How i "love" NOD32 support

[tiniji]

[autorun]
open=
~Modified. - Ron~

Send this virus one month ago with dll file.
Virustotal - 19
Nod32 - 0 reaction.

~Link removed per the Terms Of Service. (http://www.wilderssecurity.com/tos.php) -Ron~

Sorry for my english

[tiniji]

May be i must delete nod32 as this virus?
How i can help to nod32 team include this virus in bases?

[dorgane]

nod32 is very slow (bad?) for add...
i have 2-3 days send 20 files infected (bagle, rogue, worm,...)

and result with Update 3603 (20081111):

203928

[funkydude]

Yes they take a few days but never as bad as a month. I would resend the email. Remember to password zip it "infected" to samples("at")eset.com

[dorgane]

i don't work for eset ... if they don't know make a good job with samples who they change job ! ::)
I don't want "play" send and resend samples every days....
I have send with email client and software submition.

[tiniji]

I resend this email. Now with virustotal report.

[sbowling]

You mean they actually have support? I still haven't heard anything back from them yet.

[Marcos]

What subject did you use in the email? I was unable to find any email that could have come from you. If you send samples, always provide as much details as possible, such as where on the disk you found the file, whether you've noticed an unusual behavior with the file running (ie. slowed down system, pop-up windows appearing on the desktop, browser opening certain web pages, etc.). If you know where you downloaded the suspicious file from, enclose the link to it as well. The more details you provide, the faster detection can be added.

[tiniji]

OK. I get answer. Update 3608 (20081113) contain this virus - Win32/AutoRun.COB. Thank all.