View Full Version : TI wrkstation 9.5 8163 does not erase drive
October 28th, 2008, 05:28 PM
Product: TI Workstation 9.5 build 8163
Booting with dvd burned with the bootable media create function
Attempt to perform restore using files either over the network, or on the same dvd.
If the option to validate backup is NOT selected, the drive/partitions get erased and the restore is performed as expected.
If the option to validate IS selected, the validation occurs, followed by the restore. The drive/partitions however, ARE NOT erased first.
I tested this out by creating a folder in root of C, performing the restore as described above. Upon reboot, the folder created is still present (obviously not present in the backup image). Another test is to put windows into hibernate and perform the restore as above. After rebooting, windows restarts from hibernation, and not from a full shutdown as was the case when the backup image was created.
October 28th, 2008, 07:40 PM
It appears I was not quite correct in my procedure above. Looks like it's not the validate option that's tripping things up, but rather putting windows into hibernate mode prior to performing a restore. I realize this is an odd situation, but shouldn't the drive (mft/fat/etc) be blanked regardless of what the prior state of the drive was when doing a restore? Especially when a full restore (all partitions/mft) is selected??
Here's the steps needed to replicate this issue.
1) Select .tib file to restore (network share or on a dvd)
2) Select Next
3) Select "Restore Disks or Partitions" on the following screen, press Next again
4) On the disk/partition screen, select Whole Disk (both the MBR and Boot volumes selected), press next to continue
5) Select the destination disk, pressing next again.
6) Get message saying the destination disk contains partitions, answer "Yes, I want to delete all the partitions on the desination disk", Next to continue (greyed out otherwise)
7) Answer No to restore other disks/partition, next to continue.
8) Select Validate backup on options screen, nothing else, next to continue
9) Process at the final screen. Restore operation begins.
Following restore, system is rebooted. Comes up with the windows restarting from hibernation. Some error messages come up as the boot cycle continues.
It would appear that for some reason TI workstation is not erasing the drive first when validate is selected. I tried with build 8115 too, same results.
Prior to restoring, I make the temp folder, and hibernate the existing system. If the drive is being erased, then both the hibernate information as well as the temp folder should not exist upon recovery...
FWIW, when this behavior occurs, the system does not reboot when exiting TI (bootable media).
October 29th, 2008, 06:44 PM
Besides manually running a utility to erase the drive prior to the restore function, any other suggestions on how to deal with this?
We experienced a similar situation on a colleague's version 8.xxxx when doing a restore to a machine whose window's last shutdown was a crash.
Upon restoring a perfectly good image, windows stated that it recovered from a recent crash.
November 11th, 2008, 01:44 AM
December 6th, 2008, 06:16 AM
Thank you for using Acronis Corporate Products (http://www.acronis.com/enterprise/)
The issue needs a closer investigation. Please submit a request to Acronis Customer Service Department here (http://www.acronis.com/my/support)
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