Is there a problem with the ESET update servers?

[archie400]

Not sure if anyone can assist but are there problems with the update servers for ESS/NOD?

When I click on update, it sits and seems to cycle through all of the servers (watched the network connections) but it fails with a message "an error occurred while downloading updates".

I have ESET installed on a second machine and it gets the same failure.

Internet access, however, to everything else seems to be OK.

Thanks for any info

[kurchatovium]

I am getting the same thing archie. Not sure whats going on but I would guess their servers are down.

[tiinkka]

Short answer is yes and you can read about it here http://www.wilderssecurity.com/showthread.php?t=216106
many have had success by clearing the cache and tap dancing "manual update"/ "ok" button until it works
Good luck

[Marcos]

-{ Quote: "Short answer is yes and you can read about it here http://www.wilderssecurity.com/showthread.php?t=216106
many have had success by clearing the cache and tap dancing "manual update"/ "ok" button until it works
Good luck" }-

There are no problems with the servers. If the updater cycles through all and ends up with an error connecting to servers, there must be either no connectivity, a firewall blocking ekrn.exe or an incorrectly set up proxy server in the update setup.

[kurchatovium]

Not sure what the problem was that day but all my other internet connections worked fine. I just had trouble updating ESS for about two hours. After that time ESS updated fine.