Why?

[Cooler]

I send samples and support make updates only 1-2 month later!!! without any comments and thanks for me. su x. is'n it?
look self this atached files remove txt extention & unrar
password infected.
i send this samples 1 month ago!!! and no updates!!!!

~Possible malware removed. Do not post possible malware or links to such on these forums. - Ron~

[Kosak]

Hello, if every analyst respond to every email, how much time doed this process need? A lot of. Read this (http://training.eset.com/kb/index.php?option=com_kb&Itemid=29&page=articles&articleid=141) page and this (http://www.wilderssecurity.com/showthread.php?t=178177) thread.