Norton 2009, I don't feel protected

[larryb52]

Call it buyers remorse or a product so damamged by years of bashing or my wondering what happens to the all those pulse updates that I miss when I am away at work. Do I really get them when I turn the computer back on? Or maybe I don't believe Norton can actually deliever that one do all product but I'm removing Norton this morning & going with something else...I'm sorry Norton I want protection & again apologies to those that will toss test results at me. I don't run my computer in a lab and a couple questionable places I do go got no warnings , bells & whistles going off so as sad I just don't trust this...

[trjam]

I am with you Larry. Saw a couple of things that made me start thinking and removed it.:-\

[Technic]

I feel myself very protected.

[risl]

Perhaps it's the "heavy industrial feel" or something. :-X

[trjam]

I really dont know, I have no doubt on its ability but I felt like Larry. We both may be wrong, but each should do as they feel.

[denniz]

-{ Quote: "I am with you Larry. Saw a couple of things that made me start thinking and removed it.:-\" }-

Maybe give some examples?

[Coolio10]

For some people its just too quiet. Even kaspersky in automatic mode will create popups from time to time.

[vijayind]

Norton 2009 is geared towards the non-techie crowd, so its designed not show pop-ups. Since most people seem to have ardent fear of pop-ups. Esp. those which say it found infection,suspicious object,etc.

So its no surprise, you never say any bells run. Now with the statistical data available, Norton 2009 should be very effective in all most every scenario. So unless you elaborate on "a couple questionable places ", it won't be easy to predict if you were right.

[trjam]

when I got home yesterday the tray icon was gone. I had to restart the AV, that is what I have. I checked the recent history and it said something about unauthorized login or access. The only person who had been on it was my 12 year old daughter.

[HAN]

It's not perfect but for the initial release, it's far more stable than some we've seen, (like AVG 8, which wreaked havoc by the thousands.) I've had NIS 2009 running on both of my XP PCs since it came out.

That said, I've had trouble with occasional slow boots on one PC. On that PC, I have rolled back to my earlier setup. But on the other one, I'm keeping it. I feel comfortable that it is providing very competent protection.

Based on exchanges I've seen at the Norton support forums, I believe Symantec is committed to making this a good product. (FYI, Symantec has said that a version upgrade for NAV/NIS 2009 is slated for release in October.)

[doktornotor]

Eh, haven't even installed it. I simply lost all trust in this vendor, their products and support and am not going back anytime soon. Their "enterprise" products have been the last straw that broke the camel's back and an occasional peek at their forums confirms it's not (https://forums.symantec.com/syment/board/message?board.id=endpoint_protection11&thread.id=17278) just bad luck (https://forums.symantec.com/syment/board/message?board.id=endpoint_protection11&thread.id=2671). :thumbd:

[djohn]

Dito to topic,Something that I experienced when I trialed it. I did a copy update with FD-PC Rescue So NAV 2009 would be included with my active work area and wouldbe included in my rescue area.When I booted to my rescue area it said I disabled the real time protectection tray icon showing it was disable.openning the main gui to fix real time protection I got some error but realtime status went back to normal anyways.when I Booted back to my original area the real time protection disable once again followed by the same error and once again back to normal.Seems my snaps shots killed norton.

[Big Apple]

-{ Quote: "I am with you Larry. Saw a couple of things that made me start thinking and removed it.:-\" }-

And which brand gets spanked tomorrow? Man.....Norton is one of the better security products, stop frigging around with your pc all day and stop changing AV 5 times a week and you'll see how stable it can be.

[lodore]

Hi Larry,
regarding pulse updates:
a pulse update is a slice of the pie. a standard live update is a full pie. so if you dont have your computer on for a day when you turn it on it will download the lastest full pie then the slices of the next pie.

[emperordarius]

I don't feel protected with it because I am not protected with it.

[silver0066]

The thing I don't like about it is that it deletes what it considers viruses, automatically. There is no way to change this.

Many people have dumped it for this reason according to the Norton Forums.

Silver

[doktornotor]

-{ Quote: "The thing I don't like about it is that it deletes what it considers viruses, automatically. There is no way to change this.
" }-

Well, I guess this is related to the whole concept... It's simply BFU-aimed product. I never really liked stuff like this, the above is just one example, another e.g. the firewall in NIS, eh how about giving me some options and making it configurable, mkay? :-\

[denniz]

-{ Quote: "The thing I don't like about it is that it deletes what it considers viruses, automatically. There is no way to change this.

Many people have dumped it for this reason according to the Norton Forums.

Silver" }-

It doesn't delete... it quarantines. There is a difference! Quarantined items can be restored in the wink of an eye. Also Norton is famous for having very few false positives, so the chance of it deleting something it shouldn't have is very small.

[doktornotor]

-{ Quote: "It doesn't delete... it quarantines. There is a difference! Quarantined items can be restored in the wink of an eye. " }-

Unless you quarantine a critical system file, rendering your system unbootable.

[Victek123]

-{ Quote: "Call it buyers remorse or a product so damamged by years of bashing or my wondering what happens to the all those pulse updates that I miss when I am away at work. Do I really get them when I turn the computer back on? Or maybe I don't believe Norton can actually deliever that one do all product but I'm removing Norton this morning & going with something else...I'm sorry Norton I want protection & again apologies to those that will toss test results at me. I don't run my computer in a lab and a couple questionable places I do go got no warnings , bells & whistles going off so as sad I just don't trust this..." }-

If you want NIS 2009 to give you alerts you have to change the default configuration. If you go into advanced firewall settings, turn off "automatic program control" and turn on "Advanced Events Monitoring" you will receive permission pop-ups for application internet access, etc. Norton can be as noisy as any other security program. It simply defaults to silent mode for the benefit of people who would rather not deal with security alerts. After years of dealing with security pop-ups I'm enjoying the peace and quiet of NIS 2009.

[denniz]

-{ Quote: "Well, I guess this is related to the whole concept... It's simply BFU-aimed product. I never really liked stuff like this, the above is just one example, another e.g. the firewall in NIS, eh how about giving me some options and making it configurable, mkay? :-\" }-

Unlike the Anti-Virus part of NIS, the firewall part has a complete manual override. If you set it to manual, then it will behave more like a HIPS product and flood you with pop-ups. ;)

What I don't understand is why the firewall can be set in manual mode, while the anti-virus cannot.

[bigc73542]

-{ Quote: "The thing I don't like about it is that it deletes what it considers viruses, automatically. There is no way to change this.

Many people have dumped it for this reason according to the Norton Forums.

Silver" }-


Doesn't stop the auto deleting of detected files??

[denniz]

-{ Quote: "Doesn't stop the auto deleting of detected files??" }-
That only applies to compressed files.. ;)

[Coolio10]

-{ Quote: "Doesn't stop the auto deleting of detected files??" }-
I think that only affects manual scanning.

[bigc73542]

Thats not what it states it shows compressed file scan and auto delete files a separate settings and it should apply to all files

[bigc73542]

Ok I found it I stand corrected:thumb:

[bigc73542]

It didn't delete Eicar it just blocked it.

[osip]

-{ Quote: "The thing I don't like about it is that it deletes what it considers viruses, automatically. There is no way to change this." }-
Yes, but you can restore it from resolved security risks-more details or from the quarantine...Deleted but restorable with options for exclusion...

[denniz]

-{ Quote: "Thats not what it states it shows compressed file scan and auto delete files a separate settings and it should apply to all files" }-

Note the paragraph styled layout, the "Remove Infected Files Automatically" isn't on the same level as "Compressed File Scan", that means the "Compressed File Scan" option is the "parent" option, while the "Remove Infected Files Automatically" is the "child" option. The child option only applies to the parent option.

[bigc73542]

If you will read my posts in this thread you will see I stated I stand corrected that I found it , meaning the info.

[denniz]

-{ Quote: "If you will read my posts in this thread you will see I stated I stand corrected that I found it , meaning the info." }-

;) I read your newly posted messages after I already typed and posted my own message. We had a bit of an overlap. ;)

[bigc73542]

hey thats cool no probs :thumb:

[rolarocka]

Im really enjoying NIS2009. Its very silent and i like it. I was allways looking for low cpu security and i found it with NIS2009. It updates every few minutes, the firewall doesnt slow down the internet connection, background jobs are only started in idle, it has SONAR. It achieves Advanced+. What else do you want? For me one of the best softwares in 2008.

[CountryGuy]

I understand the OP's original position and agree with it. Its one thing to read test results, etc., but if you don't FEEL protected, that's all moot.

Some people won't (gasp) feel protected by NIS2009. That's fine and their prerogative - There are plenty of quality products out there. For others, it works rather well.

[Chuck57]

We have Norton 360 v2 on our desktops and we're very happy with the silence. I'm not as crazy about the slow bootup on my 512RAM box. My wife's has 1G RAM and it's fast.

Once the boot is complete, I don't notice any slowdown over the pre Norton days when I ran no AV. I'd prefer not having all the junk included in 360 but I'm not sure it makes much difference when not running.

All in all, I'm very happy and I suspect Norton will stay on my desktop. I do a manual update at each start, and manually update several times throughout the day. Auto update is turned on, but I just prefer seeing the update happening.

[Zeena]

Hi :)

-{ Quote: "when I got home yesterday the tray icon was gone. I had to restart the AV, that is what I have. I checked the recent history and it said something about unauthorized login or access. The only person who had been on it was my 12 year old daughter." }-

I have NIS 09 on Laptop :)
My Taskbar icon disappeared yesterday too!

I see this happen quite often with AVG 8 .. On my Desktop Computer.
I don't know why it happened yesterday with NIS 09 :-\
but with AVG 8 ... The Taskbar icon always disappears after a big update.

I Just...
1/ Right Click On Taskbar
2/ Properties
3/ Notification Area
4/ Customise
5/ Click On - NIS 09, AVG 8, Or... Whatever!
6/ From The Drop Down menu... Click On - Show
7/ Click - OK
8/ Click - OK

This always works with AVG 8
That's Of Course... Until the next big update ::)

I don't think the Taskbar Icon going missing... Does always signify - It's Stopped Working! :argh:
e.g.
When I first turn on my Laptop ... I have a Taskbar icon for my Bluetooth Mouse.
After about an hour... It Disappears!
However!
I know the mouse is definitely still working ... Because I'm Using It! ;D


*
I do like NIS 09
But I have to admit... I liked N360 v1 ( Not v2 ) ... So Much More!

I'm not convinced by these pulse updates
I think they're just a gimmick :(
I've had to run Live Update myself - Quite a few times.. To get Pulse Updates going again.
And when I run Live Update... There is almost always some updates to be installed ::)

My main reason for sticking with NIS 09 - Has got to be it's Firewall :thumb:
No matter how much I learn about computers...
I just don't think I'll ever be able to manage a Firewall with lots of Pop Ups :doubt:
I've also got a little lad.
So Security With - Pop Up's ... No Go!
If my little lad didn't let something slip through the net ( Click - Allow )... I know I'm daft enough to :-[

[Zeena]

Now... That Is Odd! :what:

Just as I had finished typing my last post...
NIS 09 Taskbar Icon .... Gone Again! :o

When I Looked... Is was back to being set as - Hide When Inactive

I've now set it back to - Show

???

[Zeena]

Just Thought I Should Add...

I'm on Battery Power at the moment.
So.. I don't know if that's anything to do with it :doubt:
But when I first turned on the laptop - I had to manually run Live Update.... Because it hadn't run itself on Start Up :(
And Pulse Updates had stopped - Again!
After that second - Last Post!
I Checked NIS 09
Pulse Updates - 1 Hour
I manually ran Live Update ... And 1 update was installed ::)

Strange! :what:
Icon goes AWOL ... And Pulse Updates Stop Working - Again! :dry:

I Think These Pulse Updates Need Keeping A Close Eye On >:(

[rolarocka]

You can look if pulse updates were done when you click on the CPU Usage on the GUI. Sometimes it differs what you see there and what is shown in the main GUI. It seems that the GUI resets time if a somewhat big update is downloaded, pulse updates sometimes dont reset the GUI time after a reboot. After a "big" update or manual LiveUpdate pulse updates allways reset the timer.

[poutine]

-{ Quote: "I am with you Larry. Saw a couple of things that made me start thinking and removed it.:-\" }-

I'm starting to feel relief in the fact it lasted just one day on my sys before KIS 2009 went back on phewwwww. :what:

[tiagozt]

-{ Quote: "Call it buyers remorse or a product so damamged by years of bashing or my wondering what happens to the all those pulse updates that I miss when I am away at work. Do I really get them when I turn the computer back on? Or maybe I don't believe Norton can actually deliever that one do all product but I'm removing Norton this morning & going with something else...I'm sorry Norton I want protection & again apologies to those that will toss test results at me. I don't run my computer in a lab and a couple questionable places I do go got no warnings , bells & whistles going off so as sad I just don't trust this..." }-

You don't feel and you really are not.

[edd3800]

Wow had the same feeling a few days ago. I’ve been very happy with NIS 2009 and have install it on my Dad’s computer, Aunt’s computer, and recommend it to several people. A guy who works for me called and asked if I could help his girl friend with her computer, for the last 3 days she was unable to go online. Went to her house and got started on her computer. She had no AV at all. She used IE. After about 20 minutes I was able to go online. I download NIS, SuperAntispyware, and firefox. Ran NIS and it found only one item. Then I ran Super and it found 837 items. Some registry items. some files , a lot of cookies. My first thought was I may have made a big error in using NIS. As it turns out everything Super found had to do with My Web Search. I don’t really think it was a miss by Norton. I haven’t had anything get on my computer since installing NIS 2009 and Dad’s computer is clean. I did find it very surprising
that Barbra’s computer did not have any malware on it. She said she only uses to look up some things and do online banking. I don’t know what to make of that how could she have stayed that clean? She was using windows Firewall
Norton Support I installed NIS 2009 on my aunt’s computer. No issues at all. Three days later she was having all kinds of problem with Norton. Firewall shutdown, and some errors. She called Norton Support and they took remote control of her computer and fixed everything. I thought this was a big plus that they did this. But on the minus side, whatever was wrong took them over 3hr to fix. I asked her what they did she had no idea.

[Hugger]

-{ Quote: "I'm starting to feel relief in the fact it lasted just one day on my sys before KIS 2009 went back on phewwwww. :what:" }-

That was some adventure.

[Graystoke]

I'm using NIS 2009, and except for one problem I'm having with it, I really like it.

The problem is, the full system idle time scan won't run. The quick idle time scan runs daily. The full system idle time scan supposed to run weekly. I have posted this on the Norton forum. I even phoned Norton tech support. No solutions at either place.

I can schedule a weekly full system scan the conventional way, but sure would like to get the idle time scan going.

[ankupan]

Hi,

I have installed it on my business machine and feeling PROTECTED too.

[osip]

Apart from that autoupdates do not work on my machine I like this suite and for sure feel protected....

[JasSolo]

-{ Quote: "You don't feel and you really are not." }-


Wow...Thanks for the wise words on why I'm not protected ::) . I think I better switch to F-Secure 2009 now....or not ;D


Cheers

[Zeena]

Hi edd3800 :)


You do realise... My Web Search ... Spyware! :argh:

You did the right thing installing - SAS ;)

I know from when I update SAS ... It often updates the definitions for My Web Search

I can't believe NIS still isn't able to catch that - Extremely Common Bit of Muck >:(

Trouble Is...
People that are new to computers - Often install My Web Search ... Not realising it's Spyware :(
I Should Know!
I did that daft trick on my first computer - XP :-[
Using NIS 06 at the time.
It never even grumbled! ::)

[Zeena]

Hi Greystoke :)

-{ Quote: "I'm using NIS 2009, and except for one problem I'm having with it, I really like it.

The problem is, the full system idle time scan won't run. The quick idle time scan runs daily. The full system idle time scan supposed to run weekly. I have posted this on the Norton forum. I even phoned Norton tech support. No solutions at either place.

I can schedule a weekly full system scan the conventional way, but sure would like to get the idle time scan going." }-

Don't Worry!

An Idle - Full Scan ... Will Run Eventually :thumb:

Due to another computer problem... I've had to install NIS 09 Twice :(

Both Times - It has taken approx 10 days ... For my first Idle Full Scan to Run :what:

Both times...
It got accidentally Interrupted :argh:
And Both Times...
It restarted itself - As soon as the laptop was idle again 8)

It Gives You A Report When It's Done ;)

[edd3800]

-{ Quote: "Hi edd3800 :)


You do realise... My Web Search ... Spyware! :argh:


Well Zeena I agree with you that My Web Search is Spyware. But after looking it up. It appears that many Companies do not consider it spyware. It comes installed on Dell and HP computers. How would it look if you bought a new dell and your Norton said it had spyware on it before you even had been online. There's plenty of software out there that I don't have on my computer because it reports back to that company.
I help a lot of family members and friends with their computer. I try to keep it as simple as possible. Right now I'm going with NIS and SuperantiSpyware.
Also like Mcafee site advisor free and Secunia. It seems like anything that requires them to do anything is doomed to failure.

[TonyW]

On the subject of pulse updates, I have them turned off on a laptop belonging to a local group. The laptop is not on every day or even for the whole day when it is operational so I figured it was pointless having pulse updates active. When it is switched on, I run LiveUpdate and that downloads the latest definitions.

If pulse updates are activated and updates are missed, it appears LiveUpdate pulls the missed set of definitions since the last pulse update. I believe full updates are downloaded every few hours in between pulses as well.

[Graystoke]

-{ Quote: "Hi Greystoke :)



Don't Worry!

An Idle - Full Scan ... Will Run Eventually :thumb:

Due to another computer problem... I've had to install NIS 09 Twice :(

Both Times - It has taken approx 10 days ... For my first Idle Full Scan to Run :what:

Both times...
It got accidentally Interrupted :argh:
And Both Times...
It restarted itself - As soon as the laptop was idle again 8)

It Gives You A Report When It's Done ;)" }-


Hi Zeena.

Thanks for that information. I've only had it installed since 10/1/08. I did an uninstall/reinstall because the first time I had it installed, a full system idle time scan ran once. After 14 days, of not having a full system idle time scan run again, I thought maybe a uninstall/reinstall might be the solution. I'll wait a few more days to see if it finally runs again.