Username and Password Problems

[thechamp22]

I installed NOD 32 several months ago and have had no problems with it. However, recently, the program has been asking me to enter a username and password in order to download updates. I have never changed the username and password in the program and it always downloaded updates without trouble before, however, when I try to update now, it says that the saved username and password are incorrect. I tried using the forgotten password option on the ESET website, but I never received an email from them (I first tried a couple weeks ago).

[ronjor]

Did you follow through with Blackspear here? (http://www.wilderssecurity.com/showpost.php?p=977532&postcount=4)

[thechamp22]

That was from over a year ago and was probably an unrelated problem. I'm not sure if I followed up or not. I'm just looking to have my username and password emailed to me, but the lost license request page doesn't seem to work for me.

[ronjor]

I'm not sure what is happening to your password. It seems to be a continuing problem.

I would await an ESET moderators response to this problem.

[Marcos]

Please PM me your username so that I can check the expiry date.