ESS attack messages - false positives?

[mvdu]

Can I turn the attack detection off? No other security programs said anything. Here are a couple of quite a few similar log entries:

10/9/2008 2:25:32 PM Detected DNS cache poisoning attack (my router):53 (my computer):59907 UDP

10/9/2008 2:24:17 PM Detected DNS cache poisoning attack (my router):53 (my computer):49789 UDP

[mvdu]

Never mind - I sent a refund request because ESS would not work with my HIPS, even with the firewall turned off. Does Eset give refunds?

[mvdu]

The problem seems to be Online Armor's fault and not Eset's. I'll be ok with canceling the refund if Eset doesn't do it.

[mvdu]

No answers at all from support. I think e-mails go into a black hole.

[agoretsky]

Hello,

I am assuming you purchased the software from ESET's U.S. office and contact their technical support department about the order, correct?

Please send me the sales order (SO-###...) number from your order, the username portion of your license (the part which begins with AV-###... or EAV-###...) and the case number(s) of any ticket(s) you have opened with ESET's U.S. technical support department via the forum's PM (private messaging) system and I will see if I can get someone to assist you with your license.

Regards,

Aryeh Goretsky

[mvdu]

Thank you - you have a PM from me.