PDA

View Full Version : Used Wrong email address -> never received activation emails


jkrischer
October 3rd, 2008, 12:19 PM
Engaged fingers before I engaged brain, used @google.com instead of @gmail.com so never received the 2 emails with the account setup details.
Have sent in the form for tech support for this but nothing back after more than a day. Any advise? Thank you - John

Your Confirmation Number is 401-SO484465

Amount
ESET Smart Security (Home Edition) New 2yr, 2-User, Download 1 ESET Smart Security (Home Edition) New 2yr, 2-User. Download Version - No Box Shipment.

$103.99 $103.99
Tax $8.58
Total $112.57

agoretsky
October 3rd, 2008, 01:13 PM
Hello,

Your information has been updated and you should receive a copy of your license credentials at your correct email account in a few minutes.

Regards,

Aryeh Goretsky

Phantoms
March 21st, 2009, 04:13 PM
Aryeh, I just did the exact same thing. Entered gmail.net instead of gmail.com

Turns out gmail.net domian is owned by someone other than Google.


2 user, 2 year version of NOD32 Antivirus 4 Home Edition download version.

-James H.

Phantoms
March 23rd, 2009, 10:57 PM
Thank you Aryeh for taking care of this and thanks to Wilder security Forums for their wonderful Moderators.