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View Full Version : NIS 2009 Conflicting with G15 Revision 2 Keyboard


R3XNebular
October 19th, 2008, 02:23 AM
http://forums.logitech.com/logitech/board/message?board.id=software&thread.id=7002

I am experiencing exactly what this guy is experiencing and it is only happening after Norton Internet Security 2009.

Here is an image of my issue
http://img261.imageshack.us/my.php?image=screenshot001rb5.png

As you can see when I assign a keystroke nothing comes out, When I press CTRL it gives me a + sign.

As you can see I assigned G1,G2, A key yet it shows blank

R3XNebular
October 19th, 2008, 02:37 AM
Confirmed, Uninstall NIS 2009 fixes this issue

http://img227.imageshack.us/my.php?image=screenshot002rr9.png

Can anyone think of a work around so I can hold onto my G15 software

vijayind
October 19th, 2008, 02:46 AM
I am guessing, NIS 2009 SONAR is blocking G15 software. Try adding the folder/app into exclusion for scan and auto-protect.

R3XNebular
October 19th, 2008, 04:07 AM
Did as you said but no luck same issue

demoneye
October 19th, 2008, 02:59 PM
also for me nav/nis 2009 make a conflict(not with g15) and cant update my diff files ...someone from norton read it and maybe will help....1 thing is for sure...nav/nis are bugy ! i try on same system configuration, other suits around like avire/nod32/kis2009 worked perfect! only nav/nis2009 gave me a a pain in the brain >:(

Zombini
October 19th, 2008, 03:02 PM
-{ Quote: "I am guessing, NIS 2009 SONAR is blocking G15 software. Try adding the folder/app into exclusion for scan and auto-protect." }-

How do you know this ? Did you see any SONAR alerts ?

vijayind
October 19th, 2008, 05:34 PM
-{ Quote: "How do you know this ? Did you see any SONAR alerts ?" }-
Like I said, I guessed. Since NIS 2009 doesn't detect the G15 software as malware. So logically, it might be the behavioral/HIPS element that may be flagging it. In this case, maybe as a keylogger ...

denniz
October 19th, 2008, 06:33 PM
Maybe post your problem at the Norton forums, the Symantec staff there is real helpful. I'll bet you problem is easily solvable.

R3XNebular
October 20th, 2008, 05:34 AM
Have posted a topic on their forum, will get back here with the solution... if there is one, hopefully the solution isn't uninstalling NIS 2009