Expert Rules - Blocking

[Whynot]

HI,
I've set up my "Expert Rules" for outlook to allow ports 25, 53, 110 and 119. All others are blocked by rule. My problem arises when in some e-mails I get hyperlinks which are not accessible unless I disable my block rule, but in other hyperlinks (with the block rule enabled) it functions OK. Anyone help with this please ?
Cheers

[LowWaterMark]

So, links in some messages work fine, but links in some others don't, right?

Then we'd need more specific information. There has to be a difference in circumstances between those that work and those that don't.

Exactly what alert messages are generated when a link doesn't work? (We may actually need to see full examples of working message/links and non-working ones to find the specific pattern.)

[Red_Dwarf]

:) Hi whynot,

Got more info here please.

What version of outlook?
What firewall

Just as a thought you may need to allow outbound port 80

Just need more info, as LowWatermark said

Red Dwarf

[Whynot]

Hi Guys, sorry 'bout delay in getting back - too sick to move.
Outlook version 2002 (10.2627.2625), ZA Pro 4.5
All cookies blocked except session cookies.
Ad blocking- All
Mobile code- none
Internet Security Zone-medium, allow broadcast/multicast
Program Control-MS Outlook-Options-Expert Rules-Allow TCP 25,UDP 53, TCP 110, TCP 119, Block ANY
Anything else ?
Cheers

[LowWaterMark]

-{ Quote: "Anything else ?" }-

Well, yes actually...

-{ Quote: "Exactly what alert messages are generated when a link doesn't work? (We may actually need to see full examples of working message/links and non-working ones to find the specific pattern.) " }-

Since you can click on links in some messages and get the desired results, but can not in others, we need to try to find a pattern - what's different about these messages. The first thing is to look at the exact block-alert messages for those that don't work. Next, we may need to analyze the difference between messages whose links work and those that don't...

It could be a lot of different things at play here.

[Whynot]

Hi guys, I think I've solved my problem. All attempts that were blocked were to port 80 - gee, it's amazing what looking at your logs will show ;)
I usually bang on my head with a two-an-a-half pound mallet for problem solving, guess I'll have'ta use a fourteen pound double hander now. Apologies for wasting your time :-[