View Full Version : vista + eset's ss = BSOD's
Crawlerz
October 24th, 2008, 03:59 PM
i am having major problems. i have a brand-spankin-new vista install on my pc. trying to install eset's smart security (which clearly states xp/vista capable) and i get a blue screen of death and a memory dump. only restoring computer in safe mode helps - otherwise it doesn't load, just reloads into the BSOD and crashes again. i didnt catch what it reads but vista said
product
windows
problem
shut down unexpectidely
date
today
status
not reported
problem signature
problem event name: bluescreen
OS version: 6.0.6000.2.0.0.768.3
locale ID: 1033
files that describe the problem
mini102408-02.dmp
sysdata.xml
version.txt
extra information about the problem
bccode: d1
bcp1: 00000014
bcp2: 00000002
bcp3: 00000000
bcp4: 8b9e4f7c
os version: 6_0_6000
service pack: 0_0
product: 768_1
p.s. this is a brand new vista install and so far no programs were installed, only the basic-most drivers. the same eset smart security worked fine in my XP on same computer before!
i am VERY frustrated! thank you
Crawlerz
October 24th, 2008, 05:01 PM
apparently the same problem http://www.edcottrell.com/2008/01/17/eset-smart-security-windows-vista-bsod/
funkydude
October 24th, 2008, 07:23 PM
Hi guys, in the past I've had these quite frequently with friends, it always seems to point to the network card drivers being out of date, wireless or wired. Try updating them. In my case I just googled the full name of my Realtek card and got a driver download from a mirror site. (Realtek's website is disgustingly non-user friendly)
Crawlerz
October 24th, 2008, 07:28 PM
ok this is the situation! vista = $^%#! - i got a PCI network card (pretty old and disabled) and a USB WLAN something card (newer and drivers installed) but! although i bought it with the vista computer it now says that it is NOT vista compatible! what the $@@#!? plz help as leaving my computer without a firewall is awful and i will not do it! either that or i reinstall xp.
psychokilla
October 24th, 2008, 08:37 PM
God I'm sooo sick of people bitching about Vista. I use Vista as do millions of others who have no problems with it. If you don't want to use it then don't, no-one is forcing you. Why not try the driver update suggestion instead of just whinging about how "Vista is useless"?
Crawlerz
October 24th, 2008, 09:26 PM
*sarcasm begins* OMG man why didnt i think of that?! holy crap ur thesmartest guy IN THE WORLD! bar none!
*end of sarcasm*
p.s. its the dell truemobile 1300 USB card.... if anyone can point me to a vista proof driver.
p.p.s. why does windows update show it as incompatible if such a driver exists?! (i mean im pretty sure it exists)
doktornotor
October 24th, 2008, 11:38 PM
-{ Quote: "
p.s. its the dell truemobile 1300 USB card.... if anyone can point me to a vista proof driver.
" }-
Totally off-topic here. Ask Dell.
-{ Quote: "
p.p.s. why does windows update show it as incompatible if such a driver exists?! (i mean im pretty sure it exists)" }-
Ditto. Ask in Redmond.
Crawlerz
October 25th, 2008, 10:20 AM
redmond?
Crawlerz
October 25th, 2008, 10:43 AM
whats NOT off topic is my BSOD when installing eset smart security!!! i NEED help!
doktornotor
October 25th, 2008, 11:37 AM
-{ Quote: "redmond?" }-
Yeah, you know - where the Ballmer's company HQ is... :P
-{ Quote: "whats NOT off topic is my BSOD when installing eset smart security!!! i NEED help!" }-
HW incompatible with Vista and searching for drivers most definitely is totally off-topic here.
Crawlerz
October 25th, 2008, 11:50 AM
stop telling me this and that is offtopic IF THIS IS ESET FORUM! my eset installation on my vista crashes into BSOD. that's what i need help with. since this IS the eset forum. also the smart security forum - plz help - or dont and dont post. but dont tell me to go to hell! the exact same smart security worked on same computer (same exact setup) when it had xp!!! if you don't have anything to say - im returning to xp as right now i've got NOTHING to lose! not a single program, picture, document, or music file.
if you can plz help - if not...... well then
doktornotor
October 25th, 2008, 12:34 PM
-{ Quote: "stop telling me this and that is offtopic IF THIS IS ESET FORUM!" }-
Yeah, that's exactly the reason why's it off-topic. AFAICT you've already identified the problem (http://www.wilderssecurity.com/showpost.php?p=1337504&postcount=4) - which is your incompatible WiFi driver. Ask your HW manufacturer for a compatible one.
If that's not the problem then you'll need to describe your issue better and attach some information, such as memory dump.
Crawlerz
October 25th, 2008, 01:49 PM
well today vista finally "found" that it needed sp1. (for some reason yesterday it couldn't find that it needed the upgrade) updated. installed eset. no BSODs so far. we'll see...............................
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