View Full Version : Need to Enter License key everytime True Image 2009 starts
November 3rd, 2008, 08:50 AM
I have upgraded to True Image 2009 and now everytime True Image starts I need to enter the new license key plus the key from the old Version before True Image starts.
There always pops up a screen telling me that the 15 day trial period is over.
November 3rd, 2008, 09:24 AM
There is a remote possibility that your anti-virus protection (or firewall) is preventing the information from being permanently written to your disk.
Try disabling this stuff once prior to entering your serial.
Also, you might want to check this link. This provides info about maybe changing your serial number with Acronis to fix this bug.
November 30th, 2008, 08:30 AM
Hello Yagodewinter ,
Thank you for your interesting in Acronis True Image ( http://www.acronis.com/homecomputing/products/trueimage/ )
In order to solve the issue submit your current serial number(s) at http://www.acronis.com/my/products/exchange/ to get replacement serial number(s) instantly. Additional information is available in Acronis Knowledge Base at http://www.acronis.com/enterprise/support/kb/articles/1053 We apologize for any inconvenience this may cause, and appreciate your understanding in this matter
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