacing the previous self protection.
Will have a play with it later ;D

[BrendanAdams]

Prevx Edge Update Failed. Please try again later :(

[rolarocka]

Worked for me :) I think you need to have the Beta installed to get the new Beta.

[BrendanAdams]

I did, but anyway, I installed it manually. The new GUI is great :)

[Criss]

Any screenshots? ;D

[sded]

The new GUI is great and much easier to navigate. Don't find myself getting lost in "click land" anymore. :)

[PrevxHelp]

{QUOTE-> Prevx Edge Update Failed. Please try again later :( <-QUOTE}

Interesting that you received that - by any chance, do you use a proxy? We've been trying to diagnose a similar problem but we've never gotten any concrete evidence to help find whats wrong.

[BrendanAdams]

Nope, no proxy. Automatic updates had always worked until today. Anyway, it may have been a temporary bug.

[Triple Helix]

I agree the new GUI layout is very nice indeed :thumb:

TH

[bart4444]

my guestion is that kaspersky doesn,t pervx nows as an gernic trojan anymore how can that

[PrevxHelp]

{QUOTE-> my guestion is that kaspersky doesn,t pervx nows as an gernic trojan anymore how can that <-QUOTE}

Kaspersky and ESET have had historical false positives against us - please make sure you are using the newest definitions from those companies and if it still detects Edge incorrectly, it would be worth contacting them to correct the false positive.

[Baldrick]

{QUOTE-> my guestion is that kaspersky doesn,t pervx nows as an gernic trojan anymore how can that <-QUOTE}
Which version of Kaspersky are you running? Am running KIS 2009 and it is co-existing with Edge (currently v3.0.1.9) beautifully. ???

And speaking about 'beautifully' I agree...the new version of the GUI is the coolest and easiest to use so far! ;D

[bart4444]

it,s correct kis 2009 works with pervx two days not before.

[Baldrick]

{QUOTE-> it,s correct kis 2009 works with pervx two days not before. <-QUOTE}
Hi Bart

If I understand you correctly KIS 2009 has only started working with Edge in the last couple of days ???

[bart4444]

yes that right sorry for my bad english

[bart4444]

before that pervx was de detect als generic trojan

[Baldrick]

{QUOTE-> yes that right sorry for my bad english <-QUOTE}
No problem. I am sure that you probably speak English better than I would your native language.;)

[Baldrick]

{QUOTE-> before that pervx was de detect als generic trojan <-QUOTE}
Interesting as I have been running KIS 2009 since the early beta and have been running Edge since version 2, ie, for some months now and the two have co-existed very well. KIS has never reported Edge as malware or a Trojan...so I do not know what has been happening with your system. ???

Anyway, looks like its is sorted out and that is the main thing!;D

[sded]

Read about a new threat called VirusDoctor.exe that Virus Total showed Prevx as one of the few to detect, but the list shows it as
Prevx1 V2 2009.02.08 Fraudulent Security Program
Does this mean that Edge v3 would also detect it?

[PrevxHelp]

{QUOTE-> Read about a new threat called VirusDoctor.exe that Virus Total showed Prevx as one of the few to detect, but the list shows it as
Prevx1 V2 2009.02.08 Fraudulent Security Program
Does this mean that Edge v3 would also detect it? <-QUOTE}

Yes :) VirusTotal uses a cutdown version of our scanner which will only find a fraction of what Edge finds, but everything that it finds will also be found by Edge :)

[LoneWolf]

{QUOTE-> I did, but anyway, I installed it manually. The new GUI is great :) <-QUOTE}


{QUOTE-> Any screenshots? ;D <-QUOTE}


Any screenshots?

[Triple Helix]

Here are a few!

Enjoy!

TH

[Triple Helix]

And some more!

[Biscuit]

Hmm, I like the revert to CSI button, but the rest of the stuff looks a little complicated - which I thought was against the principles of Edge? Maybe a little bit of "Wilders disease"? :-X Great for us "techies", but what about the other 95% of users?

The unbalanced icon columns look a bit painful too. Maybe if you want to start adding many options & increase the number of screens full of icons (it's easy to get lost in them) you could consider something like an Advanced UI button, something like in the Eset v3 product?

[PrevxHelp]

The majority of the options haven't changed at all since the initial release of Edge, but the recent changes were:

We separated the "Tools and Settings" menu into "Settings" and "Tools", which makes it more logical to find what you're actually looking for (Tools will perform actions while Settings will change configuration options). The interface is also "backward" compatible with the CSI interface so the added options from Edge come on top of CSI's options. The only added option was "Self Protection" which was added into its own category because we re-engineered most of the self protection so that we could give users protection while still maintaining compatibility.

Most users wouldn't ever even go into the Settings or Tools menus so I'm not sure how we could make it any less advanced without making the GUI completely empty ;D

However, I do agree with the unbalanced options screen but the empty space will soon be filled with additional features :)

[Triple Helix]

Is it possible to add Submit For Analysis Button in GUI? Even if it takes to your website to upload there?

TH

[PrevxHelp]

{QUOTE-> Is it possible to add Submit For Analysis Button in GUI? Even if it takes to your website to upload there?

TH <-QUOTE}

We have had quite a few requests for that. Last I've heard, we're going to be making a website for this, but it is still under development. It may end up being linked under Contact Support initially, but, space providing, it may fit under Tools as well :)

[Triple Helix]

Great to here that it is under some sort of development! :thumb:

TH

[jmonge]

{QUOTE-> The majority of the options haven't changed at all since the initial release of Edge, but the recent changes were:

We separated the "Tools and Settings" menu into "Settings" and "Tools", which makes it more logical to find what you're actually looking for (Tools will perform actions while Settings will change configuration options). The interface is also "backward" compatible with the CSI interface so the added options from Edge come on top of CSI's options. The only added option was "Self Protection" which was added into its own category because we re-engineered most of the self protection so that we could give users protection while still maintaining compatibility.

Most users wouldn't ever even go into the Settings or Tools menus so I'm not sure how we could make it any less advanced without making the GUI completely empty ;D

However, I do agree with the unbalanced options screen but the empty space will soon be filled with additional features :) <-QUOTE}i lost my trial licence??? can you help me with that ?thanks

[PrevxHelp]

{QUOTE-> i lost my trial licence??? can you help me with that ?thanks <-QUOTE}

Sent :)

[jmonge]

{QUOTE-> Sent :) <-QUOTE}thanks

[lu_chin]

I just went to the official Prevx site and noticed that Edge for 64-bit Windows was available for download.

Cheers.

[Biscuit]

Are we anywhere near the Edge USB version? :)

[lunaticdreams]

Hi can i have a trial license for prevx edge?

[Criss]

So now it is recommended to on the self protection at medium level with the beta version and it won't affect the compatibility with other anti-virus?? ???

[LoneWolf]

{QUOTE-> And some more! <-QUOTE}

Thanks, but I was under the impression that the new beta had some what different GUI then the current release.
I must have misunderstood. :-[
Nice pic's though. :thumb:

[BrendanAdams]

{QUOTE-> Interesting that you received that - by any chance, do you use a proxy? We've been trying to diagnose a similar problem but we've never gotten any concrete evidence to help find whats wrong. <-QUOTE}
Same issue today : I had to install v3.0.1.10 manually. By the way, the previous version detected it as a malicious file ;D

And now here is what Prevx found on my comp (never found anything before) :

http://img201.imageshack.us/my.php?image=prevxml7.jpg

[Dark Star 72]

{QUOTE-> However, I do agree with the unbalanced options screen but the empty space will soon be filled with additional features :) <-QUOTE}

Any clues or hints as to what or when :)

[rolarocka]

Does Edge use more cpu if you set the heuristics to high/max? Or is there no change in cpu cycles? Thx

[_kronos_]

Hi guys!
I like so much Prevx Edge;D
anyone has a link to the beta?
I would like to try it!

Thanks in advance:)

[Dark Star 72]

Joe,
I have Edge 3.0.1.9 reporting 3.0.1.10 as cloaked malware:o
Have reported it as a FP through the GUI/cleanup page. Heuristics on High-Medium-Medium.
Also, I had to manually download it, no automatic update.

[PrevxHelp]

{QUOTE-> Are we anywhere near the Edge USB version? :) <-QUOTE}

This is in the plans, but not the highest priority currently. It wouldn't be Edge USB, but CSI USB (as realtime protection requires the installation of drivers which goes against the USB mantra :))

[PrevxHelp]

{QUOTE-> Joe,
I have Edge 3.0.1.9 reporting 3.0.1.10 as cloaked malware:o
Have reported it as a FP through the GUI/cleanup page. Heuristics on High-Medium-Medium.
Also, I had to manually download it, no automatic update. <-QUOTE}

We've fixed the FP - shows you that we don't trust anyone until we've verified they're legitimate ;D

[PrevxHelp]

{QUOTE-> So now it is recommended to on the self protection at medium level with the beta version and it won't affect the compatibility with other anti-virus?? ??? <-QUOTE}

Yes, the new beta has self protection which will be much more compatible with other security products :) We're still going through every security product to test it (hence the beta status ;D) but it should work alongside them with little complaint.

[PrevxHelp]

{QUOTE-> Does Edge use more cpu if you set the heuristics to high/max? Or is there no change in cpu cycles? Thx <-QUOTE}

There is no change in CPU usage when increasing the heuristics - all of the complex calculations take place on the server so we save you some CPU % :)

[PrevxHelp]

{QUOTE-> Any clues or hints as to what or when :) <-QUOTE}

I can't divulge them just yet but we have a number of new features which will be rolled out (semi-slowly) over the next few months to existing users ;D

[Saraceno]

Don't tell me joe, I want it to be surprise. ;D

Some people might not know, but your malware center has a lot of information. Shows the analysis involved each day.
http://www.prevx.com/malwarecenter.asp

Just today, ten pages filled with data. :wacko:
206281

[Biscuit]

{QUOTE-> This is in the plans, but not the highest priority currently. It wouldn't be Edge USB, but CSI USB (as realtime protection requires the installation of drivers which goes against the USB mantra :)) <-QUOTE}

Thanks, any idea how Drive Sentry Anywhere manages that? It seems to load each time the stick is inserted & appears to check files online much as Prevx.

[PrevxHelp]

{QUOTE-> Thanks, any idea how Drive Sentry Anywhere manages that? It seems to load each time the stick is inserted & appears to check files online much as Prevx. <-QUOTE}

Its technically easy to do, and checking online doesn't require a driver, but protecting the system requires installation of a driver. I know some AVs do it from USB sticks but if the point of running from a USB stick is to leave the host system untouched, installing a driver isn't exactly a good approach ;D

Installing a driver, creating registry keys, etc. blurs the line from an actual USB scanner and a program which just installed from a USB stick.

[GES/POR]

I allready asked but im not gonna read all pages to find it, where can i find the self protection feature?

[Martijn2]

Is there some form of self protection available on Windows 7 x64? I know that prevx.exe will start itself up after a few second if you shut down the process

[PrevxHelp]

Because of PatchGuard, we can't have the normal self protection as we do in the 32bit version. Microsoft has recently released some system functionality which can let an antivirus vendor integrate into it, but we have not started integrating this as it is only available on Vista SP1 and Windows Server 2008.

So, we disable the self protection feature completely in the GUI for x64, however, there are still some internal self protection features in Edge inherently - it will automatically recover if you try and kill one of its processes but this isn't the same as our normal self protection.

[Nunes]

Hello

It seems that occasionally(?) Prevx Edge does some sort of background scanning (Service CSI SCANNER). In my case some programs slow down when this happens. Can we stop this kind of scanning?

[PrevxHelp]

{QUOTE-> Hello

It seems that occasionally(?) Prevx Edge does some sort of background scanning (Service CSI SCANNER). In my case some programs slow down when this happens. Can we stop this kind of scanning? <-QUOTE}

Edge has a scheduled scan which runs once per day - you can disable it in the options of Edge. I'd imagine that is what you're experiencing (with the CSIScanner service jumping up in CPU usage for a minute or so?)

[raven211]

Why is the self-protection in 3.0.1.9 currently set to "Minimum" when it says "Medium" is standard? Is it because this feature is still under testing, or because Edge has sensed that I've other security software (with self-protection as well)?

[PrevxHelp]

{QUOTE-> Why is the self-protection in 3.0.1.9 currently set to "Minimum" when it says "Medium" is standard? Is it because this feature is still under testing, or because Edge has sensed that I've other security software (with self-protection as well)? <-QUOTE}

If you didn't have self protection enabled in the previous versions, it will default to Minimum after upgrading. If you did have it enabled and it went back to minimum, it probably detected an incompatibility before it reinstalled the new driver. You could try bumping it up - but save your work first as it "could" cause a crash if you are using multiple other security products.

[Triple Helix]

On my test machine I have ESS, BOClean, SAS & Prevx Edge in real time and I have no crashes! And set to the Max.

XP Pro SP3

TH

[Baldrick]

{QUOTE-> If you didn't have self protection enabled in the previous versions, it will default to Minimum after upgrading. If you did have it enabled and it went back to minimum, it probably detected an incompatibility before it reinstalled the new driver. You could try bumping it up - but save your work first as it "could" cause a crash if you are using multiple other security products. <-QUOTE}
Version 3.0.1.10 automatically installed and apparently running well here. Made a change to the Self Protection settings; Minimum > Medium, and will monitor what happens especially as I have KIS 2009 with Self Defence enabled.

After change in setting Edge initiated a Protective Scan...as expected. ;)

[mvdu]

I reported the AntiVir detection as a false positive. I bought a new computer so sorry I didn't send. Now I have the "can't activate on more than 1 PC" problem. How do you fix this?

[PrevxHelp]

{QUOTE-> I reported the AntiVir detection as a false positive. I bought a new computer so sorry I didn't send. Now I have the "can't activate on more than 1 PC" problem. How do you fix this? <-QUOTE}

Could you PM me your license key?

[mvdu]

{QUOTE-> Could you PM me your license key? <-QUOTE}

I PMed it. Thanks.

[Nunes]

{QUOTE-> Edge has a scheduled scan which runs once per day - you can disable it in the options of Edge. I'd imagine that is what you're experiencing (with the CSIScanner service jumping up in CPU usage for a minute or so?) <-QUOTE}

Sometimes 1 minute or so but last time at least 5 minutes. The number of KB read/write was average 1000 Kb/s for some minutes.

I just disabled it.

[GES/POR]

Theres a new version ppl: 3.0.1.12, changelog please?

[horseman]

You'll have to bear with him - Joes lost his Comcast link... :-(

[EraserHW]

{QUOTE-> Theres a new version ppl: 3.0.1.12, changelog please? <-QUOTE}

Some internal optimizations and reorganization of how malwares are showed in the GUI ;)

[Baldrick]

{QUOTE-> Theres a new version ppl: 3.0.1.12, changelog please? <-QUOTE}
Interestingly enough this is the first version of Edge that has not automatically updated. In fact after reading GES/PORs post I check the system tray and found NO Edge icon. ???

Started it up manually and in was still at v3.0.1.10. Checked for updates and was advised there was a new one and said yest to an update...but very strange that it did not update automatically. Has the appraoch or policy on this changed ???

[PrevxHelp]

{QUOTE-> Interestingly enough this is the first version of Edge that has not automatically updated. In fact after reading GES/PORs post I check the system tray and found NO Edge icon. ???

Started it up manually and in was still at v3.0.1.10. Checked for updates and was advised there was a new one and said yest to an update...but very strange that it did not update automatically. Has the appraoch or policy on this changed ??? <-QUOTE}

It should still update properly, not sure what would have caused your blip. What other security software are you using?

[bart4444]

i use kaspersky 2009 internetsecurity and it doen,t update

[bart4444]

checking for update,s on the gui is.t say there are no update,s

[bart4444]

v 3.0.1.3

[PrevxHelp]

{QUOTE-> v 3.0.1.3 <-QUOTE}

This is still only a beta update so you will only receive it if you've using the beta version. I'll PM you a link if you'd like to try it :)

[Baldrick]

{QUOTE-> It should still update properly, not sure what would have caused your blip. What other security software are you using? <-QUOTE}
I use KIS 2009 with Self Defense enabled...and have done for a very long time (using KIS that is). ???

Now the only thing that I can think of that is different between the 3.0.1.10 update (automatic) and that for 3.0.1.12 is that before the later I switched Edge Self Protection to Medium (from the default Minimum; the default setting as I did not have Self Protection enabled before 3.0.1.10...as explained in one of your previous posts). :what:

I will therefore switch Self Protection back to Minimum and see what happens when the next version is released. Will post back on this shortly thereafter...with the results. ;D

Apart from that all is running very smoothly here...as I have come to expect from Edge (hence why I 'invested' in a license)!

[PrevxHelp]

{QUOTE-> I use KIS 2009 with Self Defense enabled...and have done for a very long time (using KIS that is). ???

Now the only thing that I can think of that is different between the 3.0.1.10 update (automatic) and that for 3.0.1.12 is that before the later I switched Edge Self Protection to Medium (from the default Minimum; the default setting as I did not have Self Protection enabled before 3.0.1.10...as explained in one of your previous posts). :what:

I will therefore switch Self Protection back to Minimum and see what happens when the next version is released. Will post back on this shortly thereafter...with the results. ;D

Apart from that all is running very smoothly here...as I have come to expect from Edge (hence why I 'invested' in a license)! <-QUOTE}

Ah ok, that is quite interesting - we will be investigating this to hopefully find a reason :) I'd imagine self protection is indeed playing a factor here.

UPDATE: I just tried here and it worked fine so there could be some other problem with Kaspersky's self protection and Edge's self protection, but we'll be investigating this shortly :) We still haven't finished all of our testing with the new self protection which is the primary reason for this version still being on beta :)

[Baldrick]

{QUOTE-> Ah ok, that is quite interesting - we will be investigating this to hopefully find a reason :) I'd imagine self protection is indeed playing a factor here.

UPDATE: I just tried here and it worked fine so there could be some other problem with Kaspersky's self protection and Edge's self protection, but we'll be investigating this shortly :) We still haven't finished all of our testing with the new self protection which is the primary reason for this version still being on beta :) <-QUOTE}
Hi Joe

That was my initial thought!

Anyway if there is anything that I can do to assist, any information you require or something that you want me to try then please feel free to ask. Can't promise that I will respond instantly (day job you know) but I should be checking the thread regularly from early evening UK time...so just ask. ;D

Cheers


Baldrick

[Triple Helix]

Just to let you know that Prevx Edge and Eset Smart Security Beta 4 working very well together with settings to the max. On XP Pro SP3 32bit, Vista Ultimate SP1 32bit, Windows 7 Beta 32bit!

TH

[PrevxHelp]

{QUOTE-> Hi Joe

That was my initial thought!

Anyway if there is anything that I can do to assist, any information you require or something that you want me to try then please feel free to ask. Can't promise that I will respond instantly (day job you know) but I should be checking the thread regularly from early evening UK time...so just ask. ;D

Cheers


Baldrick <-QUOTE}

For now we may have to just wait this one out until the next update sequence and see how it runs. We're going to do some re-testing with Kaspersky as well - they have had FPs in the past so they may have gotten triggered on this latest beta, hard to say.

I'll keep everyone updated as I find out more :)

[PatG]

{QUOTE-> Interestingly Started it up manually and in was still at v3.0.1.10. Checked for updates and was advised there was a new one and said yest to an update...but very strange that it did not update automatically. Has the appraoch or policy on this changed ??? <-QUOTE}

From what I understand from Joe, the beta will not auto update on a registered version, which I have. However if you dl beta and install right on top it will show in the tray. Was running 3.0.1.3 but had a little hiccup, dl'd the beta 3.0.1.12, went right in and updated, hiccup gone. :-)

[PrevxHelp]

{QUOTE-> From what I understand from Joe, the beta will not auto update on a registered version, which I have. However if you dl beta and install right on top it will show in the tray. Was running 3.0.1.3 but had a little hiccup, dl'd the beta 3.0.1.12, went right in and updated, hiccup gone. :-) <-QUOTE}

Assuming there aren't any issues in the process, an installed beta will update to future betas automatically but if you install as the released version, it will only update to future released versions. However, if we release a version and you were using the beta before and then we release a new beta after we release the new version live, you will continue to be updated.

Also note that updating doesn't happen by pushing updates - the update will happen if you click the update button or on a scheduled scan (which checks the DB for updates during the scan).

Let me know if you have any questions with that or if I've managed to confuse you/myself ;D

[Criss]

{QUOTE-> Assuming there aren't any issues in the process, an installed beta will update to future betas automatically but if you install as the released version, it will only update to future released versions. However, if we release a version and you were using the beta before and then we release a new beta after we release the new version live, you will continue to be updated.

Also note that updating doesn't happen by pushing updates - the update will happen if you click the update button or on a scheduled scan (which checks the DB for updates during the scan).

Let me know if you have any questions with that or if I've managed to confuse you/myself ;D <-QUOTE}

So u mean that prevx will not update itself if i don't have any scheduled scan?? And what if i press the "Scan Now" Button in the main page, will prevx edge check for update??

[aieie]

Just installed last release version (3.0.1.3) on my PC.

What i wanted, after the initial scan during installation, was realtime monitoring and no scheduled scans, only manual scans.

So i disabled scheduled scans, and every other config setting in the Scheduler section.

I noticed, though, that PrevX scans my HD periodically..........is it normal?
Have i to do something else in order to avoid it?

Thanks in advance

[PrevxHelp]

{QUOTE-> So u mean that prevx will not update itself if i don't have any scheduled scan?? And what if i press the "Scan Now" Button in the main page, will prevx edge check for update?? <-QUOTE}

Clicking Scan Now will also trigger the updater, but you're right ;D I'll make sure we add in logic to check once per day or so for new software updates regardless of the scan :)

[PrevxHelp]

{QUOTE-> Just installed last release version (3.0.1.3) on my PC.

What i wanted, after the initial scan during installation, was realtime monitoring and no scheduled scans, only manual scans.

So i disabled scheduled scans, and every other config setting in the Scheduler section.

I noticed, though, that PrevX scans my HD periodically..........is it normal?
Have i to do something else in order to avoid it?

Thanks in advance <-QUOTE}

If you've disabled the scheduler, it should not try and scan your system. If you wait 24 hours and look at the time that it says it scanned last, could you see if it does try and scan again once per day? Also, can you double check the scheduler settings to ensure it didn't automatically enable them for some reason after you disabled them?

[aieie]

Yes, the scheduler is still disabled.

And scanning seems to be the way i want now.

I'll write here an update tomorrow, even if things work the right way.

Many thanks for your quick reply :)

Best Regards

[GES/POR]

Headsup beta folks: Update to v.3.0.1.13 is available - Changelog dearest Joe?

As a response to some previous messages on this page about the updating, Suggesting the following ---> ad an option in the gui or not :) to also check for update at windows startup, add the option in the gui def to have folks choose to be notified or silently install - cheers :-*

[PrevxHelp]

Changlog is primarily minor things that don't affect home users but we have an optimization in now which improves the throughput of Edge scanning very large files on-access :)

[GES/POR]

Thank Joe bro ;D , what about my update suggestions - will they be taking into consideration?

[PrevxHelp]

{QUOTE-> Thank Joe bro ;D , what about my update suggestions - will they be taking into consideration? <-QUOTE}

Yes, definitely. My only concern with your suggestion is the configuration to update non-silently. If we do that, people may be sitting waiting to answer a prompt which could introduce some problems/lost updates if the file is downloaded and not applied. However, I'll see how we can fit the additional update option into the GUI without smashing things ;D (We will probably split up the options to have a separate updater screen, which may take some time to finish).

[raven211]

Self-protection set to minimum here, automatic updating AND scheduling on - but I'm not getting updated to b10 or 12 or the like over here.

Other security software running is NIS09, TF Beta 4.1.0.9 and Secunia PSI.

[PrevxHelp]

{QUOTE-> Self-protection set to minimum here, automatic updating AND scheduling on - but I'm not getting updated to b10 or 12 or the like over here.

Other security software running is NIS09, TF Beta 4.1.0.9 and Secunia PSI. <-QUOTE}

Could you PM me your license key? (I'll explain why if my theory checks out :))

[PrevxHelp]

{QUOTE-> Could you PM me your license key? (I'll explain why if my theory checks out :)) <-QUOTE}

Thanks for your license... however, my theory didn't pan out ;D (We don't upgrade during the beta if the user is on a multi-computer license but yours is a single comp :-\ )

If you manually click Check for Updates, does it say that you are using the newest version?

[GES/POR]

---> Main GUI ---> License Information ---> -+- License Key: Unlicensed -+- Expiration: Protection Evaluation(protection is not part of the unlicensed PX Joe :D )

Correction(suggestion): Expiration: Basic Detection Evaluation

Addon: Differentiality Licensing Scheme Notes: - Total Scan and Realtime Badware Prevention/Cleanup is Reserved for Registered Clients only

The Evaluation Mode does not Expire

Hmmm, my english is a lil off i know :-[

Any thoughts?

[PrevxHelp]

{QUOTE-> ---> Main GUI ---> License Information ---> -+- License Key: Unlicensed -+- Expiration: Protection Evaluation(protection is not part of the unlicensed PX Joe :D )

Correction(suggestion): Expiration: Basic Detection Evaluation

Addon: Differentiality Licensing Scheme Notes: - Total Scan and Realtime Badware Prevention/Cleanup is Reserved for Registered Clients only

The Evaluation Mode does not Expire

Hmmm, my english is a lil off i know :-[

Any thoughts? <-QUOTE}

Valid points ;D I'll forward this on and see what we can get changed :thumb:

[raven211]

{QUOTE-> Thanks for your license... however, my theory didn't pan out ;D (We don't upgrade during the beta if the user is on a multi-computer license but yours is a single comp :-\ )

If you manually click Check for Updates, does it say that you are using the newest version? <-QUOTE}

Yes it does. :-\

[Baldrick]

{QUOTE-> For now we may have to just wait this one out until the next update sequence and see how it runs. We're going to do some re-testing with Kaspersky as well - they have had FPs in the past so they may have gotten triggered on this latest beta, hard to say.

I'll keep everyone updated as I find out more :) <-QUOTE}
Hi Joe

Just had a minor nightmare that I suspect may have something to do with KIS & Edge co-existence...a first since the new Self Protection options came into effect. I suspect this is the case as previously I had kept Self Defense in Edge off.

Booted up normally, with Edge seemingly up and running but then I noticed, via the system tray icon that KIS was reported soome of its components not working, and shortly afterwards the momentary 'doubel Edge icon - one red one green appeared shortly followed by the total diappearance of the Edges sys tray icon.

No matter what I did I could not get KIS to re-initialise so I finally uninstalled Edge and shut down. When I rebooted KIS came up normally...no issues...all components working normally. I then downloaded the latest Edge beta (3.0.1.13) and installed that, reapplied the license, set the Self Protection to Minimum (as it was defaulted to Maximum due to the re-install) and so far so good.

Have checked the Event Viewer...but nothing logged so I am somewhat unsure as to what transpired. I have however noted that as where before under the Start Menu entries for Edge there was an Uninstall option, this time with 3.0.1.13 installed there is no such option. Is this normal? And if so why as I think that option was very useful.

Also, one observation, until recently there was the option to NOT have Self Protection active. This has now gone as Minimum is the lowest level available. Is there any reason for that? I believe that such an option should be re-instated and the user have the choice as to whether to self protect Edge...The default setting could be Medium and the user then has to manually switch to an Off mode..but I thinkthat one should be re-introduced...unless there is a good reason for it being removed.

In terms of the issue reported above I will continue to monitor but I believe that there may be an ad hoc imcompatibility between KIS Self Defense & Edge Self Protection.

Will continue to monitor and post back if I come across any more funnies.

Cheers


Baldrick;D

[PrevxHelp]

Hello,
The new Minimum self protection level is the same as the Off level in previous versions - Edge will restart its processes if killed and it will protect its configuration data from corruption but it doesn't actually make any system-level modifications to do so.

Its very possible that there is an incompatibility between the KIS and Edge self protection engines as there is really only one way to implement it in Windows and it isn't very multiple-product-friendly.

Also, the uninstall link was removed to save user confusion but you can still uninstall it from Add/Remove programs.

However, its hard to say where the actual issue here lies - I'm guessing self protection has something to do with it, but it could just be Windows. On one computer I have here which has no other AV or security software, my nVidia driver stopped working today, then Edge stopped working so I ran some diagnosis and Windows was saying that the Edge driver and the nVidia drivers didn't exist.... when I could clearly see them sitting right there :blink:

So, I rebooted and everything went back to normal. It seems like Windows updates tend to knock some drivers out periodically so it might just be necessary to reboot in that case - I really don't have another solution, but it was very interesting to see my resolution get knocked down to 1024x768 and everything systematically fail ;D

[Baldrick]

Hi Joe

Thanks for clarifying those points raised. ;)

I think that for the moment Edge Self Protection stays at Minimum for the moment and then if all reamins OK for a week or so I will chance a closely monitored move back to Medium.

Will keep you posted of any other 'happenings' in this area that I notice. As previously advised if there is anything that you want me to try out in connection with this then please let me know.

Cheers


Baldrick ;D


PS. Just noticed that the Scan with Prevx Edge has been implement when righ clicking My Computer...must have missed that one...Nice!

[Triple Helix]

{QUOTE->
PS. Just noticed that the Scan with Prevx Edge has been implement when righ clicking My Computer...must have missed that one...Nice! <-QUOTE}

Yes this is a very nice!

TH

[PrevxHelp]

{QUOTE-> Yes this is a very nice!

TH <-QUOTE}

Without trying to discredit our development efforts, what operating system are you observing this working on? It hasn't been implemented yet ;D

[firzen771]

{QUOTE-> Without trying to discredit our development efforts, what operating system are you observing this working on? It hasn't been implemented yet ;D <-QUOTE}

LOL a feature that u didnt even include yet, hahaha

[Triple Helix]

{QUOTE-> Without trying to discredit our development efforts, what operating system are you observing this working on? It hasn't been implemented yet ;D <-QUOTE}

On Vista ATM! I just right click C drive and click scan and then I do the same with D drive and it does seam to scan all files.

I will try on XP and Windows 7.

TH

[PrevxHelp]

{QUOTE-> On Vista ATM! I just right click C drive and click scan and then I do the same with D drive!

I will try on XP and Windows 7.

TH <-QUOTE}

Ah yes :) On drives it will work, but if you try and right click on My Computer it won't actually scan your full system in one go :) (Still working out the finer details of how to do that :))

[Triple Helix]

{QUOTE-> Ah yes :) On drives it will work, but if you try and right click on My Computer it won't actually scan your full system in one go :) (Still working out the finer details of how to do that :)) <-QUOTE}

Yes that is true! It works on Windows 7 also!

TH

[LoneWolf]

I'm sure this has been asked before but............
Prevx edge here is 30 bucks, after the year is up is it 30 again or is there a discount to renew?

[Triple Helix]

{QUOTE-> I'm sure this has been asked before but............
Prevx edge here is 30 bucks, after the year is up is it 30 again or is there a discount to renew? <-QUOTE}

I would like to add is have an option to get two years at a discount!

TH

[PrevxHelp]

{QUOTE-> I'm sure this has been asked before but............
Prevx edge here is 30 bucks, after the year is up is it 30 again or is there a discount to renew? <-QUOTE}

Subsequent renewals are generally given a 10% discount, however this may increase depending on how many licenses you are renewing.

TH: I believe the discount would still be 10% for a two year purchase, but I'll check tomorrow :)

[Triple Helix]

{QUOTE-> Subsequent renewals are generally given a 10% discount, however this may increase depending on how many licenses you are renewing.

TH: I believe the discount would still be 10% for a two year purchase, but I'll check tomorrow :) <-QUOTE}

That would be nice to have the option for 1 or 2 year! Personally I like 2 year Licenses!

[LoneWolf]

{QUOTE-> Subsequent renewals are generally given a 10% discount, however this may increase depending on how many licenses you are renewing.
<-QUOTE}

Well for me it would be only one license.
10% is better then nothing though ;D
Thanks for the answer.

[PatG]

Joe, another FP from this website:

http://sourceforge.net/project/showfiles.php?group_id=41019&package_id=33169&release_id=660483

This is "Password-Safe" ver 3.16 just released today. Been using this program for 10 years, I told Prevx to mark as FP, but wanted to give you heads up. The file I dl'd from the site is the 3rd one down, FYI

[PrevxHelp]

{QUOTE-> Joe, another FP from this website:

http://sourceforge.net/project/showfiles.php?group_id=41019&package_id=33169&release_id=660483

This is "Password-Safe" ver 3.16 just released today. Been using this program for 10 years, I told Prevx to mark as FP, but wanted to give you heads up. The file I dl'd from the site is the 3rd one down, FYI <-QUOTE}

Fixed :) Thanks for the report.

[Triple Helix]

I have a False Positive! Regtest from Ghost Security!

http://www.ghostsecurity.com/registrytest

TH

[PrevxHelp]

{QUOTE-> I have a False Positive! Regtest from Ghost Security!

http://www.ghostsecurity.com/registrytest

TH <-QUOTE}

This technically isn't good software so I've changed it to a 'Test Virus' malware name, just because it could be abused by malware :) You can click Trust Always to allow it through to test your registry protection, however :)

[Triple Helix]

{QUOTE-> This technically isn't good software so I've changed it to a 'Test Virus' malware name, just because it could be abused by malware :) You can click Trust Always to allow it through to test your registry protection, however :) <-QUOTE}

OK noted!

Thanks,

TH

[Mongol]

I'm running Prevx Edge along with Avira Premium right now and all is well. I'm just curious if Prevx by itself is plenty good as protection with my Online Armor paid?...:o ;D Anyone here gone that route yet?...8)

[phxcobra]

I've got an issue. I had Nod32 V3, Outpost firewall, and a trial install of prevx running on 3 machines, no problem. I decided to buy licenses for prevx, installed them and now Outpost locks up. I can't open the control panel, i can't access the web. I ultimately have to uninstall Outpost. The only thing that changed was going from trial to paid with prevx. Any ideas? I tried putting the op_mon.exe (outpost process) in the override section in prevx to no avail. This is happening on 2 machines, haven't had a chance to check the 3rd.

[PrevxHelp]

{QUOTE-> I've got an issue. I had Nod32 V3, Outpost firewall, and a trial install of prevx running on 3 machines, no problem. I decided to buy licenses for prevx, installed them and now Outpost locks up. I can't open the control panel, i can't access the web. I ultimately have to uninstall Outpost. The only thing that changed was going from trial to paid with prevx. Any ideas? I tried putting the op_mon.exe (outpost process) in the override section in prevx to no avail. This is happening on 2 machines, haven't had a chance to check the 3rd. <-QUOTE}

There is technically no difference when registered or in the trial. Do you have self protection enabled? If you do, try disabling it. If not, let me know and I'll send you a link to the beta version to see if that helps.

[Nunes]

Hello

I've a weird issue that I don't know if it's from edge or affects edge:

All my programs behave very slowly, I mean, opening a window, closing a window, clicking a button, everything takes ages to trigger the actions involved, but if I logoff and logon again everything goes normal as if nothing has happened before.

The thing is that when I do this the Edge icon disappears and I can't get it back.

I tried to uninstall and reinstall but I can't even uninstall it. trying to uninstall simply doesn't nothing.

I have the last registered version (3.0.1.3) (?) and windows XP SP3 with all the last updates.

[BrendanAdams]

Prevx doesn't seem to like the new version of MBAM : it detects one of its components (mbamswissarmy.sys) as a threat.

[aieie]

{QUOTE-> If you've disabled the scheduler, it should not try and scan your system. If you wait 24 hours and look at the time that it says it scanned last, could you see if it does try and scan again once per day? Also, can you double check the scheduler settings to ensure it didn't automatically enable them for some reason after you disabled them? <-QUOTE}

An update on the behaviour.................scanning is now going on as desired................not scanning :)

Don't know what could've caused the initial issue butthings are going well right now.

Many thanks again

[Triple Helix]

{QUOTE-> Prevx doesn't seem to like the new version of MBAM : it detects one of its components (mbamswissarmy.sys) as a threat. <-QUOTE}

It must be one of your settigs because I scan this file with Prevx Edge and nothing Flagged and I have Heuristics set to Maximum!

TH

[EraserHW]

{QUOTE-> Prevx doesn't seem to like the new version of MBAM : it detects one of its components (mbamswissarmy.sys) as a threat. <-QUOTE}

I'll fix it as soon as I can get my PC where I mainly work to run again. This morning my hard drive kindly decided to die >:( >:(

[BrendanAdams]

Actually it's detected when I start a full scan with MBAM. Anyway I allowed it, so no big deal.

[raven211]

Hmm... still nothing happening with the built-in updating - working neither automatic nor manually. :(

[PrevxHelp]

{QUOTE-> Hmm... still nothing happening with the built-in updating - working neither automatic nor manually. :( <-QUOTE}

It turns out that you could have come into this situation depending on when you installed which version. Could you uninstall completely and download the new beta (which will probably be up to 3.0.1.14 now)? This should keep you updated with future betas.

[PrevxHelp]

Changelog for v3.0.1.14, due out shortly includes some minor textual changes around license keys, and now you can right click scan the recycle bin or My Computer and it will work properly :) (as well as other changes not directly related to Edge).

[GES/POR]

{QUOTE-> Changelog for v3.0.1.14, due out shortly includes some minor textual changes around license keys, and now you can right click scan the recycle bin or My Computer and it will work properly :) (as well as other changes not directly related to Edge). <-QUOTE}

You beat me to it as i was just about to post the ussual :thumb:

Can you send me a new license pls?

[Baldrick]

{QUOTE-> Ah yes :) On drives it will work, but if you try and right click on My Computer it won't actually scan your full system in one go :) (Still working out the finer details of how to do that :)) <-QUOTE}
Hi Joe

Tried just that under XP SP3 (Right click My Computer) and whilst it does say it is scanning the episode results in an Aborted Scan being reported...and then I do not know if it is connected...but the sys tray icon disappears for a little while (a matter of minutes) only to reappear thereafter...me thinks that this may be a 'finer' point...as you put it. ;D

EDIT: Sorry, just noticed that 3.0.1.14 has just manifested itself on my machine. So that may be the reason for the disappearing sys tray/aborted scan...Must say that I can hardly keep up with the versions. Any chance of an update on what is new?

DOUBLE EDIT: Ditto last post by GES/POR...except for the license bit ;o)

[PrevxHelp]

{QUOTE-> Hi Joe

Tried just that under XP SP3 (Right click My Computer) and whilst it does say it is scanning the episode results in an Aborted Scan being reported...and then I do not know if it is connected...but the sys tray icon disappears for a little while (a matter of minutes) only to reappear thereafter...me thinks that this may be a 'finer' point...as you put it. ;D <-QUOTE}

Hmm.. just for clarification, what version are you using? This sounds like somewhere along the line Edge is crashing which means it might have saved an entry into the Event Viewer. If you could open it from Start > Run > eventvwr
and look through the Application logs to see if there is anything related to prevx.exe, we may be able to narrow down the cause of this :)

Or, an even better case would be if this is reproducible whenever you try it ;D

[Defenestration]

{QUOTE-> It turns out that you could have come into this situation depending on when you installed which version. Could you uninstall completely and download the new beta (which will probably be up to 3.0.1.14 now)? This should keep you updated with future betas. <-QUOTE}Instead of hard-coding it that only people who installed a beta versions will get updates to beta versions, how about adding a checkbox option to the GUI re. updating to beta versions, which would be disabled by default ?

This way the user can clearly see and opt-in/out of using beta versions.

[PrevxHelp]

{QUOTE-> Instead of hard-coding it that only people who installed a beta versions will get updates to beta version, how about adding a checkbox option to the GUI re. updating to beta versions, which would be disabled by default ?

This way the user can clearly see and opt-in/out of using beta versions. <-QUOTE}

Although we are relatively open here with the beta distribution, we are still intending on keeping the betas as somewhat closed for now as they aren't officially supported. We are considering adding a public beta cycle but this probably won't come for some time still until some of our larger new features are completed.

[Defenestration]

I'm wondering if Edge does any kind of scanning on non-executable files like movie, audio, PDF, Word or text files ?

[PrevxHelp]

{QUOTE-> I'm wondering if Edge does any kind of scanning on non-executable files like movie, audio, PDF, Word or text files ? <-QUOTE}

Edge does some scanning of non-executable file types but is primarily focused on executables as those pose the most significant threat. Malware originating from non-executables almost always results in an infection coming from an executable, which would be immediately blocked.

[Baldrick]

{QUOTE-> Hmm.. just for clarification, what version are you using? This sounds like somewhere along the line Edge is crashing which means it might have saved an entry into the Event Viewer. If you could open it from Start > Run > eventvwr
and look through the Application logs to see if there is anything related to prevx.exe, we may be able to narrow down the cause of this :)

Or, an even better case would be if this is reproducible whenever you try it ;D <-QUOTE}
Hi Joe

I think that I was between 3.0.1.13 & 3.0.1.14 (it was just updating on my system at the time).

Have looked in Event Viewer and no Error logs related to Prevx.exe that I can see but I did find the attached under System. They may be of assistance?

Cheers


Baldrick

[raven211]

{QUOTE-> It turns out that you could have come into this situation depending on when you installed which version. Could you uninstall completely and download the new beta (which will probably be up to 3.0.1.14 now)? This should keep you updated with future betas. <-QUOTE}

With "uninstall completely", is it enough with just removing it through Add/Remove Programs?

[PrevxHelp]

{QUOTE-> With "uninstall completely", is it enough with just removing it through Add/Remove Programs? <-QUOTE}

Yes, that will remove everything :)

[PrevxHelp]

{QUOTE-> Hi Joe

I think that I was between 3.0.1.13 & 3.0.1.14 (it was just updating on my system at the time).

Have looked in Event Viewer and no Error logs related to Prevx.exe that I can see but I did find the attached under System. They may be of assistance?

Cheers


Baldrick <-QUOTE}

Hm, this might just be related to the updater terminating the CSIScanner service, but it "could" be related to the issue with the scan.

Could you try the scan again with 3.0.1.14 and see if it breaks still?

[Baldrick]

{QUOTE-> Hm, this might just be related to the updater terminating the CSIScanner service, but it "could" be related to the issue with the scan.

Could you try the scan again with 3.0.1.14 and see if it breaks still? <-QUOTE}
Hi Joe

Just tried a scan under 3.0.1.14 and it worked perfectly so it may be that the updater impacting on the scanner service that is the appropriate 'trail' to follow.

Anything else you want me to try? ;D

[Baldrick]

BTW - have noticed that if under the Advanced Scan setting you tick 'Use Smart Scanning to improve speed' for some reason when yo coome back to it later the check box is unticked. I have ticked it left the panel tried other panels, come back and it is still ticked. Exited the program several times and then checked again but still it is ticked...yet I am sure that at some point in the future I will check again and it will be unchecked...perhaps a a result of a reboot?

Should it remain checked given that there is no @save Settings' option on that panel? Perhaps there should be?

;D

[PrevxHelp]

{QUOTE-> Hi Joe

Just tried a scan under 3.0.1.14 and it worked perfectly so it may be that the updater impacting on the scanner service that is the appropriate 'trail' to follow.

Anything else you want me to try? ;D <-QUOTE}

Nothing yet ;D Let me know if it happens again!

[PrevxHelp]

{QUOTE-> BTW - have noticed that if under the Advanced Scan setting you tick 'Use Smart Scanning to improve speed' for some reason when yo coome back to it later the check box is unticked. I have ticked it left the panel tried other panels, come back and it is still ticked. Exited the program several times and then checked again but still it is ticked...yet I am sure that at some point in the future I will check again and it will be unchecked...perhaps a a result of a reboot?

Should it remain checked given that there is no @save Settings' option on that panel? Perhaps there should be?

;D <-QUOTE}

That option doesn't persist, however, I don't see a reason why it shouldn't :) I've added it to the todo list :)

[Baldrick]

{QUOTE-> That option doesn't persist, however, I don't see a reason why it shouldn't :) I've added it to the todo list :) <-QUOTE}
To 1st post: Will do!

To 2nd post: Nice one! Cheers!

Have a great weekend!

[trjam]

{QUOTE-> That option doesn't persist, however, I don't see a reason why it shouldn't :) I've added it to the todo list :) <-QUOTE}
yeah well, just dont forget my bigger tray icon.:dry:

[Tarnak]

I got the same error in event viewer as Baldrick > http://www.wilderssecurity.com/showpost.php?p=1404867&postcount=1966

Just a bit of a hiccup, going from v3.0.1.13 to v 3.0.1.14, see screenshots.

P.S. I have a fully registered version, but even though I am running the beta versions it will not update automatically to the next beta release. This has been commented in other posts recently.;)

[raven211]

About the self-protection... how are you thinking about making Medium the default setting when users probably run Edge together with other security software, which nowadays usually feature its own self-protection? Is your plan to make it more compatible while keeping the same level of (self-)protection? :doubt:

[phxcobra]

{QUOTE-> There is technically no difference when registered or in the trial. Do you have self protection enabled? If you do, try disabling it. If not, let me know and I'll send you a link to the beta version to see if that helps. <-QUOTE}


Self protection is not enabled. Can you send the link and i'll give the beta a try? Thx

[ola nordmann]

What is the "proper" way to report FPs in CSI or EDGE?

Several weeks ago after a scan I marked a file as FP and I thought Prevx would deal with it, but all that happened was that the file was added to the exclusion list. So I had to do the same on other computers. Even today the file is reported as a fake security tool. Should I rather submit an email to Prevx for faster reaction to FPs?

The file in question is stripmyrights.exe, a nice program used to lower user priviliges when running browsers and other programs.
http://www.sysint.no/Download/tabid/162/language/nb-NO/Default.aspx

[PrevxHelp]

{QUOTE-> What is the "proper" way to report FPs in CSI or EDGE?

Several weeks ago after a scan I marked a file as FP and I thought Prevx would deal with it, but all that happened was that the file was added to the exclusion list. So I had to do the same on other computers. Even today the file is reported as a fake security tool. Should I rather submit an email to Prevx for faster reaction to FPs?

The file in question is stripmyrights.exe, a nice program used to lower user priviliges when running browsers and other programs.
http://www.sysint.no/Download/tabid/162/language/nb-NO/Default.aspx <-QUOTE}

Hello,
You could either go into our support inbox, send me a scan log (Tools and Settings > Save Scan Results), or double click on the file in the list of files and then click "Disagree with this determination" at the top

In the meantime, I'll fix your stripmyrights.exe FP shortly :)

[Triple Helix]

{QUOTE-> What is the "proper" way to report FPs in CSI or EDGE?

Several weeks ago after a scan I marked a file as FP and I thought Prevx would deal with it, but all that happened was that the file was added to the exclusion list. So I had to do the same on other computers. Even today the file is reported as a fake security tool. Should I rather submit an email to Prevx for faster reaction to FPs?

The file in question is stripmyrights.exe, a nice program used to lower user priviliges when running browsers and other programs.
http://www.sysint.no/Download/tabid/162/language/nb-NO/Default.aspx <-QUOTE}

PrevxHelp will read it here or go to there support web page and fill in the info:

http://info.prevx.com/service.asp

TH

[PrevxHelp]

{QUOTE->
Just a bit of a hiccup, going from v3.0.1.13 to v 3.0.1.14, see screenshots.

P.S. I have a fully registered version, but even though I am running the beta versions it will not update automatically to the next beta release. This has been commented in other posts recently.;) <-QUOTE}

If you could uninstall your existing version and then download 3.0.1.14, it should update automatically going forward. (And, the detection of the beta download should be fixed now as well :))

[Triple Helix]

He was faster than a speeding Bullet!

TH

[PrevxHelp]

{QUOTE-> About the self-protection... how are you thinking about making Medium the default setting when users probably run Edge together with other security software, which nowadays usually feature its own self-protection? Is your plan to make it more compatible while keeping the same level of (self-)protection? :doubt: <-QUOTE}

The Medium level of self protection should be much more compatible with the self protection of other AVs than Maximum - so far we haven't experienced any problems with it, but we're still working through testing each security solution combined with Edge.

[Triple Helix]

{QUOTE-> The Medium level of self protection should be much more compatible with the self protection of other AVs than Maximum - so far we haven't experienced any problems with it, but we're still working through testing each security solution combined with Edge. <-QUOTE}

No problem setting to Max with Eset Smart Security Beta 4 with SAS and AppGuard in real time!

TH

[raven211]

{QUOTE-> The Medium level of self protection should be much more compatible with the self protection of other AVs than Maximum - so far we haven't experienced any problems with it, but we're still working through testing each security solution combined with Edge. <-QUOTE}

Over here it seems to be NIS09 triggering a protective scan as it also features a comprehensive self-defense. :-\

EDIT: Or it could be TF as it hooks in order to detect behaviour.

[PrevxHelp]

{QUOTE-> Over here it seems to be NIS09 triggering a protective scan as it also features a comprehensive self-defense. :-\

EDIT: Or it could be TF as it hooks in order to detect behaviour. <-QUOTE}

It is "probably" TF which is hooking on top of Edge, triggering the protective scan. Depending on how they're hooking, Edge's self protection may still work fine with it. Could you try terminating Edge after TF or NIS09 triggers the protective scan?

[raven211]

Exactly how should I proceed? If Edge is set to Medium setting, it won't let me terminate it through task manager.

[PrevxHelp]

{QUOTE-> Exactly how should I proceed? If Edge is set to Medium setting, it won't let me terminate it through task manager. <-QUOTE}

Did Edge run a 'Protective Scan' sometime within this Windows session? Basically, I'm interested if Edge's self protection is working alongside TF and NIS even though it ran the protective scan.

If it can't be terminated, then it would look like everything is working fine, even though it noticed the other software hooking on top of its hooks (it was still able to maintain its protection, it seems).

[raven211]

Y, Prevx sure wasn't terminated when trying to in the list processes, if that's the information you were looking for. :) Maybe you should test TF and NIS09 separately as certainly one of them (or maybe even both... :blink: ) is triggering that kind of scan... :doubt:

[Triple Helix]

I like that now we can Right click on My Computer and do a full scan! :thumb:

Keep up the great work Joe!

TH

[Triple Helix]

Great scanning speed!

TH

[brihy1]

great software runs very light & lightning fast scans so i bought a license for 2 pc's and it seems the support staff for prevx is very fast in helpin here.

[PrevxHelp]

{QUOTE-> great software runs very light & lightning fast scans so i bought a license for 2 pc's and it seems the support staff for prevx is very fast in helpin here. <-QUOTE}

Great :) Please let me know if you have any questions!

[BrendanAdams]

2 new FP :

http://img5.imageshack.us/img5/44/capture01dq4.jpg (http://imageshack.us)

[PrevxHelp]

{QUOTE-> 2 new FP :

http://img5.imageshack.us/img5/44/capture01dq4.jpg (http://imageshack.us) <-QUOTE}

Could you please send me a scan log so I can fix them :) (from Tools > Save Scan Results)

[GES/POR]

New version again peeps, so whats new about it Joe man?

[PrevxHelp]

{QUOTE-> New version again peeps, so whats new about it Joe man? <-QUOTE}

Not much :) Just some minor internal changes - we're getting close to a release so if you have any grievances, now would be a good time ;D

[BrendanAdams]

{QUOTE-> Could you please send me a scan log so I can fix them :) (from Tools > Save Scan Results) <-QUOTE}
Actually the scan didn't detect it (I had removed override prior to scanning). Prevx Edge pop ups only occur occasionally on computer start. OSS was updated last Saturday, and I have to say there have been a few compatibility issues on start since then. OSS would be grey, and wouldn't be activated. After a restart it usually works, but I have to allow some OSS components.

[PrevxHelp]

{QUOTE-> Actually the scan didn't detect it (I had removed override prior to scanning). Prevx Edge pop ups only occur occasionally on computer start. OSS was updated last Saturday, and I have to say there have been a few compatibility issues on start since then. OSS would be grey, and wouldn't be activated. After a restart it usually works, but I have to allow some OSS components. <-QUOTE}

Ok, not sure what would cause that but a scan log would include the files encountered in realtime as well so that may help narrow down what is happening.