View Full Version : Unable to remove program
vgk
July 17th, 2008, 06:44 AM
I'm trying to remove the 30 day trial and cannot do so. It just says that it needs to access a system resource - which seems to be the .msi file that was used for set-up.
Suggestions?
(I'm running Vista Ultimate + SP1)
PaulB2005
July 17th, 2008, 08:57 AM
Re-download, reinstall NOD. Reboot and uninstall.
Are you logged in as an Administrator?
Try right clicking the uninstall icon and see if you can select "Run as Administrator".
vgk
July 18th, 2008, 02:27 PM
I am logged in as an administrator and that doesn't work.
It just tell me that the older version cannot be uninstalled and that I should contact my technical support group.
Kosak
July 18th, 2008, 05:04 PM
Hello,
check, if Windows Installer service is enabled through services.msc. If yes, download MS Cleanup (http://support.microsoft.com/kb/290301) and try use it.
Regards
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