Activate NOD32 Antivirus

[Armando Acevedo Mi]

I bought four CDs of NOD32 Antivirus.
When I try to activate my license to receive my user name and password in " www.eset.com/activate" I receive a message:

There was an error registering your serial number. Please contact support.

In all of the four Cds

Thanks for your help
Armando Acevedo
Mexico

[agoretsky]

Hello,

There may have been an outage earlier this morning with the database service behind the web-based activation form. Please try activating again using the page at http://www.eset.com/activate/ (http://www.eset.com/activate/).

Regards,

Aryeh Goretsky

[Armando Acevedo Mi]

After several tries in different days, different OS, XP and Windows and different PCs I get the same message.

"There was an error registering your serial number. Please contact support."


Now I tried in ESET Mexico web page -Latin America-
and got more information -in Spanish of course-

"The SN is invalid or has been used before"

I bought my ESETs Cds at MicroCenter, the biggest PC store in Boston, Ma, USA alas I live in Mexico City

[agoretsky]

Hello,

Can you please send me the serial numbers from the CDs via the forum's private messaging (PM) system?

Regards,

Aryeh Goretsky

[Armando Acevedo Mi]

With the great help from Aryeh Agoretsky and the assistance of ESET support, I have solved my problem of registering my four Cds product of ESETNOD32 Antivirus.

I am using all of them now!

Thanks a lot Aryeh!!!!!

[ahtonks]

I have exactly same problem.
How I can it register?
Also I was send support request in eset.com but still no answer.

[agoretsky]

Hello,

Can you please send me the serial numbers from the CDs via the forum's private messaging (PM) system?

Regards,

Aryeh Goretsky

{QUOTE-> I have exactly same problem.
How I can it register?
Also I was send support request in eset.com but still no answer. <-QUOTE}

[jan999]

Dear Aryeh Goretsky,


i buy 5 licinse nod32 ver3 on line and i cannot activate any one of them...
plzzzzzzzzz help

[agoretsky]

Hello,

Where did you purchase the software online from? ESET's U.S. web site, a reseller, or some other source?

If you can tell me what country you are located in, I can ask the distributor to provide you with further assistance.

Regards,

Aryeh Goretsky

[jan999]

plz check ur pm massage

[roussec]

I have the same problem. I bought online in the US and when entering the serial I get the error message.

[agoretsky]

Hello,

Please send me a private message with your order information (sales order reference number from ESET, email address you used and so forth)? I can then ask ESET's sales department about the order.

Regards,

Aryeh Goretsky

[utente_17]

i too bought eset nod 32 (8 copies) for my mother in law here in boston, at microcenter. once she returned home (eastern europe) she has not been able to activate them (getting an error registering code" when trying).

any help?

[RLX001]

Aryeh,
I see that many users have my problem: when I try to activate my license to receive my user name and password in " www.eset.com/activate" I receive a message: "There was an error registering your serial number. Please contact support."

Unfortunately I've 50 new OEM CD's of Nod32 Antivirus (I'm a system builder), and all still have this problem. I've tried to activate many copies, but the result is the same for all.

Can you help me?
Thanks
RLX001