Dyndrilliac
July 24th, 2008, 11:39 PM
Recently I have had repeated random crashes in the Group Policy Client, User Profile Service, and many other critical Windows services in Windows Vista Home Premium (32-bit). The OS's "Problem Reports and Solutions" says the following:-{ Quote: "This problem was caused by NOD32 Antivirus System, which was created by Eset. Currently, there is no solution for the problem that you reported.
Recommendation
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For support information and product updates, Eset recommends that you go online to the following website:
Eset" }-I have checked the knowledge base, and have found nothing referring to this problem. I did recently upgrade iTunes to v7.7, but this was happening before that - and I have taken the steps outlined in the knowledge base to exclude it from the automatic protection modules.
Can anyone give me a solution to the problem, or at least a temporary work-around, preferably that doesn't involve uninstalling my current version of Nod32? I am currently using v2.7, and I know it's deprecated, but I'm hoping that someone knows something I can do that is relatively simple. If you need crash dump information, or anything regarding my system configuration to aid me, don't hesitate to ask.
Thanks in advance.
Edit: After doing some investigating with the Windows Event Viewer, I have determined that the problem occurs from some interaction that the IMON module makes with "svchost.exe" located in the %SYSTEMROOT%\system32 directory. I have determined that until a proper fix is found or available, anyone else experiencing this problem can temporarily work around the problem by adding svchost.exe to IMON's exclusion list.
Recommendation
--------------------------------------------------------------------------------
For support information and product updates, Eset recommends that you go online to the following website:
Eset" }-I have checked the knowledge base, and have found nothing referring to this problem. I did recently upgrade iTunes to v7.7, but this was happening before that - and I have taken the steps outlined in the knowledge base to exclude it from the automatic protection modules.
Can anyone give me a solution to the problem, or at least a temporary work-around, preferably that doesn't involve uninstalling my current version of Nod32? I am currently using v2.7, and I know it's deprecated, but I'm hoping that someone knows something I can do that is relatively simple. If you need crash dump information, or anything regarding my system configuration to aid me, don't hesitate to ask.
Thanks in advance.
Edit: After doing some investigating with the Windows Event Viewer, I have determined that the problem occurs from some interaction that the IMON module makes with "svchost.exe" located in the %SYSTEMROOT%\system32 directory. I have determined that until a proper fix is found or available, anyone else experiencing this problem can temporarily work around the problem by adding svchost.exe to IMON's exclusion list.