View Full Version : How do I submit a sample to AVG?
zer0l0gic
August 8th, 2008, 12:42 AM
I have a file that I'm quite sure is malware, wanted to send the sample to AVG but I can't seem to find a way to do it. ???
Macstorm
August 8th, 2008, 01:27 AM
virus[at]avg.com
-{ Quote: "What to do when I suspect that some file is infected?
Please try to update your AVG Anti-Virus system and run the AVG Complete Test again. If the file is not detected and you are still in doubt, please put the file into password protected archive (using WinZip, WinRar, PowerArchiver etc.), and send this archive to our e-mail address virus[at]avg.com. In the body of the message, please describe why are you sending the file and include the password for the archive." }-
DougCuk
August 8th, 2008, 03:25 AM
If you want a quick confirmation about a suspected file try the following websites that run your sample in real time against a battery of common anti-virus and anti-spyware programs.
http://www.virustotal.com/ - Windows based scanners
http://virusscan.jotti.org/ - Linux based scanners
They both show which programs detect an infection in your sample - and confirm if the sample has been seen before. They will also pass on new detections to most of the major anti-virus and spyware protection companies.
Firecat
August 8th, 2008, 04:40 AM
Follow Macstorm's instructions; or else you CAN just send your samples to technical support - the submission will still be processed, but the response might be a bit late.
hex_614
August 9th, 2008, 09:25 AM
YES FOLLOW THE INSTRUCTION ABOVE. AVG RESPONSES FAST. THEY ALSO REPLIED TO EMAILS. EVEN IF YOUR USING FREE VERSION.
BY THE WAY ARE YOU USING TWO ANTI VIRUS ? ESET & AVG
emperordarius
August 9th, 2008, 09:48 AM
-{ Quote: "YES FOLLOW THE INSTRUCTION ABOVE. AVG RESPONSES FAST. THEY ALSO REPLIED TO EMAILS. EVEN IF YOUR USING FREE VERSION.
BY THE WAY ARE YOU USING TWO ANTI VIRUS ? ESET & AVG" }-
Please don't type in Caps. In this virtual world that is synonym for shouting.
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