Remote Administrator on SBS2003 = disaster

[Beano]

Hello all

After some help please. I installed remote adminstrator and antivirus on 2 SBS2003 machines.

Install went fine and successfully rolled out AV to all clients on the network.

A reboot later and an issue has come to light...

Our Outlook Webmail no longer works, we get a 503 service not available error. I have checked the event logs and it seems to relate to

EventID 9542 - Initialization of external interface OLEDB failed; Error ecServerOOM.

This happened on both servers at the same time. All my other SBS2003 servers without NOD32 on are fine.

So, what has NOD done is my question. That error relates to the ODBC drivers on the server. Has NOD changed them in anyway.

Any help gratefully received as this is a big problem for us

thanks :)

[PRJUS]

Hi Beano!

What variant of the antivirus solution did you install? Smart Security (the one with the firewall) or NOD32 Antivirus (the one without).

I looked into the MSI-files for ERAS/ERAC and none of them includes any ODBC drivers so I don't think that's the cause.

/Preben

[PRJUS]

By the way - have you run through the steps in:

http://support.microsoft.com/?kbid=823159

[nonoise]

did you set this (http://training.eset.com/kb/index.php?option=com_kb&Itemid=29&page=articles&articleid=727) settings, recommended by ESET?

[YeOldeStonecat]

The Small Business Server bundle from Eset doesn't change anything in SBS that would affect this...I have many many SBS clients, most of which run Esets SBS Bundle (which is XMON combined with the business product of RAS/RAC/Mirror)
As long as you follow the standards for exclusions for SBS (regardless of antivirus brand) http://www.sbsfaq.com/Lists/FAQs/DispForm.aspx?ID=137

And made a custom port for the http LAN update mirror (the default 8081 doesn't work for SBS, I make mine 8088)

[EvilDave UK]

Sounds like he's installed EAV/ESS 3.0 on to his SBS install. I've done this myself, thinking version 3 would work just fine. When I installed EAV (not ESS) everything broke, and my SBS even blue screened at one point...

Not good!

ERA though works fine on my previous and latest install of SBS2003. It doesn't change any system settings as far as I know...

Make sure you're running XMON 2.71!