AntiVir servers slow?

[Mrkvonic]

Hello,
Anyone noticed this? Tried to update on one of the machines that does run AV on it, and the update failed the first time, took 3 minutes the other, when normally it's snappy 5-6 seconds.
Mrk

[emperordarius]

Just updated on my dad's PC, update was actually quite fast.

[Tadoussac]

Really SLOOOOOOOOOW here too!
5 minutes and still no connection yet.

Maybe they're having server problems, or possibly they're busy pushing out something large like a version upgrade - which has slowed things down in the past.

[Boost]

no problems here!

I've got better things to do anyways then watch update progress ;D

[Arup]

Skow here for free servers, normal for paid one.

[Osaban]

Sometimes slow for the free Avira. With the premium version it's always fast but what actually happens sometimes I get ' Status:Internet connection failed' when I prompt the update from the tray, whereas if I do it from the GUI it either updates or tells me my protection is optimal.

[Kerodo]

-{ Quote: "Hello,
Anyone noticed this? Tried to update on one of the machines that does run AV on it, and the update failed the first time, took 3 minutes the other, when normally it's snappy 5-6 seconds.
Mrk" }-
If it's free version, try checking updates around midnight their time, usually works for me. If it's paid version, no idea what the problem is.....

[bugsy_pal]

Updating Premium was panfully slow for me last night - normally takes a few seconds. I thought it was downloading a huge update, but it wasn't - it was just slow.

[Kerodo]

I don't think it's any cause for concern.... if there's an issue, I'm sure they will fix it asap. As they sometimes say, "sh*t happens"...... ;)

[mvdu]

What is the latest version for AntiVir Premium Security Suite? Mine is 8.1.0.245 and have seen no new version update.

[FRug]

I guess this qualifies as 'larger update' for avira, but if you take a look at my update speed for the paid version, I don't seem to have any issues. Admittedly it's 7:45AM german time at the moment.
If you take their user base into account (around 60million), a 4.5MB update will cause around 257 TERAByte of Traffic for their servers. Add to that the other updates after it and you come up with quite some load :)

[Bio-Hazard]

-{ Quote: "Hello,
Anyone noticed this? Tried to update on one of the machines that does run AV on it, and the update failed the first time, took 3 minutes the other, when normally it's snappy 5-6 seconds.
Mrk" }-

I had a similar event but after 15 minutes update worked normal speed.

[Mrkvonic]

Hello,
It seems they have fixed whatever needed fixing ...
Mrk

[ipkonfig]

Can anyone please post the updated version numbers?

Mine is as follows :
Product version 8.1.0.331 8/12/2008
Search engine 8.02.00.05 10/15/2008
Virus definition file 7.00.07.66 10/21/2008
Control Center 8.00.70.08 6/26/2008
Config Center 8.00.70.03 6/12/2008
Luke Filewalker 8.01.04.07 6/26/2008
AntiVir Guard 8.00.01.27 8/7/2008
Filter 7.00.02.06 5/20/2008
Scheduler 8.00.00.16 6/12/2008
Updater 1.02.10.34 6/27/2008

Is this the latest version?

[trjam]

-{ Quote: "Can anyone please post the updated version numbers?

Mine is as follows :
Product version 8.1.0.331 8/12/2008
Search engine 8.02.00.05 10/15/2008
Virus definition file 7.00.07.66 10/21/2008
Control Center 8.00.70.08 6/26/2008
Config Center 8.00.70.03 6/12/2008
Luke Filewalker 8.01.04.07 6/26/2008
AntiVir Guard 8.00.01.27 8/7/2008
Filter 7.00.02.06 5/20/2008
Scheduler 8.00.00.16 6/12/2008
Updater 1.02.10.34 6/27/2008

Is this the latest version?" }-
yes, this is correct for the AV

[Medank]

Product version: 8.1.0.367 - 2008-08-12

[trjam]

this is what I show for the suite.

[Medank]

Today it was a huge update again and as usual the server to update was very slow, but this has starting to happend often and it is very Normal thing, the updates will be updated but just little slower because it's a huge Update.

Nothing to worry about or complaining,:)

Bye,

[Leo2005]

yes today was a update of the antivir0.vdf. For this udpate 8 new servers were added but this seems not to be enough.

with the update 100000 signatures will be removed which are covered by the generics.

the complete announcement can be read here:
http://www.avira.com/de/unternehmens-news/avira_entruempelt_erkennungsdateien.html (sorry is only available in german till now).

[Medank]

the complete announcement can be read here IN ENGLISH i tried to translate from Bable fish and it worked great read it here;

Bable fish (http://babelfish.yahoo.com/translate_url?doit=done&tt=url&intl=1&fr=bf-home&trurl=http%3A%2F%2Fwww.avira.com%2Fde%2Funternehmens-news%2Favira_entruempelt_erkennungsdateien.html&lp=de_en&btnTrUrl=Translate)





But now something is wrong look at the picture :D

[strangequark]

if you can't wait till their servers start working properly, just go to the web site and manually download the update, no problems there all working ok

http://www.avira.com/en/support/kbdetails.php?id=95

[Leo2005]

well the premium sevrers seems to be work as normal now. only the classic servers are busy at the moment.

[doktornotor]

-{ Quote: "well the premium sevrers seems to be work as normal now. only the classic servers are busy at the moment." }-

Pretty much as always... Are you in a hurry, or? Just stop watching the updates window and set them to "Invisible" instead.

BTW, packing this updates stuff as tar.bz2 or better yet 7z could reduce their traffic significantly.

[Mr2cents]

Avira is updating very slow here. First time I've encountered this. Although I've saw numerous other people have problems with Avira updater servers. Running high speed dsl here. Pic attached.

[Medank]

-{ Quote: "Avira is updating very slow here. First time I've encountered this. Although I've saw numerous other people have problems with Avira updater servers. Running high speed dsl here. Pic attached." }-

did you read my post above?

-{ Quote: "Today it was a huge update again and as usual the server to update was very slow, but this has starting to happend often and it is very Normal thing, the updates will be updated but just little slower because it's a huge Update.

Nothing to worry about or complaining,

Bye," }-

This is normal, it happends sometimes, the updates will be up to dated so no worry.

[yankinNcrankin]

This is patience at its finest, but its free.....;D

[Macstorm]

-{ Quote: "if you can't wait till their servers start working properly, just go to the web site and manually download the update, no problems there all working ok

http://www.avira.com/en/support/kbdetails.php?id=95" }-
Correct.

This link http://www.avira.com/en/support/vdf_update.html can also be used to directly download the latest IVDF and perform the manual update if necessary.

[Carver]

It was painfully slow, but one can't get too excited about temporary slowdowns that are out of your control.

[Osaban]

-{ Quote: "This is patience at its finest, but its free.....;D" }-

Very fast on my XP laptop.

[slysy]

I am trialling the premium version and am not very impressed with these speeds. Is it a frequent problem on the premium servers?

[BuzzStone]

I have my Premium set to update once a day and it is always fast. No problems at all.

[Leo2005]

-{ Quote: "I am trialling the premium version and am not very impressed with these speeds. Is it a frequent problem on the premium servers?" }-no it's just a temporary problem. this should not last long time. on time you got the antivir0.vdf it should be back to normal.

[MalwareDie]

Couldn't Avira have separated the update into two or even three smaller portions over a week? Would that not have placed less strain on servers?

[Leo2005]

-{ Quote: "Couldn't Avira have separated the update into two or even three smaller portions over a week? Would that not have placed less strain on servers?" }-
this is what they did the last time. the vdf0 was divided in 31 vdf. But at the end there were still the same problems. i think they tried a diffrent method this time by adding new servers for this update.
we'll see what comes next time. But they will surely find something else to improve and reduce these problems.

[robinb9]

-{ Quote: "this is what they did the last time. the vdf0 was divided in 31 vdf. But at the end there were still the same problems. i think they tried a diffrent method this time by adding new servers for this update.
we'll see what comes next time. But they will surely find something else to improve and reduce these problems." }-

Actually they need to get more servers and figure out why it takes so long for us to update. This is terrible. It sat for 3 hours trying to update. I have had clients call and say they cannot update their free nor their paid versions.
How do they expect us to keep our computers up to date if they cannot get their update servers to work properly.

AVG 8.0 can send out updates
Norton (as much as I do not like their product) can get out updates
Avast gets out their updates
What is Avira's problem?

robin

[doktornotor]

-{ Quote: "
AVG 8.0 can send out updates
Norton (as much as I do not like their product) can get out updates
Avast gets out their updates
What is Avira's problem?
" }-

Bandwidth; one would think it's pretty obvious to everyone? As for your clients, I'd suggest to set the updates to "invisible" and move on. People that don't have better things to do but stare at update window of some application, uh...

[Leo2005]

-{ Quote: "Actually they need to get more servers and figure out why it takes so long for us to update." }-they added 8 new servers for this update and added 6GB Bandwidth.

comparing to other companys is difficult. norton has enough money to finance enough servers for paid products. Avira needs to finance servers for 60 million free Users. this isn't unlimited, but they try to reduced the update problems. by improving the product to reduce the update size but also having added 6 new update servers in the last 3 years and now 8 new servers only for this update.

i understand that users would like to not have these problems, but regardless these problems the number of classicusers raised about 50 million in the last 3 years and Avira is trying to reduce the period of these update problems as far as they have the possibilities to do so.

[Medank]

-{ Quote: "they added 8 new servers for this update and added 6GB Bandwidth.

comparing to other companys is difficult. norton has enough money to finance enough servers for paid products. Avira needs to finance servers for 60 million free Users. this isn't unlimited, but they try to reduced the update problems. by improving the product to reduce the update size but also having added 6 new update servers in the last 3 years and now 8 new servers only for this update.

i understand that users would like to not have these problems, but regardless these problems the number of classicusers raised about 50 million in the last 3 years and Avira is trying to reduce the period of these update problems as far as they have the possibilities to do so." }-


But i still don't understand this, IT IS NOT A PROBLEM AT ALL, the Updates are being UPDATED, why must they watch when avira updates what it updates how long it updates? this is seek :D
It would be another thing if the updates stop or not updating because very slow,
Avira added 8 new servers i hope & think this will not happend again.

[doktornotor]

-{ Quote: "But i still don't understand this, IT IS NOT A PROBLEM AT ALL, the Updates are being UPDATED, why must they watch when avira updates what it updates how long it updates? " }-

Because people have too much time on their hands, that's all. Useless thread, please close this. If you want an improvement, either sponsor some collocations for them and/or go suggest them distributing updates in a better way (http://www.wilderssecurity.com/showpost.php?p=1338930&postcount=23) as I've already done.

[Medank]

-{ Quote: "Because people have too much time on their hands, that's all. Useless thread, please close this. If you want an improvement, either sponsor some collocations for them and/or go suggest them distributing updates in a better way (http://www.wilderssecurity.com/showpost.php?p=1338930&postcount=23) as I've already done." }-

agree with you people have too much time on their hands,
please close this topic.

[Boost]

-{ Quote: "agree with you people have too much time on their hands,
please close this topic." }-

x10

There's alot of people on this very forum and in this topic,that need to find a hobby to devote some of your free time,instead of worrying about how fast your antivirus is updating,I mean please!

[catseyenu]

I don't know about all that, I think having my AV 2 days behind on definitions is risky. Also, the thing has nagged me to death about the update.

Thanks for the manual update instructions, at least I can get it to shut up till I have time to find a more permanent solution to this.
Has anyone tried swapping the update module out with the paid version?

[EASTER]

I notice the Avira updates take on the average of nearly 5 minutes to finally begin their updates, but once a connection update begins, it downloads just fine. I chalk that delay up to circumstances of demand on their servers, no more, no less.

EASTER

[bigc73542]

As far back as I can remember poeple have been complaining about how slow the Avira servers are. You would think they would just get used to the fact that they aren't going to fix it if they haven't yet. :(

[JasSolo]

I personally, have only noticed slowdowns, with the free version of Avira. The paid version(s) is lightening fast.


Cheers

[bigc73542]

-{ Quote: "I personally, have only noticed slowdowns, with the free version of Avira. The paid version(s) is lightening fast.


Cheers" }-

When I tried Avira premium I also noticed that the servers were much faster than the personal version.

[Bunkhouse Buck]

-{ Quote: "I am trialling the premium version and am not very impressed with these speeds. Is it a frequent problem on the premium servers?" }-

No it is not.

[Bunkhouse Buck]

-{ Quote: "When I tried Avira premium I also noticed that the servers were much faster than the personal version." }-

That is to be expected- TANSTAAFL.

[Medank]

Please someone Mod... close this topic.

What does it matter if they are slow or not? The updates are being up-to-dated anyway.
eh