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motiger
August 13th, 2008, 10:54 AM
I don't know if I am doing it wrong or what but I used to replace the existing c drive with the ASZ stored image. It required a reboot and after it, things were just fine. Now when I use ASZ as the replacement image I get a desktop with many duplications and links and I don't feel safe in using it...so I use an older image that I have placed on a disk and that seems to work ok but I need to use the external recovery disk. This all, of course, started when v11 came out. Does any of this seem familiar to anyone. Do you think I am doing it wrong. Am I preparing the image wrong or placing it in the wrong place. I am confused and disappointed. I really like TI but I don't feel as safe as I did before in using it. Thanks for any help you can give me. -Motiger

Acronis Support
August 22nd, 2008, 06:22 PM
Hello motiger,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

We are sorry for delayed response.

Could you please provide a step by step description up to the point where the problem appears?

Thank you.
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Marat Setdikov