cannot run program

[muskrat]

Since updating to XP Pro I have attempted to run spywareblaster. It downloads and installs but as soon as I open the program to run it I get a message advising me that it has encountered a problem and needs to close, and the opportunity to notify microsoft..........simply I need the program back up and running.

Any suggestions?

[muskrat]

This is now urgent. Can anyone help me please or give me a link to an old version that might work? Thanks

[javacool]

Could you please post the full details (or a screenshot) of the error message?

Thanks,

-Javacool

[muskrat]

Hi,

As soon as I try to open the program I get this error message on my screen. The actual progam does not open at all.

[muskrat]

and on looking at the details this is the first part of the error message (if it's any help)

[javacool]

-{ Quote: " quoting: muskrat link=board=34;threadid=21763;start=0#msg131237 date=1076786542]
and on looking at the details this is the first part of the error message (if it's any help)

" }-

Alright - it looks like you may have an older version of a required dll on your machine, or one of the other necessary support files may be corrupted.

Could you please try downloading and running the following file:

http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/vbrun60sp5.exe

If that doesn't fix the problem (after a reboot, if necessary) please let me know.

Thanks,

-Javacool

[muskrat]

It's worked! Thank you so much - I now have the program back and running which I am delighted about.

[javacool]

-{ Quote: " quoting: muskrat link=board=34;threadid=21763;start=0#msg131353 date=1076801962]
It's worked! Thank you so much - I now have the program back and running which I am delighted about.
" }-

I'm glad to hear it. :)

Best regards,

-Javacool